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Leading products to success 
5 Proven Tactics 
What 
Works In 
Cloud 
Products
Ruti Melamed 
Shneorson 
20 years of experience in building successful products 
BSc. and MSc. in Computer Science 
Lecturer at IDC Herzelia, business school 
VP Products at PMsphere, the Product Management Company 
On-demand Product Management 
Courses & Workshops 
Product Consulting 
World’s 3rd Product Management group 
2500+ members
Among Our Customers 
What Works in Cloud Products: 5 Proven Tactics
Cloud Products 
What Works in Cloud Products: 5 Proven Tactics
What Works in Cloud Products: 5 Proven Tactics 
1 
Proven Tactic 
Data
Data 
What Works in Cloud Products: 5 Proven Tactics 
1 
Proven Tactic 
(not only)
Video chat: 
Only 3% of active users 
What Works in Cloud Products: 5 Proven Tactics
Go and see 
for yourself 
Data Customers 
What Works in Cloud Products: 5 Proven Tactics
Customer 
Needs 
2 
Business 
Objectives 
vs 
Proven Tactic 
What Works in Cloud Products: 5 Proven Tactics
Business Objectives 
AARRR 
* Metrics for pirates, Dave Mcclure 
What Works in Cloud Products: 5 Proven Tactics
GROWTH 
What Works in Cloud Products: 5 Proven Tactics
New Tools 
to Engage Customers 
What Works in Cloud Products: 5 Proven Tactics 
3 
Proven Tactic
What Works in Cloud Products: 5 Proven Tactics
New Tools 
to Engage Customers 
What Works in Cloud Products: 5 Proven Tactics
Proven Tactic 
What Works in Cloud Products: 5 Proven Tactics 
4 
Look at Costs, 
ALL THE COSTS
“Let’s add this cool feature, 
it’s only 2wks dev effort” 
What Works in Cloud Products: 5 Proven Tactics
“Let’s add this cool feature, 
it’s only 2wks dev effort” 
$ $ $ $ $ 
Servers 
Storage 
Database 
Electricity 
CPU 
Memory 
Network 
3rd party services 
DevOps team 
Support team 
Performance 
Integrity 
Reliability 
Security 
What Works in Cloud Products: 5 Proven Tactics 
Product positioning 
Product complexity 
Maintainability 
Does it work with scale? 
Implications on existing customers 
Implications on business KPIs
Lean? 
What Works in Cloud Products: 5 Proven Tactics 
5 
Proven Tactic
Lean Startup 
What Works in Cloud Products: 5 Proven Tactics 
MVP 
source: Storyboard of The Lean Startup Introduction
What Works in Cloud Products: 5 Proven Tactics 
5 
Proven Tactic 
To stay relevant 
in a competitive market, 
you must be LEAN
1. 
2. 
3. 
4. 
5. 
What Works in Cloud Products: 5 Proven Tactics 
(not only) DATA 
GROWTH = 
Business Objectives X Customer Needs 
NEW tools to Engage Customers 
Look at Costs, ALL the costs 
To stay relevant in a competitive 
market, you must be LEAN 
What 
Works In 
Cloud 
Products
Thank You! 
ruti@pmsphere.com 
Leading products to success 
http://www.pmsphere.com/

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ProductX 2014 Ruti Melamed-Shneorson.PMsphere)

  • 1. Leading products to success 5 Proven Tactics What Works In Cloud Products
  • 2. Ruti Melamed Shneorson 20 years of experience in building successful products BSc. and MSc. in Computer Science Lecturer at IDC Herzelia, business school VP Products at PMsphere, the Product Management Company On-demand Product Management Courses & Workshops Product Consulting World’s 3rd Product Management group 2500+ members
  • 3. Among Our Customers What Works in Cloud Products: 5 Proven Tactics
  • 4. Cloud Products What Works in Cloud Products: 5 Proven Tactics
  • 5. What Works in Cloud Products: 5 Proven Tactics 1 Proven Tactic Data
  • 6. Data What Works in Cloud Products: 5 Proven Tactics 1 Proven Tactic (not only)
  • 7. Video chat: Only 3% of active users What Works in Cloud Products: 5 Proven Tactics
  • 8. Go and see for yourself Data Customers What Works in Cloud Products: 5 Proven Tactics
  • 9. Customer Needs 2 Business Objectives vs Proven Tactic What Works in Cloud Products: 5 Proven Tactics
  • 10. Business Objectives AARRR * Metrics for pirates, Dave Mcclure What Works in Cloud Products: 5 Proven Tactics
  • 11. GROWTH What Works in Cloud Products: 5 Proven Tactics
  • 12. New Tools to Engage Customers What Works in Cloud Products: 5 Proven Tactics 3 Proven Tactic
  • 13. What Works in Cloud Products: 5 Proven Tactics
  • 14. New Tools to Engage Customers What Works in Cloud Products: 5 Proven Tactics
  • 15. Proven Tactic What Works in Cloud Products: 5 Proven Tactics 4 Look at Costs, ALL THE COSTS
  • 16. “Let’s add this cool feature, it’s only 2wks dev effort” What Works in Cloud Products: 5 Proven Tactics
  • 17. “Let’s add this cool feature, it’s only 2wks dev effort” $ $ $ $ $ Servers Storage Database Electricity CPU Memory Network 3rd party services DevOps team Support team Performance Integrity Reliability Security What Works in Cloud Products: 5 Proven Tactics Product positioning Product complexity Maintainability Does it work with scale? Implications on existing customers Implications on business KPIs
  • 18. Lean? What Works in Cloud Products: 5 Proven Tactics 5 Proven Tactic
  • 19. Lean Startup What Works in Cloud Products: 5 Proven Tactics MVP source: Storyboard of The Lean Startup Introduction
  • 20. What Works in Cloud Products: 5 Proven Tactics 5 Proven Tactic To stay relevant in a competitive market, you must be LEAN
  • 21. 1. 2. 3. 4. 5. What Works in Cloud Products: 5 Proven Tactics (not only) DATA GROWTH = Business Objectives X Customer Needs NEW tools to Engage Customers Look at Costs, ALL the costs To stay relevant in a competitive market, you must be LEAN What Works In Cloud Products
  • 22. Thank You! ruti@pmsphere.com Leading products to success http://www.pmsphere.com/