operational excellence ...an excersice of leadership, deals with the implementation of an op ex project, including the tactical part but also taking care of people througout the change process
How to Introduce Operational Excellence in your Organisation?Tina Arora
This presentation will help you present to the management the need and benefits of introducing Operational Excellence as a department in your Organisation.
It can be modified to suit the advocacy in any industry - be it Financial services, BPO, LPO, KPO, Domestic call centres, Manufacturing, Consumer Goods, Retail, etc.
The world has changed dramatically since LEAN and Six Sigma were popularized in the early 1990′s. Globalization, product proliferation, information technology, intense competition, and an activist regulatory environment have contributed to a rapid rise in complexity. As a result, many companies are finding that LEAN and Six Sigma aren’t delivering the results they expected. In this presentation, delivered by Chris Seifert at APICS 2013, we discuss a new approach that a select few companies are utilizing to achieve Operational Excellence in the face of complexity.
Presenting this set of slides with name - Operational Excellence Powerpoint Presentation Slides. This deck consists of total of twenty five slides. It has PPT slides highlighting important topics of Operational Excellence Powerpoint Presentation Slides. This deck comprises of amazing visuals with thoroughly researched content. Each template is well crafted and designed by our PowerPoint experts. The best part is that these templates are easily customizable. Just click the DOWNLOAD button shown below. Edit the colour, text, font size, add or delete the content as per the requirement. Download this deck now and engage your audience with this ready made presentation.
Our roadmap to Operational Excellence highlights the key milestones for implementing an Operational Excellence Management System and a culture of Operational Discipline in order to achieve Operational Excellence. Along the roadmap, you will find links to some of our most popular blog articles. You will need to download the file to access the links.
We've Had it All Wrong: Manage Processes, Not peopleTKMG, Inc.
Recorded webinar: http://slidesha.re/1iuvE3F
Subscribe: http://www.ksmartin.com/subscribe
Karen’s Books: http://ksmartin.com/books
For decades now, "management" has been synonymous with managing people. Meanwhile, processes, the lifeblood of an organization, remain largely unmanaged. In this webinar, Karen shares her views on why we need to change our thinking and her practical how-to's for making this vital pivot.
How to Introduce Operational Excellence in your Organisation?Tina Arora
This presentation will help you present to the management the need and benefits of introducing Operational Excellence as a department in your Organisation.
It can be modified to suit the advocacy in any industry - be it Financial services, BPO, LPO, KPO, Domestic call centres, Manufacturing, Consumer Goods, Retail, etc.
The world has changed dramatically since LEAN and Six Sigma were popularized in the early 1990′s. Globalization, product proliferation, information technology, intense competition, and an activist regulatory environment have contributed to a rapid rise in complexity. As a result, many companies are finding that LEAN and Six Sigma aren’t delivering the results they expected. In this presentation, delivered by Chris Seifert at APICS 2013, we discuss a new approach that a select few companies are utilizing to achieve Operational Excellence in the face of complexity.
Presenting this set of slides with name - Operational Excellence Powerpoint Presentation Slides. This deck consists of total of twenty five slides. It has PPT slides highlighting important topics of Operational Excellence Powerpoint Presentation Slides. This deck comprises of amazing visuals with thoroughly researched content. Each template is well crafted and designed by our PowerPoint experts. The best part is that these templates are easily customizable. Just click the DOWNLOAD button shown below. Edit the colour, text, font size, add or delete the content as per the requirement. Download this deck now and engage your audience with this ready made presentation.
Our roadmap to Operational Excellence highlights the key milestones for implementing an Operational Excellence Management System and a culture of Operational Discipline in order to achieve Operational Excellence. Along the roadmap, you will find links to some of our most popular blog articles. You will need to download the file to access the links.
We've Had it All Wrong: Manage Processes, Not peopleTKMG, Inc.
Recorded webinar: http://slidesha.re/1iuvE3F
Subscribe: http://www.ksmartin.com/subscribe
Karen’s Books: http://ksmartin.com/books
For decades now, "management" has been synonymous with managing people. Meanwhile, processes, the lifeblood of an organization, remain largely unmanaged. In this webinar, Karen shares her views on why we need to change our thinking and her practical how-to's for making this vital pivot.
Operational Excellence Defined: Is Right For You?Juran Global
“Operational Excellence,” “Performance Excellence,” “Business Excellence” – No matter what you call it, organizations are looking for solutions that yield better outcomes when executing their business plans and strategies. Many organizations do a decent job of designing, defining, and writing their plans to improve performance but very few organizations follow through with those plans and achieve the goals they have established.
