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1
Persuasive
Communication
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2 2
Persuasion: Defined as the act of trying to
convince someone of something, or
convincing someone to do something.
Persuasive communication: Any message
that is intended to shape, reinforce, or
change the responses, of another or others.
Definition
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3 3
Ethos
• Appeal to ethics, refers to the effort to
convince your audience of your credibility or
character.
Pathos
• Appeal to emotions, refers to the effort to
persuade your audience by making an
appeal to their feelings.
Logos
• Appeal to logic, refers to the effort to
convince your audience by using logic and
reason.
3 Pillars of Persuasive Communication
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4 4
1
2
3
4
5
Understand purpose versus topic so that you can
engage your listeners.
Develop confidence, focus, and credibility.
Exhibit honesty, trust, and a
conversational style.
Use principles of persuasion.
Maximize your non-verbal communication.
Persuasive communication techniques
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5 5
persuasive
communication
Intrapers
onal
Interpers
onal
Group
Public
and
mass
Types of Persuasive Communication
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6 6
Intrapersonal Persuasive communication:
• It happens when you try to convince yourself to do something.
It includes self-motivation, self-reflection, goal setting, imagination.
• Example: If you were dealing with a stressful situation
and used self-talk to calm yourself down.
Interpersonal Persuasive communication:
• It is the communication between two people
who already possess a close bond.
It includes Testimonials, personal stories, social proof,
utilization of data and statistics, and calls to action.
• Example: Asking someone (family friend, girlfriend,)
• for a favour or permission.
Click to edit Master title style
7 7
Group Persuasive communication:
• Most often it involves one or more people
trying to convince a group of something.
• Example: We all are experienced this kind of
communication while working on a group project for our assignments.
Public and mass Persuasive communication:
• Mass communication is that one transmitted
through media to a larger audience.
• Example: Leaders speech at political campaigns.
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8 8
Step 1 Attenti
on
One must first get the intended
audience to listen to what one
has to say.
Step 2
Compr
ehensi
on
The intended audience must
understand the argument or
message presented.
Step 3 Accept
ance
The intended audience must
accept the arguments or
conclusions presented in the
communication.
Step 4 Retent
ion
The message must be
remembered, have staying
power
Steps to persuade communication
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9
It creates good bonding and relations
Cultivates good working environment.
It can gain co-operation from all.
INSERT LOGO HERE
Importance of Persuasive
communication
It cleans doubt in the mind of the
receiver.
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10
10
1. Attempting to make your case with an up-front hard sell.
2. Resisting compromise.
3. Thinking the secret of persuasion lies in presenting great arguments.
4. Assuming persuasion is a one-time effort.
Errors to avoid in persuasive communication
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11
“ Rhetoric (Art of persuasive speaking or writing), it
seems, is a producer of persuasion for belief, not for
instruction in the matter of right and wrong.
- PLATO
Be a free thinker and don’t accept everything you hear
as truth. Be critical and evaluate that you believe in.
- ARISTOTLE:
11
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12
Thank You
Dongiri. Ajay Kumar
MBA Business Administration
DMS, School of Management
Pondicherry University

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Persuasive Communication.pptx persuasive communication

  • 1. Click to edit Master title style 1 Persuasive Communication
  • 2. Click to edit Master title style 2 2 Persuasion: Defined as the act of trying to convince someone of something, or convincing someone to do something. Persuasive communication: Any message that is intended to shape, reinforce, or change the responses, of another or others. Definition
  • 3. Click to edit Master title style 3 3 Ethos • Appeal to ethics, refers to the effort to convince your audience of your credibility or character. Pathos • Appeal to emotions, refers to the effort to persuade your audience by making an appeal to their feelings. Logos • Appeal to logic, refers to the effort to convince your audience by using logic and reason. 3 Pillars of Persuasive Communication
  • 4. Click to edit Master title style 4 4 1 2 3 4 5 Understand purpose versus topic so that you can engage your listeners. Develop confidence, focus, and credibility. Exhibit honesty, trust, and a conversational style. Use principles of persuasion. Maximize your non-verbal communication. Persuasive communication techniques
  • 5. Click to edit Master title style 5 5 persuasive communication Intrapers onal Interpers onal Group Public and mass Types of Persuasive Communication
  • 6. Click to edit Master title style 6 6 Intrapersonal Persuasive communication: • It happens when you try to convince yourself to do something. It includes self-motivation, self-reflection, goal setting, imagination. • Example: If you were dealing with a stressful situation and used self-talk to calm yourself down. Interpersonal Persuasive communication: • It is the communication between two people who already possess a close bond. It includes Testimonials, personal stories, social proof, utilization of data and statistics, and calls to action. • Example: Asking someone (family friend, girlfriend,) • for a favour or permission.
  • 7. Click to edit Master title style 7 7 Group Persuasive communication: • Most often it involves one or more people trying to convince a group of something. • Example: We all are experienced this kind of communication while working on a group project for our assignments. Public and mass Persuasive communication: • Mass communication is that one transmitted through media to a larger audience. • Example: Leaders speech at political campaigns.
  • 8. Click to edit Master title style 8 8 Step 1 Attenti on One must first get the intended audience to listen to what one has to say. Step 2 Compr ehensi on The intended audience must understand the argument or message presented. Step 3 Accept ance The intended audience must accept the arguments or conclusions presented in the communication. Step 4 Retent ion The message must be remembered, have staying power Steps to persuade communication
  • 9. Click to edit Master title style 9 It creates good bonding and relations Cultivates good working environment. It can gain co-operation from all. INSERT LOGO HERE Importance of Persuasive communication It cleans doubt in the mind of the receiver.
  • 10. Click to edit Master title style 10 10 1. Attempting to make your case with an up-front hard sell. 2. Resisting compromise. 3. Thinking the secret of persuasion lies in presenting great arguments. 4. Assuming persuasion is a one-time effort. Errors to avoid in persuasive communication
  • 11. Click to edit Master title style 11 “ Rhetoric (Art of persuasive speaking or writing), it seems, is a producer of persuasion for belief, not for instruction in the matter of right and wrong. - PLATO Be a free thinker and don’t accept everything you hear as truth. Be critical and evaluate that you believe in. - ARISTOTLE: 11
  • 12. Click to edit Master title style 12 Thank You Dongiri. Ajay Kumar MBA Business Administration DMS, School of Management Pondicherry University