2. Productive Behavior Employees engage in behavior that contributes positively to organizations goals and objectives. i.e An accountant capable of handling many accounts timely and accurately Cashier being able to checkout many customers at a shorter time period.
3. Do Employees give 100% Considerable time is spent on non job performing tasks or idling. Waste of time & resources decrease productivity
4. Key Factors for Productive Behavior Ownership of the job function Healthy working environment When responsibility and authority are both passed on to all levels of employees. Management is closed to employees Better pay Recognition Good training of the job and on the job training Clearly defined job functions Close monitoring Good discipline at work place
5. Ownership of the job function When employees take the ownership of their job functions and don’t leave room for the management to find any faults in it. The productivity increases
6. Healthy working environment When employees are given a favorable working environment The productivity increases
7. Responsibility and Authority When responsibility and authority are both passed on to all levels of employees. The productivity increases
8. Training & Development When employees are given good training of their job and equipped with right tools, The productivity increases
9. Management and Employees When Management is close to employees , listen to their problems with empathy & give solutions The productivity increases
10. Better Salaries and rewards When better salaries and incentives are paid for performing employees The productivity increases
11. Recognition & rewarding When the performers are recognized and rewarded The productivity increases
29. Absenteeism Absenteeism due to unreasonable reasons, Lack of interest for work, Conflict between superiors / co-workers, Inability to face challenges and deadlines Grudge against organization or management
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31. Long Breaks Breaks during work helps to reduce work stress. But long breaks become counterproductive Have fixed time for breaks or fix time durations.
32. Substance abuse Alcohol and drug abuse by employees cause many expensive problems for business and industry ranging from lost productivity, injuries, and an increase the health insurance claims Reducing the cost of absenteeism or impaired productivity; Creating a more productive environment by offering support to those employees who declare a drug-related problem, Improving employee morale Reducing the risk of accidents caused by impaired judgment Enhancing the public perception of your organisation as a responsible employer Contributing to society’s efforts to combat drug misuse
33. Sloppy work includes incomplete work, mistakes, poor quality, late delivery and ineffective or unsafe short cuts. This can lead to extra workload for others, poor role models for new team members, customer complaints, increased cost and delays.
34. How to deal with Sloppy work Set standards and policies for the company and team; Agree on objectives, standards and expectations for individuals; Train and coach staff and develop their skills; Monitor progress and encourage feedback; Manage mistakes effectively; Recognise and reward good performance.
35. Employee theft Employee theft is estimated to cost employers about $52 billion a year, and affects about 95% of all businesses,
36. Preventing theft Be a presence. Always give the impression that someone is in charge and watching. Allow yourself to be friendly with employees, but not a friend. Conduct audits quarterly. Even in the best run companies, mistakes happen. Routinely review returns, financial statements, journals, etc. Ensure all the proper information is filled in completely. Never be afraid to ask questions. Demand answers. Know every surface of the business. Know it better than your best employee. Take time to work side by side with your employees every now and again. Make it practice to always be the one to sign checks. Never, I repeat, never hand any employee a blank check (even someone you trust). Don't provoke opportunity. Follow your gut. If you believe something is wrong, you're probably right. Don't wait too long to investigate. You may loose more than just an opportunity.
37. Why Do Workers Intentionally Sabotage Their Workplace The number one reason found to be the reason why employees try to sabotage their workplace is because they are unhappy with something in their workplace, whether it be a supervisor, an undeserved promotion, or disciplinary actions taken against employee
38. Preventing Employee Sabotage Some good ways to detect sabotage and/or fix sabotage is by having good security protocols including anti-virus programs, firewalls,CCTVlogging tools, and requiring good security practices like locking workstations.
40. Harassment Harassment covers a wide range of offensive behaviour. It is commonly understood as behaviour intended to disturb or upset. In the legal sense, it is behaviour which is found threatening or disturbing. Sexual harassment refers to persistent and unwanted sexual advances, typically in the workplace, where the consequences of refusing are potentially very disadvantageous to the victim
41. Types of harassments BullyingHarassment that can occur at the workplace. Usually physical and psychological harassing behaviour perpetrated against an individual, by one or more persons. Psychological harassmentThis is humiliating, intimidating or abusive behaviour which is often difficult to detect leaving no evidence other than victim reports or complaints; this characteristically lowers a person’s self-esteem or causes them torment. Racial harassmentThe targeting of an individual because of their race or ethnicity. The harassment may include words, deeds, and actions that are specifically designed to make the target feel degraded due to their race or ethnicity. Religious harassmentVerbal, psychological or physical harassment is used against targets because they choose to practice a specific religion. Religious harassment can also include forced and involuntary conversions.[11] Sexual harassmentHarassment that can happen anywhere but is most common in the workplace, and schools. It involves unwanted and unwelcome words, deeds, actions, gestures, symbols, or behaviours of a sexual nature that make the target feel uncomfortable. The main focus of groups working against sexual harassment is, of course, protection for women, but protection for men is coming to light in recent years. StalkingThe unauthorized following and surveillance of an individual, to the extent that the person's privacy is unacceptably intruded upon, and the victim fears for their safety.
