1) GIS was used to create base maps of Epworth Ward 7 in Zimbabwe through community mapping. This involved enumerating households, mapping infrastructure, and digitizing the information. 2) A series of GIS maps were produced, including land use, structures, plot sizes, building orientation, slopes, and reserves/buffer zones. These informed the creation of concept and layout plans. 3) The plans divided the ward into areas for roads, open spaces, institutions, recreation, commerce, and different residential density clusters to guide upgrading of the informal settlement.