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Public & collaborative
+ open/shared/extended
contributing to the conversations on public
policies and social services




Andrea Botero
Aalto University - School of Arts, Design and Architecture
DESIS P&C Seminar @ RECIPROCITY Design Biennale 26th Oct 2012
P&C theme in Aalto                                 (ARTS)



Variety of initiatives in teaching
and research across the school
that build on the expertise in
critical thinking, social
engagement, human
centeredness and co-design
that exists
(with a bit of twist added by WDC Helsinki 2012)




Examples:
365 Wellbeing

• 12 study projects that had as cases actual
  services or processes in the cities of
  Helsinki, Espoo, Kauniainen and Lahti all
  dealing with different dimensions of
  wellbeing


Design Department
Jari Pekka Kola (jari-pekka.kola@aalto.fi)
http://365wellbeing.aalto.fi/
Service Design with and for Citizens


• Cross-Aalto thematic group focusing on user-
  centered service design and innovation in the
  public sector (pool of different projects and
  courses)



Design Department (+ others) ASF
Tuuli Mätelmäki (Tuuli.matelmaki@aalto.fi)
http://designresearch.fi/blogs/withandfor
TANGO – Towards a New
interGenerational Openness
• EU funded platform for study projects in 3
  design schools. In Helsinki the project creates
  meeting places for encounters among
  inhabitants of Känelmäki suburb (esp.
  intergenerational interactions) by means of local
  culture and artistic activities

Art Education Department and Creative Sustainability MA
Mira Kallio (mira.kallio@aalto.fi)
http://designresearch.aalto.fi/groups/nodus/2012/05/21/tango-towards-a-new-
intergenerational-openness/
Design for Healthcare’


• Collaboration with Tampere University Hospital
  (regional hospital with a staff of over 7500 and
  160 000 patients yearly) in the context of large
  development program of the hospital of which
  one part focuses on improving patient-centered
  treatment. The project includes 2 pilots on new
  service journeys and space prototyping

Department of Media
Juha Kronqvist (juha.kronqvist@aalto.fi)
http://designforhealthcare.blogspot.be/
Co-creation, co-governance and
peer-to-peer production in public
services
• cross-aalto SIG for understanding processes,
  logics and incentives that can make possible
  novel partnerships between the public sector,
  private sector, third sector, and citizens, in order
  to create, produce and deliver public services
  (seminar, case studies, interventions, a book)

Department of Media (+ others) ASF
Andrea Botero (andrea.botero@aalto.fi)   ME!
http://co-p2p.mlog.taik.fi/
creation
     production
      provision
    governance
    open/closed
personal/shared
      common?
•Engeström, Y. (2008). From Teams to Knots: Studies of Collaboration and
Learning at Work (1st ed.). Cambridge University Press.

Benkler, Y. (2006). The Wealth of Networks: How Social Production Transforms
Markets and Freedom. Yale University Press.
Bauwens, M. (2006). The Political Economy of Peer Production. Post-autistic
economics review,, (37), 33–44.
Pestoff, V. A. (2008). A Democratic Architecture for the Welfare State. Taylor &
Francis.
Ostrom, E. (1991). Governing the Commons: The Evolution of Institutions for
Collective Action. Cambridge University Press.
Sanders and Stappers (2008 p6) model for codesigning




Sanders, E. B.-N., & Stappers, P. J. (2008). Co-creation and the new landscapes of design. CoDesign, 4(1), 5-18.
9:15 Welcoming words: Professor Teemu Leinonen (Aalto University School of Art and Design)


9:30 Participatory design meets municipal services – examples and issues from the eGov
+ project / Professor Susanne Bødker – University of Aarhus, Aarhus Denmark.
10:30 – 11:45 Cases
Save Energy Helsinki / Petra Turkama, Aalto University School of Economics
Voimapiiri / Tiia Ruokosalo, A-Klinikkasäätiö
Loppukiiri Senior housing / Sirkka Minkkinen – Active Seniors Association
(+ Andrea Botero, Aalto University School of Art and Design)
The Helka network / Pirjo Tulikukka, Helsinki Neigborhood Asociation
(+Liisa Horeli, Aalto University School of Science and Technology + Joanna Saad-Sulonen, Aalto
University School of Art and Design)


11:45 – 13:30 Lunch discussions


13:30 Co-Production and Third Sector Social Services in Europe – some crucial
conceptual issues / Professor Victor Pestoff -Institute for Civil Society Studies, Stockholm Sweden.
14:30 – 15:30 Cases
Monimos / Teemu Ropponen, Aalto University School of Science and Technology
Stadinaikapankki / Ruby van der Wekken, Co-founder of Helsinki Time-bank
Refugee Hospitality Club / Pauliina Seppälä, Member
SopimusKone and peer to peer activation / Tuuli Kaskinen, Demos Helsinki
15:30 – 16:00 Round up and conclusions
Public services & peer
production?




