The document discusses the future of general practice in the UK National Health Service (NHS). It argues that general practice is currently constrained and unable to deliver its full potential due to lack of funding, workforce shortages, and outdated premises. However, it also notes positive changes underway, like new models of care and types of organizations. Going forward, it envisions patient-centered care enabled by multiprofessional teams, new skills and roles, and organizations collaborating across practices to deliver services at scale. The key is pursuing purpose over form and focusing on leadership, service redesign, and freeing up capacity through reducing bureaucracy and demand.
The future of general practice - how can the PM Challenge Fund help?Robert Varnam Coaching
A presentation to GPs in Worcester, reflecting on the challenges facing general practice, presenting the emerging evidence about successful GP federations and suggesting ways in which GP practices can take their destiny in their hands and release more of their potential.
Session for GP practices in the STAR scheme in South Tees, part of the PM Challenge Fund. Exploring the reasons why everyone is talking about change in general practice, some of the emerging evidence from the Challenge Fund, and thoughts about how to move forward together.
Presentation at the RCGP East Anglia faculty annual symposium. Reflections on the current pressures facing general practice, the vision presented in the NHS Five Year Forward View and some of the ways in which practices can lead for the future
North Tyneside NHS Tripartite primary care strategyMinney org Ltd
North Tyneside developed a Primary Care Strategy which represents the future of community and GP-led healthcare in the area, covering 215,000 population. This is endorsed by the three main organisations - the GP Federation (TyneHealth - for General Practitioners/ Family physicians); Clinical Commissioning Group CCG, and Local Medical Committee LMC
The future of general practice - how can the PM Challenge Fund help?Robert Varnam Coaching
A presentation to GPs in Worcester, reflecting on the challenges facing general practice, presenting the emerging evidence about successful GP federations and suggesting ways in which GP practices can take their destiny in their hands and release more of their potential.
Session for GP practices in the STAR scheme in South Tees, part of the PM Challenge Fund. Exploring the reasons why everyone is talking about change in general practice, some of the emerging evidence from the Challenge Fund, and thoughts about how to move forward together.
Presentation at the RCGP East Anglia faculty annual symposium. Reflections on the current pressures facing general practice, the vision presented in the NHS Five Year Forward View and some of the ways in which practices can lead for the future
North Tyneside NHS Tripartite primary care strategyMinney org Ltd
North Tyneside developed a Primary Care Strategy which represents the future of community and GP-led healthcare in the area, covering 215,000 population. This is endorsed by the three main organisations - the GP Federation (TyneHealth - for General Practitioners/ Family physicians); Clinical Commissioning Group CCG, and Local Medical Committee LMC
Presentation at NHS Expo 2014. A review of the need to release capacity in general practice, the impact of the Productive General Practice programme so far, and top tips about deploying the programme for maximum benefit.
RECORDING is here: http://www.screencast.com/t/ySvkzxftg
Integrated data to support service redesign decision making 19 01 2016 finalNHS Improving Quality
Integrated data to support service redesign decision making
Leeds LTC Year of Care Commissioning Early Implementer Site
Tricia Cable, Year of Care Lead
Alison Phiri, Business Intelligence Manager
Mohini Chauhan, Year of Care Commissioning Manager
On 9 February 2016 Guy's and St Thomas' Charity brought together health professionals, decision-makers, voluntary organisations, patient representatives and others in Lambeth and Southwark to explore ways of improving health by looking outside the confines of healthcare. We wanted to showcase and discuss approaches to improving health outcomes which tackle the wider aspects that impact on people’s wellbeing – from housing to education or social connections.
Speakers:
- Imogen Moore – Citizens UK
- Jeremy Swain – Thames Reach
- Catherine Pearson – Healthwatch Lambeth
- Ollie Smith – Guy’s and St Thomas’ Charity
Find out more about the event and our work supporting new ideas in health at www.gsttcharity.org.uk
Seven Day Services Regional Sharing and Learning Event - North Region, 15 Sep...NHS England
Seven Day Services Regional Sharing and Learning Event North Region – Manchester
Slides 1-18 Aintree University Hospitals NHS FT
Slides 19-40 Calderdale and Huddersfield NHS FT
Slides 41-55 Leeds Teaching Hospitals NHS FT
Slides 56-72 The Newcastle upon Tyne Hospitals NHS FT
Slides 73-95 Northumbria Healthcare NHS FT
Slides 96-103 Sheffield Children’s NHS FT
Slides 104-117 Sheffield Teaching Hospitals NHS FT
Slides 118-144 SYMYND – Working Together Partnership
Slides 145-155 University Hospitals of South Manchester NHS FT
Southwark and Lambeth-based projects Knee High Design Challenge, Diabetes Modernisation Initiative and Pathway explore what it takes to maintain change in the local healthcare system: understanding the issue & adapting to ever-changing context; gathering & maximising evidence; and building & maintaining meaningful relationships.
