1. Robert Ricker
1350 Glenn Dr Crown Point, IN 46307 • (480) 242-0594 • r3times@gmail.com
I have extensive experience in Grocery, retail, wholesale and high pressuresales environments, spending most of my career in
supervisory roles. My key strengths are centered on my ability to satisfy my customers. Ihave nearly 20 years of experience in
Grocery wholesale, retail and non-Grocery retail.
PROFESSIONAL OBJECTIVE
My immediate objective is to obtain a position where I can leverage my past experience and leadership ability, with a
company that can provide me with a long term path to success.
I am passionate about creating an environment where associates respect and adhere to company standards of integrity and
ethics, while exceeding all company objectives and financial goals.
PROFESSIONAL EXPERIENCE
Strack and Van Til, Grocery Manager –July 2015 to Jan 2015
• Manage and direct all functions within the Grocery Department of the storeas wellas serving as the store’s
assistant Store Manager
• Oversee allordering, receiving, inventorycontrol, labor, scheduling, profit/loss, and conditions throughout the
department
• Developing a structured routine among associatesto create an effective and comfortable working environment that
allows for efficiency and high productivity
• Regularly responded to customer requests and, or concerns regarding business while creating long lasting
relationships
•
Albertsons , Dairy Manager/4th Grocery/Acting Assistant Grocery Manager--Mar2014 to June 2015
• Oversee perimeterdepartments to maximize sales by overcoming obstacles that may hinder success
• Maintain Dairy department by ordering stockingrotating, cleaning, etc to have optimalsales opportunities.
• Offer quality customer service to allcustomers
MiCamp Merchant Services, Account Sales Manager-Jan 2013-March 2014
• Inside/Outside sales-business to business
• Secure merchant processing to increase sales and profit for company
• Ongoing, committed Customer Service forallmerchant partners
• Secure business cash advances/loans
• Leverage past retailexperience and relationships to connect with merchants
Costco Wholesale, Nov 2013-January 2014
Bakery/Front End (supplemental/seasonal only)

2. • Offer great customer service to allmembers
• Assist in all operations primarily in Bakery and Front End
• Assist in all departments as needed during holiday
Cardinale Way Mazda, July 2012- Jan 2013
Auto Sales
• Maintained a sales average of 10 vehicles per month
• Relied heavily on customer serviceand sales skills
• Inbound/ outbound calls, in addition to securing appointments via networking and on line sales
• Provided financing solutions to potentialbuyers, working with themto purchase within targeted budget
Blockbuster Inc., Dec. 2008 – May 2012
Store Manager
• Managed all daily operations of a BlockbusterVideo location
• Developed a structured routine among associates to create an effectiveand comfortable working environment that
allows for efficiency and high productivity
• Trained and supervised multiple associates
• Effectively reduced shrink in alllocations
• Improved budget percentageto plan by 10% over a 2 period span
• Regularly responded to customer requests and, or concerns regarding business while creating long lasting
relationships
• Always kept labor to average 98% of demand
• Verified orders from third party vendors. Conducted quarterly inventories
Home Depot, Feb. 2007 to Oct. 2008
Department Head
• Supervised employee’s overnight/early morning
• Delegated workloads to optimize each employee’s skills and abilities
• Presented and implemented solutions to leadership regarding inventory control
• Training coordinator for heavymachinery (forklift, electric pallet jacks, “reach” etc.)
• Conducted daily safety meeting with allemployees before storebusiness
• Performed all“Key Carrier” duties
Fry's Food and Drug Stores, Jan. 2006 to Nov. 2006
Grocery Manager

3. • Managed and directed all functions within the GroceryDepartment of the store as wellas serving as the store’s
assistant Store Manager
• Oversaw allordering, receiving,inventory control, labor, scheduling, profit/loss, and conditions throughout the
department
• Exceeded companystandards for CustomerService
• Daily Supervision of 20 plus associates in an operation exceeding $500k/weekin average sales
• Led the GroceryDepartment through the grand opening of a new store
Centex Home Equity-Tempe, AZ May 2005 to Nov. 2005
Loan Officer/Customer Service Manager
• Refinancing mortgages in sub-prime
• Consolidation Loans
• Diligently gathered documents fromclients to close on a scheduled timeframe
• Closed the first loan in my branch/ won an award
Pepsi Bottling Group, Oct. 2001 to May 2005
Sales Representative
• Communicated daily with retailstore management teams, to improve sales for both their companyand Pepsi.
• Executed and maintained multiple display locations, in store for Pepsi, in numerous locations, always working to
improve sales and profits.
• Was responsible for the ordering, Inventory Management and sales of approximately 500 pallets of product per
week.
• Maintained a high levelof customer service in allstores I serviced, throughout my time with Pepsi.
Albertsons Inc., June 1994 to Sep 2001
Grocery Manager/ Assistant Store Director
• Managed and directed all functions within the GroceryDepartment of the store as wellas serving as the store’s
assistant Store Manager.
• Oversaw allordering, receiving,inventory control, labor, scheduling, profit/loss, and conditions throughout the
department.
• Exceeded companystandards for CustomerService.
• Daily Supervision of 20 plus associates in an operation exceeding $300k/weekin average sales.
• Assisted in the opening of multiple new store locations.
• Held all positions within the Grocerydepartment beforereachingthe position of Department Manager.
• Attended Albertsons “CareerAdvancement Program”.
EDUCATION
Cerro Coso Community College

4. 3000 College Heights Blvd.
Ridgecrest, CA 93555
Major- GeneralEducation
Levelof Completion- 1 year
Sherman E. Burroughs High School
500 French Street
Ridgecrest, CA 93555
Levelof Completion- Graduated with diploma
REFERENCES AVAILABLE UPON REQUEST