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Qm introduction gdc ca
- 1. R/3 Quality Management SN G Zhiquan Yuan 2005/06/13 ยฉ 2004 Hewlett-Packard Development Company, L.P. Strictly Confidential โ Not for general distribution
- 2. Mission of Quality management ------provide the products without quality defect to customers SN G
- 3. Market Requirements for QM Systems Objectives for Industry-specific total Quality standards for QM Management TQM FDA systems VDA QM system GMP ISO 9000 SN QS 9000 G Standards for QM systems
- 4. QM Application Components MM PP QM PP-PI SD SN G SM CO PM
- 5. Master data in QM ๏ฌ Inspection type ๏ฌ Sampling procedure ๏ฌ Sampling scheme ๏ฌ Dynamic modification rules ๏ฌ Master inspection characteristic SN G ๏ฌ Inspection plan ๏ฌ Material specification
- 6. Inspection type ๏ฌ Inspection type is defined in material master to trigger an inspection lot. 01 Goods receipt inspection 02 Goods issue inspection 03 inspection during production SN G 04 inspection at GR from production 10 insp for delivery to customer 06 customer return inspection
- 7. Sampling procedure sample size is determined by sampling procedure. Sampling procedure Dependent on lot size Independent of lot size SN G % Fixed sample ISO2859 User defined
- 8. Sampling scheme ๏ฌ Sampling scheme consists of different sampling table. ๏ฌ Sampling scheme is assigned to corresponding sampling procedure to determine sample size. Sampling table SN G Lot size Sample size Acceptance/rejection number
- 9. Dynamic modification rule ๏ฌ The dynamic modification rule defines the inspection stages and the conditions for an inspection stage change. Inspection stage tightened SN G normal reduced skipped time
- 10. Master inspection characteristic Water 13.5% SN G Color: Green Ph value 2.77
- 11. Inspection plan ๏ฌ inspection plan defines in which order individual inspection operations should occur and which inspection characteristics should be inspected. SN G
- 12. Material specification Master inspection (Link) General characteristics characteristics Material Batch class QM specification CA Basic data A Inspection specs. Results R/3 QM Batch SNClassification material G System General master data Inspection lot Quality inspection Usage decision creation
- 13. QM inspection planning data Sampling Sampling DMR Procedures Scheme Inspection Plan Operations Characteristics SN G Methods Catalogs Material
- 14. QM Processes in the Logistics Supply Chain inspection processes Event-controlled processes SN G Information management
- 15. Inspection Processes in supply chain Request for Cause Inspection Decision inspection Inspection stock ๏ฌ Goods movements ๏ฌ Inspection lot ๏ฌ Usage decision ๏ฌ Orders ๏ฌ Inspection instruction ๏ฌ Deadline monitoring ๏ฌ Sample-drawing procedure What is to happen SN What triggers an What and how much What are the G to the goods? inspection? is to be inspected? inspection results? Logistics Supply Chain
- 16. Inspection lot origin Goods movement Order (production/ maintenance) Sales order Inspection SN lot G Delivery Quality inspection 12 11 1 10 9 2 3 Deadline 8 765 4 monitoring Manual
- 17. Recording inspection results Inspection Lot Recording inspection results for operations in inspection lot Unplanned Planned Defect data Characteristic results SN G Defect data Qualitative characteristics Quantitative characteristics Quality control Activate Quality notification
- 18. Recording sequence Inspection op. 10 Sample Record results Unit to be inspected for: Physical sample Inspection char .1 Equipment Functional location Valuate Valuation modes: characteristic SN Manual G Attribute codes Control charts Close characteristic Make usage decision for inspection lot
- 19. Inspection completion No tO Dynamic modification rule e: OK K Not Inspection lot 90 4 3 Mail 2 SN 1 STG Make usage Quality score Quality level is Follow-up actions decision Is calculated Updated are triggered
