To help the channel embrace the cloud, Ingram Micro Cloud offers Cloud University as a benefit to its resellers. Ingram Micro Cloud University is filled with educational offerings and practical business knowledge designed to support resellers as they transition to the cloud. From Sales to Service Delivery, Marketing to Operations, Ingram Micro Cloud University will help lift your business to the cloud, with confidence and ease. Hosted by Microsoft, IDC and Ingram Micro.
This document provides an overview of the cloud market and advice from top cloud partners on how to build a successful cloud business. It finds that cloud-focused partners significantly outperform their peers in areas like revenue growth and customer acquisition. Successful partners emphasize investing now to prepare for long-term cloud growth, developing a differentiated value proposition, rethinking sales strategies, and using metrics like recurring revenue to manage their cloud business. Interviews with 20 leading Microsoft partners provide examples of strategies around business planning, sales, marketing, services, and intellectual property.
Finding Patterns : The Next Phase of Social Collaboration (presentation at ID...Niclas Otte
The document discusses digital transformation and the need for organizations to find repeatable patterns in their work. It argues that while companies have digitized processes, true transformation requires institutionalizing patterns to connect people, content, data and applications. The document introduces SAP's Work Patterns approach for social collaboration, which aims to help organizations transform how work gets done by facilitating teams, sharing knowledge and integrating social capabilities into key business processes and applications.
Making the business case for your intranetSam Marshall
How to make a winning business case for your intranet.
Slides from a workshop given for Ark Group. If you'd like a similar in-house session or help on this topic please contact sam@clearboxconsulting.co.uk
* What a business case looks like
* Understanding who you're trying to influence
* The benefits of an intranet
* Assessing options, priorities and costs
* Identifying risks
* ROI and why it can be a red herring
* Representing intangible benefits
* The case for re-launches or intranet consolidation
The Total Economic Impact of Adobe Document CloudAdobe
Digitally transform every department in your organization while delivering standout customer experiences with Adobe Document Cloud. Through interviews with Adobe enterprise customers, Forrester concluded that Adobe Document Cloud (including Adobe Acrobat DC and Adobe Sign) has the following three-year impact, helping organizations save time, costs, and improve employee efficiency.
#IBMInsight Session presentation "Transforming your Enterprise to Get Value from BigData and Analytics: How to Get Started".
Transforming Your Enterprise to Get Value from Big Data
and Analytics: How to Get Started
The Journey, The Value Analytics Drives, Analytics Leadership and Governance, Analytics Case Studies, Best Practices for Getting Started
More at ibm.biz/BdEPRs
Digital transformation new zealand presentation 13 march 2018 finalClaudia Howlett
The Microsoft Asia Digital Transformation Study 2018 examines the economic impact of digital transformation in Asia Pacific. The study found that by 2021, digital transformation is expected to contribute 55% to GDP growth in Asia Pacific and 60% in New Zealand. Digital transformation was also found to benefit society by creating higher-value jobs, improving education, and increasing opportunities for training. While organizations saw benefits like increased profits and revenue, challenges included siloed cultures and lack of skills. The study recommends that organizations implement strategies to build a digital culture, leverage data and ecosystems, embrace emerging technologies like AI, and focus on quick, measurable projects to become digital transformation leaders.
Chief Purchasing Officers Challenges and GoalsBill Kohnen
What are the present challenges facing Chief Purchasing Officers,how will they transform their organizations, and what can suppliers and solutions providers do to help them.
Depending on the organization titles maybe interchangeable or a Director may have more actual authority than a CPO in one organization vs. another
This document provides an overview of the cloud market and advice from top cloud partners on how to build a successful cloud business. It finds that cloud-focused partners significantly outperform their peers in areas like revenue growth and customer acquisition. Successful partners emphasize investing now to prepare for long-term cloud growth, developing a differentiated value proposition, rethinking sales strategies, and using metrics like recurring revenue to manage their cloud business. Interviews with 20 leading Microsoft partners provide examples of strategies around business planning, sales, marketing, services, and intellectual property.
Finding Patterns : The Next Phase of Social Collaboration (presentation at ID...Niclas Otte
The document discusses digital transformation and the need for organizations to find repeatable patterns in their work. It argues that while companies have digitized processes, true transformation requires institutionalizing patterns to connect people, content, data and applications. The document introduces SAP's Work Patterns approach for social collaboration, which aims to help organizations transform how work gets done by facilitating teams, sharing knowledge and integrating social capabilities into key business processes and applications.
Making the business case for your intranetSam Marshall
How to make a winning business case for your intranet.
Slides from a workshop given for Ark Group. If you'd like a similar in-house session or help on this topic please contact sam@clearboxconsulting.co.uk
* What a business case looks like
* Understanding who you're trying to influence
* The benefits of an intranet
* Assessing options, priorities and costs
* Identifying risks
* ROI and why it can be a red herring
* Representing intangible benefits
* The case for re-launches or intranet consolidation
The Total Economic Impact of Adobe Document CloudAdobe
Digitally transform every department in your organization while delivering standout customer experiences with Adobe Document Cloud. Through interviews with Adobe enterprise customers, Forrester concluded that Adobe Document Cloud (including Adobe Acrobat DC and Adobe Sign) has the following three-year impact, helping organizations save time, costs, and improve employee efficiency.
#IBMInsight Session presentation "Transforming your Enterprise to Get Value from BigData and Analytics: How to Get Started".