Find out more at www.gsttcharity.org.uk
Presentation slides Frailty: building understanding, empathy and the skills t...NHS Improving Quality
Frailty: building understanding, empathy and the skills to support self-care
Guest speaker:Dr Dawn Moody, Director - Fusion48
An opportunity to learn about some innovative approaches to making the health and care workforce 'Fit for Frailty'* (*British Geriatrics Society 2015).
Learning outcomes:
To explore the Frailty Fulcrum as a tool for holistic assessment and management of frailty
To hear how Virtual Reality is being used to build empathy for older people living with frailty
To learn about the impact of a county-wide, multi-agency, multi-professional training an toolkit for care professionals working with older people
Resources:www.fusion48.net
Quality, Innovation, Productivity and Prevention in Primary CareNHSScotlandEvent
What do the Quality Ambitions mean for Primary Care? This session describes the ongoing innovative local improvements and national work with NHS
Boards and Primary Care contractors to improve quality, efficiency and outcomes as well as the future plans for Primary Care.
Transforming End of Life Care in Acute Hospitals AM Workshop 6: Helping you t...NHS Improving Quality
Transforming End of Life Care in Acute Hospitals AM Workshop 6: Helping you to ‘Transform’ your local services, open to wannabee, new or established organisations participating in the Transform programme. Find out about the Transformathon… you will hear it here first! by Maggie Morgan-Cooke, Jennifer Clemo, NHS England and Anita Hayes, The National Council for Palliative Care
Midlands and East GP Forward View access update event July 2017NHS England
A presentation from the GP Forward View update event in July 2017 for Midlands and East, giving the latest information on improved access to primary care.
Learning Disabilities: Share and Learn Webinar – 27 July 2017NHS England
Topic One: Transforming care for children and young people with autism
Guest speakers: Sarah Jackson and David Gill, NHS England and Pat Smith, Autism East Midlands
This webinar looks at some of the challenges seen, such as gaps in provision for children and young people with autism, and will discuss some of the work that is taking place to address these issues.
Topic Two: “The assuring transformation data system” - how to upload data and run reports
Guest speakers: Andy Tookey, NHS England and Judith Ellison and Sarah Freeman, NHS Digital
This webinar is aimed at people who are new to reporting assuring transformation (AT) data or who are unsure how to run reports.
Transforming End of Life Care in Acute Hospitals PM Workshop 6: Working toget...NHS Improving Quality
Transforming End of Life Care in Acute Hospitals PM Workshop 6: Working together - Building on the best by Professor Bee Wee, NHS England, Adrienne Betteley, Macmillan Cancer Support, Anita Hayes, The National Council for Palliative Care
Learning Disabilities: Share and Learn Webinar – 27 April 2017NHS England
Creating a Dynamic Approach to Risk Stratification (including dynamic risk registers)
This webinar aims to share learning to help TCPs in developing a dynamic approach to risk stratification (which includes a developing dynamic risk register). The webinar provides the latest guidance from the national Transforming Care Programme and a real life example of how a TCP has approached the problem on the ground.
This webinar covers some of the same material as one run previously for North region TCPs on dynamic risk registers but also builds on that material with the latest guidance.
View the video at https://vimeo.com/113578615 (password "cumberland")
Presentation to RCGP Thames Valley leadership event, Cumberland Lodge, Windsor on 25.11.2014.
Presentation at NHS Expo 2014. A review of the need to release capacity in general practice, the impact of the Productive General Practice programme so far, and top tips about deploying the programme for maximum benefit.
RECORDING is here: http://www.screencast.com/t/ySvkzxftg
Integrated data to support service redesign decision making 19 01 2016 finalNHS Improving Quality
Integrated data to support service redesign decision making
Leeds LTC Year of Care Commissioning Early Implementer Site
Tricia Cable, Year of Care Lead
Alison Phiri, Business Intelligence Manager
Mohini Chauhan, Year of Care Commissioning Manager
On 9 February 2016 Guy's and St Thomas' Charity brought together health professionals, decision-makers, voluntary organisations, patient representatives and others in Lambeth and Southwark to explore ways of improving health by looking outside the confines of healthcare. We wanted to showcase and discuss approaches to improving health outcomes which tackle the wider aspects that impact on people’s wellbeing – from housing to education or social connections.
