1. Hello Designers:
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
linktr.ee/shivaviswa
2. SHIVA VISWANATHAN | UID NCR | APRIL 2024
ANEW
NARRATIVE
FIVEHYPOTHESES
FORTHEFUTURE
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
3. Hypothesis | hʌɪˈpɒθɪsɪs |
noun (plural hypotheses | hʌɪˈpɒθɪsiːz | )
a supposition or proposed explanation made on the basis
of limited evidence as a starting point for further
investigation.
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
6. T E A M : B U S I N E S S | D E S I G N | T E C H N O L O G Y
Solve a business problem and a user problem by collaborating well - awareness, engagement and
attitudinal change towards your product.
CLIENT / ACCOUNT
MANAGEMENT / PLANNING
Subject matter experts focussed
on objective, return on
investment and audience
B U S I N E S S
D E S I G N T E C H N O L O G Y
EXECUTION
Technical experts focussed on
feasibility, performance, reliability
and security.
DESIGN
Brand and user perspective
with innovation and
effectiveness as a focus.
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
7. Design Solution is about people, their
emotions, intent and behaviour in a
definite context.
People > Idea
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
15. ~6MILLION
TOTAL NUMBER OF
CONVERSATIONS ON PASSION
POINTS AND PC+
31
TOP THEMES
WITHIN
PRODUCTS
348
KEY TOPICS
WITHIN THEMES
IN PRODUCTS
10
TOP THEMES WITHIN
PASSION POINTS
265
KEY TOPICS WITHIN
THEMES IN PASSION
POINTS
PCs
THEME
DISPLAY
TOPIC
RETINA
MUSIC
CREATE (114K)
HARDWARE
SOFTWARE
APPS
CONSUME (436K)
PLATFORMS
VIDEOS
EVENTS
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
16. ~650K Music Conversations
~70K Hardware and software
for manipulating music
11% of the hardware
conversations on MIDI and
MIDI-enabled
Majority of conversations
around rock and new age rock
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
17. ~409K or 67% conversations
on events and concerts. This
covers lead-up to, during and
post concert conversations.
18. Related links to online store
product page (hardware and
software for creation of music)
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
21. Acquire Engage Retain
AWA R E N E S S D I S C O V E RY C H O I C E F U L F I L M E N T R E T E N T I O N
B R A N D
M A R K E T I N G
C O M M U N I C AT I O N
C U S T O M E R R E S E A R C H
P R O D U C T/ S E R V I C E D E F I N I T I O N
C U S T O M E R E X P E R I E N C E
C U S T O M E R R E L AT I O N S H I P
L OYA LT Y P R O G R A M D E S I G N
C O N S I D E R AT I O N
Customer/Brand Experience Design is a key component of a brand’s customer
experience over acquiring users, engaging them in a cohesive and compelling
experience and retaining them through informational, instructional and emotive
design.
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
22. A Business
isaBrand.
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
24. The
Brand
Ambition Purpose Values Audience Persona Positioning
HE RO
LOV ER
JEST ER
SAGE
RULER
OUTL AW
REGU L AR
EXPLO RER
CREATO R
CAREG I VER
INNOCENT
MAGICI AN
WHAT?
HOW?
WHY?
C O M P E T I T I V E L A N D S C A P E
M I N D I N G T H E G A P
S O , W H AT I S S P E C I A L ?
P E O P L E W H O M AT T E R
H U M A N I S I N G A B R A N D
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
25. TheBrandScope.
B R A N D
S T R AT E GY
D I G I TA L
O F F L I N E
C O M M E R C E
M O B I L E
S O C I A L
E L E C T R O N I C
M E D I A
P R I N T
C O N T E N T
A D V E R T S
A D V E R T S
I N F O R M AT I O N
I N S T R U C T I O N
P R O M O T I O N
T E L E V I S I O N
O T T
C O N T E N T
D I G I TA L
C O N T E N T
P R I N T A D S
F LY E R S
D I R E C T M A I L E R S
+ M O R E
B R O C H U R E
D I R E C T M A I L E R S
PA C K AG I N G
+ M O R E
B R A N D B O O K S
U S A G E M A N U A L S
PA C K AG I N G
H O W T O …
+ M O R E
C A L E N D A R S
D I A R I E S
B O O K S
+ M O R E
W E B S I T E S
B L O G S
+ M O R E
O N L I N E S T O R E S
A P P L I C AT I O N S
D 2 C + M O R E
C O N T E N T
A P P S + M O R E
P R O F I L E S
C O N T E N T
C A M PA I G N S
+ M O R E C A M PA I G N S
M A I L E R S
S E O / S E M
+ M O R E
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
26. #4
BETHE
BRIDGE
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
27. We designers are magical
creatures from a land where
the rational technicalities are
surrounded by emotive art,
literature and music.
