The document discusses key concepts related to planning and organizing in management. It defines planning as deciding in advance what needs to be done. The planning process involves establishing objectives and plans, evaluating alternatives, and taking corrective action. Effective planning can reduce uncertainty, utilize resources better, and improve coordination. Different types of plans include strategic plans for long-term goals and operational plans for short-term activities. Principles of organizing discussed include specialization, unity of command, and span of control.
PRINCIPLES OF MANAGEMENT-JNTUK-UNIT-4-2016-2018 BATCHSANJAY KANAGALA
This document discusses various aspects of decision making including:
1. It defines different types of decisions such as programmed vs non-programmed and routine vs strategic.
2. It describes rational and bounded rationality models of decision making and notes that real-world decisions are bounded by factors like limited information and time.
3. It outlines common steps in the decision making process including identifying alternatives, analyzing pros and cons, choosing an option, implementation, and review. However, it also notes that decisions are sometimes made intuitively and the rational process is used retrospectively to justify them.
PRINCIPLES OF MANAGEMENT-JNTUK-UNIT-5-2016-2018 BATCHSANJAY KANAGALA
The document discusses several management concepts and techniques including contemporary management issues, management by objectives (MBO), and management by walking around (MBWA).
It provides definitions and explanations of MBO as setting objectives and goals for employees to provide direction and clarify roles and responsibilities. Key aspects of MBO include SMART goals, cascading objectives through the organization hierarchy, and participative decision making.
MBWA is described as an unstructured approach where managers spend time visiting work areas to collect information from employees, listen to suggestions, and keep informed on the organization's pulse. The goal is for managers to better understand the actual work conditions rather than just receive reports.
PRINCIPLES OF MANAGEMENT-JNTUK-UNIT-3-2016-2018 BATCHSANJAY KANAGALA
The document discusses various topics related to management functions like directing, coordination, leadership styles, and controlling. It provides definitions and principles of directing, coordination, and control. It discusses different leadership behaviors and styles including transformational, transactional, participative, autocratic, and laissez-faire styles. It also elaborates on six leadership styles proposed by Goleman, Boyatzis and McKee relating to visionary, coaching, affiliative, democratic, pace-setting and commanding styles.
PRINCIPLES OF MANAGEMENT-JNTUK-UNIT-1-2016-2018 BATCHSANJAY KANAGALA
This document provides an overview of management theories and concepts. It discusses classical theories from Taylor, Fayol and Weber that focused on efficiency. It also covers behavioral theories like the Hawthorne Studies that emphasized the human element. Later sections outline contemporary approaches such as Contingency Theory, which stresses that management must adapt to different situations. The document aims to introduce students to the evolution of management thinking from early efficiency models to modern strategic and situational perspectives.
Planning is the process of setting organizational goals, strategies, and plans of action to achieve those goals. It provides direction, reduces uncertainty, and minimizes waste. Plans can vary in comprehensiveness, time frame, specificity, and frequency of use. Strategic plans apply to the entire organization while operational plans apply to specific units. Planning occurs at all management levels but plans must be related and directed toward the same goals. Forecasting, contingency planning, scenario planning, benchmarking, and participatory planning are important planning techniques. Decision making involves identifying problems, criteria, alternatives, analyzing alternatives, selecting an alternative, implementing it, and evaluating the outcome. Decisions can be structured or unstructured and made under conditions of certainty or
UNIT - III: PLANNING AND CONTROL: Concept- Process and Types; Decision making
concept and process; Bounded rationality; Management by objectives; Corporate Planning;
Environment analysis and Diagnosis; Strategy Formulations; Managerial Control- Concept
and process - Designing an Effective Control System - Techniques - Traditional and Modern
(PERT and CPM).
This document provides an outline on planning and strategy. It begins with defining planning as deciding in advance what to do and how to do it, noting that planning bridges the gap between the current situation and the desired future state. The document then discusses the planning process, which involves identifying opportunities, establishing objectives, evaluating alternatives, and implementing and following up on plans. It also discusses limitations of planning and how to make planning effective. Finally, it discusses different levels of strategy for organizations, including corporate, business, and functional strategies.
PRINCIPLES OF MANAGEMENT-JNTUK-UNIT-4-2016-2018 BATCHSANJAY KANAGALA
This document discusses various aspects of decision making including:
1. It defines different types of decisions such as programmed vs non-programmed and routine vs strategic.
2. It describes rational and bounded rationality models of decision making and notes that real-world decisions are bounded by factors like limited information and time.
3. It outlines common steps in the decision making process including identifying alternatives, analyzing pros and cons, choosing an option, implementation, and review. However, it also notes that decisions are sometimes made intuitively and the rational process is used retrospectively to justify them.
PRINCIPLES OF MANAGEMENT-JNTUK-UNIT-5-2016-2018 BATCHSANJAY KANAGALA
The document discusses several management concepts and techniques including contemporary management issues, management by objectives (MBO), and management by walking around (MBWA).
It provides definitions and explanations of MBO as setting objectives and goals for employees to provide direction and clarify roles and responsibilities. Key aspects of MBO include SMART goals, cascading objectives through the organization hierarchy, and participative decision making.
MBWA is described as an unstructured approach where managers spend time visiting work areas to collect information from employees, listen to suggestions, and keep informed on the organization's pulse. The goal is for managers to better understand the actual work conditions rather than just receive reports.
PRINCIPLES OF MANAGEMENT-JNTUK-UNIT-3-2016-2018 BATCHSANJAY KANAGALA
The document discusses various topics related to management functions like directing, coordination, leadership styles, and controlling. It provides definitions and principles of directing, coordination, and control. It discusses different leadership behaviors and styles including transformational, transactional, participative, autocratic, and laissez-faire styles. It also elaborates on six leadership styles proposed by Goleman, Boyatzis and McKee relating to visionary, coaching, affiliative, democratic, pace-setting and commanding styles.
PRINCIPLES OF MANAGEMENT-JNTUK-UNIT-1-2016-2018 BATCHSANJAY KANAGALA
This document provides an overview of management theories and concepts. It discusses classical theories from Taylor, Fayol and Weber that focused on efficiency. It also covers behavioral theories like the Hawthorne Studies that emphasized the human element. Later sections outline contemporary approaches such as Contingency Theory, which stresses that management must adapt to different situations. The document aims to introduce students to the evolution of management thinking from early efficiency models to modern strategic and situational perspectives.
Planning is the process of setting organizational goals, strategies, and plans of action to achieve those goals. It provides direction, reduces uncertainty, and minimizes waste. Plans can vary in comprehensiveness, time frame, specificity, and frequency of use. Strategic plans apply to the entire organization while operational plans apply to specific units. Planning occurs at all management levels but plans must be related and directed toward the same goals. Forecasting, contingency planning, scenario planning, benchmarking, and participatory planning are important planning techniques. Decision making involves identifying problems, criteria, alternatives, analyzing alternatives, selecting an alternative, implementing it, and evaluating the outcome. Decisions can be structured or unstructured and made under conditions of certainty or
UNIT - III: PLANNING AND CONTROL: Concept- Process and Types; Decision making
concept and process; Bounded rationality; Management by objectives; Corporate Planning;
Environment analysis and Diagnosis; Strategy Formulations; Managerial Control- Concept
and process - Designing an Effective Control System - Techniques - Traditional and Modern
(PERT and CPM).
This document provides an outline on planning and strategy. It begins with defining planning as deciding in advance what to do and how to do it, noting that planning bridges the gap between the current situation and the desired future state. The document then discusses the planning process, which involves identifying opportunities, establishing objectives, evaluating alternatives, and implementing and following up on plans. It also discusses limitations of planning and how to make planning effective. Finally, it discusses different levels of strategy for organizations, including corporate, business, and functional strategies.
This document discusses planning and decision making in managerial processes. It defines planning as setting organizational goals and strategies to achieve them. Decision making involves choosing between alternatives. Planning reduces uncertainty and waste by looking ahead and coordinating work. Managers at all levels are involved in planning, organizing, leading, and controlling, but spend different amounts of time on each based on their level. The decision making process involves 6 steps - identifying the situation, alternatives, evaluating alternatives, selecting the best option, implementing it, and evaluating results. Planning and decision making are key managerial functions for achieving organizational goals effectively and efficiently.
This document provides an overview of organizing concepts for an MBA course. It discusses topics like organization structure, departmentation, span of control, centralization vs decentralization, and delegation of authority. It also covers staffing functions such as recruitment, selection, training, and performance appraisal. Diagrams and examples are provided to illustrate concepts like narrow vs wide span of control and different types of organization structures.
The document discusses various aspects of planning as a management function. It defines planning as deciding in advance what to do, how to do it, when to do it, and who will do it. Planning bridges the gap between the present and desired future. The document outlines the purpose and importance of planning, elements of planning like objectives and strategies. It also discusses different types of plans like strategic, tactical and operational plans. Finally, it covers topics like SWOT analysis, competitive strategies and the strategic management process.
