City Service Development Kit
Open, interoperable service
Processes, guidelines and usability
Sharing, re-using and transferring city
solutions across cities.
Not inventing from the scratch, but
mapping, using & developing global best
1. Is there a safe bicycle lane towards
2. How about the air quality?
3. Any sports field around them?
4. How many schools does this
5. How about scores?
• Interview with alderman
• Contact details on web
• Three files from the Department of
• One open data website
• Two spreadsheets
• Several PDF’s
Widely varying identicications
Address & timetables
For each school:
• 6+ queries
• 6+ results
Design Rules for Smarter Cities
• Your citizens know more than you.
• Prototype early and fast, engage the stakeholders, iterate quickly and be
prepared to start all over.
• Embrace self-organisation and civic initiative, but help to make the results
sustainable and scalable.
• Know what you are talking about in the face of technology. Never rely on
consultants that will sell you more consultancy, not solutions.
• Have binding decisions made at the lowest level possible and actively preach
• Favour loosely coupled, smaller systems over monoliths and mastodons, and
use peer-defined standards to glue together the parts. Small systems tend to fail
sometimes; large systems fail for sure.
• To raise and deserve trust, build systems based on data reciprocity and
• Reuse existing parts and design your additions for reuse, adding to the public
domain and thereby strengthening its capacity to act and learn.
• Design Rules for Smarter Cities
• Smart Citizens Publication
• CitySDK Mobility API
• Open Design Now
• Smart Citizen Kit
• Apps for Europe - Turning Data into Business
Piet Heinkade 181 a
1019 HC Amsterdam
Frank Kresin - @kresin