This document contains the resume of Gagan Taneja. It summarizes his career objective, professional profile, areas of expertise, career highlights and personal details. His objective is to gain respectable status in his profession and excel further. He has over 10 years of experience in customer relations, sales support and business administration. His areas of expertise include sales process, order execution, debtors management, and customer relations. Currently he works as an Executive of Sales & Business Administration at Siemens Ltd, where his key responsibilities include order booking, monitoring accounts receivables, and maintaining customer relationships.

1. Gagan Taneja
Mobile: +919560314154/ +919953520162
E-Mail: gtlfc007@gmail.com
Skype – gtlfc007
CAREER GOALS & OBJECTIVE
My Objective is to gain respectable status in my profession and work hard with utmost endeavor everyday to improve and
excel further in that profession.
Company's Goals & Standards is the ultimate paramount for an Employee so the Targets & Standards Company sets self will
comply to the same with a most efficient manner desired.
PROFESSIONAL PROFILE
 Pro-active visionary with a drive for real time results with 10 years’ experience in Customer Relations, Sales
Support & Business Administration.
 Confidently can work alone and as a Team Player assisting the Division to ensure the completion of the given
assignment successfully within the time frame.
 Proficient in handling operations in compliance to the rules and regulation laid by the Company.
 Positively driven and amiable behavior, an effective communicator with sound interpersonal & leadership skills.
AREAS OF EXPERTISE
Sales Process: Preparation of Technical Cost Sheet pertains to every Enquiry to ascertain EBIT as per the Commercial
Guidelines followed with submission of Techno-Commercial Offer to the Customer.
Order Execution & Revenue Management – Managing and maximizing Revenue for Siemens Switchgear
Products.
Debtors Management: Duly and timely management of Accounts Receivables of the Company.
Sales Support: rendering necessary Sales and Business Administrative support to the respective Sales Engineers
and Managers.
Customer Relations: Responding to incoming emails and telephonic enquiries and work as a liaison between the
company and existing potential Markets so strong and sound rapport with the Customers is an inevitable outcome.
CAREER HIGHLIGHTS
Executive – Sales & Business Administration (North Region), Siemens Ltd (Feb’08 – till date)
Key Responsibilities
 Order Booking and Execution with daily follow-ups regarding on time delivery of manufacturing goods with our OEC
(Order Execution Cell) Team and Logistics Team for maximizing Turnover.
 Monitoring of Accounts Receivables of our Channels Partners and Customers and follow up for payments.
 Issuing Credit Notes towards various Incentives, like Cash discounts, Early Payment Incentive, Marketing Incentive etc.
 Collection of pending Sales Tax Forms along with reviewing & reducing E-I/E-II Forms pendency and TDS account
receivables.
 Responsible for preparation of Channel-Partners Agreement & Channel Target-Letters of respective CPs, Balance
Confirmation Letters, Interest Calculation, Business Performance letters.
 Handling the responsibility of dispatch related particulars encompass Commercial Invoices, Bank Guarantees
and Inspection Reports to the Customers.
 Maintaining and Updating Sales Order Intake/ Enquiry Reports on day to day basis and posting the same to the
Reporting Manager for further evaluation from the Head Office.
 Data preparation for Dealer Monitoring Sheet (DMS) and providing DMS to our Channel-Partners.
 Preparation of Report for the Monthly Sales Orders followed by UOV (Unexecuted Order Value) analysis and evaluation.
 Lodging Customer/ CPs complaints and co-ordination with Logistics for closure of same.
 Co-ordination with Customers, CPs, Logistics Team and Sales Engineers for smooth closure of RMS (Return Material
Scheme) cases.
 Responding to incoming emails and telephonic enquiries and work as a liaison between the company.
 Seeking sales opportunities, contacting potential customers followed with preparation of Technical Cost Sheet and
Techno-Commercial Offer pertains to every Enquiry as per the Commercial Guidelines.
 Monitoring of Technical GA Drawing readiness along with a Quality Assurance Plan/ Inspection Reports followed with
coordinating the Design Department for timely preparation.
 Ensuring totally Compliance oriented Business by examining every initial enquiry/ order via using Damex-End User
Check Link.
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2.  Reputation for discretion, integrity, honesty and ability to manage confidential and strictly compliance related
information.
National Sales Coordinator, Paramount Instruments Pvt. Ltd (July’06 – Oct’07)
Key Responsibilities
 Actualizing marketing strategies and maintaining business communications with All India Dealers and Customers before,
during and after Sales.
 Establishes, develops and maintains business relationships with current customers and prospective customers in the
assigned territory/market segment to generate new business.
 Building professionally sound rapport with All India Dealers by handling their imminent Enquiries/ Feedbacks over
telephone/ e-mails and act as an efficient tool in serving them duly and timely.
 Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
 Analyzing Competitors Business activities and providing the necessary information and inputs to the higher
Management.
 Preparation of Commercial Offers/ Tender submission as and when desired by the Dealers and Customers.
 Decipher Customer requirements and offer the best solution based on formal company policies.
 Conduct market research to identify trends and manage sales activities accordingly.
 Providing necessary Service feedback and support related with any manufacturing problem/ defects to the Dealers and
the Customers all over India.
 Following up with the Customers for pending “C” Forms, Outstanding Payments & Way Bills.
 Preparation of Daily Sales Order Report, Collection Statements.
 Preparation of Sales Orders and following up with Works for timely production and manufacturing.
 Giving Presentations to the Reporting Manager to analyze monthly sales projection and areas which needs to be
dissected for further improvement.
 Provides historical records by maintaining records on area and customer sales.
 Administration/ Back Office Operations within the Company.
ACADEMIA
 Completed Post Graduate Diploma in Management Studies (Specialization – Finance) with Distinction.
 Bachelors of Commerce from Delhi University, 2005
IT SKILL SET
 Worked in MS- Excel, MS- Word, MS- Power Point, MS- Outlook.
 Proficient in SAP Spiridon Module as an End User.
 Proficiently worked in Siemens Intranet Tools namely Damex Links & BESYS System (Overall Business Outlook).
PERSONAL DETAILS
Address : GH-2, 123-D, Ankur Apartments, Paschim Vihar, New Delhi – 110063, India
Date of Birth : 29th
February 1984
Language known : English, Hindi & Punjabi.
DECLARATION: I hereby declare that all the information given above is true to the best of my Knowledge & belief.
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