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Organizational behavior midterm
- 1. How employees cheat alittle at work And how punishing them can be counterproductive Alix Kesselman Felix Garcia Sarah Pons Shihao Tang
- 2. Introduction People cheatat work for a number of reason Employee feels frustrated or dissatisfied The work itself is most strongly correlated to job satisfaction for most people
- 3. Introduction People cheatat work for a number of reason Employee feels burnt out due to stressors Stressors include: Role Ambiguity Time Pressure Work-family conflict Financial uncertainty
- 4. Introduction Organizations havethe task of diminishing those cases We want to guide you through what, we believe, is the most beneficial outcome Cheating in one aspect in life leads to cheating in other aspects as well.
- 5. The Effects ofPositive & Negative Reinforcement
- 6. Good Behavior PositiveReinforcement Rewards & Incentives Motivate Your Workers Encourage Your Workers Guide them to meet levels of expectation
- 8. OUTCOMES Heightened Job Performance MaintainsEmployee Morale Creates Sustained Behavior Expectations Fulfilled Conditioned & Strengthened Employees
- 9. Poor Behavior NegativeReinforcement Management tool Motivate employees and control their behaviors by getting rid of unfavorable conditions as long as the employees continue to perform as expected.
- 10. Unpleasant Condition Removed EncouragesEmployees to Perform Better Reaching Positive Desired Behavior Examples Random Drug Testing Removing Weekly Meetings Close Monitoring Adjusting Hours OUTCOMES
- 11. Unpleasant Condition could becomeworse More control could lead to more stress However, in many cases, it could make a negative impact Consequences Higher costs Lack of Trust Lower morale OUTCOMES Less efficient and long-lasting
- 12. Positive behavior followedby positive consequences (manager praises the employee) Positive behavior followed by negative consequences (manager stops nagging the employee) Negative behavior followed by removal of positive consequences (manager ignores the behavior) Negative behavior followed by negative consequences (manager demotes the employee)
- 13. Possibilities of Positive Reinforcement Howto make people commit with the organization, in order to avoid cheating.
- 14. How to doit?
- 15. Actual Benefit Helpdeveloping employees’ continuance commitment to the organization, as well as affective commitment. Advantage direct and effective. Disadvantage Expensive.
- 16. Actual Benefit -Example Corporate Welfare: Increasing employees’ commitment by concerning their daily life. Example: Company restaurant, shuttle bus, gym, employee discount etc.
- 17. Actual Benefit RewardBy awarding outstanding employees and hard-workers to praise their performance and also encourage others. Share the cake For upper managers, binding their interest with the organization by giving an amount of company shares.
- 18. Relationship Building Developingemployees’ commitment by building a friendly, close relationship with their peers, supervisors and organization as a whole. Advantage effective and less costly. Disadvantage Time-consuming
- 19. Relationship Building Example Organizational activity: Holding a party and a seminar to enhance communication between employees and arouse organization awareness.
- 20. Relationship Building Example Daily supervision Building closer working relationship between employees and managers. Let supervisor be a part of the group. Avoiding cheating with closer supervision.
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- 23. “ ” While a personwho cheats at work may get the money, they are really cheating themselves out of what could be a great experience Ben Michaelis, PHD Huffington Post