Speakers:
- Imogen Moore – Citizens UK
- Jeremy Swain – Thames Reach
- Catherine Pearson – Healthwatch Lambeth
- Ollie Smith – Guy’s and St Thomas’ Charity
Find out more about the event and our work supporting new ideas in health at www.gsttcharity.org.uk
Seven Day Services Regional Sharing and Learning Event - North Region, 15 Sep...NHS England
Seven Day Services Regional Sharing and Learning Event North Region – Manchester
Slides 1-18 Aintree University Hospitals NHS FT
Slides 19-40 Calderdale and Huddersfield NHS FT
Slides 41-55 Leeds Teaching Hospitals NHS FT
Slides 56-72 The Newcastle upon Tyne Hospitals NHS FT
Slides 73-95 Northumbria Healthcare NHS FT
Slides 96-103 Sheffield Children’s NHS FT
Slides 104-117 Sheffield Teaching Hospitals NHS FT
Slides 118-144 SYMYND – Working Together Partnership
Slides 145-155 University Hospitals of South Manchester NHS FT
Southwark and Lambeth-based projects Knee High Design Challenge, Diabetes Modernisation Initiative and Pathway explore what it takes to maintain change in the local healthcare system: understanding the issue & adapting to ever-changing context; gathering & maximising evidence; and building & maintaining meaningful relationships.
Find out more at www.gsttcharity.org.uk
Presentation slides Frailty: building understanding, empathy and the skills t...NHS Improving Quality
Frailty: building understanding, empathy and the skills to support self-care
Guest speaker:Dr Dawn Moody, Director - Fusion48
An opportunity to learn about some innovative approaches to making the health and care workforce 'Fit for Frailty'* (*British Geriatrics Society 2015).
Learning outcomes:
To explore the Frailty Fulcrum as a tool for holistic assessment and management of frailty
To hear how Virtual Reality is being used to build empathy for older people living with frailty
To learn about the impact of a county-wide, multi-agency, multi-professional training an toolkit for care professionals working with older people
Resources:www.fusion48.net
Quality, Innovation, Productivity and Prevention in Primary CareNHSScotlandEvent
What do the Quality Ambitions mean for Primary Care? This session describes the ongoing innovative local improvements and national work with NHS
Boards and Primary Care contractors to improve quality, efficiency and outcomes as well as the future plans for Primary Care.
Transforming End of Life Care in Acute Hospitals AM Workshop 6: Helping you t...NHS Improving Quality
Transforming End of Life Care in Acute Hospitals AM Workshop 6: Helping you to ‘Transform’ your local services, open to wannabee, new or established organisations participating in the Transform programme. Find out about the Transformathon… you will hear it here first! by Maggie Morgan-Cooke, Jennifer Clemo, NHS England and Anita Hayes, The National Council for Palliative Care
Midlands and East GP Forward View access update event July 2017NHS England
A presentation from the GP Forward View update event in July 2017 for Midlands and East, giving the latest information on improved access to primary care.
Learning Disabilities: Share and Learn Webinar – 27 July 2017NHS England
Topic One: Transforming care for children and young people with autism
Guest speakers: Sarah Jackson and David Gill, NHS England and Pat Smith, Autism East Midlands
This webinar looks at some of the challenges seen, such as gaps in provision for children and young people with autism, and will discuss some of the work that is taking place to address these issues.
Topic Two: “The assuring transformation data system” - how to upload data and run reports
Guest speakers: Andy Tookey, NHS England and Judith Ellison and Sarah Freeman, NHS Digital
This webinar is aimed at people who are new to reporting assuring transformation (AT) data or who are unsure how to run reports.
Transforming End of Life Care in Acute Hospitals PM Workshop 6: Working toget...NHS Improving Quality
Transforming End of Life Care in Acute Hospitals PM Workshop 6: Working together - Building on the best by Professor Bee Wee, NHS England, Adrienne Betteley, Macmillan Cancer Support, Anita Hayes, The National Council for Palliative Care
Learning Disabilities: Share and Learn Webinar – 27 April 2017NHS England
Creating a Dynamic Approach to Risk Stratification (including dynamic risk registers)
This webinar aims to share learning to help TCPs in developing a dynamic approach to risk stratification (which includes a developing dynamic risk register). The webinar provides the latest guidance from the national Transforming Care Programme and a real life example of how a TCP has approached the problem on the ground.
This webinar covers some of the same material as one run previously for North region TCPs on dynamic risk registers but also builds on that material with the latest guidance.