Transforming Your Enterprise to Get Value from Big Data
and Analytics: How to Get Started
The Journey, The Value Analytics Drives, Analytics Leadership and Governance, Analytics Case Studies, Best Practices for Getting Started
More at ibm.biz/BdEPRs
Digital transformation new zealand presentation 13 march 2018 finalClaudia Howlett
The Microsoft Asia Digital Transformation Study 2018 examines the economic impact of digital transformation in Asia Pacific. The study found that by 2021, digital transformation is expected to contribute 55% to GDP growth in Asia Pacific and 60% in New Zealand. Digital transformation was also found to benefit society by creating higher-value jobs, improving education, and increasing opportunities for training. While organizations saw benefits like increased profits and revenue, challenges included siloed cultures and lack of skills. The study recommends that organizations implement strategies to build a digital culture, leverage data and ecosystems, embrace emerging technologies like AI, and focus on quick, measurable projects to become digital transformation leaders.
Chief Purchasing Officers Challenges and GoalsBill Kohnen
What are the present challenges facing Chief Purchasing Officers,how will they transform their organizations, and what can suppliers and solutions providers do to help them.
Depending on the organization titles maybe interchangeable or a Director may have more actual authority than a CPO in one organization vs. another
A new paper from Cegos created with our Partners in Australia TP3 to update our thinking around blended learning and offer some best practices from our joint experiences.
World of Watson 2016: Journey to Cognitive Excellence - Harness the Force of ...Julie Severance
Becoming a cognitive business is a journey, not a destination. A cognitive analytics culture is not something you can just buy or install. Although the right technology is crucial, its true value arises when the organizational mindset changes. Many organizations have learned to embrace analytics, but embracing cognitive is another step entirely, and it’s one that may be even more challenging. However, the possibilities are endless and the potential rewards make it worthwhile.
The Path Forward: Getting started with Analytics QuotientJulie Severance
The document discusses strategies for achieving success with business analytics. It introduces the concept of an Analytics Quotient (AQ) which measures an organization's analytics maturity. It describes the four stages of AQ maturity - Novice, Builder, Leader, and Master. Higher AQ organizations are found to outperform others. The document recommends measuring an organization's current AQ, addressing key strategy perspectives like people, process, and technology, and implementing an Analytics Center of Excellence to organize strategies and raise the AQ to the next stage of maturity.
Intro to ACE: Key strategies for Business Analytics SuccessJulie Severance
This document provides an introduction to developing a successful business analytics strategy through establishing an Analytics Center of Excellence (ACE). It discusses the opportunities and challenges organizations face in analytics and outlines the 5 keys to success: analytics strategy aligned with business priorities, proven value driving analytics-based decision making, skilled people adopting analytics, shared processes balancing agility and compliance, and common technology. The path forward involves measuring an organization's Analytics Quotient, developing an ACE strategy with vision and principles, and implementing processes to prove, scale, align and sustain analytics initiatives. Establishing an ACE can help organizations mature their analytics culture and capabilities.
Demonstrating Big Value in Big Data with New Analytics ApproachesJulie Severance
This document discusses IBM's journey to establishing an Analytics Center of Excellence (ACE) to overcome challenges with big data analytics. It describes how IBM previously had siloed analytics groups across its 400,000 employees and 200 locations. To address this, IBM developed a strategic plan through organizational readiness. This included standing up a virtual ACE team to develop standards, provide services, and align analytics with business strategy across the enterprise. The ACE also focused on quickly enabling a cloud prototype and user community to start realizing value from big data.
Digital Transformation Strategy PowerPoint Presentation Slides SlideTeam
Presenting this set of slides with name - Digital Transformation Strategy Powerpoint Presentation Slides. Our topic-specific Digital Transformation Strategy Powerpoint Presentation Slides presentation deck contains twenty-three slides to formulate the topic with a sound understanding. A range of editable and ready to use slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates makes it all the more worth. PPT slides are accessible in both widescreen and standard format. PowerPoint templates are compatible with Google Slides. Quick and risk-free downloading process. It can be easily converted into JPG or PDF format
A marketers guide to data analytics marketing finder webinar 17 july 2013marketingfinder.co.uk
The document discusses using data analytics to gain insights for marketing. It describes how predictive analytics can provide a competitive advantage by analyzing customer, product, transaction, and other data to predict customer behavior and optimize marketing strategies. The presentation outlines building a complete view of the customer to personalize interactions through segmentation, predictive modeling, and integrating insights into marketing decisions and interactions with customers.
TOOLKIT: Templates for Powerpoint, Excel Tools & Spreadsheet TemplatesAurelien Domont, MBA
Go to www.slidebooks.com to Download and Reuse Now a Toolkit including 100+ Templates for Powerpoint, Excel Tools & Spreadsheet Templates| Created By ex-McKinsey & Deloitte Consultants.
How to make data-driven interactive PowerPoint presentations for operationsGramener
Interactive data-driven presentations are a new way of presenting data. They allow the presenter and the audience to engage actively and drill into the data within PowerPoint.
Author: S. Anand - CEO, Gramener
Check out the full webinar on the topic: https://info.gramener.com/interactive-powerpoint-for-operations
The document discusses how leaders can leverage the cloud to drive a culture of innovation in their organizations. It recommends that leaders embrace and influence their company's business objectives like agility and flexibility. Leaders should also clearly articulate how technology impacts their company's mission. The document advises letting go of the past and reframing cloud strategy discussions from technology debates to business leadership opportunities. Driving change through open conversations with stakeholders is key to transforming organizational culture.