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
28. S H I V A K U M A R V I S W A N A T H A N | S H I V A S H I V A S H I V A . I N
PAULKLEE
29. S H I V A K U M A R V I S W A N A T H A N | S H I V A S H I V A S H I V A . I N
ELIFSHAFAK
BFULLER
30. S H I V A K U M A R V I S W A N A T H A N | S H I V A S H I V A S H I V A . I N
31.
32. S H I V A K U M A R V I S W A N A T H A N | S H I V A S H I V A S H I V A . I N
33. We are gifted to
bridge the tactical
to the conceptual
with great ease.
Be that
bridge.
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
38. S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
39. S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
40. S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
41. S H I V A V I S W A N A T H A N | S H I V A S H I V A S H I V A . I N
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
43. P R A C T I T I O N E R
Communication
Team Work
Adaptability
Problem-Solving
Creativity
Work Ethic
Interpersonal Skills
Time Management
Leadership
Attention to Detail
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
44. C O L L A B O R A T O R
Communication
Team Work
Adaptability
Problem-Solving
Creativity
Work Ethic
Interpersonal Skills
Time Management
Leadership
Attention to Detail
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
45. M E N T O R
Communication
Team Work
Adaptability
Problem-Solving
Creativity
Work Ethic
Interpersonal Skills
Time Management
Leadership
Attention to Detail
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
46. M A N A G E R
Communication
Team Work
Adaptability
Problem-Solving
Creativity
Work Ethic
Interpersonal Skills
Time Management
Leadership
Attention to Detail
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
47. S T R A T E G I S T
Communication
Team Work
Adaptability
Problem-Solving
Creativity
Work Ethic
Interpersonal Skills
Time Management
Leadership
Attention to Detail
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
48. L E A D E R
Communication
Team Work
Adaptability
Problem-Solving
Creativity
Work Ethic
Interpersonal Skills
Time Management
Leadership
Attention to Detail
+
WHOLE
LOAD OF
GRIT
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
52. 52
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
One
Billion
MOBILE
SUBSCRIBERS
IN2016
94%
PENETRATION
BY2024
68%
USERSOF
SMARTPHONES
IN2024
53. 53
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
Meatballs
Content Structure
Persistent Navigation
Dashboard - Secondary articles
Call to Action / CTA
Status Bar
54. 54
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
Back Button
List page
CTA
55. 55
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
Header / Burger Menu
Dashboard
Persistent Navigation
56. 56
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
User Messages
Feed Area / List Page
Persistent Navigation
Call to Action / CTA
Status Bar
Feedlet
57. 57
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
Sub navigation / Burger Menu
Dashboard - Lead article
Persistent Navigation
Dashboard - Secondary articles
58. 58
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
59. 59
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
60. User Needs
Product Objectives
Functional Specifications
Content Requirements
Interaction Design
Information Architecture
Information Design
Interface Design
Navigation Design
Visual Design
Strategy
Scope
Construct
Skeletal
Surface These are the deeper elements in the
planes that we visited earlier. These
are more tangible and actionable
versions of the user experience design
process. We will visit these further in
greater detail.
Elements of User Experience Design
Jesse James Garrett
61. User Needs
Product Objectives
Functional Specifications
Content Requirements
Interaction Design
Information Architecture
Information Design
Interface Design
Navigation Design
Visual Design
Strategy
Scope
Construct
Skeletal
Surface User Needs: Externally derived goals
for the product through research.
Product Objectives: Business, creative
or other internally derived goals for
the product.
