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@heypatchwork patchwork.health
Dr Jing Ouyang
NHS Doctor
Founder and COO of
Patchwork
@jing1uk
£3+ Billion
p.a.
In the UK
on agency doctors and nurses
@heypatchwork patchwork.health
Efficient
@heypatchwork patchwork.health
Scalable
Modular
Solution?
Built by frontline Doctors and Managers
In Partnership with:
@heypatchwork patchwork.health
@heypatchwork patchwork.health
Patchwork connects clinicians
directly to bank shifts in
healthcare organisations
A Marketplace for Shifts
@heypatchwork patchwork.health
Product
Instant Booking
Digital Passport
Track Payments
@heypatchwork patchwork.health
Data Analytics
Automated
Workflows
Impact
• Increase staffing levels
• Improve patient safety
• Reduce agency spend
• Improve staff morale
@heypatchwork patchwork.health
Case Study 1: Chelsea & Westminster
@heypatchwork patchwork.health
Up to:
>90%
shifts filled
by patchwork
£1.2 m+
Annual savings
in agency cost
Up to Up to:Up to:
Efficiency
divert resources
to value added tasks
88hrs
Monthly labour
hours saved
Up to:Up to:
Larger pool
500%
Increase in number
of locums on bank
of clinicians
available to book shifts
Temporary staffing at Aintree prior to Patchwork
Patchwork
Paper timesheets
Processing payments
Data reporting
.
Creating internal
competition
Different rules and
preferences
No visibility of agreed
rates
.
No visibility
Medical bank
managed locally
No visibilityLast minute shift
vacancies
Limited pool of
available doctors
.
Out-dated methods
for communicating
and managing demand
Little
grip
& control
Locally
agreed
rates
Resource
intense
Limited
pool of
Medical
staff
Lead
Employer
doctors
High
reliance
on agency
staff
Case Study 2: Aintree University Hospital
Departments
identify vacant
shifts
Temp staffing
upload and
manage
Consistent
with other
NHS Trusts in
the region
Automatically
calculated
No ability to
amend rates
All medical
shifts booked,
managed
reported via
hub
Directly extract
all data – fill
rates, finance
details
Shifts are
broadcast to
all active bank
users via app
Last minute
shifts generate
a notification
Temporary staffing at Aintree post implementation
Centrally
managed
Harmonized
hourly
rates
Data
reporting
Larger
pool of
medical bank
staff
Agency doctor
requested 7
days before
shift due date
Bank shift will
supersede
Controlled
centrally
Reduction in
reliance on
agency staff
Case Study 2: Aintree University Hospital
6000+
doctors
Growth in 12 months
7
NHS Trusts
21
Clinical Sites
7500+
monthly
shifts
@heypatchwork patchwork.health
Working in Partnership
patchwork.health@heypatchwork patchwork.health
Reach out
anas@patchwork.health
@heypatchwork

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Patchwork - ECO 18: How digital innovation can support workforce strategies

  • 2. Dr Jing Ouyang NHS Doctor Founder and COO of Patchwork @jing1uk
  • 3. £3+ Billion p.a. In the UK on agency doctors and nurses @heypatchwork patchwork.health
  • 5. Built by frontline Doctors and Managers In Partnership with: @heypatchwork patchwork.health
  • 6. @heypatchwork patchwork.health Patchwork connects clinicians directly to bank shifts in healthcare organisations
  • 7. A Marketplace for Shifts @heypatchwork patchwork.health
  • 8. Product Instant Booking Digital Passport Track Payments @heypatchwork patchwork.health Data Analytics Automated Workflows
  • 9. Impact • Increase staffing levels • Improve patient safety • Reduce agency spend • Improve staff morale @heypatchwork patchwork.health
  • 10. Case Study 1: Chelsea & Westminster @heypatchwork patchwork.health Up to: >90% shifts filled by patchwork £1.2 m+ Annual savings in agency cost Up to Up to:Up to: Efficiency divert resources to value added tasks 88hrs Monthly labour hours saved Up to:Up to: Larger pool 500% Increase in number of locums on bank of clinicians available to book shifts
  • 11. Temporary staffing at Aintree prior to Patchwork Patchwork Paper timesheets Processing payments Data reporting . Creating internal competition Different rules and preferences No visibility of agreed rates . No visibility Medical bank managed locally No visibilityLast minute shift vacancies Limited pool of available doctors . Out-dated methods for communicating and managing demand Little grip & control Locally agreed rates Resource intense Limited pool of Medical staff Lead Employer doctors High reliance on agency staff Case Study 2: Aintree University Hospital
  • 12. Departments identify vacant shifts Temp staffing upload and manage Consistent with other NHS Trusts in the region Automatically calculated No ability to amend rates All medical shifts booked, managed reported via hub Directly extract all data – fill rates, finance details Shifts are broadcast to all active bank users via app Last minute shifts generate a notification Temporary staffing at Aintree post implementation Centrally managed Harmonized hourly rates Data reporting Larger pool of medical bank staff Agency doctor requested 7 days before shift due date Bank shift will supersede Controlled centrally Reduction in reliance on agency staff Case Study 2: Aintree University Hospital
  • 13. 6000+ doctors Growth in 12 months 7 NHS Trusts 21 Clinical Sites 7500+ monthly shifts @heypatchwork patchwork.health