1. Patti Riggio
127 S Hadsall Genoa, IL 60135 | 224 806 0450 | Priggio76@gmail.com
Professional Summary
Sale professional with exceptional record of growing business, creating customer loyalty and reviving lost
accounts- with a reputation for understanding the scope and nature of customers’ business to best identify
sales opportunities. Experienced maintaining high level of personalized service to numerous accounts
simultaneously in fast paced environment.
Qualifications
 Excellent communication skills, ability to work well in a high paced and unfamiliar environment.
 10 plus years with manufacturing experience.
 Strong people skills.
 Detailed and Job focused.
Costco Wholesale October 2015 – Present
Service clerk: Strong customer service skill, extremely high paced environment and ability to keep a positive
demeanor under all stressful situations.
Job requirements included: Maintain front end of store keep things neat an in order.
Answer all customer inquiries, membership questions, and product inquiries.
Other requirement included: upselling customer’s current memberships.
Closing duties- restocking, collecting all applicable paper work and assisting other depts. with any closing
procedures.
AFI Industries. Sept 2012 to October 2015
Inside/Outside sales
Point of contact between customers and Manufacturing.
Grew accounts from X to Y
Job requirements but not limited: Contacting new and existing customers daily. Average 4 hours of daily call
time.
Calling on old inactive accounts to determine if new business was available.
Quoting-included verbal descriptions, email descriptions, customer prints or samples.
Knowledge of customer print was a must as well as using applicable knowledge and tools required in the
industry to quote accurately. Understanding process start to finish from raw materials to completion and
secondary operations to quote accurate lead times.
Following up on customer inquiries: expedites, pricing and quality issues.

2. Tutco Fast/ Heat April 2007 to May 2009 INSIDESALES
Inside Sales/Quoting.
Responsibilities included:
Heavy inbound calls- answering customer inquiries, lead time, pricing.
Maintain followup on all productions orders and, and notify customers of any changes.
Work closely with outside sales on new and existing accounts.
Order entry
Verbal and print quotes.
Attend weekly production meetings with sales, engineering and manufacturing dept.
Keep all customer documents and files in orders.
Stavely Services - Purchasing/Customer Services October 2006 to March 2007
Bando USA- Purchasing and Customer Services August 2002 To January 2006
Wolfcraft USA- Customer Service and Import Freight Feb 1997 To July 2002
Education
College of DuPage 1997 - Business Management Courses
Harper-2003 Business management certificate
G Skin and Beauty Jan 2009 – Cosmetology certification and licensed through state of IL.
Skills:65 WPM, Microsoft Office, AS400, 10 Key.
Activities: Relay for Life cancer walk- Raisemonies for cancer research.
Volunteer duringmonth of November to do free haircuts for less fortunateat local church.