The document discusses different types of communication, including oral, written, electronic, and visual communication. It defines communication as the transfer of information from one person to another with the hope of feedback. Oral communication can be formal or informal, with examples given of each. Written communication is used for complex information that requires a record. Electronic communication uses technology, with examples like email and voicemail. Visual communication draws attention through pictures, charts, signs and body language.

1. Communication and
Types of
Communication
Subject: Office Administration
Teacher: Ms. Dwyer
School: Jamaica College
Grade: 10

2. Which best explains
the term
communication?
a) Communication is the transfer of
information from one person to another,
with hope of getting a feedback.
b) Communication is talking to members of
the class
c) Communication is transfer of information
among humans only.

3. What is
communication?
• Communication is the transfer of information from
one person to another, with hope of getting a
feedback.
OR
• Communication is the act or process of using
words, sounds, signs, or behaviors to express or
exchange information or to express your ideas,
thoughts, feelings, etc., to someone else.

4. Types of
Communication
• Oral Communication
• Written Communication
• Electronic Communication
• Visual Communication

5. Oral
Communication
cont’d
Oral Communication is the process of
verbally transmitting information and ideas
from one individual or group to another.
Oral communication can be either Formal
or Informal.

6. Oral
Communication
cont’d
Examples of informal oral communication
include:
• Face-to-face conversations
• Telephone conversations
Examples of formal oral communication:
• Interviews
• Conferences
• Classroom lectures

7. Written
Communication
Written communication is the type of
communication used for complex information. It
is also used when a record for future reference is
needed.
Examples of written communication are:
• business letters
• memoranda
• agendas
• reports
• questionnaires
• notices.

8. Electronic
Communication
Electronic Communication can be referred to as
any communication that requires the use of
technology.
Types of electronic channels are:
• Teleconference
• Videoconference
• electronic mail (e-mail)
• Voicemail
• cellular phone

9. Visual
Communication
Visual communication draws or attracts attention. It
can be used to simplify and compare information as
well as illustrate trends and ideas.
• Examples of visual communication are pictures:
• charts and graphs
• signals and signs
• multi-media presentations
• body language

10. N.B.
Detailed content is available on Edmodo for
further reading.

11. You are correct!!!
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12. You are incorrect
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