This document discusses professionalism in the workplace and provides tips for maintaining professionalism. It emphasizes the importance of positive body language, making a good first impression, viewing professionalism through the customer's eyes, establishing relationships with clients, being respectful of clients and coworkers, maintaining professional courtesies, having good communication and respect among coworkers, being a team player, having mutual respect, respecting others' ideas, having personal attributes like ambition and hard work, and always striving to do your best.