- 20. Inspection in procurement Purchase Order vendor Usage decision not ok Goods receipt SN G Invoice Inspection lot
- 21. Inspection in procurement ๏ฌ QM system --------QM system defines materialโs quality requirements in material mater, for example ISO9001. ๏ฌ Skip for certification --------For certified vendor inspection lot will not be created during goods receipt. SN G
- 22. Inspection in procurement Vendor evaluation Mat : 60 - 100F GR Complaints Price Quality Bates 85 10 1,50 88 Martin M้ผller 93 5 1,80 SN 92 G Baxter 70 20 1,95 78 QM purchase
- 23. Inspection in production Production order 4711 SN G Inspection lot 4711 Routing Operation.10 . Operation.20 Operation.30 Sample calculation
- 24. Inspection in production Inspection lot 4711 Z Inspection point ๏ผ 1 SN char target Real G n io Ph value 2.55 2.37 at Defect records Color green blue ic tif no Nr . Task
- 25. SPC Action limits Inspection results SN G Process Control chart Production
- 26. Sample Management in production the rming le Confi -samp Sample no. 1250 cal physi wing dra Sampling procedure Sample no. 1251 Inspection Inspection lot plan Sample no. 1252 SN G Sample no. 1253 Planning Creating Physical samples Physical-sample records Automatic Quality inspection Manual
- 27. Recording Results for Physical Samples Processing Physical-sample drawing Confirm the drawing Record inspection results Of physical samples Insp.lot 345 Lab A Distribute physical Phys.-sample no. PL1 samples to the labs Characteristic 001 Characteristic 002 PhysโsampleSN PL2 no. G Lab B Pooled samples Phys-sample no. PL1 Lab A Lab B Phys-sample no. PL1 Make usage decision Store physical sample(s)
- 28. Inspection in sales and distribution Sales order delivery Service ๏ฌ Customer specific ๏ฌ Control info ๏ฌ Customer complaints SN Insp specification G ๏ฌ Inspection lot ๏ฌ Return inspection ๏ฌ customer/material Info records ๏ฌ Quality certificate
- 29. Quality certificate Quality certificates QM Certificate planning SN Certificate processing G
- 30. Certificate planning Content and form Certificate type ๏ผ Form certificate Test certificate Certificate of SN Conformity Certificate G profile Certificate of analysis ๏ฌ Charact value from Product ๏ฌ Product specific content R
- 31. Certificate processing Delivery Certificate profile Material /batch Output Inspection data QM SD determination Output medium Recipient Data from batch SN /classification G Certificate R/3 Archive link Goods issue
- 32. Event-Controlled Processes Logistics Supply Chain Procurement Production Sales Service Pr oblem SN G Notification Complaint Defects Customer complaint against a vendor Damage Internal problem notification
- 33. Structure of a Notification Quality notification Tasks Partners Activities SN Defect item G Tasks Cause Activities
- 34. Early warning system Mai l Number of quality notifications SN G QM Information System
- 35. Quality related cost Defect! Appraisal costs Quality notification Quality inspection QM Nonconformity QM order costs SN G QM order CO Cost settlement
- 36. Information Management Problem motifs. QM Quality Information inspection Early System Warning results System SN G 7865 $ Defect x x Analysis/ Product quality Evaluations
- 37. Thanks SN G
Editor's Notes
- ่ดจ้็ฎก็็ๆ็ป็ฎ็ๆฏไฟ่ฏๆไพ็ปๅฎขๆทๆฒกๆ่ดจ้็ผบ้ท็ไบงๅ , ๅด็ป่ฟไธ็ฎๆ ้่ฆ้ๅฏนๅฏ่ฝๅผ่ตท่ดจ้้ฎ้ข็ๅไธช็ฏ่่ฟ่ก่ดจ้ๆฃ้ช . ้ๅธธๅผ่ตทๆ็ปไบงๅ่ดจ้้ฎ้ข็ๆไธไธชๅ ็ด , ่ฎพ่ฎก็ผบ้ท , ๅๆ็้ฎ้ข , ็ไบง่ฟ็จ็ๅทฅ่บ้ฎ้ข .
- ่ดจ้็ณป็ป็ๆ ธๅฟๅ ๅฎนๆฏ็นๅฎ็ๆๆ ๅ่ง่็ๆต็จ , ่ฟไบๆต็จๅ่ง่ๅบ็จๅจ้่ดญ , ็ไบงๅๆฃๆต็ๅไธชๆน้ข , ็จไปฅไฟ่ฏไผไธ่ฟ่ฅๅไบงๅ่ดจ้็ไธ่ดๆง . ๆ ธๅฟๆๆณๆฏๅผบ่ฐ้ข้ฒ , ๆง่ก , ๅ้ฎ้ขๅค็ . ไธๅ็่กไธๆไธๅ็่ดจ้ๆ ๅ . ๆ ธๅฟๆๆณๆฏ้่ฟๆง่กๆ ๅ็จๅบ้ข้ฒ่ดจ้้ฎ้ข็ๅ็ .SAP ่ๅไบไธๅ่ดจ้ไฝ็ณป็็ฎก็ๆๆณ , ไพๅฆๆฝๆ ท็จๅบ , ่ดจ้ๅพๆ ๅ้ฎ้ขๅค็ๆต็จ็ญ .
