This document contains a questionnaire with questions regarding a customer's satisfaction with information provided by plant future software companies, their preferences for receiving information, preferred billing methods, perceptions of the value and position of plant future software, and whether improvements are needed for software design and delivery. The customer is asked their name, address, and other contact information. They are then asked multiple choice questions about topics such as satisfaction levels, information sources, timely delivery, billing options, value descriptions, market position, export success, essential design aspects, delivery improvements, and website information satisfaction.