The document discusses various aspects of planning and decision making for organizations. It defines planning as determining a future course of action to achieve objectives. A good plan should provide clear direction, be consistent, feasible, simple, and flexible. The planning process involves steps like identifying opportunities, setting objectives, identifying alternatives, and formulating supporting plans. Strategic planning sets long-term direction over 3-5 years while tactical planning focuses on short-term resource allocation. Management by objectives involves jointly setting goals and evaluating performance to achieve maximum results. Modern decision making techniques help organizations effectively plan and make choices.
The document discusses planning and organizing business management. It defines strategic planning as long-term planning that provides broad goals and direction, while operational planning focuses on short-term specific activities. Some key planning tools discussed are goals, budgets, schedules, standards, policies and procedures. The document also examines different types of organizational structures like line, line-and-staff, matrix, and team organizations. Characteristics of a good organization include clear responsibility, accountability, unity of command, and span of control.
This document discusses planning concepts including defining planning, the nature of planning, major types of plans like objectives, mission, guidelines for MBO, programs, policies, procedures, budgets, rules, and strategies. It outlines the basic steps in business planning, major types of plans, decision making techniques, the decision making environment and process, planning techniques like forecasting and scheduling, reasons why managers fail in planning, and concludes with defining control techniques.
This document discusses planning and decision making. It defines planning as selecting objectives and deciding on actions to achieve them, requiring decision making by choosing among alternatives. Planning is the most basic managerial function involving deciding what, who, how, when and where in advance. Good plans are based on clearly defined objectives, are simple, comprehensive, flexible, balanced and utilize available resources. Planning establishes direction, coordination and helps accomplish budgets. Planning involves establishing objectives, developing premises, determining alternatives, evaluating alternatives, selecting a course, and formulating derivative plans. Management by objectives is a process where management and employees agree on and understand organizational objectives.
This document provides an overview of planning concepts including:
1) Planning is defined as determining future courses of action in advance and involves setting goals, developing strategies, and creating plans.
2) There are different types of plans including strategic, operational, long-term, short-term, specific, and directional plans.
3) The planning process involves analyzing opportunities, setting objectives, determining premises, evaluating alternatives, selecting a course of action, and implementing and reviewing plans. Barriers to planning and criticisms of overly rigid planning are also discussed.
This document provides an overview of management essentials including the roles and responsibilities of managers. It discusses key manager functions such as planning, organizing, staffing, directing and controlling. It also distinguishes between leadership and management, noting that the most effective managers also demonstrate leadership skills. The document outlines steps to plan and build a department including establishing mission, goals and objectives. It also covers topics such as delegation, discipline, and controlling the department. The overall summary is that the document presents fundamental management concepts and best practices for planning, leading and controlling a department effectively.
Successful managers deal with foreseen problems through planning, while unsuccessful managers struggle with unforeseen issues. Planning involves deciding in advance on actions, forecasting accomplishments, and outlining courses of action. It is defined as both a futuristic and intellectual function, focusing on the future and involving determining objectives and means of achieving them. The outcome is a plan specifying future actions. Planning provides direction, creates frameworks, leads to efficient resource use, reduces risks, and facilitates other functions like decision making, control and innovation. It is a continuous, goal-oriented and integrated process linking where an organization is currently to where it wants to be in the future.
Human resource management ppt by Ms.R.Kalaiselvi, NGM college pollachiKalaiselvi,NGM college
This document provides an overview of the syllabus for a Human Resource Management class. The syllabus covers 5 units: 1) an introduction to HRM including its meaning, scope, evolution and functions; 2) recruitment processes and sources; 3) performance appraisal objectives and methods; 4) motivation theories and factors; and 5) conflict management including causes and remedies. Key topics within each unit are also summarized such as recruitment factors, selection stages, and training and development methods.
The document discusses several key topics about management:
1. It defines management as getting work done through others and outlines the four main functions of management: planning, organizing, leading, and controlling.
2. It examines different types of managers like top, middle, and first-line managers and describes their major roles and responsibilities.
3. It outlines common mistakes that managers make and the transition process employees go through when becoming managers.
4. It discusses how companies can gain a competitive advantage by creating people management practices that develop skills, share information, and promote employee satisfaction.
This document outlines the key functions and skills of management. It discusses the management process, which includes planning, organizing, leading, and controlling. Managers at different levels focus on these functions in varying proportions. Fundamental management skills include technical skills, interpersonal skills, and conceptual skills. Technical skills involve specialized knowledge, interpersonal skills involve motivating people, and conceptual skills involve seeing the big picture. The document also outlines the three primary managerial roles of interpersonal roles, informational roles, and decisional roles.
Pom unit-iii, Principles of Management notes BBA I Semester OUBalasri Kamarapu
BBA notes, Osmania University, I sem, Principles of Management, PPT of Principles of Management, Osmania University BBA Notes, POM notes by NET qualified faculty
The document discusses the key concepts and functions of management. It describes management as getting work done through people organized in groups. It also outlines the three levels of management - top, middle, and lower. The key functions of management are then defined, including planning, organizing, staffing, directing, coordinating, reporting, and budgeting. These functions help ensure effective allocation of resources and coordination across organizational divisions to achieve goals.
This document provides information on organizational diagnosis and benchmarking to improve business performance. It discusses:
1. Organizational diagnosis involves assessing an organization's current performance, identifying gaps between current and desired performance, and determining how to achieve goals. Data collection methods include interviews, surveys, and analyzing primary and secondary sources.
2. Benchmarking involves measuring a company's performance against the best in its industry to identify improvement opportunities. There are four main types and conducting benchmarking involves four steps: planning, data collection, analysis, and adapting best practices.
3. SWOT analysis, value chain analysis, and developing short- and long-term business plans are also discussed as tools to understand an organization and strategize
The fundamentals in this slide presentation are important in understanding the concept of planning, the various types of plans, and the strategic management process
This document provides an overview of organizing principles and concepts, including:
- The main types of organization structure such as functional, customer, territorial, and matrix structures.
- Departmentation methods like functional, customer, product, and strategic business units.
- Concepts around authority, power, empowerment, and the scalar principle.
- Advantages and disadvantages of different organization structures and departmentation methods.
Sentencia del Supremo que han originado el cambio jurisprudencial sobre devolución del dinero pagado a promotoras por viviendas que nunca fueron entregadas.
This document discusses planning and decision making in managerial processes. It defines planning as setting organizational goals and strategies to achieve them. Decision making involves choosing between alternatives. Planning reduces uncertainty and waste by looking ahead and coordinating work. Managers at all levels are involved in planning, organizing, leading, and controlling, but spend different amounts of time on each based on their level. The decision making process involves 6 steps - identifying the situation, alternatives, evaluating alternatives, selecting the best option, implementing it, and evaluating results. Planning and decision making are key managerial functions for achieving organizational goals effectively and efficiently.
This document provides an overview of organizing concepts for an MBA course. It discusses topics like organization structure, departmentation, span of control, centralization vs decentralization, and delegation of authority. It also covers staffing functions such as recruitment, selection, training, and performance appraisal. Diagrams and examples are provided to illustrate concepts like narrow vs wide span of control and different types of organization structures.
The document discusses various aspects of planning as a management function. It defines planning as deciding in advance what to do, how to do it, when to do it, and who will do it. Planning bridges the gap between the present and desired future. The document outlines the purpose and importance of planning, elements of planning like objectives and strategies. It also discusses different types of plans like strategic, tactical and operational plans. Finally, it covers topics like SWOT analysis, competitive strategies and the strategic management process.
The document discusses various aspects of planning and decision making for organizations. It defines planning as determining a future course of action to achieve objectives. A good plan should provide clear direction, be consistent, feasible, simple, and flexible. The planning process involves steps like identifying opportunities, setting objectives, identifying alternatives, and formulating supporting plans. Strategic planning sets long-term direction over 3-5 years while tactical planning focuses on short-term resource allocation. Management by objectives involves jointly setting goals and evaluating performance to achieve maximum results. Modern decision making techniques help organizations effectively plan and make choices.
The document discusses planning and organizing business management. It defines strategic planning as long-term planning that provides broad goals and direction, while operational planning focuses on short-term specific activities. Some key planning tools discussed are goals, budgets, schedules, standards, policies and procedures. The document also examines different types of organizational structures like line, line-and-staff, matrix, and team organizations. Characteristics of a good organization include clear responsibility, accountability, unity of command, and span of control.
This document discusses planning concepts including defining planning, the nature of planning, major types of plans like objectives, mission, guidelines for MBO, programs, policies, procedures, budgets, rules, and strategies. It outlines the basic steps in business planning, major types of plans, decision making techniques, the decision making environment and process, planning techniques like forecasting and scheduling, reasons why managers fail in planning, and concludes with defining control techniques.