Botero, A., Paterson, A. G., & Saad-Sulonen, J. (2012). Towards Peer-production in
Public Services: cases from Finland. Aalto University Publication Series Crossover 15.
Helsinki, Finland: Aalto University, School of Art, Design and Architecture.
DOWNLOAD: http://co-p2p.mlog.taik.fi
TOC   • Innovations in Public Services: Co-Production and New
        Public Governance in Europe Victor Pestoff (SE), Institute for Civil Society
         Studies,

      • Evolving towards a Partner State in an Ethical Economy Michel
         Bauwens (BE/TH), Foundation for Peer-to-peer Alternatives, Chiang Mai

      • Towards p2p learning: What media and whose peer? Teemu
         Leinonen (FI), Aalto ARTS, Dept. Media, Helsinki

      • Tiny social movements: Experiences of social media based
        co-creation Pauliina Seppälä (FI), Independent, Helsinki
      • Learning peer-to-peer practices step-by-step: 3 cases from
        suburban Helsinki neighborhoods Pirjo Tulikukka (FI), Helsinki
         Neighbourhood Association / Helsinki

      • From margin to margin: Peer-based public services in the
        addiction treatment field Tuukka Tammi (FI), Tiia Ruokosalo (FI) and Henna
         Vuorento (FI) A-Clinic Foundation / A-klinikkasäätiö, Helsinki

      • Time banking: Building the commons, towards a solidarity
        economy Ruby van der Wekken (NL/FI), Helsinki Timebank / Stadin aikapankki, Helsinki
Design Labs?
• Might act as points for
  (temporarily) centering different
  trajectories
• Relationship with the “design
  space” collectives see or imagine
  (open or close it)
Not only events, not
only experiments, not
only interventions
• Rhythm of the “public”

Time (long term commitments)
Space
Things
Design is not enougth
THANKS !

andrea.botero@aalto.fi
http://www2.uiah.fi/~abotero/

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public and collaborative (open, shared, extended)