View the video at https://vimeo.com/113578615 (password "cumberland")
Presentation to RCGP Thames Valley leadership event, Cumberland Lodge, Windsor on 25.11.2014.
Observations on the evidence emerging from pioneering work in the NHS England vanguard programme and the Prime Minister's Challenge Fund about the future of general practice. Is general practice finished? What are we learning about how the future might look? Presentation to the Family Doctor Association annual conference, Manchester 10 Oct 2015
The changing vanguard workforce, pop up uni, 11am, 2 september 2015NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
Presentation by Mike Kenny, Associate Commercial Director, Innovation Agency: The NHS Landscape at Excel in Health: understanding the NHS as a market place on Tuesday 26 February 2019 at Vanguard House, Daresbury.
Working together for Better Care in Richmond HW_Richmond
Presentation from Richmond CCG, Healthwatch Richmond, Hounslow and Richmond Community Healthcare, Kingston Hospital, West Middlesex University Hospital and the Richmond GP Alliance on the changes happening to community services in Richmond.
Presentations from the patient safety conference held at Teesside University on 1 and 2 September 2014 - Students at the forefront of continuing and improving our culture of safe care
A presentation to start a workshop with community pharmacists on the contribution of pharmacy to the NHS Five Year Forward View, Health and Wellbeing Strategy and Sustainability and Transformation Plan
SDN conference Cologne 2012
Better Health Services by Design | Using service design to innovate in healthcare
Copyright, NHS Institute for innovation and Improvement
Presentations by Mike Kenny, Acting Co-Director of Enterprise and Growth, Innovation Agency and Dr Neil Paul, a GP and Board Member with Cheshire East ICP at the Excel in Health: Understanding the NHS Landscape webinar on Wednesday 11 May 2022.
Presentation to RCGP First5 GPs in the BSOL STP. Where to begin when designing an improvement in healthcare? The end! Which involves overcoming 2 common pitfalls.
Presentation to Dudley CCG members' meeting, 26 Mar 2019. Looking at the lessons from some of the successes and disappointments of integrated care, and some of the top tips for redesigning general practice to release more of its potential.
Primary care networks, realising the potential and avoiding the pitfallsRobert Varnam Coaching
Presentation at the Management in Practice conference, 4 December 2018. What are we learning about the potential benefits of primary care networks for patients and practices, and the practicalities of realising the potential?
Keynote talk at Best Practice 2018. Observations about the critical success factors for leaders wishing to unpack the potential of primary care networks to benefits patients and GP practices.
Presentation at Pulse Live, Liverpool 2 Oct 2018. What are the potential benefits of primary care networks for patients and staff? What can we learn about how to approach the process of establishing a productive primary care network?
Workshop at Health and Care Innovation Expo 2018, in Manchester. It can take up to 20 years for good innovations to be adopted in healthcare. However, the recently published 10 High Impact Actions for general practice are spreading faster than we have ever seen. Why? Learn about what's different, and how you can increase success in your own work.
The presentation examines the role of five stages in the innovation journey in determining success: the innovators, the innovation, packaging, spread and adoption. Examples are provided of how each can present a barrier, and how the national Time for Care programme has sought to overcome them.
Designing the future primary care workforce (SouthWest workshop 23/04/18)Robert Varnam Coaching
Presentation to CCG and STP workforce leads in the SouthWest about the future of primary care, the workforce implications and common pitfalls to avoid.
A brief overview of the support aavailable in the General Practice Forward to help practices implement changes that will release time for care. Presenation to Lincolnshire LMC 25/05/17
Presentation to practices in Lincolnshire, looking at the strengths of primary care, the ways in which it could deliver more of the promise and emerging lessons about successful at-scale primary care.
Empowering ACOs: Leveraging Quality Management Tools for MIPS and BeyondHealth Catalyst
Join us as we delve into the crucial realm of quality reporting for MSSP (Medicare Shared Savings Program) Accountable Care Organizations (ACOs).
In this session, we will explore how a robust quality management solution can empower your organization to meet regulatory requirements and improve processes for MIPS reporting and internal quality programs. Learn how our MeasureAble application enables compliance and fosters continuous improvement.
This document is designed as an introductory to medical students,nursing students,midwives or other healthcare trainees to improve their understanding about how health system in Sri Lanka cares children health.
LGBTQ+ Adults: Unique Opportunities and Inclusive Approaches to CareVITASAuthor
This webinar helps clinicians understand the unique healthcare needs of the LGBTQ+ community, primarily in relation to end-of-life care. Topics include social and cultural background and challenges, healthcare disparities, advanced care planning, and strategies for reaching the community and improving quality of care.
