This document discusses process management and mapping. It defines a process map as a visual depiction of the sequence of events to produce an outcome, including information like cycle time and equipment. Process mapping is one of the oldest techniques for streamlining work. The document outlines steps for developing a process, including establishing goals and strategies, and assigning responsibilities and timelines. It notes process maps should be specific, measurable, acceptable, realistic and time-bound. Micro process maps show small detailed steps while macro maps show a larger overview. The document cautions not to overburden maps with detail and to include all moves and delays. It also acknowledges a criticism of process mapping is that it does not represent information flows.

1. Process
Management
Dushyant Shukla ,
MHA, M Phil,PPM(IIT-K)

2. Objective
 To Under stand process, what it is , how
it work, how to make a process etc.

3. Definition
 A process map visually depicts the
sequence of events to build a
product or produce an outcome.
 It may include additional information
such as cycle time, inventory, and
equipment information

4. Process is also known as Process
Charting or Flow Charting or Process
Mapping. It is one of the oldest,
simplest and most valuable techniques
for streamlining work.
Synonymous

5. Steps (Rules)
 Reference Overall Singular Purpose
("Mission") or Desired Result from
System
 Take Stock Outside and Inside the
System
 Analyze the Situation
 Establish Goals

6.  Establish Strategies to Reach Goals
 Associate Responsibilities and Time
Lines With Each Objective
 Write and Communicate a Plan
Document
 Acknowledge Completion and
Celebrate Success

7. 5 Important Points
 Process Should SMART
 Specific
 Measurable
 Acceptable
 Realistic
 Time frame

8. Setting the
Boundaries
(Type of process)
 Process maps and charts show the
sequence of events that act on a
product or service .
1.Micro level charts show small steps,
Self explanatory , easy to understand ,require
less or no supervision .
2.Macro-level maps show the process on a
larger scale
Require explanation , Bit hard to understand
,require supervision .

9. Caution
 Every event can expand to reveal
more and more detail but should not
overburden .
 When charting at this level, be sure
to include all moves, set downs and
delays .
 Should finer breakdown of the
events.

10. Criticism
 A common criticism of Process
Mapping is that it does not represent
information flows.
 Consider information as packet such
as a work order or a database record.
 Batch processes and setups frequently
confuse mapping teams

11. The right touch
 What is a process ?
A process is END TO END work
That is , everything you do to
conduct your business.

12. (1)Receiving requisitions memo from various department, signed by respective in
charge & medical director
ROLES & RESPONSIBILITIES OF PURCHASE MANAGER(STORES)
(2)Communicating with various suppliers and invite quotations at best landing
costs
(3)Making item-wise, value-wise, supplier-wise comparison statement
(4)Submitting statement of comparison to purchase committee
(5)Sharing own observations & experiences with purchase committee for
selecting & freezing of suppliers with optimum benefits
(6)Receiving sanctioned copy, duly signed by all members of purchase
committee
(7)Make purchase order(s) & taking authorization (sign) from top level
management
(8)Photo copying & Distribution of Purchase Order(P.O.)
(9)Follow-up with suppliers till delivering of items(with purchase invoice)
2nd
Photo Copy- Own
filing-Pending
Purchases
1st
Photo Copy-
Sent to accounts deptt.
Original Copy-
Sent to supplier

13. Thank You