2. Organizing receiving area-Before
Over $300,000 worth of product
comes through our back door.
If we do not keep it organized,
shrink will rise greatly!
3. Organizing receiving area-AFTER
I initiated, planned, and executed
the process of getting the receiving
area clean and organized!
This made a huge difference in the number
of OOS in the store, by allowing the team
to have more accurate counts.
4. Supplies and Mop Station-Before
Our supplies were costing the store’s
bottom line, up to $3500 a week!
With good planning and organization,
I cut it down to $1200 a week.
5. Supplies and Mop Station-AFTER
Cutting costs=Saving Money!
Saved my store, on average,
$1400!
6. Accomplishments
• Graduated MD1 Program
• Appointed Champion of Tobacco Compliance of
District K
– Each store received 100% score on audit
• Successfully executed 5 store walks and audits
from Bruce Lucia, our Division President
• Chosen to help 3 struggling stores prepare for
district store walks and execution walks
• Received a Level 5 evaluation from Unit Manager
(1-5 with 5 being, Greatly Exceeds Expectations)
7. Accomplishments
• I was able to raise our Grocery OSAT
(Customer Overall Satisfaction) from 52% to
69% in 2 months.
• Helped our store team raise the total store
OSAT from 65% to 74% in 2014
• I also assembled a grocery OOS team to help
lower OOS from 59 average daily OOS to 42
– Increased sales from 11.7% over last year in the
grocery department
• I assembled a supply team to help keep costs
down and supplies organized