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CHAPTER 1 SEMESTER V PREVENTIVE-PEDIATRICS.pdfSachin Sharma
This content provides an overview of preventive pediatrics. It defines preventive pediatrics as preventing disease and promoting children's physical, mental, and social well-being to achieve positive health. It discusses antenatal, postnatal, and social preventive pediatrics. It also covers various child health programs like immunization, breastfeeding, ICDS, and the roles of organizations like WHO, UNICEF, and nurses in preventive pediatrics.
The Importance of Community Nursing Care.pdfAD Healthcare
NDIS and Community 24/7 Nursing Care is a specific type of support that may be provided under the NDIS for individuals with complex medical needs who require ongoing nursing care in a community setting, such as their home or a supported accommodation facility.
PET CT beginners Guide covers some of the underrepresented topics in PET CTMiadAlsulami
This lecture briefly covers some of the underrepresented topics in Molecular imaging with cases , such as:
- Primary pleural tumors and pleural metastases.
- Distinguishing between MPM and Talc Pleurodesis.
- Urological tumors.
- The role of FDG PET in NET.
Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...ILC- UK
The Healthy Ageing and Prevention Index is an online tool created by ILC that ranks countries on six metrics including, life span, health span, work span, income, environmental performance, and happiness. The Index helps us understand how well countries have adapted to longevity and inform decision makers on what must be done to maximise the economic benefits that comes with living well for longer.
Alongside the 77th World Health Assembly in Geneva on 28 May 2024, we launched the second version of our Index, allowing us to track progress and give new insights into what needs to be done to keep populations healthier for longer.
The speakers included:
Professor Orazio Schillaci, Minister of Health, Italy
Dr Hans Groth, Chairman of the Board, World Demographic & Ageing Forum
Professor Ilona Kickbusch, Founder and Chair, Global Health Centre, Geneva Graduate Institute and co-chair, World Health Summit Council
Dr Natasha Azzopardi Muscat, Director, Country Health Policies and Systems Division, World Health Organisation EURO
Dr Marta Lomazzi, Executive Manager, World Federation of Public Health Associations
Dr Shyam Bishen, Head, Centre for Health and Healthcare and Member of the Executive Committee, World Economic Forum
Dr Karin Tegmark Wisell, Director General, Public Health Agency of Sweden
For those battling kidney disease and exploring treatment options, understanding when to consider a kidney transplant is crucial. This guide aims to provide valuable insights into the circumstances under which a kidney transplant at the renowned Hiranandani Hospital may be the most appropriate course of action. By addressing the key indicators and factors involved, we hope to empower patients and their families to make informed decisions about their kidney care journey.
How many patients does case series should have In comparison to case reports.pdfpubrica101
Pubrica’s team of researchers and writers create scientific and medical research articles, which may be important resources for authors and practitioners. Pubrica medical writers assist you in creating and revising the introduction by alerting the reader to gaps in the chosen study subject. Our professionals understand the order in which the hypothesis topic is followed by the broad subject, the issue, and the backdrop.
https://pubrica.com/academy/case-study-or-series/how-many-patients-does-case-series-should-have-in-comparison-to-case-reports/
COVID-19 PCR tests remain a critical component of safe and responsible travel in 2024. They ensure compliance with international travel regulations, help detect and control the spread of new variants, protect vulnerable populations, and provide peace of mind. As we continue to navigate the complexities of global travel during the pandemic, PCR testing stands as a key measure to keep everyone safe and healthy. Whether you are planning a business trip, a family vacation, or an international adventure, incorporating PCR testing into your travel plans is a prudent and necessary step. Visit us at https://www.globaltravelclinics.com/
3. www.england.nhs.uk @robertvarnam
One of the things motivating me as I first looked outside the walls of our practice, to lead
some local service redesign for diabetes, was fear. A fear that general practice, despite
being a service depended on by the country, had a very uncertain future.
In fact, I was afraid that general practice was being run into the ground. Although NHS
spending was rising, with growing amounts of staff and money, the majority was going
elsewhere in the system. Even though we were talking increasingly about the importance
of providing more care outside hospital, the investment was going inside hospital.
What future for general practice?
5. www.england.nhs.uk @robertvarnam
The founding principles of UK primary care are admired the world over, and rightly so.
General practice is a jewel in the crown of this country.
Right now, general practice feels in a bad place. Constrained, hemmed-in and, to some,
marginalised.
Whatever the state of things in your part of the country, in general, I think it’s fair to say
that, at the very least, general practice is currently constrained from delivering its full
potential.