This document discusses planning and decision making. It defines planning as selecting objectives and deciding on actions to achieve them, requiring decision making by choosing among alternatives. Planning is the most basic managerial function involving deciding what, who, how, when and where in advance. Good plans are based on clearly defined objectives, are simple, comprehensive, flexible, balanced and utilize available resources. Planning establishes direction, coordination and helps accomplish budgets. Planning involves establishing objectives, developing premises, determining alternatives, evaluating alternatives, selecting a course, and formulating derivative plans. Management by objectives is a process where management and employees agree on and understand organizational objectives.
This document provides an overview of planning concepts including:
1) Planning is defined as determining future courses of action in advance and involves setting goals, developing strategies, and creating plans.
2) There are different types of plans including strategic, operational, long-term, short-term, specific, and directional plans.
3) The planning process involves analyzing opportunities, setting objectives, determining premises, evaluating alternatives, selecting a course of action, and implementing and reviewing plans. Barriers to planning and criticisms of overly rigid planning are also discussed.
This document provides an overview of management essentials including the roles and responsibilities of managers. It discusses key manager functions such as planning, organizing, staffing, directing and controlling. It also distinguishes between leadership and management, noting that the most effective managers also demonstrate leadership skills. The document outlines steps to plan and build a department including establishing mission, goals and objectives. It also covers topics such as delegation, discipline, and controlling the department. The overall summary is that the document presents fundamental management concepts and best practices for planning, leading and controlling a department effectively.
Successful managers deal with foreseen problems through planning, while unsuccessful managers struggle with unforeseen issues. Planning involves deciding in advance on actions, forecasting accomplishments, and outlining courses of action. It is defined as both a futuristic and intellectual function, focusing on the future and involving determining objectives and means of achieving them. The outcome is a plan specifying future actions. Planning provides direction, creates frameworks, leads to efficient resource use, reduces risks, and facilitates other functions like decision making, control and innovation. It is a continuous, goal-oriented and integrated process linking where an organization is currently to where it wants to be in the future.
Human resource management ppt by Ms.R.Kalaiselvi, NGM college pollachiKalaiselvi,NGM college
This document provides an overview of the syllabus for a Human Resource Management class. The syllabus covers 5 units: 1) an introduction to HRM including its meaning, scope, evolution and functions; 2) recruitment processes and sources; 3) performance appraisal objectives and methods; 4) motivation theories and factors; and 5) conflict management including causes and remedies. Key topics within each unit are also summarized such as recruitment factors, selection stages, and training and development methods.
The document discusses several key topics about management:
1. It defines management as getting work done through others and outlines the four main functions of management: planning, organizing, leading, and controlling.
2. It examines different types of managers like top, middle, and first-line managers and describes their major roles and responsibilities.
3. It outlines common mistakes that managers make and the transition process employees go through when becoming managers.
4. It discusses how companies can gain a competitive advantage by creating people management practices that develop skills, share information, and promote employee satisfaction.
This document outlines the key functions and skills of management. It discusses the management process, which includes planning, organizing, leading, and controlling. Managers at different levels focus on these functions in varying proportions. Fundamental management skills include technical skills, interpersonal skills, and conceptual skills. Technical skills involve specialized knowledge, interpersonal skills involve motivating people, and conceptual skills involve seeing the big picture. The document also outlines the three primary managerial roles of interpersonal roles, informational roles, and decisional roles.
Pom unit-iii, Principles of Management notes BBA I Semester OUBalasri Kamarapu
BBA notes, Osmania University, I sem, Principles of Management, PPT of Principles of Management, Osmania University BBA Notes, POM notes by NET qualified faculty
The document discusses the key concepts and functions of management. It describes management as getting work done through people organized in groups. It also outlines the three levels of management - top, middle, and lower. The key functions of management are then defined, including planning, organizing, staffing, directing, coordinating, reporting, and budgeting. These functions help ensure effective allocation of resources and coordination across organizational divisions to achieve goals.
This document provides information on organizational diagnosis and benchmarking to improve business performance. It discusses:
1. Organizational diagnosis involves assessing an organization's current performance, identifying gaps between current and desired performance, and determining how to achieve goals. Data collection methods include interviews, surveys, and analyzing primary and secondary sources.
2. Benchmarking involves measuring a company's performance against the best in its industry to identify improvement opportunities. There are four main types and conducting benchmarking involves four steps: planning, data collection, analysis, and adapting best practices.
3. SWOT analysis, value chain analysis, and developing short- and long-term business plans are also discussed as tools to understand an organization and strategize
The fundamentals in this slide presentation are important in understanding the concept of planning, the various types of plans, and the strategic management process
This document provides an overview of organizing principles and concepts, including:
- The main types of organization structure such as functional, customer, territorial, and matrix structures.
- Departmentation methods like functional, customer, product, and strategic business units.
- Concepts around authority, power, empowerment, and the scalar principle.
- Advantages and disadvantages of different organization structures and departmentation methods.
Sentencia del Supremo que han originado el cambio jurisprudencial sobre devolución del dinero pagado a promotoras por viviendas que nunca fueron entregadas.
The International Monetary Fund (IMF) is an intergovernmental organization that oversees the global financial system and provides loans to countries experiencing economic crises. It aims to stabilize exchange rates and facilitate international trade. The IMF has 192 member states and works to promote monetary cooperation, financial stability, sustainable economic growth, and poverty reduction. However, its influence has drawn criticism for sometimes supporting non-democratic regimes.
Los operadores mecánicos son elementos que se conectan entre sí para permitir el funcionamiento de una máquina, transformando la fuerza aplicada en movimiento. Las máquinas simples como la palanca y la polea utilizan operadores mecánicos para cambiar la magnitud, dirección o distancia de la fuerza. La palanca consta de una barra que gira sobre un punto de apoyo y existe en tres tipos, mientras que la polea es una rueda por la que pasa una cuerda para cambiar la dirección de la fuerza de manera más eficiente. Los
El documento describe cómo las acciones humanas como la industria y la contaminación del agua y el aire han causado problemas ambientales como la desertificación y el cambio climático, amenazando la vida en la Tierra. También menciona que Greenpeace es una organización que defiende el medio ambiente.
There are many companies that carry out appliance exporting in USA. But ARO Universal Trading needs special mention in this regard. The company has wide inventory of products from leading brands. Appliances are the main items of export – ranging from residential appliances to commercial and industrial instruments. Go to http://arouniversaltrading.com/ and search for the products.
Any difference between indian and pakistan armyAgha A
This document provides a comparison of the Indian and Pakistani armies during the 1965 war. It summarizes that while the Indians had numerical superiority in infantry troops, infantry was no longer decisive in modern war. Pakistan had qualitative advantages in armor, artillery, and mobility that offset India's larger infantry forces. Key factors that reduced India's numerical advantage included troops tied down guarding Kashmir and the obstacle of the BRB canal during attacks. Overall the analysis finds that numerical superiority alone was insufficient for India to gain success, and that Pakistan's advantages in tanks, artillery, and training were more important factors.
The document discusses coordination in management. It defines coordination as balancing teams' work to ensure tasks are allocated appropriately and performed harmoniously. Coordination is important for achieving unity of action and common objectives without wasted time and resources. It discusses techniques like clearly defined objectives, effective communication, and sound organizational structure to facilitate coordination within and outside an organization. The document also covers types of coordination like internal, vertical, horizontal and external coordination.
This document provides information and resources for evaluating the performance of an ETL architect, including:
1. Sample performance evaluation forms for an ETL architect with rating scales and categories like administration, knowledge, communication, etc.
2. Examples of positive and negative phrases to use in a performance review for an ETL architect for areas like attitude, creativity, decision making, interpersonal skills, and problem solving.
3. An overview of the top 12 methods for performing a performance appraisal for an ETL architect, such as management by objectives, critical incident method, behaviorally anchored rating scales, and 360 degree feedback.
Coordination is the management of interdependence between individuals and groups to achieve common goals. It involves synchronizing efforts and keeping expenditures proportionate to resources. Coordination is important for integrating group efforts, facilitating mutual dependence, resolving conflicts, developing team spirit, motivating subordinates, achieving better relations, optimizing resource use, and improving efficiency. Elements of successful coordination include leadership commitment, defined joint outcomes, appropriate governance frameworks, performance measurement, the right representation and skills, and shared culture and values.
defining coordination
requisites of coordination
features of coordination
sign and symptoms of lack of coordination
(view in slide show for better viewing)
Coordination involves synchronizing the efforts of individuals and units to achieve organizational goals. It is a continuous and dynamic process that emphasizes unity of effort and is the responsibility of every manager. Proper coordination ensures that all functions and activities are complementary and contribute positively to overall performance. It brings satisfaction to employees and smooths information flow. Techniques for effective coordination include the chain of command, leadership, committees, staff meetings, and self-coordination.