This document brings together a set
of latest data points and publicly
available information relevant for
Digital Customer Experience
Industry. We are very excited to share
this content and believe that readers
will benefit from this periodic
publication immensely.
Customer Success. The biggest consulting industry you’ve never heard of.Leon Benjamin
A summary describing the value and status of customer success services to cloud based software vendors and why Customer Success used to be optional but now it's pretty much the whole game.
How to collaborate digitally with your partners?Anila Macula
1. How working from home can be an opportunity to get to know your business partners better
2. Channel Sales evolution and best practices
3. Which tools you can use for digital partner collaboration
Management Consulting Toolkit with Great Powerpoint PresentationsAurelien Domont, MBA
Go to www.slidebooks.com to Download and Reuse Now a Management Consulting Toolkit with Great Powerpoint Presentations | Created By ex-McKinsey & Deloitte Consultants.
The document discusses delaying gratification and how it relates to life outcomes and success. It then compares the sales and revenue models of on-premises software versus cloud-based software. For on-premises software, there is a larger initial investment but potential for more long-term revenue. Cloud-based software provides slower but smoother revenue growth. Effective sales processes focus on demonstrating real product value to customers rather than just initial perceptions. The conclusion encourages building future sustainable revenue streams rather than focusing only on short-term gains.
The document discusses the market opportunity for cloud services and solutions. It finds that the cloud market is growing 5 times faster than the overall IT industry, and cloud spending is expected to reach $98 billion by 2016. While public cloud growth is high, many customers will continue to rely on on-premise IT as well, so a hybrid cloud approach is important. Top-performing partners have embraced cloud trends early and incorporated cloud into their business models. The document advises partners to aim for 50% or more of their revenue to come from cloud-related offerings to take advantage of the cloud opportunity.
OpenText Presents: Mastering the Digital Economy through Big Data and Custome...OpenText
IDC’s Helena Schwenk joins OpenText to discuss how big data can help overcome the barriers faced by Executives aiming to redefine their businesses to compete in the Digital Economy. The era of self-service analysis has exposed data to more people within a business, but this in itself creates challenges for IT, who retain responsibility for the health and hygiene of data, as well as security. View the webinar here: http://ow.ly/bImR307Ptue
Digital Transformation Strategy & Framework | By ex-McKinseyAurelien Domont, MBA
Go to www.slidebooks.com to Download and Reuse Now a Digital Transformation Strategy & Framework in Powerpoint | Created By ex-McKinsey & Deloitte Strategy Consultants.
Flexing Sugar Platform: Session 4: Social Selling/ the ROI for Your TeamSugarCRM
Every company has top sales people. What if your entire team could work like that? What would that look like and what impact would it have on your business? In this session, IBM will explain and show how adding social collaboration and analytics capabilities to your sales process can improve sales productivity. Then, they will walk through a method to calculate your ROI for social selling. Come learn how you can create a team of top performers with social selling and what results it can drive for your business.
This document provides an overview of Odoo's vision, strategy, and challenges for 2019. Some key points:
- Odoo has 4.8 million happy users, 20,000 community modules, and is the #1 business app store. It has 700 employees.
- Odoo uses a dual business model with both a community (open source) and enterprise version, and revenue from the enterprise helps invest in the community.
- Odoo has experienced hypergrowth, growing from 1 employee in 2004 to over 850 employees by the end of 2019.
- Some of Odoo's challenges are continuing to innovate at a fast pace, growing its partner network to meet demand while maintaining quality, and helping customers smoothly upgrade as
Chris Par is an enterprise architect with over 12 years of experience helping businesses digitally transform. He is currently the CEO of Borderless Geek and President of IASA Malaysia. The document discusses various techniques for quantifying the business value of initiatives, including total cost of ownership, ROI, customer satisfaction index, user adoption analysis, and others. Case studies on how these techniques have been applied at companies like Cat & the Fiddle and Airbnb are also presented. The document provides business leaders with the right language and frameworks to evaluate technology investments based on financial and strategic value.
A new paper from Cegos created with our Partners in Australia TP3 to update our thinking around blended learning and offer some best practices from our joint experiences.
World of Watson 2016: Journey to Cognitive Excellence - Harness the Force of ...Julie Severance
Becoming a cognitive business is a journey, not a destination. A cognitive analytics culture is not something you can just buy or install. Although the right technology is crucial, its true value arises when the organizational mindset changes. Many organizations have learned to embrace analytics, but embracing cognitive is another step entirely, and it’s one that may be even more challenging. However, the possibilities are endless and the potential rewards make it worthwhile.
The Path Forward: Getting started with Analytics QuotientJulie Severance
The document discusses strategies for achieving success with business analytics. It introduces the concept of an Analytics Quotient (AQ) which measures an organization's analytics maturity. It describes the four stages of AQ maturity - Novice, Builder, Leader, and Master. Higher AQ organizations are found to outperform others. The document recommends measuring an organization's current AQ, addressing key strategy perspectives like people, process, and technology, and implementing an Analytics Center of Excellence to organize strategies and raise the AQ to the next stage of maturity.
Intro to ACE: Key strategies for Business Analytics SuccessJulie Severance
This document provides an introduction to developing a successful business analytics strategy through establishing an Analytics Center of Excellence (ACE). It discusses the opportunities and challenges organizations face in analytics and outlines the 5 keys to success: analytics strategy aligned with business priorities, proven value driving analytics-based decision making, skilled people adopting analytics, shared processes balancing agility and compliance, and common technology. The path forward involves measuring an organization's Analytics Quotient, developing an ACE strategy with vision and principles, and implementing processes to prove, scale, align and sustain analytics initiatives. Establishing an ACE can help organizations mature their analytics culture and capabilities.
