“Do not wait; the time will never be ‘just right.’ Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along.” —George Herbert

1. Motivation
By CA. Sanjiv Nanda
FAC, MBA, B.com LLB

2. Presentation Outlines
• Define.
• What Motivates People.
• Qualities of Motivation.
• Process of Motivation.
• Basic Models of Motivation.
• Theories of Motivation.
• Motivations through Individuals & Team.
• 10 Rules of Motivation.

3. Define
• The driving force within individuals by which they attempt
to achieve some goal in order to fulfill some needs or
expectation.
• The degree to which an individual wants to choose in
certain behavior.

4. Motivation is…..
• Complex
• Psychological
• Physical
• Unique to each and every person
• Context sensitive
• Not fully understood

5. WHAT MOTIVATES PEOPLE
External Rewards
• Salary
• Working conditions
• Benefits
• Environment
• Achievement
• Responsibility
• Recognition
• Feedback
• Learning and
growth
Internal Rewards

6. WHAT MOTIVATES PEOPLE
Achievement : Recognize achievements through programs
that showcase performers.
Responsibility: Have volunteer programs and other programs
that enable employees to showcase their responsibility towards
each other and the society at large.
Recognition: Recognize winners through awards like Service
Quality Awards, Best Operations Awards, Best Trainer Awards,
etc.

7. WHAT MOTIVATES PEOPLE
Cont.…
Feedback: Follow a system of feedback and performance appraisal i.e. the
360o
system in which both the boss and subordinate participate
Learning and Growth: Give a lot of importance to training and
development and have various training academies to cater to various
sections of employees.
Analyze training needs to recognize competency gaps and impart knowledge
through customized training programs.

8. Qualities of Motivation
• Energizes behavior
• Directs behavior
• Enable persistence towards a goal
• Exists in varying details

9. Process of Motivation
It is a process by which a person’s efforts are
energized, directed and sustained towards attaining
the goal.
• Energy- A measure of intensity or drive.
• Direction- Towards organizational goal.
• Persistence- Exerting effort to achieve goal
ENERGY DIRECTION PERSISTENCE

10. Six C’ s of Motivation
Challenges
Control
Consequences
Constructing meaning
Collaboration
Choices

11. Basic Model of Motivation
Needs or
expectations
Needs or
expectations
Drive force
(Behavior or
Action)
Drive force
(Behavior or
Action)
Result in
Desired GoalsDesired Goals
Which ProvidesWhich ProvidesFulfillmentsFulfillments
FeedbackFeedback
To Achieve

12. Theories of Motivation
• Maslow’s
• McGregor’s
• McClelland’s

13. MASLOW’S HIERARCHY OF NEEDS
Physiological needs
(air, water, food, rest, exercise,etc)
Safety needs
(shelter, job security,
retirement plan, insurance)
Love and belonging
(children, friends,
partners)
Self esteem
(fame, recognition,
reputation, dignity)
Self
actualization
(Confidence,
achievements,
freedom)
Self
actualization
(Confidence,
achievements,
freedom)
Self esteem
(fame, recognition,
reputation, dignity)
Love and belonging
(children, friends,
partners)
Safety needs
(shelter, job security,
retirement plan, insurance)
Physiological needs
(air, water, food, rest, exercise, etc.)

14. MCGREGOR’S XY THEORY

15. MCCLELLAND’S
MOTIVATIONAL NEEDS THEORY
ACHIEVEMENT AFFILIATION POWER

16. MCCLELLAND’S ACHIEVEMENT
The belief that it is important to meet or exceed a standard of excellence.
Focus upon:
•Out-performing others
•Performing against internal standards of excellence
•Achieving unique or innovative accomplishments
•Long-range career planning
If you scored highest in Achievement:
•You place importance on doing things better, faster or in new ways
•You want to use time well and get frustrated by time-wasting
•You can see organizational politics as a waste of time
•Given the choice of doing something yourself or delegating, you would probably
choose to do it yourself

17. MCCLELLAND’S AFFILIATION
The belief that establishing and maintaining close, friendly relationships is
important
Focus upon:
•Being liked, accepted and popular
•Concern about separation or disruption of relationships
•Seeing group tasks as primarily social activities
If you scored highest in Affiliation:
•You place highest priority on avoiding conflict and maintaining good relations
•You are concerned about people’s feelings
•You take time to socialize at work and are in touch the ‘grapevine’
•If you had to delegate to someone who might resent the extra work, you would most likely
do it yourself

18. MCCLELLAND’S POWER
• The belief that having an impact matters.
Focus upon:
• Feeling – or being perceived as – strong, effective and influential
• Taking forceful actions that affect people
• Giving unsolicited support or advice
• Influencing, persuading or making a point
If you scored highest in Power:
• You are most concerned with having impact on events and people
• You make a point of understanding organizational politics and influential
relationships
• When used as socialized power and given the choice of doing something yourself or
delegating, you would prefer to let the other person complete the task so that they
can learn and develop.
The value for Power can take 2 forms:
1. Personalized Power – used for self-benefit.
2. Socialized Power – used for the benefit of others
The value for Power can take 2 forms:
1. Personalized Power – used for self-benefit.
2. Socialized Power – used for the benefit of others

19. Motivating By Individuals
Individual work is when you choose a goal to meet and
create a plan of action that you will follow by yourself.
You cannot call individual work anything that has
required the aid of another person.

20. Motivating By Teamwork
• Teamwork is when a group of people with similar goals
gets together to create an action plan that will ensure that
the goal is met with success. Companies, businesses, and
organizations use the word "teamwork" as a way to make
the organization more cohesive and create a good bond
among the members. This way, the work to be done will be
shared and appreciated more once the goal is met.

21. 10 Rules to Motivate
Yourself
1. Be a role model.
2. Be open & Direct.
3. As for feedback.
4. Have a clear vision.
5. Share your responsibility.
6. Start with small steps.
7. Do not compare yourself with others.
8. Procrastination is your enemy.
9. Learn from your previous mistakes.
10. Have a specific plan.

23. CA. Sanjiv Nanda
Smarthead Consultants pvt. LtD.
NDR & Co. , Chartered Accountants
You Tube Channel :- Seek Expert Business Advice
Personal Id :- ca.sanjiv.nanda@gmail.com
Personal id ;- sanjiv.nanda@gmail.com
sanjiv.nanda@smartheadconsulting.com
https://www.youtube.com/channel/UCmmx2GFXeoF-DNtNjwnpYJA
https://www.facebook.com/ca.sanjivnanda919/