  • 1. Public & collaborative + open/shared/extended contributing to the conversations on public policies and social services Andrea Botero Aalto University - School of Arts, Design and Architecture DESIS P&C Seminar @ RECIPROCITY Design Biennale 26th Oct 2012
  • 2. P&C theme in Aalto (ARTS) Variety of initiatives in teaching and research across the school that build on the expertise in critical thinking, social engagement, human centeredness and co-design that exists (with a bit of twist added by WDC Helsinki 2012) Examples:
  • 3. 365 Wellbeing • 12 study projects that had as cases actual services or processes in the cities of Helsinki, Espoo, Kauniainen and Lahti all dealing with different dimensions of wellbeing Design Department Jari Pekka Kola (jari-pekka.kola@aalto.fi) http://365wellbeing.aalto.fi/
  • 4. Service Design with and for Citizens • Cross-Aalto thematic group focusing on user- centered service design and innovation in the public sector (pool of different projects and courses) Design Department (+ others) ASF Tuuli Mätelmäki (Tuuli.matelmaki@aalto.fi) http://designresearch.fi/blogs/withandfor
  • 5. TANGO – Towards a New interGenerational Openness • EU funded platform for study projects in 3 design schools. In Helsinki the project creates meeting places for encounters among inhabitants of Känelmäki suburb (esp. intergenerational interactions) by means of local culture and artistic activities Art Education Department and Creative Sustainability MA Mira Kallio (mira.kallio@aalto.fi) http://designresearch.aalto.fi/groups/nodus/2012/05/21/tango-towards-a-new- intergenerational-openness/
  • 6. Design for Healthcare’ • Collaboration with Tampere University Hospital (regional hospital with a staff of over 7500 and 160 000 patients yearly) in the context of large development program of the hospital of which one part focuses on improving patient-centered treatment. The project includes 2 pilots on new service journeys and space prototyping Department of Media Juha Kronqvist (juha.kronqvist@aalto.fi) http://designforhealthcare.blogspot.be/
  • 7. Co-creation, co-governance and peer-to-peer production in public services • cross-aalto SIG for understanding processes, logics and incentives that can make possible novel partnerships between the public sector, private sector, third sector, and citizens, in order to create, produce and deliver public services (seminar, case studies, interventions, a book) Department of Media (+ others) ASF Andrea Botero (andrea.botero@aalto.fi) ME! http://co-p2p.mlog.taik.fi/
  • 8. creation production provision governance open/closed personal/shared common?
  • 9. •Engeström, Y. (2008). From Teams to Knots: Studies of Collaboration and Learning at Work (1st ed.). Cambridge University Press. Benkler, Y. (2006). The Wealth of Networks: How Social Production Transforms Markets and Freedom. Yale University Press. Bauwens, M. (2006). The Political Economy of Peer Production. Post-autistic economics review,, (37), 33–44. Pestoff, V. A. (2008). A Democratic Architecture for the Welfare State. Taylor & Francis. Ostrom, E. (1991). Governing the Commons: The Evolution of Institutions for Collective Action. Cambridge University Press.
  • 10.
  • 11. Sanders and Stappers (2008 p6) model for codesigning Sanders, E. B.-N., & Stappers, P. J. (2008). Co-creation and the new landscapes of design. CoDesign, 4(1), 5-18.
  • 12.
  • 13. 9:15 Welcoming words: Professor Teemu Leinonen (Aalto University School of Art and Design) 9:30 Participatory design meets municipal services – examples and issues from the eGov + project / Professor Susanne Bødker – University of Aarhus, Aarhus Denmark. 10:30 – 11:45 Cases Save Energy Helsinki / Petra Turkama, Aalto University School of Economics Voimapiiri / Tiia Ruokosalo, A-Klinikkasäätiö Loppukiiri Senior housing / Sirkka Minkkinen – Active Seniors Association (+ Andrea Botero, Aalto University School of Art and Design) The Helka network / Pirjo Tulikukka, Helsinki Neigborhood Asociation (+Liisa Horeli, Aalto University School of Science and Technology + Joanna Saad-Sulonen, Aalto University School of Art and Design) 11:45 – 13:30 Lunch discussions 13:30 Co-Production and Third Sector Social Services in Europe – some crucial conceptual issues / Professor Victor Pestoff -Institute for Civil Society Studies, Stockholm Sweden. 14:30 – 15:30 Cases Monimos / Teemu Ropponen, Aalto University School of Science and Technology Stadinaikapankki / Ruby van der Wekken, Co-founder of Helsinki Time-bank Refugee Hospitality Club / Pauliina Seppälä, Member SopimusKone and peer to peer activation / Tuuli Kaskinen, Demos Helsinki 15:30 – 16:00 Round up and conclusions
  • 14. Public services & peer production? Botero, A., Paterson, A. G., & Saad-Sulonen, J. (2012). Towards Peer-production in Public Services: cases from Finland. Aalto University Publication Series Crossover 15. Helsinki, Finland: Aalto University, School of Art, Design and Architecture. DOWNLOAD: http://co-p2p.mlog.taik.fi
  • 15. TOC • Innovations in Public Services: Co-Production and New Public Governance in Europe Victor Pestoff (SE), Institute for Civil Society Studies, • Evolving towards a Partner State in an Ethical Economy Michel Bauwens (BE/TH), Foundation for Peer-to-peer Alternatives, Chiang Mai • Towards p2p learning: What media and whose peer? Teemu Leinonen (FI), Aalto ARTS, Dept. Media, Helsinki • Tiny social movements: Experiences of social media based co-creation Pauliina Seppälä (FI), Independent, Helsinki • Learning peer-to-peer practices step-by-step: 3 cases from suburban Helsinki neighborhoods Pirjo Tulikukka (FI), Helsinki Neighbourhood Association / Helsinki • From margin to margin: Peer-based public services in the addiction treatment field Tuukka Tammi (FI), Tiia Ruokosalo (FI) and Henna Vuorento (FI) A-Clinic Foundation / A-klinikkasäätiö, Helsinki • Time banking: Building the commons, towards a solidarity economy Ruby van der Wekken (NL/FI), Helsinki Timebank / Stadin aikapankki, Helsinki
  • 17. • Might act as points for (temporarily) centering different trajectories • Relationship with the “design space” collectives see or imagine (open or close it)
  • 18. Not only events, not only experiments, not only interventions
  • 19. • Rhythm of the “public” Time (long term commitments) Space Things
  • 20. Design is not enougth