This presentation discusses coordination and defines it as the organization of different elements of a complex body or activity to enable effective work. Coordination is a managerial function that properly adjusts and interlinks different business activities. Some key features of coordination include that it is essential to management, requires deliberate effort, and facilitates cooperation between different parts. The importance of coordination is that it encourages team spirit, gives proper direction, facilitates motivation, helps achieve objectives, and improves organizational efficiency and goodwill. Methods of coordination include various administration tools, delegation, evaluation, policies and procedures. Elements of successful coordination are leadership commitment, agreed outcomes, appropriate governance frameworks, sufficient resources, and a culture that supports coordination.
Value selling revisited - Mercuri-Studie Finale Auswertung 2015Christian Peters
In 2015 führte Mercuri International gemeinsam mit Prof. Christian Belz von der Universität St. Gallen eine Studie zu dem Thema Value Selling durch.
Es galt herauszufinden, welche Unternehmen sich mit Value Selling beschäftigen und dies als Verkaufsansatz für die eigene Markt- und Kundenbearbeitung umsetzen. Jedes Unternehmen betreibt Value Selling, allerdings fallen Professionalisierungs- und Implementierungsgrad sehr unterschiedlich aus.
Value Selling per Definition bedeutet die kontinuierliche Verbesserung der Verkaufsprozesse und der Interaktion mit dem Kunden. Es verbindet das eigene Angebot konsequent mit der Sichtweise und dem Nutzen des Kunden mit dem Ziel, die eigenen Leistungen nach ihrem Wert für den Kunden zu verkaufen.
Die Studienergebnisse beinhalten neben ausgesuchten Teilnehmer-Statements die wesentlichen Bestandteile und Werkzeuge, sowie Ziele und Managementaspekte des Value Selling. Darüber hinaus werden interne und externe Hürden für Value Selling, Kundenwiderstände sowie erste Handlungsempfehlungen dargestellt.
An der Studie haben 278 B2B-Unternehmen (Vertriebspraktiker auf Führungsebene) teilgenommen.
Nehmen Sie für weitere Informationen Kontakt zu Christian Peters - Leiter Marktentwicklung unter +49 2132 9306-38 auf.
Staffing is the process of acquiring, deploying, and retaining a qualified workforce. It involves manpower planning, recruitment, selection, training and development of employees. Staffing ensures the organization has sufficient staffing levels and capabilities to achieve its goals. It is a vital management function and an open system linked to internal needs and external environment factors. Recruitment creates a pool of candidates while selection differentiates between applicants to identify the best candidates for hire. Training and development helps improve employee skills, efficiency and organizational effectiveness over the long term. Staffing is critical for organizational success in today's competitive business world.
The document discusses the fundamentals of planning. It defines planning as deciding what needs to be done, when, how, and by whom to achieve organizational objectives. Planning involves logical thinking and rational decision making. It helps minimize risk and uncertainty by looking ahead to the future. Planning also facilitates coordination, provides direction, and allows for standards to compare actual performance. The document outlines the importance, steps, and types of planning including strategic, tactical, operational, and contingency plans. It discusses goals in planning and different levels and kinds of goals. Finally, it briefly introduces Maslow's hierarchy of needs.
Performance appraisals are conducted annually to evaluate staff performance, support career development, and inform business planning. 360-degree feedback involves evaluations from supervisors, peers, subordinates, customers, and self-assessments to provide a comprehensive view of an individual's performance, including their competencies and how others perceive them. This method is useful for individual development and organizational performance improvement but does require time and managing subjective feedback.
The document discusses performance management and appraisal systems. It defines performance management as providing a more integrated and continuous approach to managing employee performance based on agreed objectives rather than commands. Performance management aims to align individual objectives with organizational objectives, develop employee capacity, and ensure core values are upheld. An ideal performance management system is strategic, practical, focuses on changing behaviors, and standardizes meaningful reviews.
The document discusses the key functions of management which include planning, organizing, staffing, directing, and controlling. Planning involves setting goals and determining courses of action. Organizing involves structuring roles, departments, and reporting relationships. Staffing involves recruiting, selecting, training, and evaluating employees. Directing includes motivating and leading employees. Controlling involves monitoring performance and taking corrective actions when needed. The functions work together to achieve organizational objectives.
This document discusses key concepts in management, leadership, and organizational structure. It defines management and outlines the necessary skills, including technical, human, and conceptual skills. The four primary functions of management are planning, organizing, directing, and controlling. Effective leadership requires setting a vision with high ethical standards. There are different types of organizational structures, including line, line-and-staff, committee, and matrix structures. Departmentalization and delegation are important aspects of organizing work within a structure.
This document provides an overview of business management concepts including definitions of management, management functions, and levels of management. It discusses management as a process of achieving goals effectively and efficiently through people using the functions of planning, organizing, staffing, leading, and controlling. It describes the three levels of management as top, middle, and lower/frontline management. It also introduces tools for project scheduling including precedence analysis, Gantt charts, and the PERT network planning model.
This document outlines a presentation on management functions including planning and control. It begins with an introduction to management and its key functions. It then defines and discusses planning, including the characteristics and importance of planning as well as the planning process. Next, it covers types of planning such as operational, strategic, tactical, and contingency planning. It concludes by defining control, the importance and process of controlling, and the different types of controls including preventive, detective, and corrective controls. The document provides a high-level overview of key concepts in management, planning, and control.
This document provides an introduction to management. It discusses that management involves five key functions - planning, organizing, staffing, directing and controlling - to achieve organizational goals efficiently using resources like people, money, machines and materials. Each function is described in detail, with planning covering determining objectives, types of planning, principles and steps. Organizing discusses division of work, assigning tasks, developing hierarchies and coordination techniques. Staffing, directing and controlling are also defined. The document also covers managerial skills, roles, types of managers and decision making.
This document discusses key concepts in management. It defines management as achieving organizational goals efficiently through planning, organizing, staffing, directing, and controlling resources. The five functions of management are described as planning, organizing, staffing, directing, and controlling. Planning involves determining objectives and strategies. Organizing is dividing work and coordinating departments. Staffing is selecting and training employees. Directing provides leadership, motivation, and opportunities. Controlling establishes standards, measures performance, and ensures goals are met.
This document discusses key concepts in management. It defines management as achieving organizational goals efficiently through planning, organizing, staffing, directing, and controlling resources. The five functions of management are described as planning, organizing, staffing, directing, and controlling. Planning involves determining objectives and strategies. Organizing is dividing work and coordinating departments. Staffing is selecting and training employees. Directing provides leadership, motivation, and opportunities. Controlling establishes standards, measures performance, and ensures goals are met.
The document discusses several key principles of management according to Henry Fayol. It outlines 14 principles that Fayol synthesized for effective organizational design and administration, including specialization of labor, authority and responsibility, discipline, unity of command, subordination of individual interests, and others. It provides details on each principle and why they are important for effective management.
This document discusses performance management. It begins by defining performance management as a strategic and integrated approach to improving employee performance and developing capabilities. Some key benefits include aligning goals, improving engagement, and increasing transparency. The objectives, process, and techniques of performance management are then outlined. Traditional methods include essays and rankings, while modern approaches involve management by objectives, 360-degree feedback, and assessment centers. The stages of performance management typically involve planning, monitoring, reviewing, and rewarding.
This document discusses performance management, talent management, and competency management. It provides information on:
- Performance management includes ensuring goals are met effectively and efficiently, and can focus on organizations, departments, processes or employees.
- Talent management is using strategic human resource planning to improve business value and help companies achieve their goals. It includes recruiting, developing, rewarding and evaluating employees.
- Competency management identifies the skills, behaviors and abilities needed for roles. It is used to develop, evaluate and improve employees' competencies to enhance performance.
Management is the coordination and administration of tasks to achieve a goal. Such administration activities include setting the organization’s strategy and coordinating the efforts of staff to accomplish these objectives through the application of available resources. Management can also refer to the seniority structure of staff members within an organization.Companies and organizations need effective management to achieve business goals. There are different levels of management that aim to organise and coordinate the business functions of a company. If you're interested in becoming a manager, you may want to learn more about what a manager does. In this article, we discuss what management is and its unique characteristics, objectives, levels and functions.
In this file, you can ref useful information about objectives performance appraisal such as objectives performance appraisal methods, objectives performance appraisal tips, objectives performance appraisal forms, objectives performance appraisal phrases
5-Performance Management by Jamshed (2).pptxCityComputers3
Here are the answers to the performance management questions:
1. New employee orientation
2. Monitoring and measuring performance
3. Performance appraisal
4. Guided setting of objective
5. Performance standards
6. Behavioral rating approach
The document discusses goal-oriented behavior and how it compares to task-oriented behavior. Goal-oriented behavior is focused on attaining particular goals, as opposed to just completing tasks. The advantages of goal-oriented behavior include setting oneself up for success by sending positive energy and having dreams with deadlines, though it can also lead to setting unattainable goals or becoming too dream-focused. Goal-oriented leadership involves setting clear, specific and achievable goals that cascade down an organization to encourage learning and performance improvement. Setting goals for employees should follow the SMART system of making goals specific, measurable, attainable, relevant and time-bound, and goals should be aligned with department and company objectives. Progress should be tracked, and
Performance management (PM) is a process of ensuring that set of activities and outputs meets an organization's goals in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, an employee, or the processes in place to manage particular tasks.
