This document discusses effective communication and its key aspects. Effective communication is a two-way process where the sender conveys a clear message that the receiver understands. There are two types of communication: verbal, which includes oral and written, and non-verbal. Some important communication skills are using proper language, listening effectively, and having good body language. Barriers to effective communication can include language, cultural, individual, and organizational differences. People can become better communicators by interacting positively with others, expanding their vocabulary, having a positive attitude, and employing effective body language.