Demonstrating Big Value in Big Data with New Analytics ApproachesJulie Severance
This document discusses IBM's journey to establishing an Analytics Center of Excellence (ACE) to overcome challenges with big data analytics. It describes how IBM previously had siloed analytics groups across its 400,000 employees and 200 locations. To address this, IBM developed a strategic plan through organizational readiness. This included standing up a virtual ACE team to develop standards, provide services, and align analytics with business strategy across the enterprise. The ACE also focused on quickly enabling a cloud prototype and user community to start realizing value from big data.
Digital Transformation Strategy PowerPoint Presentation Slides SlideTeam
Presenting this set of slides with name - Digital Transformation Strategy Powerpoint Presentation Slides. Our topic-specific Digital Transformation Strategy Powerpoint Presentation Slides presentation deck contains twenty-three slides to formulate the topic with a sound understanding. A range of editable and ready to use slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates makes it all the more worth. PPT slides are accessible in both widescreen and standard format. PowerPoint templates are compatible with Google Slides. Quick and risk-free downloading process. It can be easily converted into JPG or PDF format
A marketers guide to data analytics marketing finder webinar 17 july 2013marketingfinder.co.uk
The document discusses using data analytics to gain insights for marketing. It describes how predictive analytics can provide a competitive advantage by analyzing customer, product, transaction, and other data to predict customer behavior and optimize marketing strategies. The presentation outlines building a complete view of the customer to personalize interactions through segmentation, predictive modeling, and integrating insights into marketing decisions and interactions with customers.
TOOLKIT: Templates for Powerpoint, Excel Tools & Spreadsheet TemplatesAurelien Domont, MBA
Go to www.slidebooks.com to Download and Reuse Now a Toolkit including 100+ Templates for Powerpoint, Excel Tools & Spreadsheet Templates| Created By ex-McKinsey & Deloitte Consultants.
How to make data-driven interactive PowerPoint presentations for operationsGramener
Interactive data-driven presentations are a new way of presenting data. They allow the presenter and the audience to engage actively and drill into the data within PowerPoint.
Author: S. Anand - CEO, Gramener
Check out the full webinar on the topic: https://info.gramener.com/interactive-powerpoint-for-operations
The document discusses how leaders can leverage the cloud to drive a culture of innovation in their organizations. It recommends that leaders embrace and influence their company's business objectives like agility and flexibility. Leaders should also clearly articulate how technology impacts their company's mission. The document advises letting go of the past and reframing cloud strategy discussions from technology debates to business leadership opportunities. Driving change through open conversations with stakeholders is key to transforming organizational culture.
This document brings together a set
of latest data points and publicly
available information relevant for
Digital Customer Experience
Industry. We are very excited to share
this content and believe that readers
will benefit from this periodic
publication immensely.
Customer Success. The biggest consulting industry you’ve never heard of.Leon Benjamin
A summary describing the value and status of customer success services to cloud based software vendors and why Customer Success used to be optional but now it's pretty much the whole game.
How to collaborate digitally with your partners?Anila Macula
1. How working from home can be an opportunity to get to know your business partners better
2. Channel Sales evolution and best practices
3. Which tools you can use for digital partner collaboration
Management Consulting Toolkit with Great Powerpoint PresentationsAurelien Domont, MBA
Go to www.slidebooks.com to Download and Reuse Now a Management Consulting Toolkit with Great Powerpoint Presentations | Created By ex-McKinsey & Deloitte Consultants.
The document discusses delaying gratification and how it relates to life outcomes and success. It then compares the sales and revenue models of on-premises software versus cloud-based software. For on-premises software, there is a larger initial investment but potential for more long-term revenue. Cloud-based software provides slower but smoother revenue growth. Effective sales processes focus on demonstrating real product value to customers rather than just initial perceptions. The conclusion encourages building future sustainable revenue streams rather than focusing only on short-term gains.
The document discusses the market opportunity for cloud services and solutions. It finds that the cloud market is growing 5 times faster than the overall IT industry, and cloud spending is expected to reach $98 billion by 2016. While public cloud growth is high, many customers will continue to rely on on-premise IT as well, so a hybrid cloud approach is important. Top-performing partners have embraced cloud trends early and incorporated cloud into their business models. The document advises partners to aim for 50% or more of their revenue to come from cloud-related offerings to take advantage of the cloud opportunity.
OpenText Presents: Mastering the Digital Economy through Big Data and Custome...OpenText
IDC’s Helena Schwenk joins OpenText to discuss how big data can help overcome the barriers faced by Executives aiming to redefine their businesses to compete in the Digital Economy. The era of self-service analysis has exposed data to more people within a business, but this in itself creates challenges for IT, who retain responsibility for the health and hygiene of data, as well as security. View the webinar here: http://ow.ly/bImR307Ptue
Digital Transformation Strategy & Framework | By ex-McKinseyAurelien Domont, MBA
Go to www.slidebooks.com to Download and Reuse Now a Digital Transformation Strategy & Framework in Powerpoint | Created By ex-McKinsey & Deloitte Strategy Consultants.
Flexing Sugar Platform: Session 4: Social Selling/ the ROI for Your TeamSugarCRM
Every company has top sales people. What if your entire team could work like that? What would that look like and what impact would it have on your business? In this session, IBM will explain and show how adding social collaboration and analytics capabilities to your sales process can improve sales productivity. Then, they will walk through a method to calculate your ROI for social selling. Come learn how you can create a team of top performers with social selling and what results it can drive for your business.
