The document discusses aligning ICT services to support the strategic goals of an educational enterprise. It outlines 3 agendas: 1) identifying principles to align ICT services, 2) describing the value of an integrated information architecture, and 3) drawing e-services solution models. The presentation also includes frameworks for organizational management and strategic intent, as well as models for aligning metrics, information architecture, and technology to organizational mission and vision.

1. PERFORMANCE MANAGEMENT AND ICT SERVICES ALIGNMENT Enabling ICT for Education

7. BUSINESS MODEL DEFINITION CORE CAPABILITIES PARTNER NETWORK VALUE CONFIGURATION VALUE PROPOSITION TARGET CUSTOMER CUSTOMER RELATIONSHIP COST STRUCTURE REVENUE STREAM SCHOOL BUSINESS NAME

8. MANAGEMENT FRAMEWORK ON ORGANIZATION AND RESULTS L E A D E R S H I P PEOPLE POLICY & STRATEGY PARTNERSHIP & RESOURCES P E R F O R M A N C E P R O C E S S E S PEOPLE RESULTS CUSTOMER RESULTS SOCIETY RESULTS ORGANIZATION RESULTS

9. BUILDING BLOCKS OF STRATEGIC INTENT MANDATE VISION MISSION VALUES T E C H N O L O G Y FUNCTIONS GOALS OBJECTIVES POLICIES PROCESS PRODUCTS USERS CUSTOMERS PARTNERS SUPPLIERS ORGANIZATION DECISION STRUCTURE INFLUENCE RELATIONSHIPS LOCATIONS CORE CAPABILITIES DIFFERENTIATING CAPABILITIES KEY PERFORMANCE INDICATORS FUND SOURCES THE ORGANIZATION INFORMATION & LEARNING SYSTEMS STANDARDS PROCESS METHODS TOOLS

10. ALIGNMENT MODEL MISSION VISION & BUSINESS STRATEGY METRICS INFORMATION ARCHITECTURE INFORMATION COMMUNICATION LEARNING TECHNOLOGY SERVICES STANDARDS – METHODOLOGY – TOOLS - ARTIFACTS D E L I V E R Y S U P P O R T 1. STUDENTS 2. CUSTOMER 3. PARTNERS EXPECTATION MODELS PRODUCTS ORGANIZATION

14. INFORMATION SYSTEM ANALYSIS BUSINESS DOMAIN BUSINESS AREA 1 BUSINESS AREA 2 BUSINESS PROCESS 1 BUSINESS PROCESS 2 BUSINESS PROCESS 3 PROCESS OBJECTIVES INPUT PROCEDURES OUTPUT SHARE PROCESS STAKEHOLDERS PROCESS LOCATIONS DATA ELEMENTS MEDIA SOURCES QUANTITY QUALITY TIMING RESPONSIBILITY TRIGGERS TASKS ACTIVITIES SEQUENCES RELATIONSHIPS RULES CONTROLS AUTHORITY KINDS FORMAT INFORMATION TIMING STYLE GUIDE QUALITY QUANTITY USERS MEDIA FORMAT SECURITY REDUNDANCY CONTINUITY POLICIES USERS STORE Organization, Functions and Outcomes Mandate, Mission, Vision Strategic, Tactical and Operation Goals

15. INFORMATION SYSTEMS ANALYSIS INPUT PROCEDURES OUTPUT SHARE STORE USER ACCESS DEVICE INPUT/OUTPUT DEVICE APPLICATION SERVICES DATABASE SERVICES PROCESS DEVICE STORAGE DEVICE NETWORK DEVICE COMMUNICATION USER INTERFACE NETWORK SERVICES SECURITY SERVICES TECHNOLOGY DEVICES TECHNOLOGY PROGRAMS Performance Specifications Functional and Non-Functional Requirements People Skills Service Level Service Features

16. INTEGRATED SERVICES CONFIGURATION EXECUTIVE OFFICES BUSINESS OFFICE Student Record Information System Human Resources Information System Learning, Content & Library Management System Financial & Asset Management System INTRANET/INTERNET INFRASTRUCTURE I n t e r n e t b r o w s e r I n t e r n e t b r o w s e r www.school.edu.ph Maximum Usage Traffic STUDENTS PARENTS ACADEMIC OFFICES REGISTRAR OFFICE Evaluation, Monitoring Planning System D A T A S E R V I C E S

18. STUDENT RECORD MANAGEMENT SYSTEM DATA SERVICES APPLICATION SERVICES Program Procedures and Controls FINANCIAL INFORMATION SYSTEM INSTRUCTION LEARNING MANAGEMENT SYSTEM DATA RECORDING INTERFACE INFORMATION REPORTING INTERFACE SYSTEM MANAGEMENT INTERFACE STUDENT ENROLLMENT STUDENT PERFORMANCE REPORTS STUDENT PROFILE HARDWARE DEVICES & BANDWIDTH ACCESS INPUT FORM OUTPUT FORM APPLICATION REGISTRATION CERTIFICATION TRANSCRIPT CURRICULUM GRADE ENROLLMENT GRADUATES