The document provides an overview of key management functions for managing an academic library, including planning, organizing, leading, controlling, staffing, and budgeting. It defines each function and discusses their importance. For example, it states that planning sets direction and shows advantages in anticipating opportunities, while organizing groups activities and assigns necessary authority. The document also discusses management theorists like Fayol and different types of plans, controls, and approaches to staffing. The overall purpose is to help students understand and explain the importance of various management functions for operating an academic library.
Similar to PRINCIPLES OF MANAGEMENT-JNTUK-UNIT-2-2016-2018 BATCH (20)
This document provides an overview of the concepts and evaluation of industrial relations management. It discusses the meaning and definitions of industrial relations. It also outlines the key factors that influence industrial relations within enterprises such as the economic, social, and political environments. Furthermore, it examines the evolution of industrial relations in India under British rule and post-independence. The document also explores different approaches to understanding industrial relations from psychological, sociological, and human relations perspectives. Finally, it defines the labor market and its role in industrial relations.
This document discusses trade unions in India. It begins with defining trade unions and their objectives. It then outlines the growth of trade unions in India, the key Trade Unions Act of 1926, and the legal framework governing unions. The document is divided into multiple sections covering the historical phases of union development in India, key central trade union organizations today, sectors of the Indian workforce, and extracts of the Trade Unions Act of 1926 regarding registration of unions.
This document discusses workers' participation in management in India. It provides context on the historical development of workers' participation in India through various acts and policies since independence. It highlights some key challenges to effective participation including resistance from employers who see workers as not competent for decision making, lack of interest from workers, and perfunctory government attitudes. It emphasizes the need for education and training of workers, clear objectives agreed by both sides, and participation starting at operational levels to strengthen participative management in India. The main forms of participation currently used are collective bargaining, works councils, joint management councils and workers ownership of enterprises.
- India's social security system includes various pension, health insurance, maternity, and disability programs, but it only covers a small portion of the population.
- The Employees' Provident Fund Organization is a major program that provides pensions and survivor benefits to around 35 million formal sector workers.
- The Employees' State Insurance Act provides medical care, cash sickness benefits, and death/disability payments for workers in firms with 10 or more employees.
- The Workmen's Compensation Act requires employers to pay benefits to workers injured or made ill by their jobs.
This document discusses employee grievances and industrial disputes in India. It defines an employee grievance as a complaint raised by a worker against their employer. Common causes of grievances include issues related to compensation, work conditions, supervision and organizational changes. The document outlines the processes of conciliation, arbitration and adjudication used to resolve grievances and maintain discipline in industries. It also examines the meaning and causes of industrial disputes and how prevention and settlement of disputes is approached in India through mechanisms like standing orders, codes of discipline, and conciliation boards.
This document discusses several topics related to motivation and emotion in the workplace:
1. It defines intrinsic and extrinsic motivation, with intrinsic coming from internal desires to perform tasks and extrinsic coming from external rewards.
2. It discusses values, attitudes, and moods/emotions that managers experience. Values guide behavior and goals, attitudes reflect feelings about jobs/organizations, and moods are current emotional states.
3. Job satisfaction and organizational commitment are positive attitudes that correlate with increased performance, citizenship behaviors, and decreased turnover. Satisfied managers view their jobs and organizations positively.
This document provides an overview of key aspects related to business communication and report writing. It discusses the importance of business correspondence, essential elements of effective business letters, and various communication channels like meetings, telephone calls, and technology. The document also explains the meaning and significance of report writing, outlines the structure of different types of reports, and provides guidance on writing style, tone, readability and conventions. Specific topics covered include business writing skills, formats for business letters and reports, guidelines for phone and in-person communication, and tips for structuring, drafting and proofreading business documents.
This document discusses managerial communication and exchange theory. It defines managerial communication as communication between managers and employees to transfer information and achieve goals. Effective managerial communication requires clear messages and understanding between team members. Exchange theory views social order as resulting from negotiated exchanges where individuals rationally seek to maximize personal benefits. Patterns of exchange develop to deal with power differences and costs of exercising power. Emotions also factor into social exchange processes. While useful, exchange theory has been criticized for reducing human interaction to purely rational and economic terms.
This document discusses various topics related to presentations and communication skills. It covers presentation skills and techniques, the different types of presentations including informative, instructional, arousing, and persuasive. It also discusses video conferencing systems, formal and informal interviews, progressive and group interviews, and communication etiquettes. Planning, developing, and rehearsing effective presentations are also addressed.
The document discusses various topics related to communication in business including the role of communication, different media used, developing listening skills, and cross-cultural communication. It also describes how communication plays a key role in business transactions such as attracting customers, conducting meetings, serving customer needs, networking, and marketing. Finally, it provides details about various types of oral communication, visual communication, and the process of communication including sender, message, medium, receiver, feedback and context.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...ABHILASH DUTTA
This presentation provides a thorough examination of Over-the-Top (OTT) platforms, focusing on their development and substantial influence on the entertainment industry, with a particular emphasis on the Indian market.We begin with an introduction to OTT platforms, defining them as streaming services that deliver content directly over the internet, bypassing traditional broadcast channels. These platforms offer a variety of content, including movies, TV shows, and original productions, allowing users to access content on-demand across multiple devices.The historical context covers the early days of streaming, starting with Netflix's inception in 1997 as a DVD rental service and its transition to streaming in 2007. The presentation also highlights India's television journey, from the launch of Doordarshan in 1959 to the introduction of Direct-to-Home (DTH) satellite television in 2000, which expanded viewing choices and set the stage for the rise of OTT platforms like Big Flix, Ditto TV, Sony LIV, Hotstar, and Netflix. The business models of OTT platforms are explored in detail. Subscription Video on Demand (SVOD) models, exemplified by Netflix and Amazon Prime Video, offer unlimited content access for a monthly fee. Transactional Video on Demand (TVOD) models, like iTunes and Sky Box Office, allow users to pay for individual pieces of content. Advertising-Based Video on Demand (AVOD) models, such as YouTube and Facebook Watch, provide free content supported by advertisements. Hybrid models combine elements of SVOD and AVOD, offering flexibility to cater to diverse audience preferences.
Content acquisition strategies are also discussed, highlighting the dual approach of purchasing broadcasting rights for existing films and TV shows and investing in original content production. This section underscores the importance of a robust content library in attracting and retaining subscribers.The presentation addresses the challenges faced by OTT platforms, including the unpredictability of content acquisition and audience preferences. It emphasizes the difficulty of balancing content investment with returns in a competitive market, the high costs associated with marketing, and the need for continuous innovation and adaptation to stay relevant.
The impact of OTT platforms on the Bollywood film industry is significant. The competition for viewers has led to a decrease in cinema ticket sales, affecting the revenue of Bollywood films that traditionally rely on theatrical releases. Additionally, OTT platforms now pay less for film rights due to the uncertain success of films in cinemas.
Looking ahead, the future of OTT in India appears promising. The market is expected to grow by 20% annually, reaching a value of ₹1200 billion by the end of the decade. The increasing availability of affordable smartphones and internet access will drive this growth, making OTT platforms a primary source of entertainment for many viewers.
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2. Nature and Definition
of Planning
Principles of Planning
Objectives of planning
Planning process
Types of plans
Benefits and pitfalls of
planning.
Principles of
organizing
Organization levels
Organizational designs
and structure
Line and staff
organizations
Approaches
Delegation of authority
Factors affecting
delegation of authority
Span of management
Centralization and
decentralization of
Authority.
sanjaykanagala,rimsmba,kakinada
3. In simple words, planning is deciding in advance
what is to be done, when where, how and by
whom it is to be done. Planning bridges the gap
from where we are to where we want to go. It
includes the selection of objectives, policies,
procedures and programmes from among
alternatives. A plan is a predetermined course of
action to achieve a specified goal. It is an
intellectual process characterized by thinking
before doing. It is an attempt on the part of
manager to anticipate the future in order to
achieve better performance. Planning is the
primary function of management.
sanjaykanagala,rimsmba,kakinada
4. Different authors have given different definitions of planning from time to
time. The main definitions of planning are as follows:
According to Alford and Beatt, “Planning is the thinking process,
the organized foresight, the vision based on fact and experience
that is required for intelligent action.”
According to Theo Haimann, “Planning is deciding in advance
what is to be done. When a manager plans, he projects a course
of action for further attempting to achieve a consistent co-
ordinate structure of operations aimed at the desired results.
According to Billy E. Goetz, “Planning is fundamentally choosing
and a planning problem arises when an alternative course of
action is discovered.”
