Lenovo is the number 1 global PC maker but is still struggling to unlock its brand potential globally. A market survey found that while the brand has recognition among large businesses, it needs a more crystalline brand positioning to become globally renowned. Lenovo is undertaking a global customer segmentation exercise and interviews with internal and external stakeholders to define its brand DNA. The vice president will be involved in guiding the brand's personality, photography, and social media presence. Key challenges include differentiation from competitors as products have many similarities and avoiding a cluttered product range. Next steps include increasing brand popularity through more stores as in China, making India and other populous countries global marketing hubs, and attaching customers through superior service.