Product Management @ Startups 
Neta Haiby 
CTO, Microsoft Ventures Accelerators
About Me 
• Microsoft Ventures Accelerator 
• 10+ years in Product Management both in 
startups and cooperates 
• BSc and MBA from the Technion, with honors 
• 3 Patents 
• Various product management roles from new 
ideas to definition and release for B2B and B2C 
MV Accelerator 
48 85% 
Startup Grads % Funded 
$1.2M 100% 
Avg. Funding 
124 2 
Number of mentors 
and experts
Agenda 
•Who is the product Manager ? 
•MVP 
•Lean product management
Who is the Product Manager ? 
Evan Spiegel Founder and CEO 
Bobby Murphy Co-founder 
Shahar Waiser - Founder & CEO 
Roi More - Founder 
Aaron Levie – CEO 
Dylan Smith – CFO 
Sam Ghods - Services Architect 
Jeff Queisser - Chief Systems 
Architect 
Martin Lorentzon – Co Founder 
Daniel Ek - CEO & Co-Founder
CEO and CTO roles 
What a CEO Does 
•Sets the overall vision 
and strategy of the 
company and 
communicates it to all 
stakeholders 
•Recruits, hires, and 
retains the very best 
talent 
•Makes sure there 
is always enough 
cash in the bank 
What A CTO Does 
•Sets the overall vision 
and strategy of the 
product and 
development 
•Brings a vision to 
reality 
•Bridge between 
SalesMarketing & 
Technology 
•Product Development 
•Managing people
So who is the product manager ? 
Founders will inevitably have 
to learn product 
management but they 
usually don't know that.
Product Manager @ startups 
•Biggest PM risk  Making something NO 
one wants 
•Not launching is Painful, Not Learning is 
Fatal 
•Put something in the users hands and get 
feedback ASAP 
•Know your customers, speak with them, 
understand their problem and need 
•Does “less” is okay – flaky, ugly, confusing 
is not
MVP – Minimal Viable Product 
• MVP = learning vehicle. It allows you to test an idea by exposing an 
early version of your product to the target users and customers, to 
collect the relevant data, and to learn form it. It’s the smallest 
possible feature set that addresses the user needs, creates the 
desired user experience, and can hence be marketed and sold 
successfully.
DropBox MVP example
Customers MVP feedback
Lean Product Management 
Source: pichler consulting
Problem Validation - PM is Part Art Part Science 
• Who is the customer ? 
• Know your customer and walk in his/her shoes 
• Customer Development 
• What do we need to do ? 
• Competitive landscape, market trends, technology roadmap, areas 
of innovation 
• Why should we do this ? 
• Key customer value prop; key business value prop 
• When should we do this ? 
• Understand the short and long term 
timeline 
• Where is our market? 
• US, Europe, Israel etc. . . . 
Problem Validation is done by direct customer observation, problem 
interviews, and competitor analysis and tracked in the business canvas.
The Business Model Canvas
KnowMail business Model Canvas
Solution Validation 
•Once the PM and team have shown 
that there is a problem that’s 
worthwhile addressing, the focus 
changes to validating the solution and 
developing the actual product 
•Desired User Experience 
•Product Functionality 
•How the product should be built
The Product Canvas
Product Management questions 
• Key questions for Problem Validation 
•What problem does the product solve ? 
•Who are the customers and users ? 
•What business benefits do you bring? 
• Key questions for Product Validation 
•What is the right user experience ? 
•What functionality should the product provide ? 
•How should the product be built ? 
•What should the MVP include ?
Key Takeaways 
• Every product needs a product manager 
• Problem Validation 
 “Should this product be built?" 
• Product Validation 
User Experience 
MVP
Thanks ! 
Neta Haiby – netahw@Microsoft.com

ProductX2014 Neta haiby.microsoft

  • 1.
    Product Management @Startups Neta Haiby CTO, Microsoft Ventures Accelerators
  • 2.
    About Me •Microsoft Ventures Accelerator • 10+ years in Product Management both in startups and cooperates • BSc and MBA from the Technion, with honors • 3 Patents • Various product management roles from new ideas to definition and release for B2B and B2C MV Accelerator 48 85% Startup Grads % Funded $1.2M 100% Avg. Funding 124 2 Number of mentors and experts
  • 3.
    Agenda •Who isthe product Manager ? •MVP •Lean product management
  • 4.
    Who is theProduct Manager ? Evan Spiegel Founder and CEO Bobby Murphy Co-founder Shahar Waiser - Founder & CEO Roi More - Founder Aaron Levie – CEO Dylan Smith – CFO Sam Ghods - Services Architect Jeff Queisser - Chief Systems Architect Martin Lorentzon – Co Founder Daniel Ek - CEO & Co-Founder
  • 5.
    CEO and CTOroles What a CEO Does •Sets the overall vision and strategy of the company and communicates it to all stakeholders •Recruits, hires, and retains the very best talent •Makes sure there is always enough cash in the bank What A CTO Does •Sets the overall vision and strategy of the product and development •Brings a vision to reality •Bridge between SalesMarketing & Technology •Product Development •Managing people
  • 6.
    So who isthe product manager ? Founders will inevitably have to learn product management but they usually don't know that.
  • 7.
    Product Manager @startups •Biggest PM risk  Making something NO one wants •Not launching is Painful, Not Learning is Fatal •Put something in the users hands and get feedback ASAP •Know your customers, speak with them, understand their problem and need •Does “less” is okay – flaky, ugly, confusing is not
  • 8.
    MVP – MinimalViable Product • MVP = learning vehicle. It allows you to test an idea by exposing an early version of your product to the target users and customers, to collect the relevant data, and to learn form it. It’s the smallest possible feature set that addresses the user needs, creates the desired user experience, and can hence be marketed and sold successfully.
  • 9.
  • 10.
  • 11.
    Lean Product Management Source: pichler consulting
  • 12.
    Problem Validation -PM is Part Art Part Science • Who is the customer ? • Know your customer and walk in his/her shoes • Customer Development • What do we need to do ? • Competitive landscape, market trends, technology roadmap, areas of innovation • Why should we do this ? • Key customer value prop; key business value prop • When should we do this ? • Understand the short and long term timeline • Where is our market? • US, Europe, Israel etc. . . . Problem Validation is done by direct customer observation, problem interviews, and competitor analysis and tracked in the business canvas.
  • 13.
  • 14.
  • 15.
    Solution Validation •Oncethe PM and team have shown that there is a problem that’s worthwhile addressing, the focus changes to validating the solution and developing the actual product •Desired User Experience •Product Functionality •How the product should be built
  • 16.
  • 17.
    Product Management questions • Key questions for Problem Validation •What problem does the product solve ? •Who are the customers and users ? •What business benefits do you bring? • Key questions for Product Validation •What is the right user experience ? •What functionality should the product provide ? •How should the product be built ? •What should the MVP include ?
  • 18.
    Key Takeaways •Every product needs a product manager • Problem Validation  “Should this product be built?" • Product Validation User Experience MVP
  • 19.
    Thanks ! NetaHaiby – netahw@Microsoft.com

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