Elements of User Experience Design
Jesse James Garrett
62. User Needs
Product Objectives
Functional Specifications
Content Requirements
Interaction Design
Information Architecture
Information Design
Interface Design
Navigation Design
Visual Design
Strategy
Scope
Construct
Skeletal
Surface Functional Specifications: "feature
set": detailed descriptions of
functionality the site must include in
order to meet user needs
Content Requirements: definition of
content elements required in the site
in order to meet user needs
Elements of User Experience Design
Jesse James Garrett
63. User Needs
Product Objectives
Functional Specifications
Content Requirements
Interaction Design
Information Architecture
Information Design
Interface Design
Navigation Design
Visual Design
Strategy
Scope
Construct
Skeletal
Surface Interaction Design: development of
application flows to facilitate user
tasks, defining how the user interacts
with site functionality
Information Architecture: structural
design of the information space to
facilitate intuitive access to content
Elements of User Experience Design
Jesse James Garrett
64. User Needs
Product Objectives
Functional Specifications
Content Requirements
Interaction Design
Information Architecture
Information Design
Interface Design
Navigation Design
Visual Design
Strategy
Scope
Construct
Skeletal
Surface
65. User Needs
Product Objectives
Functional Specifications
Content Requirements
Interaction Design
Information Architecture
Information Design
Interface Design
Navigation Design
Visual Design
Strategy
Scope
Construct
Skeletal
Surface
66. User Needs
Product Objectives
Functional Specifications
Content Requirements
Interaction Design
Information Architecture
Information Design
Interface Design
Navigation Design
Visual Design
Strategy
Scope
Construct
Skeletal
Surface
Interface Design: as in traditional HCI: design of
interface elements to facilitate user interaction
with functionality
Navigation Design: design of interface elements to
facilitate the user's movement through the
information architecture
Information Design: in the Tuftean sense:
designing the presentation of information to
facilitate understanding
Elements of User Experience Design
Jesse James Garrett
67. User Needs
Product Objectives
Functional Specifications
Content Requirements
Interaction Design
Information Architecture
Information Design
Interface Design
Navigation Design
Visual Design
Strategy
Scope
Construct
Skeletal
Surface
68. User Needs
Product Objectives
Functional Specifications
Content Requirements
Interaction Design
Information Architecture
Information Design
Interface Design
Navigation Design
Visual Design Visual Design: graphic treatment of
interface elements. Visual treatment
of text, graphic page elements and
navigational components
Strategy
Scope
Construct
Skeletal
Surface
Elements of User Experience Design
Jesse James Garrett
69. User Needs
Product Objectives
Functional Specifications
Content Requirements
Interaction Design
Information Architecture
Information Design
Interface Design
Navigation Design
Visual Design
Strategy
Scope
Construct
Skeletal
Surface
70. User Needs
Product Objectives
Functional Specifications
Content Requirements
Interaction Design
Information Architecture
Information Design
Interface Design
Navigation Design
Visual Design
Strategy
Scope
Construct
Skeletal
Surface
71. User Needs: Externally derived goals
for the product through research.
User Needs
Product Objectives
Product Objectives: Business, creative
or other internally derived goals for the
product.
1
Functional Specifications
Content Requirements
Functional Specifications: "feature
set": detailed descriptions of
functionality the site must include in
order to meet user needs
Content Requirements: definition of
content elements required in the site
in order to meet user needs
2
Interaction Design
Information Architecture
Interaction Design: development of
application flows to facilitate user
tasks, defining how the user interacts
with site functionality
Information Architecture: structural
design of the information space to
facilitate intuitive access to content
3
Information Design
Interface Design
Navigation Design
Interface Design: as in traditional HCI:
design of interface elements to
facilitate user interaction with
functionality
Navigation Design: design of interface
elements to facilitate the user's
movement through the information
architecture
Information Design: in the Tuftean
sense: designing the presentation of
information to facilitate
understanding
4
Visual Design
Visual Design: graphic treatment of
interface elements. Visual treatment
of text, graphic page elements and
navigational components
5
Strategy
Scope
Construct
Skeletal
Surface
Elements of User Experience Design
Jesse James Garrett
72. Thank You
S H I V A K U M A R V I S W A N A T H A N | L I N K T R . E E / S H I V A V I S W A
linktr.ee/
shivaviswa