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Powerful. Flexible. Intelligent An Overview of Google Analytics’ New Features Shyam  Govardhan Customer Solutions Engineer Australia & New Zealand
Actionable Insights and Metrics Trinity Strategy
Actionable Insights and Metrics ,[object Object],[object Object]
Trinity Strategy (Avinash Kaushik) Clickstream ClickDensity Analysis Segmentation Key Metrics Research A/B Testing Customer Satisfaction Heuristic Evaluations Voice of Customer Orders / Leads Revenue: How, Why Conversion Rates Nuances of Outcome Problem Resolution
 
Agenda 1 2 4 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5 3
Powerful ,[object Object],[object Object],[object Object]
Engagement Goals … and more of them
Expanded Number of Goals to 20 ,[object Object]
Engagement Goals ,[object Object],[object Object]
Setting up: URL Destination goals
Setting up: Time on Site goals
Setting Up: Pages/Visit goals
Recommendations ,[object Object],[object Object],[object Object],[object Object],[object Object]
Expanded Mobile Reporting
Value Proposition ,[object Object],[object Object],[object Object]
Track Your Mobile Presence - Before HTML iPhone Android
Track Your Mobile Presence – Now  [ link ] HTML  & Applications WAP iPhone Windows  Mobile Android Blackberry Pearl & Curve
Better High-End Device Reporting
Track Activity to Mobile Websites [ link ] ,[object Object],[object Object],[object Object],[object Object],[object Object],[Ad]  Car Sale  – Low car prices –  cars.com  –  Call: 800-123-2431
Tracking Mobile Applications ,[object Object],http://www.flickr.com/photos/ronin691/2896622279/ http://www.flickr.com/photos/pietel/1945669725/
Tracking Mobile Apps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Advanced Table Filters
Advanced Table Filters Ordering by Average Value Not statistically significant
Filter By Visible Dimensions and Metrics ,[object Object]
Setting the Filter Rules
View Filtered Results
Intelligent ,[object Object],[object Object]
Analytics Intelligence
Donald Rumsfeld on Unknown Unknowns http://www.youtube.com/watch?v=_RpSv3HjpEw
Analytics Intelligence
Daily Intelligence Alerts
Weekly Intelligence Alerts
Monthly Intelligence Alerts
Adjust Sensitivity and Create Segments ,[object Object]
Custom Alerts
Create Custom Alerts
Create and Save the Alert
Dimensions and Metrics
Flexible ,[object Object],[object Object]
Multiple Custom Variables
Better Insights with Custom Variables Visited Flights Section Visited Hotels Section Visited Bali Sub-Section Registered Member Premium Subscriber Newsletter Subscriber Placed item in cart Added friend to network Logged out of account
The Code ,[object Object]
Sharing Segments and Custom Reports
Share Custom Segments
Share the Link
Preview, Customise, and Save
Sharing Completed
Share Custom Reports
Recap
Google Analytics New Features 1 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],3
Recommended Books ,[object Object],[object Object],[object Object]
Trinity Strategy (Avinash Kaushik) Clickstream ClickDensity Analysis Segmentation Key Metrics Research A/B Testing Customer Satisfaction Heuristic Evaluations Voice of Customer Orders / Leads Revenue: How, Why Conversion Rates Nuances of Outcome Problem Resolution
Thank You

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Powerful Flexible Intelligent

Editor's Notes

  1. Short amount of time – brief introduction to make you aware of what is available with these new features. Wealth of information available online. Won’t be delving into any technical concepts Q &amp; A – if we don’t cover all your questions today, we will answer them offline and place the responses on our blog
  2. Discover how these new features provide you more power to measure, manipulate and analyse your data.
  3. Previously: only 4 goals per profile. If you wanted to track more goals, you would have to create a duplicate profile and then define a new set of goals Now: 20 goals per profile. Grouped into 4 goal sets, with 5 goals per set Each set will appear in your reports as a tab per goal set
  4. Two new goal types allow you to measure user engagement on your site. The new goal types allow you to set thresholds for Time on Site and Pages per Visit.
  5. Recommend grouping URL goals and engagement goals in separate goal sets Watch out for increases in site-wide conversion rates
  6. This feature allows you to filter the rows in any Google Analytics table based on different metric conditions
  7. Wouldn’t it be great if Google Analytics could tell you what to pay attention to? Now it can. Spend your time taking actions on your data, not finding actions to take.
  8. Tautology: Logic. a compound propositional form all of whose instances are true, as “A or not A.”
  9. Analytics Intelligence will provide automatic alerts of significant changes, great or small, in the data patterns of your site metrics and dimensions -- Currently: Automated detection on 11 dimensions &amp; 18 metrics These reports allow users to check in on the health of their business without cumbersome analysis for high level changes and focus on actionable data insights. Enable users to respond quickly to adverse changes in visitor behavior or capitalize on surge of quality traffic.
  10. The top graph (similar to other reports) shows the traffic based on the selected time period. Alerts will be shown underneath the graph. Automatic alerts will appear in green. Custom alerts will appear in blue. To view the alerts, click on the desired bar. The information will populate underneath. No correlation between multiple alerts.  Up to you and your analysts to determine if this is a significant event.
  11. Monthly alerts look 12 months back
  12. You can set daily, weekly, and monthly triggers on different dimensions &amp; metrics, and be notified by email or right in the user interface when the changes actually occur.
  13. Custom alerts will be calculated from when the alert is created onwards. Currently only available to the user that created the alert.
  14. Organizations require flexible analytics tools that can meet their unique reporting needs. With the following features, Google Analytics adds powerful customization capabilities to meet those demands.
  15. Multiple Custom Variables provide you the power and flexibility to customize Google Analytics and collect the unique site data most important to your business at the page, session, and visitor levels. You can set multiple variables for one visit, and overwrite a variable&apos;s value in certain cases. Truly segment your audience to YOUR needs
  16. Previously created segments and custom reports would only be visible in the account that created it If co-worker wanted to recreate it, you had to instruct them on how to re-create step-by-step Now, just share a link When co-worker opens link in account, see a pre-filled advanced segment.  All they have to do now is customise it to their needs, and hit save.
  17. Short amount of time – brief introduction to make you aware of what is available with these new features. Wealth of information available online. Q &amp; A – if we don’t cover all your questions today, we will answer them offline and place the responses on our blog