19. LEARNING CONTENT MANAGEMENT SYSTEM DATA SERVICES APPLICATION SERVICES Program Procedures and Controls STUDENT INFORMATION SYSTEM FINANCIAL MANAGEMENT SYSTEM DATA RECORDING INTERFACE INFORMATION REPORTING INTERFACE SYSTEM MANAGEMENT INTERFACE LIBRARY RESOURCES VIRTUAL CLASS CONTENT AUTHORING CURRICULUM PROGRAM HARDWARE DEVICES & BANDWIDTH ACCESS INPUT FORM OUTPUT FORM COURSES RESOURCES LESSON INTERACTION COMMUNICATION TEST PRESENTATION FEEDBACK LEARNING ASSESSMENT

20. HUMAN RESOURCES INFORMATION SYSTEM DATA SERVICES APPLICATION SERVICES Program Procedures and Controls FINANCIAL INFORMATION SYSTEM ASSET MANAGEMENT SYSTEM DATA RECORDING INTERFACE INFORMATION REPORTING INTERFACE SYSTEM MANAGEMENT INTERFACE EMPLOYEE ATTENDANCE EMPLOYEE SALARY/BENEFITS EMPLOYEE PERFORMANCE EMPLOYEE PROFILE HARDWARE DEVICES & BANDWIDTH ACCESS INPUT FORM OUTPUT FORM BIODATA TIMESHEET CERTIFICATION PAYROLL RATES EVALUATION LEGAL ACCOUNTS EMPLOYEE PERFORMANCE

21. FINANCIAL INFORMATION SYSTEM DATA SERVICES APPLICATION SERVICES Program Procedures and Controls HUMAN RESOURCE INFORMATION SYSTEM STUDENT INFORMATION SYSTEM DATA RECORDING INTERFACE INFORMATION REPORTING INTERFACE SYSTEM MANAGEMENT INTERFACE ACCOUNTING TREASURY BUDGET CASHIER HARDWARE DEVICES & BANDWIDTH ACCESS INPUT FORM OUTPUT FORM COLLECTION LEDGER REPORTS REPORTS REQUEST INVENTORY TRIAL BALANCE ACCOUNTS ASSETS & PROCUREMENT

22. ASSET MANAGEMENT MANAGEMENT SYSTEM DATA SERVICES APPLICATION SERVICES Program Procedures and Controls HUMAN RESOURCE INFORMATION SYSTEM FINANCIAL MANAGEMENT SYSTEM DATA RECORDING INTERFACE INFORMATION REPORTING INTERFACE SYSTEM MANAGEMENT INTERFACE SUPPLIES ROOMS BUILDINGS EQUIPTMENT HARDWARE DEVICES & BANDWIDTH ACCESS INPUT FORM OUTPUT FORM ITEM GROUP ITEM GROUP STATUS QUANTITY ITEM GROUP ITEM GROUP QUALITY DISPOSAL VEHICLES

23. NETWORK SERVICES CONFIGURATION

24. INFORMATION SYSTEM REQUIREMENTS 3. PERSONNEL MANAGEMENT RESULTS REQUIREMENTS DATA REQUIREMENTS BUSINESS ACTIVITIES BUSINESS ENTITIES 5.LEARNING MANAGEMENT 4. FINANCIAL MANAGEMENT 2. ASSET MANAGEMENT 1. STUDENT RECORDS

25. PROCESS DEFINITION: TASKS STAGE ACTORS ACTIVITIES DESCRIPTORS DATA ATTRIBUTES TRIGGERS CONTROLS A. B. C. D. E.

26. PROCESS DEFINITION: TASKS STAGE ACTORS ACTIVITIES DESCRIPTORS OUTPUT INFORMATION FORMAT ATTRIBUTES A. B. C. D. E.

29. INSTRUCTION & LEARNING MANAGEMENT KNOWING INTERFACE ASSESSMENT INTERFACE RECORD INTERFACE REGISTRATION INTERFACE COMMUNICATION INTERFACE PUBLICATION INTERFACE Learning & Content Management System Learner & Teacher Information System Communication & Collaboration System Assessment Development & Administration System USER SINGLE SIGN-ON Learning Objects Database LEARNER Information Database Assessment Objects Database Transaction Audit Database Web Content & eMail Database outsource In-house

30. ICT BASED LEARNING APPLICATION Real-Time Face to Face Interaction On-line Canned Interaction INSTRUCTOR-LED LEARNING SELF-DIRECTED LEARNING BLENDED LEARNING KNOWLEDGE DATABASE ASSESSMENT & CERTIFICATION DATABASE Interactive Streaming Broadcast STREAMING VIDEO FEED DATABASE Web Conference Social Networking Digital Publication and Content Library Virtual Classroom TEXTUAL, IMAGE, VIDEO, AUDIO INFORMATION MANAGEMENT DATABASE TRANSACTIONAL IN/OUTPUT PEDAGOGY & COMPETENCY STANDARDS PROCESS & TECHNOLOGY STANDARDS

31. ICT BASED LEARNING DEFINITION LEARNING OBJECTIVES To know To differentiate To analyze To construct PERFORMANCE CRITERIA Questions Products INSTRUCTIONAL METHOD Lecture Demonstration Discussion Project COMPUTER USAGE 1:One 1:Group 1:Class INSTRUCTIONAL MATERIALS Internet Services Desktop Software SUBJECT: GRADE/YEAR LEVEL: TOPIC: COMPETENCY GOAL: COMPETENCY OBJECTIVES: PRE-REQUISITES:

39. SILO BASED CONFIGURATION