Key Topics:
* What is Operational Excellence?
* Decomposing OPEX
* The many roads to Rome: Improving your performance
Lean Office is a management philosophy based on the Toyota Production System (TPS). With Lean Office, you will be able to enhance value for your customers by improving and smoothing the process flow and eliminating waste. Simply put, by becoming a Lean Office, you will be able to increase productivity and create greater customer value with less resources.
By teaching this presentation to managers and employees working in Office/Service environments, they will have a better understanding of the Lean principles and approach to eliminating waste, and will be more forthcoming to lead and participate in the Lean implementation process.
NUMBER OF SLIDES: 127
LEARNING OBJECTIVES:
By the end of the program, you would be able to:
1. Understand the principles and key concepts of Lean
2. Identify value and waste
3. Gain an overview of key Lean principles and tools, and their applications
4. Apply 5S principles to improve office organization and efficiency
5. Apply a simple problem solving process
CONTENTS:
1. Introduction to Lean Office
2. Key Concepts of Lean Office
3. Overview of Lean Methods & Tools
4. Ways to develop "Kaizen Eyes"
5. Lean Roles
6. Sustaining a Lean Office
To download this complete presentation, please visit: http://www.oeconsulting.com.sg
The An Introduction to Operational Excellence v9.0 presentation is free-of-charge and includes:
1. MS PowerPoint Presentation including 41 slides covering an Introduction to the 4 Building Blocks of Operational Excellence - Strategy Deployment & Hoshin Planning, Performance Management & Balanced Scorecards, Process Excellence & Lean Six Sigma, and High Performance Work Teams.
Introduction to Operational Excellence - Pauwels Consulting Academy - Kris Va...Pauwels Consulting
On February 16, 2017, Kris Van Nieuwenhove, Pharma Services en OpEx Consultant at Pauwels Consulting, gave an interesting and amusing presentation about the basics of Operational Excellence at our office in Diegem.
In his presentation, Kris covered basic concepts and definitions of Operational Excellence, and he told us about the daily applicatoin of OpEx tools and methodologies such as Lean, 6-sigma, Value Stream Mapping and 5S.
Lean Thinking is a management philosophy based on the Toyota Production System (TPS). With Lean Thinking, you will be able to enhance value for your customers by improving service delivery and eliminating waste. Simply put, by becoming a Lean organization, you will be able to improve personal effectiveness, increase productivity and create greater customer value with less resources.
This training presentation is especially tailored for service industries. By teaching this presentation to managers and employees, they will have a better understanding of the Lean principles and approach to eliminating waste, and will be more forthcoming to lead and participate in the Lean implementation process.
LEARNING OBJECTIVES
1. Understand the principles and key concepts of Lean
2. Acquire knowledge on the key Lean methods and tools and their applications to improve personal effectiveness, value creation and waste elimination
3. Identify ways to develop “Kaizen eyes” to look for improvement opportunities
4. Describe the various Lean roles
CONTENTS
1. Introduction to Lean Thinking
2. Key Concepts of Lean Thinking
3. Overview of Lean Methods & Tools
4. Ways to develop "Kaizen Eyes"
5. Lean Roles
6. Sustaining a Lean Culture
To download this complete presentation, please visit: http://www.oeconsulting.com.sg
Operational Excellence Consulting is a management consultancy firm that assists organizations in improving business performance and effectiveness.
Based in Singapore, we work with our clients to achieve dramatic improvements in speed, quality, customer satisfaction and lower cost for their products and services through the implementation of Operational Excellence initiatives such as Lean, Six Sigma, Lean Six Sigma and TQM.
One of our unique strengths is going beyond a tools-focused approach to seamlessly integrate people, processes and continuous improvement initiatives to suit the specific needs and situations of our clients.
To discuss how we can help you innovate your business, please contact us.
Creating a Continuous Improvement CultureTKMG, Inc.
Recorded webinar: http://slidesha.re/M4Zyhu
Subscribe: http://www.ksmartin.com/subscribe
Karen’s Books: http://ksmartin.com/books
Lean has been in popular use since the late 1990's in some circles and since the mid-2000's in others. Yet very few organizations have establishing true continuous improvement cultures. Why?
In this webinar you will learn the essential elements for infusing C.I. into your organization's DNA--including the must-have leadership and management behaviors--and tips for selling these needs to your leadership team.
This Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants after more than 3,000 hours of work. It shares our combined 100+ years of experience advising executive teams around the world. It includes all the Frameworks, Best Practices & Templates required to successfully implement an operating model and organization design initiative, and make your strategy happen.
Value Stream Transformation: Achieving Excellence through Leadership Alignmen...TKMG, Inc.
To subscribe: http://ksmartin.com/subscribe
To purchase the book: http://bit.ly/VSMbk
These are slides from a talk given on 1/8/14 in San Diego, California at SME Connect's Operations Roundtable.
Too many organizations today suffer from silo-centric behavior and intra-organizational conflict. And yet most don’t understand what’s holding them back from achieving outstanding performance. This is where Karen Martin’s new book Value Stream Mapping comes into play.
Value stream mapping can unleash the full potential of an organization and deliver greater customer value, increased profit margins, and create fulfilling work environments.
In this talk, Karen discussed how to:
• Prepare and engage your leadership team in the transformation process
• Gain a deep understanding about your current work systems and the related barriers to delivering value
• Design a future state that enables outstanding performance on all fronts
• Adopt a new design and lay the foundation for continued improvement
Over the 16 years that we've been providing support to organizations at nearly every stage of the Lean journey, leadership has consistently emerged as the single most important determinant of success. Those organizations with deep leadership engagement soar, while those who don't fail to experience significant transformation.
In this second of three webinars, Karen reviews the system of Lean principles, management practices, and tools, and then focus on leadership's role in strategy deployment and problem solving. These are the slides for the webinar delivered on 9-22-2016. The recording is available at http://www.slideshare.net/KarenMartinGroup/lean-leadership-part-2-of-3-webinars
Not a subscriber? To receive automatic notification of future webinars, gain access to our library of free assessments and templates, and receive our occasional newsletter with improvement tips: http://www.ksmartin.com/subscribe.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a collection of PowerPoint diagrams and templates used to convey 100 different business excellence frameworks comprising key strategy, marketing, sales, finance, operations, innovation, IT, technology management, leadership, organization, change and HR models.
The latest updates and additions include frameworks such as SHRM Competency Model, ISO 31000:2018 Risk Management, EFQM (2019), ITIL 4, COBIT 2019, PMBOK 6, Data Management Maturity (DMM) Model, IT4IT Reference Architecture (V2.1), TBM Taxonomy (V3.0) and TOGAF Standard (V9.2) among others.
The frameworks are organized into seven categories:
1. Strategy & Organization
2. Finance & Governance
3. Marketing & Sales
4. Operations, Supply Chain Management & Procurement
5. Innovation & Technology Management
6. Leadership, Change & HR
7. IT Management
Business Operational Excellence Strategy PowerPoint Presentation Slides SlideTeam
Execute your business strategy with consistency using business operational excellence PowerPoint templates. Company with an operational excellence is considered to have a low operational risk, lower operating costs, and increased revenues as compared to its competitor. Therefore, conduct operational excellence for your company to create value for customers and stakeholders with the help of essential Business Operational Excellence PPT templates. Incorporate readymade business execution plan presentation to showcase the operational highlights of the firm to the senior managers and discuss sales and marketing challenges. This business operational excellence presentation has covered various topics and has professionally designed templates on business summary, milestones achieved, company objectives, firm challenges, partnering & alliance challenges, effective business partnerships, risk mitigation strategies, product roadmap, competitive landscape, key performance indicators, new customer acquisition cost, customer’s lifetime value, operating plan and hiring plan for the company to ensure smooth business operations. You can utilize the same business operational excellence strategy PowerPoint presentation templates for topics like operational excellence, execution excellence, management, philosophy, management system, operations management, strategic framework, operational efficiency etc. The business operational excellence PowerPoint presentation have all the eye-appealing graphics with a thoroughly researched content. Simply download this business operation management presentation and capture your audience’s attention. .Never feel hard pressed with our Business Operational Excellence Strategy PowerPoint Presentation Slides. You won't ever be behind the clock.
Value stream mapping is a practical and highly effective way to learn to see and resolve disconnects, redundancies, and gaps in how work gets done.
This VSM project template helps you and your project team to put together a "storyboard" for effective presentation to your key stakeholders. It includes four key phases:
1) Define and pick product/service family
2) Create a current state map
3) Develop a future state map
4) Develop an implementation plan
This document consists of a VSM project template in Powerpoint format and a set of Excel templates comprising VSM charter, Results table, Implementation Plan and common VSM icons.