This document provides an overview of Odoo's vision, strategy, and challenges for 2019. Some key points:
- Odoo has 4.8 million happy users, 20,000 community modules, and is the #1 business app store. It has 700 employees.
- Odoo uses a dual business model with both a community (open source) and enterprise version, and revenue from the enterprise helps invest in the community.
- Odoo has experienced hypergrowth, growing from 1 employee in 2004 to over 850 employees by the end of 2019.
- Some of Odoo's challenges are continuing to innovate at a fast pace, growing its partner network to meet demand while maintaining quality, and helping customers smoothly upgrade as
Chris Par is an enterprise architect with over 12 years of experience helping businesses digitally transform. He is currently the CEO of Borderless Geek and President of IASA Malaysia. The document discusses various techniques for quantifying the business value of initiatives, including total cost of ownership, ROI, customer satisfaction index, user adoption analysis, and others. Case studies on how these techniques have been applied at companies like Cat & the Fiddle and Airbnb are also presented. The document provides business leaders with the right language and frameworks to evaluate technology investments based on financial and strategic value.
The document discusses metrics that matter for product management in the boardroom. It covers why metrics matter for alignment, accountability, and decision making. It then discusses different types of metrics to implement like product performance, demand generation, adoption, and quality. It emphasizes that the right metrics must be selected based on the business model and product lifecycle stage. The right metrics can identify portfolio strengths and drive organizational behavior change when shared appropriately.
Slides from IDC analyst Darren Bibby and Microsoft partner Alex Brown, CEO of 10th Magnitude, on how partners can build successful cloud practices with Microsoft Azure.
After the markets pounded SaaS early this year, CEOs started gearing up for a downturn. Your company may already be tightening its belt. But that might not be enough. Gainsight CEO Nick Mehta, InsightSquared CEO Fred Shilmover, and Bessemer Venture Capital partner Byron Deeter are teaming up for an all-star webinar to outfit you with a plan for the downturn. They'll discuss:
The timeline for the SaaS "reset"
Optimizing customer acquisition
Investing in lean revenue
And much, much more
The Importance of User Skills Related to Enterprise System Implementation, R...ANCILE Solutions, Inc.
Focus on what really matters when implementing software - the people. IDC research highlights the dependence on user adoption, skills, proficiency, and self-enablement. Presented at ASUG Annual Conference 2015.
This document provides an overview of a webinar on how to sell an intranet redesign. It discusses the business case for an intranet redesign including cost benefits and opportunities. It also discusses how an intranet redesign can help an organization become an employer of choice by improving employee engagement, productivity, and talent retention. Metrics for quantifying the value of an intranet such as increased leads, cost savings, and employee satisfaction are presented. Six key reasons for an intranet redesign are provided, including that executives and new employees expect modern intranet capabilities. The document concludes by advertising an upcoming webinar on social intranets.
- The document summarizes the results of a survey of 351 retailers about their omni-channel strategies and operations. It finds that while online sales are growing, many retailers still struggle with omni-channel fulfillment and profitability.
- Specifically, over half of retailers have not fully implemented a digital transformation strategy, and many still operate channels as silos. Additionally, rising online costs and supply chain issues like inventory management problems threaten profit margins.
- However, retailers recognize the importance of digital capabilities and plan increased investment in areas like mobile and customer data usage over the next year in order to better integrate their online and store operations.
The document discusses LinkedIn's strategic objectives, SWOT analysis, and potential strategies. It analyzes LinkedIn's strengths like its brand reputation and revenue streams, as well as weaknesses like low user engagement. Opportunities include global expansion, and threats include increased competition. Potential strategies proposed are cost leadership through outsourcing, market penetration in new regions, and product development like a career networking platform for students.
This document brings together a set
of latest data points and publicly
available information relevant for
Digital Customer Experience
Industry. We are very excited to share
this content and believe that readers
will benefit from this periodic publication immensely.
Drilling Down Into Big Data to Manage Variable Incentive RisksProformative, Inc.
As a CFO, you are accustomed to checking ratios in regards to expenses, COGS, net income and more. Comparing ratios from publicly available information is a key part of the monthly, quarterly and annual review of firm performance. Some information, however, is not as easily visible when peer comparisons are being made. Take the over $800 billion spent annually on sales compensation. Visibility to variable compensation ROI is hard for companies to measure, let alone drawing comparisons against the marketplace. For example:
- Do you know what percentile you are paying your sales reps compared others in your industry?
- How does your quota setting practices match up to your industry peers?
- What is the optimal compensation plan for your industry?
This session will share new insights into how companies are leveraging empirical big data from Xactly to check their plans, spending levels, and performance to analyze benchmark internal performance against the peers.
Speaker: Marisa Massie, Controller, Bazaarvoice
Presentation delivered at ProformaTECH 2014 - http://www.proformatech.com
Track: Change Anticipation & Readiness | Session: 3
Analytics for Customer Acquisition - Presentation at Nasscom Product Conclave...Arun Agrawal
Don't jump into Google Analytics without defining your KPIs first. Set your targets and analyse with this guide.
Includes strategies and tactics to solve the low traffic and low web site conversion problems. Apply these ideas to improve your sales and leads by a huge margin at a low cost.
This document provides information about Microsoft cloud offerings and incentives available through Ingram Micro, including:
- Contact information for Ingram Micro representatives supporting various regions.
