Ian T. Slagle has over 8 years of experience in customer service roles across multiple industries. He is currently a Kitchen Manager at Chipotle where he provides excellent customer service, resolves complaints, and manages daily operations. Slagle has a background in production, receiving, and perishables roles where he also focused on customer satisfaction. He is working towards a Bachelor's Degree while bringing skills in Microsoft Office, communication, inventory management, and training new employees.

1. Ian T. Slagle
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1268 Hidden Harbor Drive, Fairport Harbor, Ohio 44077, 440-417-4222 Islagle89@gmail.com
Summary
With 8+ years of customer service experience, engaging customers, identifying their needs to successfully complete their
sales transaction. I have proven to effectively work across multiple departments as well as working with all levels of man-
agement and personnel.
Education
Working towards obtaining my Bachelor’s Degree.
Lakeland Community College (2008 - present) - Major: Audio Production, Intro to Business and English Composition 2.
Humanities and Psychology.
Art Institute of Pittsburgh (2007) - Major: Gaming Art/Design and English Composition 1.
Computer Experience
Computer experience; Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Photoshop CS.
Work Experience
Chipotle – Mentor, Ohio 05/2014 - Present
Kitchen Manager
• Provide customer service to our suppliers in person and over the phone.
• Rectify customer complaints in person and over the phone.
• Resolve computer issues.
• Manage daily staff assignments, kitchen prep and train new employees.
• Develop truck orders and invoicing for the kitchen.
Sumitomo Electric Carbide Manufacturing, Inc. – Grand River, Ohio 09/2011 – 05/2014
Production
• Performed quality control; quality inspection and assembly of tools and inserts before shipping.
• Interoperated and followed blue prints & schematics.
• Developed matrix for inventory tracking and managing work overload & backlog.
• Provided training to new personnel getting them up to speed in a short time.
Bed Bath & Beyond - Mentor, Ohio 07/2010 – 09/2011
Customer Service/Receiving Associate
• Provided outstanding customer service by effectively engaging customers. Provided excellent verbal, written and oral
communication.
• Maintained annual inventory record keeping, physical inventories, and other inventory control activities.
• Properly handled products and equipment in accordance with safety guidelines.
Giant Eagle - Madison, Ohio 05/2009 – 07/2010
Perishable Clerk
• Provided exemplary customer service by greeting customers and ensuring their orders were filled to meet their ex-
pectations. Made suggestions to customers to enhance their shopping experience.
• Accurately recorded and assisted in preparation of deli special orders to ensure the customer was delighted with the
finished product.
K Mart, Madison, Ohio – Sales Associate/Electronic Sales 04/2006 - 05/2009
Geneva Marina, Geneva, Ohio – Seasonal - Gas Dock Attendant/Customer Service 05/2005 – 10/2009
Geneva Lodge, Geneva, Ohio - Customer Service/Table Busser 10/2005 - 04/2006