This document provides an introduction to communication theory. It defines communication as the process of sending and receiving messages, with shared understanding being key to effectiveness. The communication process model breaks communication down into parts like a sender, receiver, message, and feedback. Different types of communication are discussed, including intrapersonal, interpersonal, group, and mass communication. Barriers to communication and principles of communication theory are also outlined.

1. Name: Disha Hiteshbhai Trivedi
Roll No: 31
Topic: Brief Introduction to communication
theory
M.A. Sem. 4
Batch: 2015-’17
Email Id: trivedisha22236@gmail.com
Department Of English (M.K.B.U.)

2. Communication Defined
• What is communication?
• The process of sending and receiving
messages.
• Shared understanding is the key to effective
communication.

3. Communication Process Model
Receiver/
Sender
Sender/
Receiver
Message
Feedback
Encodes Decodes
Encodes
Decodes
Communication process model breaks
down communication into parts

4. Different types of communication
• Intra-personal communication
• Verbal and non verbal communication
Interpersonal Group mass communication
Written Audio A/V

5. Intrapersonal Communication
• This refers to internal communication going on within a person.
We receive the stimuli either through the senses or from the thought
itself, these messages are sent to the brain as electric signals.
• Thinking
• Meditation
• Dreaming

6. Verbal and Non Verbal Communication
• INTERPERSONAL COMMUNICATION
• This refers to direct one to one
communication between two
persons. There are three stages:
Phatic , personal and intimate.
This is the most direct form of
communication which utilizes
both verbal and non verbal
methods. This forms of
communication is also called as
Dyadic.

7. Group Communication
• It takes place between two or more
persons. The degree of directness and
intimacy depends on the size of the
group.

8. Mass Communication
• Group communication
has been extended by
the tools of mass
communication:
newspaper, Radio,
Films, TV, and Internet.

9. What is theory ?
• Theory is about what we know and how we know it.
• Theories provide an abstract understanding of the
communication process.
• A lens through see the world, which highlights
some things (and ignores others!).
• A systematic summary about the nature of
the communication process.

10. There are 3 types of theories:
1. Commonsense theory
• Created by an individuals own personal
experience, Useful to us and are often a basis
for our decisions about how to communicate,
These theory’s are not supported by research.

11. 2. Working theory
• Generalizations made in particular professions
about the best techniques doing something,
Practical and more systematic than
commonsense theory.

12. 3. Scholarly theory
• The theory has undergone systematic
research, Provides more thorough accurate
and abstract exp-They are often more complex
and difficult to understand.

13. Communication Principles
• Communication occurs within a context (when, where,
why and with whom)
• Chronological context: time a which communication occurs
• Physical context: location or setting of your communication
• Functional context: purpose of the communication
• Relational context: person(s) with whom you communicate and
your relationship
• Cultural context: race, ethnicity, gender, age, sexual preference,
disabilities, etc.

14. Communication has its limitations
 Communication can not solve all your
interpersonal problems.
 Many other skills are needed (for ex. Flexibility,
forgiveness, open to change).
 Other factors threaten stability of relationships
 Workplace relationships can be demanding.

15. Communication Barriers
• Internal Noise
• Occurs inside the sender and receiver.
• Beliefs and values.
• Faulty assumptions can lead to emotion.
• Trigger or hot button words can evoke emotion.
• Defensiveness
• External Noise
• Occurs outside the sender and receiver.
• Can be easier to control than internal noise.
• Includes technology.
• Semantic Noise
• Occurs when the receiver doesn’t understand a word or gesture.
• Can happen with different cultures.
• Technicians using jargon with laypeople

16. Dealing with communication barriers
• Focus on the objective
• Unserstand the other party
• Be organized
• Seek feedback
• Know yourself

17. Thank You...