According to Koontz and O’ Donnell, “Planning is an intellectual
process, conscious determination of course of action, the basing
of decision on purpose, facts and considered estimates.”
According to Allen, “A plan is a trap laid to capture the future.”
sanjaykanagala,rimsmba,kakinada
5. Planning is an Intellectual Process
Planning Contributes to the Objectives
Planning is a Primary Function of
Management
A continuous Process
Planning Pervades Managerial Activities
sanjaykanagala,rimsmba,kakinada
6. Reduction of Uncertainty
Better Utilization of Resources
Increases Organizational Effectiveness
Reduces the Cost of Performance
Concentration on Objectives
Helps in Co-ordination
Makes Control Effective
Encouragement to Innovation
Increase in Competitive Strength
Delegation is Facilitated
sanjaykanagala,rimsmba,kakinada
7. Establishing objectives
Establishment of Planning Premises
Determining Alternative Courses
Evaluation of Alternatives
Selecting a Course of Action
Formulating Derivative Plans
Establishing Sequence of Activities
Feedback or Follow-up Action
sanjaykanagala,rimsmba,kakinada
8. Whether the business is large or small, company
heads set overall goals for the business and break
these down into objectives. Management has to
develop and implement plans to meet these
objectives. Depending on the type of business, the
time frame and the focus of management, objectives
can have different characteristics. The key for the
managers is to match plan implementation to the
type of objective
OBJECTIVES
TIME-RELATED
ROUTINE
DEVELOPMENT
sanjaykanagala,rimsmba,kakinada
9. Strategic Planning
◦ Long term and provides broad goals and direction
for the entire business
Operational Planning
◦ Short term and identifies specific activities for each
area of business
sanjaykanagala,rimsmba,kakinada
10. Step 1 – External Analysis
◦ Managers study factors outside the firm that can affect
effective operations: customers, competitors, the economy,
government
Step 2 – Internal Analysis
◦ Managers study factors inside the business that can affect
success: operations, finances, personnel, other resources
Step 3 – Mission
◦ Managers agree on the most important purposes or
directions for the firm based on the information collected
The first 3 steps are referred to as SWOT analysis –
the examination of strengths and weaknesses
along with opportunities and threats
sanjaykanagala,rimsmba,kakinada
11. Mission Statement – short, specific statement
of the businesses purpose
Vision – the companies reason for existing
Step 4 – Goals
◦ Managers develop outcomes for the business to
achieve that fit within the mission
Step 5 – Strategies
◦ Managers identify the effects expected from each
area of the firm if goals are to be achieved
sanjaykanagala,rimsmba,kakinada
12. How will the work be done
Who will do the work
What resources will be need
For a specific area of the business
It can include
◦ Developing budgets
◦ Planning inventory levels
◦ Purchasing raw materials
◦ Setting production levels and etc
sanjaykanagala,rimsmba,kakinada
14. A specific statement of a result the business
expects to achieve
Characteristics of goals
◦ Goals must be specific and meaningful
◦ Goals must be achievable
◦ Goals should be clearly communicated
◦ Goals should be consistent with each other and with
overall company goals
sanjaykanagala,rimsmba,kakinada
15. A specific financial
plan
Financial budget
assist managers in
determining the
best way to use
available money
sanjaykanagala,rimsmba,kakinada
16. A time plan for reaching objectives
Valuable in planning the most effective
use of time
sanjaykanagala,rimsmba,kakinada
17. A specific measure against which something
is judged
Standard are set for:
◦ Goods and services produced
◦ Quality
◦ Amount of time tasks should take, etc.
sanjaykanagala,rimsmba,kakinada
18. List of steps to be
followed for
performing certain
work
A flowchart can be
used to show the
order in the steps
in a work
procedure
sanjaykanagala,rimsmba,kakinada
19. To do a good deal
of planning,
managers need a
lot of information
Research is used
to collect data and
provide
information
needed to improve
their planning
decisions
sanjaykanagala,rimsmba,kakinada
20. Principle of Specialization
Principle of Functional Definition
Principles of Span of Control/Supervision
Principle of Scalar Chain
Principle of Unity of Command
sanjaykanagala,rimsmba,kakinada
21. According to the principle, the whole work of
a concern should be divided amongst the
subordinates on the basis of qualifications,
abilities and skills. It is through division of
work specialization can be achieved which
results in effective organization.
sanjaykanagala,rimsmba,kakinada
22. According to this principle, all the functions
in a concern should be completely and clearly
defined to the managers and subordinates.
This can be done by clearly defining the
duties, responsibilities, authority and
relationships of people towards each other.
Clarifications in authority-responsibility
relationships helps in achieving co-ordination
and thereby organization can take place
effectively.
.
sanjaykanagala,rimsmba,kakinada
23. According to this principle, span of control is
a span of supervision which depicts the
number of employees that can be handled
and controlled effectively by a single
manager. According to this principle, a
manager should be able to handle what
number of employees under him should be
decided. This decision can be taken by
choosing either fromal wide or narrow span.
There are two types of span of control:-
sanjaykanagala,rimsmba,kakinada
24. ◦ Wide span of control- It is one in which a manager
can supervise and control effectively a large group
of persons at one time. The features of this span
are:-
Less overhead cost of supervision
Prompt response from the employees
Better communication
Better supervision
Better co-ordination
Suitable for repetitive jobs
sanjaykanagala,rimsmba,kakinada
25. According to this span, one manager can effectively
and efficiently handle a large number of subordinates
at one time.
◦ Narrow span of control- According to this span, the work
and authority is divided amongst many subordinates and a
manager doesn't supervises and control a very big group of
people under him. The manager according to a narrow span
supervises a selected number of employees at one time.
The features are:-
Work which requires tight control and supervision, for example,
handicrafts, ivory work, etc. which requires craftsmanship, there
narrow span is more helpful.
Co-ordination is difficult to be achieved.
Communication gaps can come.
Messages can be distorted.
Specialization work can be achieved.
sanjaykanagala,rimsmba,kakinada
26. ◦ Managerial abilities- In the concerns where managers are
capable, qualified and experienced, wide span of control is
always helpful.
◦ Competence of subordinates- Where the subordinates are
capable and competent and their understanding levels are
proper, the subordinates tend to very frequently visit the
superiors for solving their problems. In such cases, the
manager can handle large number of employees. Hence
wide span is suitable.
◦ Nature of work- If the work is of repetitive nature, wide
span of supervision is more helpful. On the other hand, if
work requires mental skill or craftsmanship, tight control
and supervision is required in which narrow span is more
helpful.
sanjaykanagala,rimsmba,kakinada
27. ◦ Delegation of authority- When the work is delegated to
lower levels in an efficient and proper way, confusions are
less and congeniality of the environment can be
maintained. In such cases, wide span of control is suitable
and the supervisors can manage and control large number
of sub- ordinates at one time.
◦ Degree of decentralization- Decentralization is done in
order to achieve specialization in which authority is shared
by many people and managers at different levels. In such
cases, a tall structure is helpful. There are certain concerns
where decentralization is done in very effective way which
results in direct and personal communication between
superiors and sub- ordinates and there the superiors can
manage large number of subordinates very easily. In such
cases, wide span again helps.
sanjaykanagala,rimsmba,kakinada
28. Scalar chain is a chain of command or authority
which flows from top to bottom. With a chain of
authority available, wastages of resources are
minimized, communication is affected,
overlapping of work is avoided and easy
organization takes place. A scalar chain of
command facilitates work flow in an organization
which helps in achievement of effective results.
As the authority flows from top to bottom, it
clarifies the authority positions to managers at all
level and that facilitates effective organization.
sanjaykanagala,rimsmba,kakinada
29. It implies one subordinate-one superior
relationship. Every subordinate is answerable
and accountable to one boss at one time.
This helps in avoiding communication gaps
and feedback and response is prompt. Unity
of command also helps in effective
combination of resources, that is, physical,
financial resources which helps in easy co-
ordination and, therefore, effective
organization.
sanjaykanagala,rimsmba,kakinada
30. Authority Flows from Top to Bottom
Managing Director
↓
Marketing Manager
↓
Sales/ Media Manager
↓
Salesmensanjaykanagala,rimsmba,kakinada
31. There are different ways to define levels of
business organization such as the terms used in
business process modeling. This method has three
levels of organization -- the organizational level,
the process level and the business activity level.
Each level offers a different perspective of an
organization's activities. In business process
modeling, levels of organization help managers
analyze how to increase efficiency.
1. Business Process Modeling
2. Organizational Level
3. Process Level
4. Activity Level
sanjaykanagala,rimsmba,kakinada
32. A business can use three levels of business
process modeling to analyze how work is
performed. Every work process must be
documented in a form that includes flowchart
symbols and written descriptions. This
written form shows how any product or
service is handled by different employees.
