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Professionalism in the Workplace 2014
- 1. Misty Wolford, BBA, HRM Practice Administrator Hearing Healthcare Center, Inc.
- 2. Conservative Simple Neat Clean & Pressed Better to be over dressed
- 3. Well-groomed, confident Minimal make-up, warm smile
- 4. Make eye contact – chin up SMILE! Firm handshake (no limp fish) Small talk – keep it small Listen – to everyone PUT YOUR PHONE AWAY!
- 5. …and concluding. Practice makes perfect Shake hands Eye contact is essential Stand up Important (or most senior) person first Repeat names to remember them Formal name is proper to start with How does this end?
- 6. Take small amounts Find a safe place for liquids Use napkins – ALWAYS Don’t speak with food in your mouth
Editor's Notes
- Introduce yourself
- Hair trimmed or well-managed, clean-shaven (men), SMILE!, shoulders back, head up – good posture is priceless, firm handshake, keep cologne and perfume at a minimum, keep yourself healthy, well rested
- Turn off or silence phone for all business events. This is the most important thing at this moment in time. You have voicemail.
- Introduce the junior member of the group to the most senior (Mr. Jenkins, I would like you to meet Sally Hope.) Repeat names – Hello Sam, it is a pleasure to meet you. Always lead with formal name – Mr. Jones, my name is John Green. I work in the art department. TO END – thank everyone. I really enjoy talking with you about search engines, Kevin. Please contact me if there is more you would like to know about…. SCENARIO – 3 students (2 &1), introduce themselves to you & each other.
- Small amounts – you can go for seconds in most situations, but do not make a pig of yourself. This event is for networking, not sustenance. Drinks are dangerous. Make sure to find a safe place for them. Go for water, if possible, it won’t stain. NEVER lick your fingers or wipe them on your clothing. Remember, we are all shaking hands. No talking with food in your mouth – or gum. Spit out gum before you go to a business event. SCENARIO – start with 3 students. Introduce, mingle, while balancing snacks.