VSM Software conducted a study and mapping of trade finance workflow processes for a bank to improve efficiency and reduce turnaround times. They identified 65 processes involved in products like bank guarantees, exports, imports, and inland transactions. VSM used tools like Staffware for workflow automation and Newgen for document management. This provided clear process flows, standardized activities, and integrated information from other systems. The bank benefited from more consistent, paperless, and higher volume processes with the same resources through improved automation.

1. “ Not Just Software. Total Business Solutions ”
Case Study - Trade Finance Workflow Process
Study and Mapping

2. “ Not Just Software. Total Business Solutions ”
Objective
Improve efficiency significantly, thereby reducing TAT in all the
processes
Achieve consistency in processes—have replicability with less
dependence on human intervention
Build a robust and scalable process with optimum automation

3. “ Not Just Software. Total Business Solutions ”
Overview – Products Involved
Bank Guarantee
Export related instruments
Inland Transactions
Imports- L/C s and related
instruments

4. “ Not Just Software. Total Business Solutions ”
Role of VSM
Tools used for Work
Flow Automation
“Staffware” for work
flow
“Newgen” for
Document
Management Software

5. “ Not Just Software. Total Business Solutions ”
Role of VSM
Clear flow charts with
steps, and actors and
sequence of activities –
for 65 different
processes
Detailed tables describing
all the activities in detail Identifying all the support
information needed to perform
these tasks, including
information from other
applications (mainly Core
Banking Application)Broad functional
architecture
We did some major re engineering to suit the proposed automated environment. We
delivered:

6. “ Not Just Software. Total Business Solutions ”
Benefits of Our Services
The bank derived all the expected benefits and more, by following our
“Functional Specifications” in developing the software solution. Major
benefits of the implementation of Staffware, and Newgen were:
– Clear and friendly revised processes
– Near paper free operations
– Far higher volumes with the same man power
– Improved customer service
– Automation meant that the processes followed were consistent among
all teams

7. “ Not Just Software. Total Business Solutions ”
Contact Us
Address: VSM Software Pvt. Ltd. #8, High Tension Park Road, Chandra Layout, Bangalore 560040
Phone: 080 – 42982121
Email: poornimarajan@vsmsoftware.com
Website: www.vsmsoftware.com
Find us through our digital profiles!