Using a flowchart, stakeholders such as
managers and employees can troubleshoot
problems and suggest improvements to the
way business activities are organized.
sanjaykanagala,rimsmba,kakinada
33. At the organizational level, it's important to
consider all major functions of the business. An
organizational-level analysis might include
listing functions that support each product family
in a manufacturing company. Listing the
functions helps to define the business's overall
capacity to serve its customers. In a smaller
company, such as a construction company, there
might be only a few functions -- such as a sales
function, a project management function and an
accounting function. Other functions might be
important to the construction company, but
might be performed by outside labor, such as
subcontractors.
sanjaykanagala,rimsmba,kakinada
34. Inside the organization, it's important to study
the flowcharts of all business activities in one
process. A process might consist of all activities
that support a major service that a company
provides to customers. Experts in different areas
of the business process can analyze how the
business process works in an interdisciplinary
task force. Experts in one activity might suggest
improvements for another business activity to
make it more efficient, with the end goal of
benefiting the customer.
sanjaykanagala,rimsmba,kakinada
35. Inside a business process, each business activity consists
of a manager and employees who assist in creating very
detailed descriptions of work tasks performed. These
employees have firsthand knowledge of work tasks and
can suggest improvements to their own work. They also
understand how tasks performed by others in their activity
contribute to the activity's efficiency. When these task
experts participate in cross-functional task forces,
involving employees from different business processes,
they can suggest how changes at the organizational level
will impact their activity. A task force might decide that
one business activity should occur in a different order in
the sequence of work activities in a business process, or
chain of production.
sanjaykanagala,rimsmba,kakinada
36. Organizational designs fall into two categories,
traditional and contemporary. Traditional designs
include simple structure, functional structure,
and divisional structure. Contemporary designs
would include team structure, matrix structure,
project structure, boundaryless organization, and
the learning organization. I am going to define
and discuss each design in order to give an
understanding of the organizational design
concept.
sanjaykanagala,rimsmba,kakinada
38.
A simple structure is defined as a design with low
departmentalization, wide spans of control, centralized
authority, and little formalization. This type of design is
very common in small start up businesses. For example in
a business with few employees the owner tends to be the
manager and controls all of the functions of the business.
Often employees work in all parts of the business and
don’t just focus on one job creating little if any
departmentalization. In this type of design there are
usually no standardized policies and procedures. When the
company begins to expand then the structure tends to
become more complex and grows out of the simple
structure.
sanjaykanagala,rimsmba,kakinada
39.
A functional structure is defined as a design
that groups similar or related occupational
specialties together. It is the functional
approach to departmentalization applied to
the entire organization.
sanjaykanagala,rimsmba,kakinada
40.
A divisional structure is made up of separate,
semi-autonomous units or divisions. Within
one corporation there may be many different
divisions and each division has its own goals
to accomplish. A manager oversees their
division and is completely responsible for the
success or failure of the division. This gets
managers to focus more on results knowing
that they will be held accountable for them.
sanjaykanagala,rimsmba,kakinada
42.
A team structure is a design in which an organization
is made up of teams, and each team works towards a
common goal. Since the organization is made up of
groups to perform the functions of the company,
teams must perform well because they are held
accountable for their performance. In a team
structured organization there is no hierarchy or chain
of command. Therefore, teams can work the way they
want to, and figure out the most effective and
efficient way to perform their tasks. Teams are given
the power to be as innovative as they want. Some
teams may have a group leader who is in charge of
the group.
sanjaykanagala,rimsmba,kakinada
43.
A matrix structure is one that assigns specialists from
different functional departments to work on one or more
projects. In an organization there may be different
projects going on at once. Each specific project is assigned
a project manager and he has the duty of allocating all the
resources needed to accomplish the project. In a matrix
structure those resources include the different functions of
the company such as operations, accounting, sales,
marketing, engineering, and human resources. Basically
the project manager has to gather specialists from each
function in order to work on a project, and complete it
successfully. In this structure there are two managers, the
project manager and the department or functional
manager.
sanjaykanagala,rimsmba,kakinada
44.
A project structure is an organizational structure
in which employees continuously work on
projects. This is like the matrix structure;
however when the project ends the employees
don’t go back their departments. They
continuously work on projects in a team like
structure. Each team has the necessary
employees to successfully complete the project.
Each employee brings his or her specialized skill
to the team. Once the project is finished then the
team moves on to the next project.
sanjaykanagala,rimsmba,kakinada
45.
Some large organizations have adopted this
type of structure. That is, the organization is
comprised of many independent
decentralized business units, each with its
own products, clients, competitors, and profit
goals. There is no centralized control or
resource allocation.
sanjaykanagala,rimsmba,kakinada
46. A boundaryless organization is one in which its design is not defined by,
or limited to, the horizontal, vertical, or external boundaries imposed by
a predefined structure. In other words it is an unstructured design. This
structure is much more flexible because there is no boundaries to deal
with such as chain of command, departmentalization, and organizational
hierarchy. Instead of having departments, companies have used the
team approach. In order to eliminate boundaries managers may use
virtual, modular, or network organizational structures. In a virtual
organization work is outsourced when necessary. There are a small
number of permanent employees, however specialists are hired when a
situation arises. Examples of this would be subcontractors or
freelancers. A modular organization is one in which manufacturing is the
business. This type of organization has work done outside of the
company from different suppliers. Each supplier produces a specific
piece of the final product. When all the pieces are done, the organization
then assembles the final product. A network organization is one in which
companies outsource their major business functions in order to focus
more on what they are in business to do.
sanjaykanagala,rimsmba,kakinada
47.
A learning organization is defined as an organization
that has developed the capacity to continuously learn,
adapt, and change. In order to have a learning
organization a company must have very
knowledgeable employees who are able to share their
knowledge with others and be able to apply it in a
work environment. The learning organization must
also have a strong organizational culture where all
employees have a common goal and are willing to
work together through sharing knowledge and
information. A learning organization must have a
team design and great leadership. Learning
organizations that are innovative and knowledgeable
create leverage over competitors.
sanjaykanagala,rimsmba,kakinada
50. DEALS WITH THE AUTHORITY RELATIONSHIPS
i.e THE PROBLEMS OF LINE AND STAFF
WHAT IS POWER, RESPONSIBILITY AND
AUTHORITY?
WHAT ARE AUTHORITY RELATIONSHIPS?
sanjaykanagala,rimsmba,kakinada
51. POWER IS THE ABILITY OF INDIVIDUALS OR
GROUPS TO INDUCE OR INFLUENCE THE
BELIEFS OR ACTIONS OF OTHER PERSONS
OR GROUPS
POWER:
1. LEGITIMATE
2. EXPERT
3. REFERENT
4. REWARD
5. COERCIVE
sanjaykanagala,rimsmba,kakinada
52. AUTHORITY IN AN ORGANISATION IS THE
POWER IN A POSITION ( AND THROUGH IT
THE PERSON OCCUPYING THE POSITION ) TO
EXERCISE DISCRETION IN MAKING DECISIONS
AFFECTING OTHERS.
IT IS POWER, BUT IN AN ORGANISATIONAL
SETTING
sanjaykanagala,rimsmba,kakinada
53. LINE FUNCTIONS ARE THOSE WHICH HAVE
DIRECT RESPONSIBILITY FOR
ACCOMPLISHING THE OBJECTIVES OF THE
ENTERPRISE.
STAFF REFERS TO THOSE ELEMENTS OF THE
ORGANISATION THAT HELP THE LINE TO
WORK MOST EFFECTIVELY IN
ACCOMPLISHING THE PRIMARY OBJECTIVES
OF AN ENTERPRISE.
sanjaykanagala,rimsmba,kakinada
55. THERE IS A LINE OF AUTHORITY FLOW FROM
SUPERIOR TO SUBORDINATE KNOWN AS THE ‘
‘
sanjaykanagala,rimsmba,kakinada
56. THE CLEARER THE LINE OF AUTHORITY
FROM THE ULTIMATE AUTHORITY FOR
MANAGEMENT IN AN ENTERPRISE TO EVERY
SUBORDINATE POSITION , THE MORE
EFFECTIVE WILL BE REPONSIBLE DECISION
MAKING AND ORGANISED
COMMUNICATION.
sanjaykanagala,rimsmba,kakinada
57. STAFF RELATIONSHIP IS ADVISORY.
THE FUNCTION OF PEOPLE IN STAFF POSITION
IS TO INVESTIGATE , RESEARCH AND GIVE
ADVICE TO LINE MANAGERS TO WHOM THEY
REPORT.
sanjaykanagala,rimsmba,kakinada
58. LINE AND STAFF ARE DISTINGUISHED BY
THEIR AUTHORITY RELATIONSHIPS AND NOT
WHAT THEY DO
E.g. THE PR DEPT IS PURELY STAFF..
