The Quality Enhancement Cell (QEC) oversees continuous assessment and institutional research activities throughout the university. It meets the specifications of the Higher Education Commission of Pakistan

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Quality Enhancement Cell Of
Hamdard University
Prepared And Presented By Dr. Mehwish Iqbal
(MBA Pharmaceutical management)
Course Instructor: Raj Kumar

2. What is QEC?
CORE FUNCTIONS OF QEC
A
B
C
D
Hamdard University
Infographics.
Stay Interview
By deputy director QEC
Quality Assurance in
Hamdard University
Table Of Content
E How to Implement TQM?
Quality Improvement

3. .
Quality Enhancement Cell:
-The Quality Enhancement Cell (QEC) oversees
continuous assessment and institutional
research activities throughout university.
- QEC meets the specifications of the Higher
Education Commission of Pakistan.
-It supervise and facilitate quality assurance
activities of academic departments. Through
computerized testing, surveys and other social
science research techniques.
-To make strategic decisions about program
improvement and resource allocation.

4. Core Functions
1- Review of quality standards and the quality of teaching and learning in each subject
area.
2- Review of academic affiliations with other institutions.
3- Develop program specifications.
4-Develop quality assurance processes and methods of evaluation
5-To prepare SAR
6- Develop procedures for the following:
• Approval of new programs
• Annual monitoring and evaluation.
• Departmental review
• Student feedback
• Employer feedback
• Quality assurance of M.Phil and Ph.D. degree programs
7- To maintain strong contacts with all departments

5. SAR??
The monitoring and evaluation of academic standards is done
through SAR
Self Assessment is an assessment conducted by the
institution to assess whether programs meet their
educational Objectives and Outcomes with the purpose to
improve program’s Quality and enhancing students Learning

6. ,
. University have 7 faculties:
Including medical,
engineering,law,pharmacy,
management sciences
Faculties
University has following campuses:
Main campus, Islamabad Campus
Karachi City Campuses
Adamjee Nagar Campus (School of
Law) P.E.C.H.S. Campus (HIMS,
GSESIT)
Campuses:
Four well-equipped teaching
hospitals of the University for
training of the students
Hospitals
Infogram Hamdard University
Hamdard Laboratory
It has a team of over 1,500
employees throughout the
country,

8. Stay Interview
Name Mr. Adnan Zaib
Designation Deputy Director QEC
Date of joining March 2015
Salary on
joining
----- Pkr
company Hamdard University
Immediate
boss
Mr. Shahid Rasheed (Director QEC)

9. 1- Why are you staying at hamdard university?
Ans- Because of the following reasons:
Conducive environment
Peace of mind
Opportunities for growth
2-Why did you come to work here?
Ans- To contribute in hakeem saeed’s vision of providing and
disseminating knowledge by achieving highest level of excellence
3-What would make you leave?
Ans- If I’ll found any better opportunity/organization that have same
vision and mission or if I have to change my residence in near future.
4-What are your non negotiable issues?
Ans-If my credibility, trustworthiness or modesty will be challenged.
5-What about your managers?
Ans- My Manager is professional but sometimes got panic when the
workload increases.

10. 6- Which boss you want to be?
Ans- I want to be the boss that pays careful attention upon how he/she
interacts with other people or maintain positive, appealing approach.
7- What would you want to change or improve?
Ans-I would suggest international exposure with quality enhancement
personnel's and on job trainings
8- What you have to say to HR to do for you?
Ans- Kindly try to modify appraisals or try to implement 360 degree
appraisal system.
9- What is something that keeps you passionate about your job?
Ans- Interactions with various other organizations that helped me a lot
to maintain professional credentials and to learn something new
everyday.

11. Quality Assurance In Hamdard
University

12. 01
03
02
04
It’s Process design is based on
the internal surveys and
feedback system.
Process Design
It’s Production and conversion
process possess intermittent
production (i.e jobs work,
education services).
Production
Process Development
To provide services which satisfy
customer, academic affiliations,
HEC and create value for them.
Services
Process Driven Approach
Process development steps are:
Team building, planning and
implementation, audit, end of the
cycle

13. Process Flow Of QEC
2.
Evaluation
of the Data
3. Setting Standards for
Performance Measurement
4. Measuring Performance
against Standards
5. Creation
of the
Reports
6. Providing
Feedback
7. Providing
Recommendations
1. Gathering
the Required
Data

14. Plan Do Check Act
Biggest part of QMS
Planning is useless
unless the plan is
carried out
Check the processes of
the QMS
Actions needed to
address any issues
found in the check step
Defining organizational
roles and
responsibilities
Controls need to be
identified for the QMS
operations.
There is a need to
monitor, measure,
analyze and evaluate
the products or services
Improvement is the
overall heading for
these action steps
Identify and address
risks and opportunities
Process must be
periodically reviewed.
Internal Audit
Eliminate the causes of
actual or potential
nonconformities
Support continual
improvement
Evaluated and
continuously improved
Management Review
process
-----
Plan.Do.Check.Act Cycle

15. Suggestions For Quality
Improvement

16. Kaizen Japanese term for
ongoing process of
unending improvement
For achievement of higher
goals
Continuous Improvement Benchmarking
A systematic procedure that
measures a firm’s
processes,services and products
against those of industry leaders
Quality circles: Group of
employees meeting regularly
with a facilitator to solve work
related problems,members
receive training in group
planning,problem solving and
process control
Employee empowerment
Implementing TQM:

17. Quality Assurance

18. Thank you