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1| @jonti
Paid Search and
Paid Social Made
Easy - Reporting
2| @jonti
Jonti Bolles
Founder of White Hat Ops, a digital marketing agency focused on
sustainable, ethical growth.
Digital Nomad, Off-Grid Living with Technology and Wine.
https://www.whitehat-ops.com
Jonti’s Details
3| @jonti
If you can not Measure it,
You can not Improve it.
4| @jonti
Today’s Outline
What to measure and where to view
Best Practices
Set It UpMetrics vs.
Analytics Who is Working
Hardest
Attribution
$ave Time
Reporting
5| @jonti
What To Measure?
6| @jonti
Metrics vs Analytics
• Metrics are the numbers you track and most often include
KPI’s
• CPAs include the value of the action
• Analytics goes further to analysis and decision making
More details
CPAsKPIsGoals
7| @jonti
Measurement Plan
• Business objectives and goal(s) for each objective
• What metric gets you closer to your goal – KPI’s
• What does (un)successful KPI parameter look like
• Identify segments to analyze
More details
SegmentKPIsGoals
8| @jonti
What Data is Most Useful?
Tell A Story
Make It Easy and Consistent
Key Performance Indicator (KPI)
Ex. If growth of xx% or YY number count, will we
be congratulating everyone? If it drops by same,
will we be dreading the outcomes?
9| @jonti
Attribution
10| @jonti
What is attribution?
An attribution model is the rule, or set of rules, that determines how
credit for sales and conversions is assigned to touchpoints in
conversion paths.
For example, the Last Interaction model in Analytics assigns 100%
credit to the final touchpoints (i.e., clicks) that immediately precede
sales or conversions.
11| @jonti
Facebook - Google - Google
• Last View of Ad Before Purchase
• Last Click on Ad Before Interaction
• Last Click on Ad Before Purchase
Did You See
My Ad?
Did You Click On
My Ad?
Did You Buy
From My Ad?
12| @jonti
8,324 Pts
Last Click is the Default
Last Click is just the
beginning of the data story
Attribution Last Click
13| @jonti
GA Attribution - beta
14| @jonti
Time Lag
12- 20
Days
6 – 11
Days
3-5
Days
1-2
Days
Highest Point
Study conversion length via Custom Reports, knowing
Google Data and cookies are undergoing changes
* GA Report for Time Lag not available in Views with EEC
Lowest Point
What is your best common denominator for effective
cookies and conversion tracking.
1-2, and ~ 7 Days for this client.
15| @jonti
Who to believe? - Normalize
Google Analytics = Last Click Attribution, or create your own
Twitter = Up to 90 day click, 90 day engagement
Facebook / Instagram = 28 day click, 1 day view through
Pinterest = up to 60 days post click or engagement
Quora Ads = 28 day click, 1 day view through
16| @jonti
One Source of
Truth
Drowning in data for the sake of data is definition of
insanity.
Create and follow a measurement plan that is built
for your organization.
Choose an Attribution strategy and hold steady.
17| @jonti
Set It Up
Housekeeping and Best Practices
Tools You Can Use
18| @jonti
Best Practices Housekeeping
A Simple Checklist
Owner of GA
Purge Users and
Own Your Data
Values
From Measurement
Plan -
Determine Values and
Goals vs Events
Keep It Raw
Keep one GA view with
Raw, unfiltered data and
don’t touch it
19| @jonti
GTM + Pixels + GA + EEC
Plan - Google Analytics - GA
GA Conversions are Limited to 20
and tracked by ID. Renaming the
Goal can overlap data.
Do – Install Pixels
Install only needed tracking.
Monitor page speed and keep
containers clean.
Check - GTM + Events
Verify conversions, goals, and
values are consistent and
working.
Act - Enhanced Ecommerce
Use the data in meaningful manners.
Focus on profitable opportunities.
20| @jonti
Google Tag Assistant
- GA and GTM
Facebook Pixel Helper
Lighthouse for Page Speed
Chrome Extensions
Use extensions to test and preview
your tracking
21| @jonti
8,324 Pts
GTM Preview
Test in Real Time
Test Again
Google Tag Manager
22| @jonti
Google Ads - Conversion
Action Sets
All Conversions Are Not Created Equal
- Imported Goals From GA
- Conversion Can Be Shared by Account
or Campaigns
- Can “Include” in Conversions Column
- Used for Smart Bidding
2+ Must have at least 2 conversions
To create a set
23| @jonti
Send Conversion click
To Analytics
Conversion Reporting
In Analytics
Setup Goals for
Conversion Click Events
Import Goals to Google
Ads as Conversions
Events Workflow
Events provide greater flexibility over Top
of Funnel #metrics
Events can be tracked as Goals
24| @jonti
Annotations
References and Notes in GA, but often in a Silo
Track notes in a spreadsheet
Pull into Google Data Studio via GSheet by Date
• New Campaign
• Landing Pages
• Redesign
25| @jonti
Reporting
Custom Reporting
Save Time
26| @jonti
Custom UI Reports
Facebook – Custom Reporting
Build Custom Performance reports.
Custom Breakdown analysis.
Software – Ex. AdEspresso
UI is helpful to segment data.
Caution: Does it align with
measurement plan?
Google Ads, Bing – Customize
Use Goals and KPIs to create
Custom Filters.
Google Data Studio
Use a template to see data from
multiple channels. Outsource to
create a custom report from
your Measurement Plan.
View in each User Interface platform. Make it work for you.
27| @jonti
Save as Default Customizations
Custom Filter View Examples
• High Ad Spend, Low Performance
• Low Quality Score
• High Impressions, No Clicks
• Top Converting (Ads, Keyphrases, Placements)
Save Time - Set CustomColumns as Default
Google > Bing Custom Reports
• Campaign View
• AdGroup View
• Budget, Share of Voice, Revenue
28| @jonti
Save as Default Custom Columns
Facebook Custom Reports
Breakdown Reports
• Which ad placements are performing
the best?
• What times of day or weekdays deliver
the most conversions at the lowest
cost?
Set Custom Columns as Default
29| @jonti
Build and Customize
Google Ads Custom Reports
Google Data Studio Reporting
Google Analytics Scheduling
Facebook Custom Reports
Bing Save and Automate
Each platform has customization
and scheduling
30| @jonti
Save and Automate
How Often is Actionable
• Task Oriented
How Often for Alerts
• C Suite or Executive View
Each platform has customization
and scheduling
31| @jonti
Analytics Resources
Google Analytics Help Center
Google Analytics Dev Guides
Bounteous Insights
Avinash Kaushik's Blog
Simo Ahava's Blog
Top Learning Resources
32| @jonti
Paid Search Made Easy As That
• What to analyze
• Where to look for metrics
• How to segment analysis
• When to Save Time with Automated Reports
CPAsKPIsGoals
33| @jonti
jonti@whitehat-ops.Com @jonti whitehatops

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Paid Search and Paid Social Made Easy - Reporting

  • 1. 1| @jonti Paid Search and Paid Social Made Easy - Reporting
  • 2. 2| @jonti Jonti Bolles Founder of White Hat Ops, a digital marketing agency focused on sustainable, ethical growth. Digital Nomad, Off-Grid Living with Technology and Wine. https://www.whitehat-ops.com Jonti’s Details
  • 3. 3| @jonti If you can not Measure it, You can not Improve it.
  • 4. 4| @jonti Today’s Outline What to measure and where to view Best Practices Set It UpMetrics vs. Analytics Who is Working Hardest Attribution $ave Time Reporting
  • 5. 5| @jonti What To Measure?
  • 6. 6| @jonti Metrics vs Analytics • Metrics are the numbers you track and most often include KPI’s • CPAs include the value of the action • Analytics goes further to analysis and decision making More details CPAsKPIsGoals
  • 7. 7| @jonti Measurement Plan • Business objectives and goal(s) for each objective • What metric gets you closer to your goal – KPI’s • What does (un)successful KPI parameter look like • Identify segments to analyze More details SegmentKPIsGoals
  • 8. 8| @jonti What Data is Most Useful? Tell A Story Make It Easy and Consistent Key Performance Indicator (KPI) Ex. If growth of xx% or YY number count, will we be congratulating everyone? If it drops by same, will we be dreading the outcomes?
  • 10. 10| @jonti What is attribution? An attribution model is the rule, or set of rules, that determines how credit for sales and conversions is assigned to touchpoints in conversion paths. For example, the Last Interaction model in Analytics assigns 100% credit to the final touchpoints (i.e., clicks) that immediately precede sales or conversions.
  • 11. 11| @jonti Facebook - Google - Google • Last View of Ad Before Purchase • Last Click on Ad Before Interaction • Last Click on Ad Before Purchase Did You See My Ad? Did You Click On My Ad? Did You Buy From My Ad?
  • 12. 12| @jonti 8,324 Pts Last Click is the Default Last Click is just the beginning of the data story Attribution Last Click
  • 14. 14| @jonti Time Lag 12- 20 Days 6 – 11 Days 3-5 Days 1-2 Days Highest Point Study conversion length via Custom Reports, knowing Google Data and cookies are undergoing changes * GA Report for Time Lag not available in Views with EEC Lowest Point What is your best common denominator for effective cookies and conversion tracking. 1-2, and ~ 7 Days for this client.
  • 15. 15| @jonti Who to believe? - Normalize Google Analytics = Last Click Attribution, or create your own Twitter = Up to 90 day click, 90 day engagement Facebook / Instagram = 28 day click, 1 day view through Pinterest = up to 60 days post click or engagement Quora Ads = 28 day click, 1 day view through
  • 16. 16| @jonti One Source of Truth Drowning in data for the sake of data is definition of insanity. Create and follow a measurement plan that is built for your organization. Choose an Attribution strategy and hold steady.
  • 17. 17| @jonti Set It Up Housekeeping and Best Practices Tools You Can Use
  • 18. 18| @jonti Best Practices Housekeeping A Simple Checklist Owner of GA Purge Users and Own Your Data Values From Measurement Plan - Determine Values and Goals vs Events Keep It Raw Keep one GA view with Raw, unfiltered data and don’t touch it
  • 19. 19| @jonti GTM + Pixels + GA + EEC Plan - Google Analytics - GA GA Conversions are Limited to 20 and tracked by ID. Renaming the Goal can overlap data. Do – Install Pixels Install only needed tracking. Monitor page speed and keep containers clean. Check - GTM + Events Verify conversions, goals, and values are consistent and working. Act - Enhanced Ecommerce Use the data in meaningful manners. Focus on profitable opportunities.
  • 20. 20| @jonti Google Tag Assistant - GA and GTM Facebook Pixel Helper Lighthouse for Page Speed Chrome Extensions Use extensions to test and preview your tracking
  • 21. 21| @jonti 8,324 Pts GTM Preview Test in Real Time Test Again Google Tag Manager
  • 22. 22| @jonti Google Ads - Conversion Action Sets All Conversions Are Not Created Equal - Imported Goals From GA - Conversion Can Be Shared by Account or Campaigns - Can “Include” in Conversions Column - Used for Smart Bidding 2+ Must have at least 2 conversions To create a set
  • 23. 23| @jonti Send Conversion click To Analytics Conversion Reporting In Analytics Setup Goals for Conversion Click Events Import Goals to Google Ads as Conversions Events Workflow Events provide greater flexibility over Top of Funnel #metrics Events can be tracked as Goals
  • 24. 24| @jonti Annotations References and Notes in GA, but often in a Silo Track notes in a spreadsheet Pull into Google Data Studio via GSheet by Date • New Campaign • Landing Pages • Redesign
  • 26. 26| @jonti Custom UI Reports Facebook – Custom Reporting Build Custom Performance reports. Custom Breakdown analysis. Software – Ex. AdEspresso UI is helpful to segment data. Caution: Does it align with measurement plan? Google Ads, Bing – Customize Use Goals and KPIs to create Custom Filters. Google Data Studio Use a template to see data from multiple channels. Outsource to create a custom report from your Measurement Plan. View in each User Interface platform. Make it work for you.
  • 27. 27| @jonti Save as Default Customizations Custom Filter View Examples • High Ad Spend, Low Performance • Low Quality Score • High Impressions, No Clicks • Top Converting (Ads, Keyphrases, Placements) Save Time - Set CustomColumns as Default Google > Bing Custom Reports • Campaign View • AdGroup View • Budget, Share of Voice, Revenue
  • 28. 28| @jonti Save as Default Custom Columns Facebook Custom Reports Breakdown Reports • Which ad placements are performing the best? • What times of day or weekdays deliver the most conversions at the lowest cost? Set Custom Columns as Default
  • 29. 29| @jonti Build and Customize Google Ads Custom Reports Google Data Studio Reporting Google Analytics Scheduling Facebook Custom Reports Bing Save and Automate Each platform has customization and scheduling
  • 30. 30| @jonti Save and Automate How Often is Actionable • Task Oriented How Often for Alerts • C Suite or Executive View Each platform has customization and scheduling
  • 31. 31| @jonti Analytics Resources Google Analytics Help Center Google Analytics Dev Guides Bounteous Insights Avinash Kaushik's Blog Simo Ahava's Blog Top Learning Resources
  • 32. 32| @jonti Paid Search Made Easy As That • What to analyze • Where to look for metrics • How to segment analysis • When to Save Time with Automated Reports CPAsKPIsGoals