1) The document discusses problem solving and creative thinking. It addresses problem solving as a mental process and considers it one of the most complex intellectual functions.
2) Several tips for problem solving are provided, including that there are always problems to solve, problems become bigger if not addressed, and that every problem has more than one solution.
3) A problem solving style questionnaire is included to help individuals identify if they are more idealist, activist, or realist in their problem solving approach. Critical thinking, problem solving skills, and emotional intelligence are also discussed.