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Service Design Network 2021 Ricardo Sosa

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Service Design Network 2021 Ricardo Sosa

  1. 1. Credit: unsplash.com/@paulearlephotography Korero about privileges and biases Ricardo Sosa, PhD
  2. 2. Credit: unsplash.com/@paulearlephotography Aotearoa New Zealand Māori + Tauiwi Tangata Whenua + Tangata Tiriti A korero (dialogue) to question ideas taken for granted
  3. 3. “The Privilege Walk” To reflect on personal + system causes and consequences https://youtu.be/hD5f8GuNuGQ https://youtu.be/_h938XCpI7U https://miro.com/miroverse/the-privilege-walk-game/
  4. 4. Privilege  Handicap ‘Designers’ (reflexivity) ‘Stakeholders’ (politics) ‘Users’ (ethics)
  5. 5. Generative ideas: 1. Empathy can be a colonising technology 2. Experiences are not design material 3. Participation and co-creation before design
  6. 6. Empathy Privacy, Appropriation Shared lived experience Critical consciousness + Solidarity Paulo Freire (1921-1997)
  7. 7. Experiences Principle of Natality Plurality & Vita Activa Design: work, Creativity: action Hannah Arendt (1906 – 1975)
  8. 8. Participation Co-creation Commitment to dialogue Listen to senti-pensar-hacer Zapatistas (1994 - ) http://viajezapatista.eu
  9. 9. Credit: unsplash.com/@paulearlephotography Thank you! Ricardo Sosa, PhD about.me/designcomputing
  10. 10. 1. Beyond individualized strategies (“privilege checking”) in response to public problems 2. Other ways of seeing the world (and of doing design) 3. The risks of virtue signalling (beyond good intentions)

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