The document discusses employee engagement in the workplace. It defines engagement as employees approaching their work with enthusiasm, energy and commitment. While satisfaction is being happy with one's job, engagement means being productive and creating high quality results. Engaged employees feel energized by their work and help each other, while disengaged employees are unproductive. High engagement improves retention, financial performance and profits. Getting employees engaged involves both personal and organizational factors such as leadership, talent management, opportunities to contribute, and an inclusive work environment. Lack of engagement costs companies through reduced productivity.