We need to see increases in funding, a growth in the workforce, and improvements to
premises. Without those, existing services may not be sustainable.
What future for general practice?
6. www.england.nhs.uk @robertvarnam
But something else has been happening in
general practice, too. People are working
on some quite new approaches to care and
the very organisations we work in. This too
was a big theme in the Call to Action. We
asked what practices were working on, and
what would need to be done for
improvements in care to be sustained.
And we heard a very big set of messages
about the future
bit.ly/c2aGP
bit.ly/nhs5yfv
How are things?
Where are you heading?
How could ‘the system’ help?
7. www.england.nhs.uk @robertvarnam
Actions to strengthen primary care
• Stabilising core funding for general practice nationally
• Co-commissioning to shift care from acute to community
• Improving access to services and supporting new ways of
working
• Expanding number of GPs: recruitment, return to work
schemes and retention & investing in other new primary
care roles
• Expanding funding to upgrade primary care infrastructure
and scope of services offered to patients
• New initiatives to provide care in under-doctored areas
• Building the public’s understanding that pharmacies and
online resources can help them with minor ailments
• Identifying practical solutions to reduce bureaucracy and
reshape appointment demand.
Taking existing primary care strengths, we will build a firm foundation for the future and deliver a new deal for primary care by:
9. It’s too easy to approach challenges just
by thinking we need more.
The NHS has a well established habit of
this – new initiatives, new challenges or
opportunities are usually met by us talking
about more. More money, more staff – or
both. And, we know that, in general
practice, we do need both more money
and more staff.
BUT – and it’s a big but – just doing more
of the same is simply not going to cut it
any longer.
Not just
more of the same
10. www.england.nhs.uk @robertvarnam
It is very clear that everyone is talking
about change. In many parts of the
country, change is already underway in a
wide range of areas.
This actually makes it even more important
to ensure we’re clear about why. What is
the case for change? Where are we
heading with it?
If you’re currently engaged in a programme
of change in your practices, are these two
things really clear?
12. www.england.nhs.uk @robertvarnam
So why are people talking about change?
It’s partly about the pressure we’re under
right now, and partly about the huge
opportunity to do something better. And,
for once, the same changes that would
help with one are also necessary for the
other.
Pressure Opportunity
13. Health & wellbeing-promoting care
‘Right access’ Consistently high quality
Holistic, personalised, proactive, coordinated care
16. Direct specialist advice.
Condition management training.
Shared records.
Care coordination.
Hospital in-reach.
Care home ward rounds.
Virtual ward.
Primary care-employed specialists.
19. 1. What kind of care?
2. What kind of work?
3. What kind of organisation?
20. 1. What kind of care?
2. What kind of work?
3. What kind of organisation?
21. www.england.nhs.uk @robertvarnam
1. What kind of care?
• Holistic, comprehensive, cradle-to-grave family care
• Health & wellbeing-promoting care
• ‘Right access’
22. www.england.nhs.uk @robertvarnam
1. What kind of care?
• Holistic, comprehensive, cradle-to-grave family care
• Health & wellbeing-promoting care
• ‘Right access’ (time, place, person, care)
• Personalised, proactive, coordinated care
• Consistently high quality
23. 1. What kind of care?
2. What kind of work?
3. What kind of organisation?
24. www.england.nhs.uk @robertvarnam
2. What kind of work?
• Segmented (one size does not fit all)
• Multiprofessional teamworking
• bring new skills
• work to the top of our skills
• Partnership with patients & community
• Longer consultations with fewer patients
• GP not always 1st port of call
• Direct access diagnostics
• ‘Pull-in’ specialist advice
25. www.england.nhs.uk @robertvarnam
Wider primary care at scale
Redirecting
demand
(self care, pharmacy)
Intelligent
front-end
(signposting, self care,
coordination)
Consultation
channel
(online, phone, video,
face)
Match capacity
& demand
(scheduling, broader
workforce)
Care model
(continuity, proactive &
coordinated care)
Release capacity
Extended
hours
(evenings & weekends)
Capabilities for service redesign
PM GP Access Fund
Wave one Wave two
57 schemes
2500 practices
18m patients
26. 1. What kind of care?
