Downloaded 266 times
Uploaded byChandramouli Rajagopalan
Crew Resource Management : General
This document provides an overview of crew resource management (CRM) training, including its history and evolution. It discusses how CRM training was developed in response to accident analyses that found ineffective communication, inadequate leadership, and poor group decision making were factors in 70% of accidents. The first CRM programs in the 1980s focused on skills like leadership and interpersonal skills, while later generations integrated CRM into technical training and addressed issues like automation and human factors. Current CRM training is meant to be integrated into regular procedures. The document also lists common CRM training topics like communication, leadership, teamwork, decision making, error management, and stress/fatigue.
More Related Content
Similar to Crew Resource Management : General
Crew Resource Management : General
- 1. CREW RESOURCE MANAGEMENT CR M: GENERAL TAOS Aviation Technologies
- 3.
- 4. ICAO RESOLUTION 1986 Toimprove safety in aviation by making States more aware and responsive to the importance of Human factors in civil aviation operations through the provision of practical human factors material and measures developed on the basis of experience in States
- 5. Accidents/Incidents Analysis Compelling Observationson Causes • Ineffective Communication • Inadequate Leadership • Poor Group Decision Making
- 6.
- 7.
- 8. CRM TRAINING: CONCEPT Firstgeneration Initiated by United Airlines in 1981 Focus was on Psychological Testing Leadership Inter Personal Skills Also recognised that the Training was not a single event and needed periodic recurrent training Reluctance amongst Pilots to accept the training programme
- 9. CRM TRAINING: CONCEPT Secondgeneration (1986) Airlines had gained experience in CRM NASA conducted Workshop Points that emerged • CRM would get embedded in the Basic Training • Crew -> Cockpit Resource management • Additional concepts of Briefing Strategies, Situational Awareness, Stress Management, Team Building etc emerged Acceptance by aircrew improved
- 10. CRM TRAINING: CONCEPT Thirdgeneration (1990) • CRM Training integrated with Technical Training • CRM issues addressed Flight Deck Automation • Human Factors • Extended to other crew/personnel • Joint Cabin/Cockpit CRM training • Advanced CRM Training concepts
- 11. CRM TRAINING: CONCEPT FourthGeneration • Integrate CRM in regular procedures • Concept of Advanced Qualification Programme • Integrate CRM and LOFT Training to Technical Training • Airlines could voluntarily adapt AQP • Integrate CRM into Checklists • Effectiveness Evaluation Procedure
- 12. Director General ofCivil Aviation Advisory Circular 8 of 2009 For Air Operators Lays down the procedures for conduct of CRM Training
- 13.
- 14. COMMUNICATION One definition ofcommunication is “any act by which one person gives to or receives from another person information about that person's needs, desires, perceptions, knowledge, or affective states. Communication may be intentional or unintentional, may involve conventional or unconventional signals, may take linguistic or non-linguistic forms, and may occur through spoken or other modes.
- 15.
- 16.
- 17.
- 18.
- 19.
- 20.
- 21.
- 23. CREW RESOURCE MANAGEMENT ThankYou TAOS Aviation Technologies