- Details on current Microsoft incentives when purchasing Windows Server and SQL Server through Open Licensing.
- An overview of the Azure Taste Test incentive program to earn rebates for selling Azure with Windows Server.
- Details on Ingram Micro's Azure Proof of Concept program to help partners test Azure deployments.
- Announcements for upcoming webinars on Office 365 and Azure demonstrations.
- A comparison of Open Licensing and Cloud Solution Provider program models for selling Office 365.
- A reminder to register as a Cloud Elev
Ingram Micro offers channel partners access to a global cloud marketplace, expertise, and enablement programs to help organizations configure, provision, and manage cloud technologies. As a master cloud service provider, Ingram Micro simplifies success in the cloud through its people, processes, platform, and comprehensive portfolio of vetted cloud offerings that cover major categories like infrastructure, applications, and security. Ingram Micro provides services and programs to help partners accelerate their cloud sales and profitability.
The document discusses building a cloud practice using infrastructure as a service (IaaS). It provides an overview of components of IaaS including compute, storage, networking and costs. It discusses strategies for reselling versus bringing your own license and professional services around cloud. The document also discusses choosing the right IaaS partner and highlights benefits of partnering with SoftLayer including their global footprint, server options, and differentiators compared to other providers. Finally, it discusses perspectives on building a successful cloud practice and business from an organizational and financial standpoint.
Comp tia cloud foundations managing your customer's cloudsIngram Micro Cloud
This document discusses managing cloud operations for customers. It covers understanding the role as the customer's quality assurance manager overseeing services delivered by other companies. Key operational areas that must be managed include planning, provisioning, deployment, migration, integration, training, support, capacity planning, monitoring, billing and measuring success. Metrics like sales pipeline, recurring revenue, customer acquisition/retention rates and profits are identified as important to track performance. Ensuring customer satisfaction is emphasized as the most important metric.
The document discusses McAfee Email Protection for Microsoft Office 365. It highlights that Office 365 adoption is growing rapidly, but email threats still exist in the cloud. McAfee's solution layers additional security on top of Office 365 to protect against phishing and malware. Key features include targeted attack protection, faster protection through McAfee's threat intelligence, and email continuity to ensure uptime. The document also addresses common customer objections and provides resources for sales enablement.
Century link ingram micro cloud workshop presentation finalIngram Micro Cloud
CenturyLink is a top 3 communications provider with $18B in revenue and 48,000 employees. The cloud market is growing rapidly, with public cloud services spending expected to double from $56.6B in 2014 to $127.5B in 2018. Many businesses are adopting hybrid cloud strategies using both public and private clouds. CenturyLink Cloud provides a hybrid IT platform for hosting, management, and managed services to help partners guide customers and enable key applications like backup/recovery, big data analytics, and website hosting. Partners can leverage CenturyLink's tools and blueprints to quickly deploy solutions and grow their business in areas like application development/testing and migrating VMs to the cloud.
SoftLayer & Ingram Micro: A Winning Combination for PartnersIngram Micro Cloud
The document discusses the benefits of the partnership between SoftLayer and Ingram Micro for partners. SoftLayer provides infrastructure as a service (IaaS) through its global data centers and network. Partners can deploy any software or hypervisor, have predictable costs through inclusive pricing and bandwidth allocation, and access the best price for performance through SoftLayer's dedicated compute offerings. The document outlines how partners can make money, build skills, and drive demand through SoftLayer and Ingram Micro's programs.
This document discusses cloud computing trends in Holland including economic growth, differentiation in Infrastructure as a Service (IaaS) 2.0, and the importance of private cloud solutions and customer platforms. It focuses on people and knowledge in the cloud transition process to ensure customer satisfaction.
This presentation highlights why customers should care about the looming deadline for Windows Server 2003 End of Support and how you can help your customer migrate their infrastructure to cloud or to a hybrid environment. It also discusses the design considerations for various upgrade scenarios from pure cloud to hybrid to on-premise. Finally, it reviews migration tools and technologies to migrate a 32-bit application to Windows Server 2012 or Azure environment.
It also shows Azure’s unique value proposition to your customers and some of the new announcement such as ASR, EMS and RemoteApp. It will describe product features that is relevant to SMB customer segment along with sizing information based on Azure calculator. Finally it will also touch upon when to think about using Azure or to your own hosted environment.
CSEU - Smarter Storage Solutions for the Cloud and Enterprise Data CentersIngram Micro Cloud
This document discusses smarter storage solutions from HGST for cloud and enterprise data centers. It highlights HGST's portfolio of hard drives and solid state drives that are purpose-built for high data growth, including their Ultrastar HDDs, FlashMAX PCIe SSDs, and active archive platform. The document also provides examples of how HGST's solutions help customers consolidate servers and storage infrastructure to reduce costs while improving performance.
The document discusses how using social media can help grow a business channel. It explains that over 70% of buyer journeys are done before engagement, so businesses need to provide content at various points to reach customers. Popular social media platforms like Facebook, Twitter, and LinkedIn present opportunities for targeted advertising, lead generation, and brand awareness. The document provides tips on setting objectives, targeting audiences, budgeting, and creating ads for each platform to enable social media marketing.