2. What kind of work?
3. What kind of organisation?
28. www.england.nhs.uk @robertvarnam
Multispeciality Community Providers
GP
practice
GP
practice
GP
practice
GP
practice
GP
practice
GP
practice
GP
practice
GP
practice
Specialists Pharmacists
Community provider
SC provider
VCS
VCS
VCS
MH Trust
VCS
VCS
VCS
29. www.england.nhs.uk @robertvarnam
Primary and Acute Care Systems
Community
provider
SC
provider
VCSMH Trust
Acute
provider
GP
practice
GP
practice
GP
practice
GP
practice
GP
practice
GP
practice
GP
practice
GP
practice
30. www.england.nhs.uk @robertvarnam
Purpose > function > formPurpose > function > formPurpose > function > form
3. Design rules for organisations
Purpose > function > form
a) Pick something to improve for patients
b) Improve it together
c) Build infrastructure to enable, accelerate & sustain
35. www.england.nhs.uk @robertvarnam
3. Design rules for organisations
Big enough for:
• resilience
• collaboration
• broader workforce
• minor illness nurses, pharmacist, MH practitioner, welfare rights,
OT, physio, LTC nurses, HCA, physician’s assistants
• pull-in power
• economies of scale
• meaningful accountability
eg collaboration covering 30,000+ patients
36. www.england.nhs.uk @robertvarnam
3. Design rules for organisations
Capable:
• leadership
• strategic, transformational, team
• partnership with patients and the public
• contribution to & from community, accountability, patients as
partners in improvement
• workforce
• building & running effective multiprofessional teams, inc CPD
• an attractive place to work
• service redesign & improvement
• high end QI capabilities
• business
• operations management, finance, procurement, facilities,
business intelligence
• facilities: comprehensive services in the community
• governance
• clinical, financial, organisational
37. www.england.nhs.uk @robertvarnam
3. Design rules for organisations
Personal:
• culture that values people
• valuing
• deliberately designed systems, teamwork & processes
to promote continuity
39. www.england.nhs.uk @robertvarnam
3. Design rules for organisations
Personal:
• deliberately designed systems, teamwork & processes
to promote continuity
• proactive coordinated care
• connecting patients with non-medical support
• using tech to promote wellbeing, self-care and
management
• known in the community
42. www.england.nhs.uk @robertvarnam
Strong network / federation facilitates service development
Not all networks/federations/superpractices are equal
GPs don’t always like being led, but leadership is key
Evidence from PM Challenge Fund
Huge variety in legal forms, structure, etc
… no evidence about superiority for delivering change
programme / improved care (but ?other factors, eg economies
of scale)
Size may matter
43. www.england.nhs.uk
Size may matter
Category Average
time for full
mobilisation
% of practices
offering weekday
extended hours
provision as a
result of PMCF (at
‘full mobilisation’)
% of practices
offering weekend
extended hours
provision as a
result of PMCF (at
‘full mobilisation’)
Scope Leadership
Small
(<10 practices)
N = 5
6 months 81% 81% More likely
focused on
general
practice
change
High practice
commitment
Medium
(11-50)
N = 11
7 months 98% 95% Greater focus
on
partnerships
outside
general
practice
More likely
high practice
commitment
Large
(>50)
N = 4
8 months 55% 66% More likely
integrated
with system-
wide
transformation
Change
slower &
harder
44. www.england.nhs.uk @robertvarnam
Strong network / federation facilitates service development
Not all networks/federations/superpractices are equal
GPs don’t always like being led, but leadership is key
Evidence from PM Challenge Fund
Huge variety in legal forms, structure, etc
… no evidence about superiority for delivering change
programme / improved care (but ?other factors, eg economies
of scale)
Size may matter
Purpose > function > formPurpose > function > formPurpose > function > formPurpose > function > form
45. www.england.nhs.uk @robertvarnam
Purpose is pivotal – but …
• Not always as clear as people thought
• Not always as shared as people thought
• Often self-centred
• Most effective when commitment to reach across
boundaries to collaborate in the interests of patients &
population
Evidence from PM Challenge Fund
46. www.england.nhs.uk @robertvarnam
Deliberate design of:
Purpose
Leadership
Decision making
Service redesign capabilities
Business infrastructure
Governance
Successful collaborations
These appear important regardless of the ‘form’
(network / federation / single organisation)
50. www.england.nhs.uk @robertvarnam
Reduce bureaucracy
• payment & reconciliation
• contracts management
• information flows
Reduce demand
• increase self help & self
management
• reliable hospital
appointment systems
• standard local approach to
sick notes, etc
Work differently
• active front end
• online/phone consultations
• proactive, coordinated
care + continuity + longer
appts
• enhanced clerical roles
• physician associate
• care navigator
Wider primary care at scale
• pharmacists
• physio
• minor illness nurses
• social prescribing
• welfare rights
51. www.england.nhs.uk @robertvarnam
Reduce bureaucracy
• payment & reconciliation
• contracts management
• information flows
Reduce demand
• increase self help & self
management
• reliable hospital
appointment systems
• standard local approach to
sick notes, etc
Work differently
• active front end
• online/phone consultations
• proactive, coordinated
