Cabin crews face several potential psychological problems due to their lifestyle and work conditions. These include health issues from interacting with passengers and contaminants, difficulties forming stable relationships due to changing schedules, and a lack of control over their lifestyle from being away from family and friends. Additional problems can stem from trauma on the job, feeling forced to display false emotions, safety concerns from traveling at odd hours, irregular work hours interfering with normal body functions and sleep patterns, and low self-esteem from challenging standards.

1. PSYCHOLOGICAL PROBLEMS
AMONG CABIN CREW

2. TEAM MEMBERS
 LOICE
 VICTORIA
 HANNAH
 DANCAN
 CLARA
 HAZEL

3. INTRODUCTION
Strong communication skills, a good listener, a
beautiful smile, and the ability to work as a team
are some of the qualities of a cabin crew.
Our main objective is to make sure we fully satisfy
the customers needs since all of them are worthy
of our time and we should treat all of them with
respect.
But despite all this, the cabin crew lifestyle can
also be a psychological retreat that makes them
deny themselves the opportunity of addressing
the heart of a particular problem.

4. PSYCHOLOGICAL PROBLEMS
AMONG CABIN CREWS
1. Illness- from passengers, due to bad weather,
chemicals which contaminate the air, and engine oil.
2. Relationships- constantly changing of crews make
it difficult to form stable and long lasting work
alliances resulting to lack of continuity and
development in work relations.
3.Lack of control of lifestyle- always away from
family, friends and difficulty in planning ahead which
could begin to burst the bubble.

5. CONTI…
4. Adapting to company culture- reliability,
availability, flexibility and adaptability.
5.Trauma- This can occur after a crush, it makes a
crew have intrusive thoughts, avoidance,
depressed mood, anxiety and fear.
6.False emotions- this happens mostly while
serving customers, you have to smile all the time
even if you are shouted at and act like everything
is fine.

6. CONTI…
7. Insecurity- crews at times have to travel late at
night or very early in the morning which puts
their lives at risk of being attacked.
8. Eating Disorders- Eating meals that you are not
familiar with in different countries, Dieting so as
to watch your weight.
9. Irregular work hours- normal work hours are
from 9am to 5pm but a cabin crew has a different
work schedule.

7. CONTI…
10. Change in some of the body functions- This
mostly affect ladies e.g. change in the menstrual
cycle.
11. Fatigue- working for long hours most of the
time causes migraine
12. Low self esteem- Lack of confidence due to
different standards.

8. CONCLUSION
 After discussing the psychological problems
among cabin crew, we realize that the work is not
all about travelling all over the world and staying
in exotic locations but its about delivering
outstanding customer service in all conditions.