Business process reengineering involves radically redesigning core processes to significantly enhance productivity, cycle times, and quality. It requires organizations to rethink their strategies, analyze business processes, and restructure around new methods that empower employees and focus on results. Characteristics of reengineered organizations include the transition from functional departments to process teams, multidimensional job roles, and flatter organizational structures.

1. Process Re engineering
Process Interventions

2. Prepared By
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Manu Melwin Joy
Assistant Professor
Ilahia School of Management Studies
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com

3. Process Re engineering
• Business Process
Reengineering involves the
radical redesign of core
business processes to achieve
dramatic improvements in
productivity, cycle times and
quality.
• In Business Process
Reengineering, companies
start with a blank sheet of
paper and rethink existing
processes to deliver more
value to the customer.

4. • Prepare the organization
• Specify the organization’s strategy and
objectives
• Fundamentally rethink the way work gets
done
– Identify and analyze core business processes
– Define performance objectives
– Design new processes
• Restructure the organization around the
new business processes.
Process Re engineering

5.  Work units change from functional departments to
process teams
 Jobs change from simple tasks to multidimensional work
 People’s roles change from controlled to empowered
 The focus of performance measures and compensation
shifts from activities to results.
 Organization structures change from hierarchical to flat
 Managers change from supervisors to coaches;
executives change from scorekeepers to leaders
Characteristics of
Reengineered Organizations