Project communications management

1. PROJECT MANAGEMENT, PMI APPROACH (PMP)
PROJECT COMMUNICATIONS MANAGEMENT
Sayed Ahmed
BSc. Eng. in CSc. & Eng. (BUET, Bangladesh)
MSc. in CSc. (University of Manitoba, Canada)
http://sayed.JustEtc.net
http://www.JustETC.net
sayed@justetc.net,www.justetc.net
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Just E.T.C for Business, Education, Technology, and Entertainment Solutions
References:
Book: PMP in Depth by P. Sanghera
Book: The PMP Exam, How to Pass on Your First Try
Project Management Lessons in Undergraduate Study

2. REFERENCES & SOURCES
 Book: PMP in Depth by P. Sanghera
 Read on 2007
 Book: The PMP Exam, How to Pass on Your First Try
 Read on 2007
 Project Management Lessons in Undergraduate Study
 Articles from the Internet
 Originally created these notes back on 2007
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3. PROJECT COMMUNICATIONS MANAGEMENT
 For bigger projects
 communication also needs to be preplanned and
executed effectively
 Though based on the circumstances, the plan may need
to be reviewed and changed
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4. OVERVIEW
 Overview
 Project communication can be very tricky and political
 Deals with Compiling, Sending, Storing, distributing and
managing project record
 Handles four areas
 What to communicate, to whom, how often, when
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5. MUSHROOM PROJECT MANAGEMENT
 Mushroom Project Management
 Managing projects by keeping everybody in the dark
and checking progress periodically
 rather than distributing accurate project information
timely and to the right audience
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6. COMMUNICATION MANAGEMENT SUB TOPICS
 Communication Management Sub Topics
 Planning (Communications Planning)
 Executing (Information Distribution)
 Monitoring and Controlling (Performance reporting and
manage stakeholders)
 Defining these lines of communication
 and informing the plan to the stakeholders (and
executing accordingly)
 may reduce conflict and encourage team spirit
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7. ROLE OF PROJECT MANAGER
 Role of Project Manager
 Mostly communication
 Communication more than decision making
 90% time in communication where 50% with the project team
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8. COMMUNICATION MANAGEMENT SUB TOPICS
 Planning (Communications Planning)
 output: Communication management plan
 How often
 Media/format-email, web, meeting
 what information
 to whom
 Several things contribute in Communications Planning
such as
 Enterprise Environmental Factors
 Organizational Process Assets
 Project Management Plan
 Project Scope Statement
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9. PLANNING TOOLS
 Tools
 Communication Channels
 Determine the path of communications.
 N people can communicate in n(n-1)/2 ways.
 A subset may be selected.
 Sometimes, determination of official channel of communication
is important.
 Technology like net-meeting, video-conferencing may also be
used for communications
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10. COMMUNICATION MANAGEMENT PLAN
 Communication management plan
 who should be informed
 what
 who will send
 Method of sending
 Update how often
 Define terms
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11. EXECUTING (INFORMATION DISTRIBUTION)
 Executing (Information Distribution)
 Communications Model
 Active Listening
 Effective Listening
 Feedback
 Non Verbal
 Para-lingual
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12. EXECUTING (INFORMATION DISTRIBUTION)
 Methods Of communication
 Informal Written
 Formal Written
 Informal Verbal
 Formal Verbal
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13. MONITORING AND CONTROLLING
 Monitoring and Controlling
 Performance reporting and managing stakeholders
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