- ๅจๆฃ้ชๆนไธญๆง่กๅ ทไฝ็ๆฝๆ ท่ฟ็จ . ๅ ๅซไบไธไธชๆฃ้ช็ๆ ทๆฌ .
- ๅๆ ท่ฟ็จๅๆฃ้ชๆน็ดๆฅ็ๅ ณ็ณป .
- ๆฝๆ ท่กจ็กฎๅฎ็ๆฏๆฃ้ชๆน้ๅๆ ทๆฌ้ไน้ด็ๅ ณ็ณป .
- ๆฏไธชๆฝๆ ท็จๅบ็ไธๅๆฝๆ ท่กจไปฃ่กจไธๅ็ๆฃ้ชไธฅๆ ผ็จๅบฆ , ๅฏไปฅๆ นๆฎๅฎ้ ็ๆฃ้ช็ปๆ่ชๅจ่ฐๆดๆฃ้ชไธฅๆ ผๅบฆ .
- ็ฉๆ็ๆฃ้ชๅฑๆง , ็กฎๅฎ่ดจ้ๆฏๅฆๅๆ ผ็ๅ ณ้ฎๅฑๆง . ๆๅฎๆฃ้ช็ๅฏน่ฑก .
- ๆฃ้ชๅ็ๅจๅ ทไฝ็ๆฃ้ชๅทฅๅบ้้ข , ๆฏไธชๅทฅๅบๆฃ้ชไธๅ็็นๆง . ๆฃ้ช่ฎกๅ็กฎๅฎๆฃ้ชๅทฅๅบๅๆฃ้ช็นๆงไน้ด็ๅ้ ๅ ณ็ณป . ๆๅฎๆฃ้ช็ๅ ทไฝๅฐ็น .
- ้ๅฏนๆนๆฌก็ฎก็็็ฉๆ , ๆไบ็นๆงๆขๆฏๆฃ้ช็นๆงๅๆฏๆนๆฌก็นๆง , ๅนถไธๆฃ้ช็นๆง็็ปๆ้่ฆไผ ้ๅฐๆนๆฌก็นๆงไธญ .
- ๅฆไฝไบง็ๆฃ้ชๆนๅ็กฎๅฎๆ ทๆฌๆฐ้ .
- ๅ็ฉๆ็งปๅจๅ็็็ธๅ ณๆฃ้ช้ฝๆฏ็ธๅ็่ฟ็จ .
- ็ณป็ป่ชๅจ่งฆๅๅ่ ๆฏๆๅทฅๅๅปบ .
- ๆฃ้ช็นๆงๅช้ๅฏนๅ ณ้ฎ็ๆฃ้ชๆๆ ่ฎพ็ฝฎ , ้ๅฏนๆฃๆตไธญๅ็ฐ็ๆๅค้ฎ้ข่ไธๆฒกๆๆฃ้ช็นๆงๅฎไน , ้ฃไนไฝฟ็จ็ผบ้ทๆ่ฟฐ , ็ผบ้ทๅฏไปฅๆฟๆดป่ดจ้้็ฅๅ , ๅฐ็ผบ้ท้ฎ้ข้็ฅ็ธๅ ณ่ด่ดฃไบบ .
- ๆฃ้ช็ปๆๅฏๆฏๆฏ้ๅฏนๆ ทๆฌๆปไฝ็ , ไนๅฏๆฏ้ๅฏนๆฏไธชๅ ทไฝๅไฝ็ . ไธๅ็ๆฃ้ช็ปๆๆไธๅ็่ดจ้่ฎฐๅ .
- ไฝฟ็จๅณ็ญๆถ็ๅบๅญ่ฝฌๆข . ไธๅ็ๅณ็ญๅฏนๅบไบไธๅ็่ดจ้่ฎฐๅ .
- ่ฎค่ฏไพๅบๅๅ ๆฃ .
- Notification ๆ่ฟฐ้ฎ้ข็ๆฅๆบ , ็ธๅ ณ็ๅญ่ฏ , ไพๅบๅ , ๅฎขๆทไฟกๆฏ . ๆๅฎ้ๅฏน็นๅฎ็้ฎ้ขๆ้่ฆ้ๅ็ไปปๅก .
- ้ข้ฒๆๆฌ ), ๆฃ้ชๆๆฌ ), ๅบๅๆๆฌ , ้ๅ , ๆ่ฏๅค็ , ็ดข่ตๆๆฌ .