IDC Keynote: The Seven Transformations IT Solution Providers Must ConfrontIngram Micro Cloud
The Third Platform of Computing (Cloud, Analytics, Mobile, Social) is making life both interesting and uncomfortable for IT solution providers. Cloud especially is forcing VARs, SIs, MSPs, and ISVs to re-think the way they do business. Join IDC to hear the seven key transformations that tech companies must go through to succeed in the Third Platform
This document discusses the opportunity for partners around the upcoming end of support for Windows Server 2003 on July 14, 2015. It notes that millions of Windows Server 2003 instances remain in use, creating risk for customers and a partner opportunity to assess environments, plan migrations, and modernize datacenters. The document provides optimistic timelines for server and application migrations. It encourages partners to engage customers, ask about Windows Server 2003 assessments, upgrade them to Windows Server 2012 R2 or Azure, and cross-sell hybrid cloud solutions. It also outlines the Windows Server 2012 R2 licensing models and how partners can purchase it. Finally, it summarizes key talking points around Windows Server 2003 end of support and opportunities for cross-selling Azure, Office 365,
This document outlines the agenda for Cloud University, a conference sponsored by Microsoft and Ingram Micro. The agenda includes sessions on IDC findings, transforming business with Microsoft cloud, a cloud panel discussion, migrating to the cloud with SkyKick, partnering with Ingram Micro cloud, and a marketplace demo. There will also be keynote speakers Capt. Chesley "Sully" Sullenberger and Robert Stephens. The conference aims to provide partners with business development strategies for choosing the right cloud model, solutions, pricing, and leveraging Office 365 recurring revenue.
Microsoft Cloud Update: New Programs, Platforms, and OpportunityIngram Micro Cloud
This document discusses enterprise mobility trends and Microsoft's Enterprise Mobility Suite solution. Some key points:
- 75% of employees allow personal devices for work and 80% are ineffective at collaboration. Regulations and data growth are also increasing.
- Spending on public cloud services is expected to reach $107 billion in 2017. Customers want a single vendor for various cloud services.
- The Enterprise Mobility Suite combines Azure Active Directory Premium, Azure Rights Management, and Microsoft Intune into one affordable subscription to help customers address mobility challenges around secure access, information protection, managing devices and apps, and delivering business apps to any device.
- The suite provides a new recurring revenue stream for partners by offering identity management, mobile device
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
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This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
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UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
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Project Management Semester Long Project - Acuityjpupo2018
Acuity is an innovative learning app designed to transform the way you engage with knowledge. Powered by AI technology, Acuity takes complex topics and distills them into concise, interactive summaries that are easy to read & understand. Whether you're exploring the depths of quantum mechanics or seeking insight into historical events, Acuity provides the key information you need without the burden of lengthy texts.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
11. Cloud Resale Economics Example
11
Deal Size
Traditional On-Premise Application Cloud Application
$100,000
Partner
Revenue
Partner
Gross Profit
Note – This is a fictitious example
and does not represent IDC
research data
35% Margin
or $35,000
$100,000
$40,000
Year One
$40,000
Year Two
(Possible)
$40,000
Year 3
(Possible)
35% Referral Fee or
$14,000
Possible Year Two Fee, and
on…
35% Referral Fee or
$14,000
With a referral fee, revenue
and gross profit are the same.
12. Cloud Resale Economics Example
12
Deal Size
Traditional On-Premise Application Cloud Application
$100,000
Partner
Revenue
Partner
Gross Profit
Note – This is a fictitious example
and does not represent IDC
research data
35% Margin
or $35,000
$100,000
35% Referral Fee or
$14,000
Possible Year Two Fee
35% Referral Fee or
$14,000
With a referral fee, revenue
and gross profit are the same.
How about if the invoice is paid
on a monthly basis?
What does month one look like?
$3,333
Month One
16. Why Go to the Cloud
16
Growth
Profitability
Company Valuation
Future Viability
17. Why Go to the Cloud
17
Growth
Profitability
Company Valuation
Future Viability
18. Reality
18
“We would probably make more
money if we could keep
everybody on on-premise.
But that's not going to happen.”
19. Reality
19
“I think that if we don't partner
with [our vendor] and do this,
then somebody else is going
to take our customers.”
20. Reality
20
For us to compete in two years,
if we don’t have a few
references and a few case
studies and a few like, ‘yeah,
we’ve done it and here are the
scars,’ we’re going to lose
those deals.”
22. Cloud Services Momentum
Public cloud services sales will near $70B in 2015
• 5X the growth rate of the IT industry overall
The “greater cloud market” – including public,
private clouds, and enabling IT and services –
will hit $118B
Public cloud services sales will be $127B in 2018
• $200B “greater cloud market”
22
23. Cloud Services Momentum
Data center growth will accelerate toward Service
Providers
• By 2016, over 50% of compute, 70% of storage
capacity will be installed in hyperscale data centers
23
24. Cloud Services Momentum
70% of CIOs will embrace a “cloud first”
strategy in 2016
Over 90% of net new commercial apps will be
developed specifically for cloud in 2015
By 2018, it is predicted that nearly 27% of all
software revenue will be subscription based.
24
25. Why Go to the Cloud
25
Growth
Profitability
Company Valuation
Future Viability
36. Company Valuations are Higher for
Recurring Revenue
36
Potential
Valuation
Traditional
Revenue
Business
Recurring
Revenue
Business
Revenue Multiple 0.2 to 1.5 times 2 to 6 times
EBITDA Multiple 2 to 2.5 times 5 to 14 times
Source: IDC Partner Valuation Study 2014
“For the average sub $5 million a year VAR, it’s tough to get past
three times EBITDA“ - Brent Twist, Encore Business Solutions
37. Why Go to the Cloud
37
Growth
Profitability
Company Valuation
Future Viability
39. Collecting Successful Cloud
Partner Practices
2013 and 2014 studies with Microsoft
Survey and Interviews
Trying to understand the best practices
of Successful Cloud Partners
39
http://aka.ms/idccloudebook
42. Planning for Your Cloud Business
Endure Short Term Pain For Long Term Gain
• Revenue and cashflow trough
• What will my business be like in 3 or 5 years?