Operational Excellence Defined: Is Right For You?Juran Global
“Operational Excellence,” “Performance Excellence,” “Business Excellence” – No matter what you call it, organizations are looking for solutions that yield better outcomes when executing their business plans and strategies. Many organizations do a decent job of designing, defining, and writing their plans to improve performance but very few organizations follow through with those plans and achieve the goals they have established.
Key Topics:
* What is Operational Excellence?
* Decomposing OPEX
* The many roads to Rome: Improving your performance
Lean Office is a management philosophy based on the Toyota Production System (TPS). With Lean Office, you will be able to enhance value for your customers by improving and smoothing the process flow and eliminating waste. Simply put, by becoming a Lean Office, you will be able to increase productivity and create greater customer value with less resources.
By teaching this presentation to managers and employees working in Office/Service environments, they will have a better understanding of the Lean principles and approach to eliminating waste, and will be more forthcoming to lead and participate in the Lean implementation process.
NUMBER OF SLIDES: 127
LEARNING OBJECTIVES:
By the end of the program, you would be able to:
1. Understand the principles and key concepts of Lean
2. Identify value and waste
3. Gain an overview of key Lean principles and tools, and their applications
4. Apply 5S principles to improve office organization and efficiency
5. Apply a simple problem solving process
CONTENTS:
1. Introduction to Lean Office
2. Key Concepts of Lean Office
3. Overview of Lean Methods & Tools
4. Ways to develop "Kaizen Eyes"
5. Lean Roles
6. Sustaining a Lean Office
To download this complete presentation, please visit: http://www.oeconsulting.com.sg
The An Introduction to Operational Excellence v9.0 presentation is free-of-charge and includes:
1. MS PowerPoint Presentation including 41 slides covering an Introduction to the 4 Building Blocks of Operational Excellence - Strategy Deployment & Hoshin Planning, Performance Management & Balanced Scorecards, Process Excellence & Lean Six Sigma, and High Performance Work Teams.
Introduction to Operational Excellence - Pauwels Consulting Academy - Kris Va...Pauwels Consulting
On February 16, 2017, Kris Van Nieuwenhove, Pharma Services en OpEx Consultant at Pauwels Consulting, gave an interesting and amusing presentation about the basics of Operational Excellence at our office in Diegem.
In his presentation, Kris covered basic concepts and definitions of Operational Excellence, and he told us about the daily applicatoin of OpEx tools and methodologies such as Lean, 6-sigma, Value Stream Mapping and 5S.
Lean Thinking is a management philosophy based on the Toyota Production System (TPS). With Lean Thinking, you will be able to enhance value for your customers by improving service delivery and eliminating waste. Simply put, by becoming a Lean organization, you will be able to improve personal effectiveness, increase productivity and create greater customer value with less resources.
This training presentation is especially tailored for service industries. By teaching this presentation to managers and employees, they will have a better understanding of the Lean principles and approach to eliminating waste, and will be more forthcoming to lead and participate in the Lean implementation process.
LEARNING OBJECTIVES
1. Understand the principles and key concepts of Lean
2. Acquire knowledge on the key Lean methods and tools and their applications to improve personal effectiveness, value creation and waste elimination
3. Identify ways to develop “Kaizen eyes” to look for improvement opportunities
4. Describe the various Lean roles
CONTENTS
1. Introduction to Lean Thinking
2. Key Concepts of Lean Thinking
3. Overview of Lean Methods & Tools
4. Ways to develop "Kaizen Eyes"
5. Lean Roles
6. Sustaining a Lean Culture
To download this complete presentation, please visit: http://www.oeconsulting.com.sg
Operational Excellence Consulting is a management consultancy firm that assists organizations in improving business performance and effectiveness.
Based in Singapore, we work with our clients to achieve dramatic improvements in speed, quality, customer satisfaction and lower cost for their products and services through the implementation of Operational Excellence initiatives such as Lean, Six Sigma, Lean Six Sigma and TQM.
One of our unique strengths is going beyond a tools-focused approach to seamlessly integrate people, processes and continuous improvement initiatives to suit the specific needs and situations of our clients.
To discuss how we can help you innovate your business, please contact us.
Creating a Continuous Improvement CultureTKMG, Inc.
Recorded webinar: http://slidesha.re/M4Zyhu
Subscribe: http://www.ksmartin.com/subscribe
Karen’s Books: http://ksmartin.com/books
Lean has been in popular use since the late 1990's in some circles and since the mid-2000's in others. Yet very few organizations have establishing true continuous improvement cultures. Why?
