This document discusses organizational conflict, negotiation, politics, and change. It defines organizational conflict as discord that arises due to incompatible goals between individuals or groups. Conflict is inevitable and too little or too much can be problematic. The document outlines different types of conflict and sources of conflict. It also discusses strategies for managing conflict, including compromise and collaboration. Negotiation strategies like integrative bargaining are presented as ways to find win-win solutions. The role of organizational politics and strategies for exercising power are also covered. The document concludes with a discussion of assessing the need for change, implementing change, and evaluating the results of change efforts.