Don’t Wait To Adopt Cloud
• You’re probably not behind… yet.
• But you are losing deals to
Born in the Cloud and other partners
Is it time for a management
offsite?
• Key decisions must come from the top
42
43. Your Cloud Business Strategy
Use Cloud Internally And Share Your Own Best
Practices
• Gain powerful credibility with customers by using the
products you are selling
You Only Have To Stay One Step Ahead
• Cloud technology is evolving rapidly
• Successful partners stay one or two steps ahead of the
customer and competitors to be a leader
43
44. Your Cloud Business Strategy
Differentiate With Domain Expertise To Increase Profit
• Cloud can commoditize; You must differentiate
• By business process (e.g. accounting) or by industry vertical (e.g.
retail).
• 80% of IT investments will involve LoB by 2016
Build Your Recurring Revenue – The New Killer Metric
• Offers predictability, cash flow, and positive impact on company
valuation
• Top RR: 1.5X Gross Profit and 1.8X Revenue Growth
44
47. Your Cloud Sales Strategy
Understand Why Cloud Sales Are Fundamentally Different
• Past: Get to the sale
• Now: The sale is the beginning
Open Doors With Cloud, Then Up-sell
• Get in the door with Cloud
• Upsell over the long term relationship
47
49. Your Cloud Sales Strategy
Carefully Architect Your Sales Compensation
• Problem: How to motivate salespeople who were used to selling up
front license + services deals?
• If affordable, pay up front
49
50. Your Cloud Sales Strategy
Consider Hiring Outside The Box
• Hire Young
• Hire Congruent
• Hire for Value
• Cloud partners have more staff in sales
and marketing vs. other partners
50
51. Your Cloud Sales Strategy
Create A Lean, Mean Operating Model For Volume
• For a volume play, impetus must be on efficiency
• Lowering cost of making the sale
Consider Telesales To Increase Your Reach
• Telesales can be a cost effective strategy,
• Different skill
• Metrics driven
Consider Selling 1:Many
• Take customers through non-competitive steps together
51
“The top sales people, like
Charlie, are making 50 to
100 calls per day. The sales
cycle is a few days and
implementation is a matter
of weeks. The focus is on
high-volume.”
Ben Gower, Managing
Director, Perspicuity
52. Your Cloud Sales Strategy
Take Customers To The Cloud In Steps
• Many customers are still not ready to fully dive in
• Certain products are good for the first sale, some better to upsell
Speed Up the Sales Cycle by Sidelining Cloud
Objections
• Arm your telesales team with resources to take FUD questions
off-line
• One-page FAQs, videos, web sites, etc.
52
54. Your Cloud Marketing Strategy
Shift Your Marketing To Digital
• Successful cloud partners are investing in digital marketing
• SEO, pay-per-click, banners, videos, webinars, blogs, social media, iterative web
pages and landing pages, etc.
54
Establish Your Brand With Thought
Leadership
• Get known as a thought leader
• Some partners provide incentives for staff to
publish
56. Your Cloud Managed Services Strategy
Increase Gross Margin Through Managed Services
• Partners with higher cloud / recurring revenue earn higher gross margin
• Become more efficient at delivering at a fixed monthly price
Create Efficiencies In Your Managed Services
• Remote delivery
• Spread highest paid technical staff across
more clients
• Automation, Methodology
56
57. Your Cloud Managed Services Strategy
Be Your Customers’ CIO or IT Department
• Some partners play the CIO or IT department role
Add Ongoing Retainer Hours To Your Projects
• Successful cloud partners are turning more offerings into
recurring revenue contracts
• Pre-purchase of monthly discounted hours
• Support, monitoring, but also ad hoc professional
services, custom development, etc.
57
“There’s a bucket of hours
bought on a retainer, or use it
or lose it basis, at a
discounted rate. They can use
it for whatever they require as
the need arises.”
Greg Schlather,
General Manager,
Cloud & Managed Services,
Catapult Systems
59. Your Cloud Intellectual Property Strategy
Leverage Cloud To Create Your Own IP
• Cloud services are more stable
• Development effort is easier today
• Distribution of apps is easier today
Manage Using New Key Performance
Indicators (KPIs)
• Different KPIs:
Monthly Recurring Revenue (MRR)
Recurring Revenue %
Churn %
Lifetime Customer Value
59
62. Distributor Core Functions – Traditional
62
Integration / Configuration
Training and Enablement
Partner Management
Marketing Sales
Tech Support
Logistics
Credit and Financing
63. Distributor Core Functions – Cloud
63
Integration / Configuration
Training and Enablement
Partner Management
Marketing Sales
Tech Support
Credit and Financing
Logistics 2.0?
Aggregation
Order Management / Billing
65. Essential Guidance
There are many paths to Cloud success. Common elements of
success include:
Recurring revenue models are slowly but surely replacing traditional project and
transactional based models.
Most partners will have to endure some short term pain in order to achieve long
term success, which could include higher margins and a higher company valuation.
Those who master a specific vertical or horizontal domain will be able to speak
the language of the new power broker in the enterprise, the Line of Business
executive.
The time to act is now. There is a land grab going on for cloud customers and
there’s not much time left before you find yourself in the bottom half of cloud
partners.
65