care + continuity + longer
appts
• enhanced clerical roles
• physician associate
• care navigator
Wider primary care at scale
• pharmacists
• physio
• minor illness nurses
• social prescribing
• welfare rights
52. www.england.nhs.uk @robertvarnam
Reduce bureaucracy
• payment & reconciliation
• contracts management
• information flows
Reduce demand
• increase self help & self
management
• reliable hospital
appointment systems
• standard local approach to
sick notes, etc
Work differently
• active front end
• online/phone consultations
• proactive, coordinated
care + continuity + longer
appts
• enhanced clerical roles
• physician associate
• care navigator
Wider primary care at scale
• pharmacists
• physio
• minor illness nurses
• social prescribing
• welfare rights
53. www.england.nhs.uk @robertvarnam
Reduce bureaucracy
• payment & reconciliation
• contracts management
• information flows
Reduce demand
• increase self help & self
management
• reliable hospital
appointment systems
• standard local approach to
sick notes, etc
Work differently
• active front end
• online/phone consultations
• proactive, coordinated
care + continuity + longer
appts
• enhanced clerical roles
• physician associate
• care navigator
Wider primary care at scale
• pharmacists
• physio
• minor illness nurses
• social prescribing
• welfare rights
54. www.england.nhs.uk @robertvarnam
Reduce bureaucracy
• payment & reconciliation
• contracts management
• information flows
Reduce demand
• increase self help & self
management
• reliable hospital
appointment systems
• standard local approach to
sick notes, etc
Work differently
• active front end
• online/phone consultations
• proactive, coordinated
care + continuity + longer
appts
• enhanced clerical roles
• physician associate
• care navigator
Wider primary care at scale
• pharmacists
• physio
• minor illness nurses
• social prescribing
• welfare rights
One of the things motivating me as I first looked outside the walls of our practice, to lead some local service redesign for diabetes, was fear. A fear that general practice, despite being a service depended on by the country, had a very uncertain future.
In fact, I was afraid that general practice was being run into the ground. Although NHS spending was rising, with growing amounts of staff and money, the majority was going elsewhere in the system. Even though we were talking increasingly about the importance of providing more care outside hospital, the investment was going inside hospital.
The founding principles of UK primary care are admired the world over, and rightly so. General practice is a jewel in the crown of this country.
Right now, general practice feels in a bad place. Constrained, hemmed-in and, to some, marginalised.
Whatever the state of things in your part of the country, in general, I think it’s fair to say that, at the very least, general practice is currently constrained from delivering its full potential.
We need to see increases in funding, a growth in the workforce, and improvements to premises. Without those, existing services may not be sustainable.
But something else has been happening in general practice, too. People are working on some quite new approaches to care and the very organisations we work in. This too was a big theme in the Call to Action. We asked what practices were working on, and what would need to be done for improvements in care to be sustained.
And we heard a very big set of messages about the future
For that reason, I’m very pleased at the progress being made nationally on driving change here – to improve the amount and the fairness of funding, giving greater power to local CCGs, training extra GPs, making the profession more attractive, improving premises and IT. We’ll feel the benefit of some of those things sooner than others, but they’re all welcome, and I’m proud to have played a part in creating this momentum.
It’s too easy to approach challenges just by thinking we need more.
The NHS has a well established habit of this – new initiatives, new challenges or opportunities are usually met by us talking about more. More money, more staff – or both. And, we know that, in general practice, we do need both more money and more staff.
BUT – and it’s a big but – just doing more of the same is simply not going to cut it any longer.
It is very clear that everyone is talking about change. In many parts of the country, change is already underway in a wide range of areas.
This actually makes it even more important to ensure we’re clear about why. What is the case for change? Where are we heading with it?
If you’re currently engaged in a programme of change in your practices, are these two things really clear?
BUT:
underfunding
greater focus on hospital heroics
workforce crisis
ALSO: OPPORTUNITIES FOR BETTER CARE
So why are people talking about change? It’s partly about the pressure we’re under right now, and partly about the huge opportunity to do something better. And, for once, the same changes that would help with one are also necessary for the other.
C2A findings …
WHAT KIND OF CARE?
But something else has been happening in general practice, too. People are working on some quite new approaches to care and the very organisations we work in. This too was a big theme in the Call to Action. We asked what practices were working on, and what would need to be done for improvements in care to be sustained.
And we heard a very big set of messages about the future