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Chapter 3
Understanding Perceptions and Attributions

  The Perceptual Process* (esp. Figure 3.1, p. 68)
  Perceptual Selection*
  Person Perception*
  Perceptual Errors*
  Attributions: Perceived Causes of Behavior*
  Exercise: Truth or Consequences?



                                                     1
Perception

Definition: The process by which people select,
organize, interpret, and respond to information
from the world around them.
  Perception (consciously and unconsciously) involves
  searching for, obtaining, and processing information in
  the mind in an attempt to make sense of the world
Selection and organization often account for
differences in interpretation/perception between
individuals observing the same stimuli

                                                            2
Basic Elements in the Perceptual Process*
                       (See Figure 3.1, page 68)


                                                      Observation
 Environmental                                     * Taste        * Smell
    Stimuli                                        * Hearing      * Sight
                                                   * Touch



Perceptual Selection                                  Perceptual
* External factors
                                                     Organization
* Internal factors
                                                   * Perceptual grouping



Interpretation                                         Response
* Perceptual errors                                    * Covert
* Attributions                                         * Overt



                                                                            3
Concepts Manifest in the Princeton Case

Selective Screening: the process by which people filter
out most information so they can deal with the most
important matters
Perceptual Set: an expectation of a perception based on
past experience with the same or similar objects
Pollyanna Principle: the notion that pleasant stimuli are
processed more efficiently and accurately than unpleasant
stimuli; an effect of motivation on perception
Perceptual Grouping: tendency to form individual stimuli
into a meaningful pattern by continuity, closure, proximity,
or similarity

                                                               4
Person Perception

Definition: the process by which individuals
attribute characteristics or traits to other people;
closely related to attribution
Implicit personality theories: personal beliefs
about the relationships among other’s physical
characteristics, personality traits, and specific
behaviors
Impression Management: the attempt people
make to manipulate or control the impressions
others form about them

                                                       5
Common Perceptual Errors

Perceptual defense: the tendency for people to protect
themselves against ideas, objects, or situations that are
threatening
Stereotyping: the tendency to assign attributes to someone
solely on the basis of the category of people, of which that
person is a member
Halo effect: the process by which the perceiver evaluates
another person solely on the basis of one attribute, either
favorable or unfavorable
Projection: the tendency for people to see their own traits in
others
Expectancy effects: extent to which expectations bias how
events, objects, and people are actually perceived
   Self-fulfilling prophecy: expecting certain things to happen will
   shape the behavior of the perceiver in such a way that the expected
   is more likely to happen

                                                                         6
Nature of the Attribution Process*


Definition: The ways in which people come to understand
the causes of their own and others’ behaviors
Most often an unconscious process (i.e., people are not
normally aware of making attributions)
People are constantly attributing the behavior of themselves
and others to either internal (i.e., personal) or external
(i.e., situational) causes.




                                                               7
The Attribution Process

Antecedents--        •Information
factors internal     •Beliefs
to the perceiver     •Motivation



                                      •Perceived external
Attributions made by the perceiver     or internal causes
                                       of behavior


                                                            •Behavior
                     Consequences for the perceiver         •Feelings
                                                            •Expectations



                                                                            8
Theory of Causal Attributions

                                      Consistency
                              s   Does person usually        Ye
                            Ye                                 s
                                  behave this way in
                                    this situation?


                                    Distinctiveness
External Attribution               Does person behave              Internal Attribution
                                                              No
 (to person’s situation)   Yes    differently in different         (to person’s disposition)
                                        situations?


                                      Consensus
                           Ye
                             s     Do others behave          No
                                    similarly in this
                                       situation?


                                                                                         9
Frequent Attribution Errors*


Fundamental Attribution Error = overestimating the
personal causes for other’s behavior while underestimating
the situational causes
Self-Serving Bias = attributing personal success to internal
factors and personal failure to external factors




                                                               10

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Perception

  • 1. Chapter 3 Understanding Perceptions and Attributions The Perceptual Process* (esp. Figure 3.1, p. 68) Perceptual Selection* Person Perception* Perceptual Errors* Attributions: Perceived Causes of Behavior* Exercise: Truth or Consequences? 1
  • 2. Perception Definition: The process by which people select, organize, interpret, and respond to information from the world around them. Perception (consciously and unconsciously) involves searching for, obtaining, and processing information in the mind in an attempt to make sense of the world Selection and organization often account for differences in interpretation/perception between individuals observing the same stimuli 2
  • 3. Basic Elements in the Perceptual Process* (See Figure 3.1, page 68) Observation Environmental * Taste * Smell Stimuli * Hearing * Sight * Touch Perceptual Selection Perceptual * External factors Organization * Internal factors * Perceptual grouping Interpretation Response * Perceptual errors * Covert * Attributions * Overt 3
  • 4. Concepts Manifest in the Princeton Case Selective Screening: the process by which people filter out most information so they can deal with the most important matters Perceptual Set: an expectation of a perception based on past experience with the same or similar objects Pollyanna Principle: the notion that pleasant stimuli are processed more efficiently and accurately than unpleasant stimuli; an effect of motivation on perception Perceptual Grouping: tendency to form individual stimuli into a meaningful pattern by continuity, closure, proximity, or similarity 4
  • 5. Person Perception Definition: the process by which individuals attribute characteristics or traits to other people; closely related to attribution Implicit personality theories: personal beliefs about the relationships among other’s physical characteristics, personality traits, and specific behaviors Impression Management: the attempt people make to manipulate or control the impressions others form about them 5
  • 6. Common Perceptual Errors Perceptual defense: the tendency for people to protect themselves against ideas, objects, or situations that are threatening Stereotyping: the tendency to assign attributes to someone solely on the basis of the category of people, of which that person is a member Halo effect: the process by which the perceiver evaluates another person solely on the basis of one attribute, either favorable or unfavorable Projection: the tendency for people to see their own traits in others Expectancy effects: extent to which expectations bias how events, objects, and people are actually perceived Self-fulfilling prophecy: expecting certain things to happen will shape the behavior of the perceiver in such a way that the expected is more likely to happen 6
  • 7. Nature of the Attribution Process* Definition: The ways in which people come to understand the causes of their own and others’ behaviors Most often an unconscious process (i.e., people are not normally aware of making attributions) People are constantly attributing the behavior of themselves and others to either internal (i.e., personal) or external (i.e., situational) causes. 7
  • 8. The Attribution Process Antecedents-- •Information factors internal •Beliefs to the perceiver •Motivation •Perceived external Attributions made by the perceiver or internal causes of behavior •Behavior Consequences for the perceiver •Feelings •Expectations 8
  • 9. Theory of Causal Attributions Consistency s Does person usually Ye Ye s behave this way in this situation? Distinctiveness External Attribution Does person behave Internal Attribution No (to person’s situation) Yes differently in different (to person’s disposition) situations? Consensus Ye s Do others behave No similarly in this situation? 9
  • 10. Frequent Attribution Errors* Fundamental Attribution Error = overestimating the personal causes for other’s behavior while underestimating the situational causes Self-Serving Bias = attributing personal success to internal factors and personal failure to external factors 10