In this webinar you will learn the essential elements for infusing C.I. into your organization's DNA--including the must-have leadership and management behaviors--and tips for selling these needs to your leadership team.
This Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants after more than 3,000 hours of work. It shares our combined 100+ years of experience advising executive teams around the world. It includes all the Frameworks, Best Practices & Templates required to successfully implement an operating model and organization design initiative, and make your strategy happen.
Value Stream Transformation: Achieving Excellence through Leadership Alignmen...TKMG, Inc.
To subscribe: http://ksmartin.com/subscribe
To purchase the book: http://bit.ly/VSMbk
These are slides from a talk given on 1/8/14 in San Diego, California at SME Connect's Operations Roundtable.
Too many organizations today suffer from silo-centric behavior and intra-organizational conflict. And yet most don’t understand what’s holding them back from achieving outstanding performance. This is where Karen Martin’s new book Value Stream Mapping comes into play.
Value stream mapping can unleash the full potential of an organization and deliver greater customer value, increased profit margins, and create fulfilling work environments.
In this talk, Karen discussed how to:
• Prepare and engage your leadership team in the transformation process
• Gain a deep understanding about your current work systems and the related barriers to delivering value
• Design a future state that enables outstanding performance on all fronts
• Adopt a new design and lay the foundation for continued improvement
Over the 16 years that we've been providing support to organizations at nearly every stage of the Lean journey, leadership has consistently emerged as the single most important determinant of success. Those organizations with deep leadership engagement soar, while those who don't fail to experience significant transformation.
In this second of three webinars, Karen reviews the system of Lean principles, management practices, and tools, and then focus on leadership's role in strategy deployment and problem solving. These are the slides for the webinar delivered on 9-22-2016. The recording is available at http://www.slideshare.net/KarenMartinGroup/lean-leadership-part-2-of-3-webinars
Not a subscriber? To receive automatic notification of future webinars, gain access to our library of free assessments and templates, and receive our occasional newsletter with improvement tips: http://www.ksmartin.com/subscribe.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a collection of PowerPoint diagrams and templates used to convey 100 different business excellence frameworks comprising key strategy, marketing, sales, finance, operations, innovation, IT, technology management, leadership, organization, change and HR models.
The latest updates and additions include frameworks such as SHRM Competency Model, ISO 31000:2018 Risk Management, EFQM (2019), ITIL 4, COBIT 2019, PMBOK 6, Data Management Maturity (DMM) Model, IT4IT Reference Architecture (V2.1), TBM Taxonomy (V3.0) and TOGAF Standard (V9.2) among others.
The frameworks are organized into seven categories:
1. Strategy & Organization
2. Finance & Governance
3. Marketing & Sales
4. Operations, Supply Chain Management & Procurement
5. Innovation & Technology Management
6. Leadership, Change & HR
7. IT Management
Business Operational Excellence Strategy PowerPoint Presentation Slides SlideTeam
Execute your business strategy with consistency using business operational excellence PowerPoint templates. Company with an operational excellence is considered to have a low operational risk, lower operating costs, and increased revenues as compared to its competitor. Therefore, conduct operational excellence for your company to create value for customers and stakeholders with the help of essential Business Operational Excellence PPT templates. Incorporate readymade business execution plan presentation to showcase the operational highlights of the firm to the senior managers and discuss sales and marketing challenges. This business operational excellence presentation has covered various topics and has professionally designed templates on business summary, milestones achieved, company objectives, firm challenges, partnering & alliance challenges, effective business partnerships, risk mitigation strategies, product roadmap, competitive landscape, key performance indicators, new customer acquisition cost, customer’s lifetime value, operating plan and hiring plan for the company to ensure smooth business operations. You can utilize the same business operational excellence strategy PowerPoint presentation templates for topics like operational excellence, execution excellence, management, philosophy, management system, operations management, strategic framework, operational efficiency etc. The business operational excellence PowerPoint presentation have all the eye-appealing graphics with a thoroughly researched content. Simply download this business operation management presentation and capture your audience’s attention. .Never feel hard pressed with our Business Operational Excellence Strategy PowerPoint Presentation Slides. You won't ever be behind the clock.
Value stream mapping is a practical and highly effective way to learn to see and resolve disconnects, redundancies, and gaps in how work gets done.
This VSM project template helps you and your project team to put together a "storyboard" for effective presentation to your key stakeholders. It includes four key phases:
1) Define and pick product/service family
2) