1. Michael A. Lacy
7650 Elk Run,San Angelo,TX.76901 cell:325-277-8897 email:gyrfalcon136@gmail.com
PROFILE
I have 6 yearsmanagerial experience inbigbox retail.
SKILLS
• OperationsManagement • Personnel Management
• InventoryManagement • SellingSkills
Accomplishments
 DepartmentSalesManagerof multiple departmentsinalarge home improvementretail store.
1. DepartmentManagerAppliances
2. DepartmentManagerFlooring
3. DepartmentManagerHardware
4. DepartmentManagerOutside LawnandGarden & OutdoorPowerEquipment.
Professional Experience
Department Manager (May 2006 to November 2012)
Lowe’s Home Improvement Inc. - San Angelo, Tx.
 Responsible for the overall sales; customer service; personnel; and inventory of assigned
department.
 Tasked to teach, coach, train, and mentor associates while monitoring their progress.
Discussing and evaluating performances in a quarterly review.
 Delegated tasks and departmental duties via verbal communication, work lists, and
email correspondence.
 Developed exceptional selling skills and quality customer service.
 Promoted company programs and objectives while spear-heading new developing
programs with creative implementation strategies.
 Discussed overall departmental and store performance in a weekly manager’s meeting.

2. Education
High School Diploma / GED, 2002
Graduated from: Christian Liberty Academy – Arlington Heights, IL.
Math/Business Major
62 credited semester hours at Angelo State University – San Angelo, Tx.