BUT WITHIN THE DEPT THERE WILL BE LINE
AND STAFF RELATIONSHIPS
sanjaykanagala,rimsmba,kakinada
59. IT IS THE POWER WHICH AN INDIVIDUAL OR
DEPARTMENT MAY HAVE DELEGATED TO IT
OVER SPECIFIED PROCESSES , PRACTICES,
POLICIES , OR OTHER MATTERS RELATING TO
ACTIVITIES UNDERTAKEN BY PERSONNEL IN
DEPARTMENTS OTHER THAN ITS OWN.
sanjaykanagala,rimsmba,kakinada
60. 1. THEIR ADVICE IS CRITICAL AS THEY HAVE
SPECIALISED KNOWLEDGE IN THEIR AREAS
2. THE ADVICE COULD BE CRITICAL IN
SOLVING A PROBLEM
sanjaykanagala,rimsmba,kakinada
61. DANGER OF UNDERMINING LINE AUTHORITY
LACK OF RESPONSIBILITY
THINKING IN A VACUUM
MANAGERIAL PROBLEMS
sanjaykanagala,rimsmba,kakinada
62. UNDERSTANDING AUTHORITY
RELATIONSHIPS
MAKE LINE LISTEN TO STAFF
KEEP STAFF INFORMED
COMPLETED STAFF WORK - i.e ADVICE NOT
CONTROL
MANAGERS HAVE RESPONSIBILITY AND ARE
ACCOUNTABLE
sanjaykanagala,rimsmba,kakinada
64. IT IS THE FUNDAMENTAL ASPECT OF
DELEGATION
IT IS MORE OF HOW MUCH OF AUTHORITY IS
TO BE DELEGATED RATHER THAN WHAT KIND
OF AUTHORITY IS TO BE DELEGATED.
sanjaykanagala,rimsmba,kakinada
65. THE PRIMARY PURPOSE OF DELEGATION IS TO
MAKE ORGANISATION POSSIBLE
ENABLES DECISION MAKING
EFFECTIVE SUPERVISION
sanjaykanagala,rimsmba,kakinada
66. 1. WHEN DECISION MAKING POWER IS
VESTED IN A SUBORDINATE BY A
SUPERIOR
2. SUPERIORS CANNOT DELEGATE
AUTHORITY WHICH THEY DO NOT
HAVE.
sanjaykanagala,rimsmba,kakinada
67. THE DETERMINATION OF RESULTS
EXPECTED FROM PERSONS IN A POSITION
THE ASSIGNMENT OF TASKS TO PERSONS IN
A POSITION
THE DELEGATION OF AUTHORITY FOR
ACCOMPLISHING THESE TASKS
THE HOLDING OF PEOPLE RESPONSIBLE FOR
THE ACCOMPLISHMENT OF THESE TASKS.
sanjaykanagala,rimsmba,kakinada
68. PRINCIPLE OF DELEGATION BY RESULTS EXPECTED
PRINCIPLE OF FUNCTIONAL DEFINITION
SCALAR PRINCIPLE
AUTHORITY PRINCIPLE
PRINCIPLE OF UNITY OF COMMAND
PRINCIPLE OF ABSOLUTENESS OF RESPONSIBILITY
PRINCIPLE OF PARITY OF AUTHORITY AND
RESPONSIBILITY
sanjaykanagala,rimsmba,kakinada
69. AUTHORITY DELEGATED TO AN INDIVIDUAL
MANAGER SHOULD BE ADEQUATE TO ENSURE
THE ABILITY TO ACCOMPLISH RESULTS
EXPECTED.
BACK
sanjaykanagala,rimsmba,kakinada
70. THE MORE A POSITION OR A DEPARTMENT HAS
CLEAR DEFINITIONS OF RESULTS EXPECTED ,
ACTIVITIES TO BE UNDERTAKEN , ORGANISATIONAL
AUTHORITY DELEGATED, AND AUTHORITY AND
INFORMATIONAL RELATIONSHIPS WITH OTHER
POSITIONS UNDERSTOOD, THE MORE ADEQUATELY
THE RESPONSIBLE INDIVIDUALS CAN CONTRIBUTE
TOWARDS ACCOMPLISHING ENTERPRISE
OBJECTIVES.
BACK
sanjaykanagala,rimsmba,kakinada
71. MAINTAINANCE OF INTENDED DELEGATION
REQUIRES THAT DECISIONS WITHIN THE
AUTHORITY COMPETENCE OF INDIVIDUALS BE
MADE BY THEM AND NOT BE REFERRED
UPWARD IN THE ORGANISATION STRUCTURE.
sanjaykanagala,rimsmba,kakinada
73. THE MORE COMPLETELY AN INDIVIDUAL
HAS A REPORTING RELATIONSHIP TO A
SINGLE SUPERIOR , THE LESS THE PROBLEM
OF CONFLICT IN INSTRUCTIONS AND THE
GREATER THE FEELING OF PERSONAL
RESPONSIBILITY FOR RESULTS.
sanjaykanagala,rimsmba,kakinada
74. THE RESPONSIBILITY OF SUBORDINATES TO
THEIR SUPERIORS FOR PERFORMANCE IS
ABSOLUTE , ONCE THEY HAVE ACCEPTED
AN ASSIGNMENT AND THE POWER TO
CARRY IT OUT, AND THE SUPERIORS
CANNOT ESCAPE RESPONSIBILITY FOR THE
ORGANISATION ACTIVITIES OF THEIR
SUBORDINATES.
sanjaykanagala,rimsmba,kakinada
75. THE RESPONSIBILITY FOR ACTIONS CANNOT
BE GREATER THAN THAT IMPLIED BY
AUTHORITY DELEGATED NOR SHOULD IT BE
LESS.
sanjaykanagala,rimsmba,kakinada
76. RECEPTIVENESS
WILLINGNESS TO LET GO
WILLINGNESS TO LET OTHERS MAKE MISTAKES
WILLINGNESS TO TRUST SUBORDINATES
WILLINGNESS TO ESTABLISH AND USE BROAD
CONTROLS
sanjaykanagala,rimsmba,kakinada
78. FAILURE TO PLAN PROPERLY
FAILURE TO DELEGATE AUTHORITY
FAILURE TO BALANCE DELEGATION
GRANTING AUTHORITY WITHOUT
RESPONSIBILITY
HOLDING PEOPLE RESPONSIBLE WHO DO NOT
HAVE AUTHORITY
sanjaykanagala,rimsmba,kakinada
79. WHAT IS IT?
HOW MUCH TO DECENTRALISE?
1. Verifiable objectives
2. Technique of organisation i.e. state each
manager’s duites and responsibilities
3. Character of top leadership
4. Stretch span of management to the
maximum
5.Promote managers only when they have good
subordinates to take their place
sanjaykanagala,rimsmba,kakinada
80. COSTLINESS OF THE DECISION
UNIFORMITY OF POLICY
HISTORY OF THE ENTERPRISE
MANAGEMENT PHILOSOPHY
ENVIRONMENTAL INFLUENCES
AVAILABILITY OF MANAGERS
sanjaykanagala,rimsmba,kakinada
81. Decentralization
The delegation of decision making authority to
managers throughout the organization
Centralization Decentralization
Minimum freedom Maximum freedom
sanjaykanagala,rimsmba,kakinada
82. Benefits of Decentralization
Lower-level managers are more informed
about local conditions
Managers acquire decision-making
experience that trains them to assume
leadership roles in organization
Managerial independence leads to greater
motivation
sanjaykanagala,rimsmba,kakinada
83. Costs of Decentralization
Managers may make goal incongruent decisions
Duplication of services (accounting and
advertising)
Increased cost of accumulating and processing
information
Managers may waste time arguing about shared
services
sanjaykanagala,rimsmba,kakinada
84. Most companies adopt a blend of
decentralized and centralized functions
(decentralize marketing but centralize tax
planning)
Decentralization is most successful when
organization's segments are relatively
independent
Diversified Single Industry Single
Product Line Multi-Product Product
No Problems Common Problems
sanjaykanagala,rimsmba,kakinada
85. Decentralization cannot work unless top
management is willing to abide by its
managers' decisions
Stepping in and overriding managers'
decisions will quickly result in motivational
problems
sanjaykanagala,rimsmba,kakinada
86. Be careful to separate these two ideas
Profit centres hold a manager accountable
for revenues & expenses
Decentralized manager has the freedom to
make decisions
Cost centre may be more decentralized than
a profit centre if the cost centre manager
has more authority
sanjaykanagala,rimsmba,kakinada
87. write the Nature and Definition of Planning?
Discuss Principles and Objectives of Planning
What is Planning process? Explain different
Types of plans?
Write the Benefits and pitfalls of planning.
What is meant by Principles of organizing?
Discuss various Organization levels with
suitable diagrams?
sanjaykanagala,rimsmba,kakinada
88. 1. Discuss various Organizational designs and
structure with suitable diagrams
2. What is meant Line and staff organization?
Write various Approaches of Delegation of
authority?
3. What are the Factors affecting delegation of
authority?
4. What is Span of management ?
5. Discuss Centralization and decentralization
of Authority with an illustration.
sanjaykanagala,rimsmba,kakinada