This document is a resume for Jada Taber summarizing her experience and qualifications for an inside sales or customer service role. She has over 15 years of experience in account management, working in fast-paced environments and establishing relationships with customers and teammates. Her most recent role was as an Inside Sales/Customer Service Representative at Isola Group from 2007 to present, where she maintained a 99% accuracy rating in order entry and supported outside sales reps to achieve high customer satisfaction. She was awarded Inside Sales Rep of the Year in 2012 and Distributor Support Rep of the Year in 2014.

1. JADA TABER
20879 Nova Loop Unit B ♦ Bend, OR 97701 ♦ (541) 480-6080 cell ♦ jadavoss@hotmail.com
Profile Talented Inside Sales/Customer Service Representative with 15 years of experience in Account
Management
 Work in fast-paced environments requiring high levels of accuracy
 Establish and strengthen relationships with customers as well as team members
 Understand importance of re-prioritizing time sensitive tasks to complete under pressure
 Dependable and proactive with willingness to take on new responsibilities
exPerience 2007-Current Isola Group - Phoenix, AZ and Bend, OR
Inside Sales/Customer Service
 With a 99% accuracy rating, enter direct, consignment fill, and consignment billing orders for domestic
customers, and enter direct orders for Isola’s Asian and Europe facilities
 Support Outside Sales Reps through report generation, written quotations, and constant management of
their corporate accounts to achieve high levels of customer satisfaction
 Maintain min/max inventory levels through inventory control programs. Obtain purchase orders for non-
moving stock that has reached 90+ days in age
 Expedite “hot” jobs and push customers to pay up to 20% premium above sell price for 24 hour material
turns. Our team of 7 Inside Sales Reps generated 1.2 million additional sales dollars in 2015
 Coordinate orders with scheduling team and shipments with logistic team at 3 separate US locations to
ensure on time deliveries to our customers
 Awarded Inside Sales Rep of the Year in 2012. Awarded Distributer Support Rep of the Year in 2014.
2004-2007 Packaging Specialists, Inc. - Phoenix, AZ
Account Manager & New Business Development
 Maintain established corporate accounts and expand sales within those accounts
 Identify new customer leads, cold call, and acquire new business
 Negotiate contracts with current clients to ensure future business
 Design custom industrial packaging, build prototypes, and assist engineering to create new product
specifications. Initiate new designs to achieve cost savings, prevent future damage, increase shelf space
 Forecast customers needs and maintain on hand inventory levels to ensure next day delivery. Physically
take inventory of customers warehouses and place orders with customer service
 Train and temporarily manage new account managers
2003-2004 Advanced Foam and Packaging - Phoenix, AZ
Account Manager and Packaging Engineer
 Design protective packaging and create specifications and bill of materials
 Find new material sources and maintain contracts with current suppliers
 Implement new factory layout and improved production schedule to improve organization and reduce
manufacturing time
 Respond to potential customers, compute price quotations, follow up to gain new business, and maintain
their accounts
education 2001 Graduate of Michigan State University – B.S. of Science in Packaging East Lansing, MI
etcetera
Active Outdoors; Volunteer at Elementary School;

2. Co-owner of “Premier Transmission” from 2005 2009 in Phoenix, AZ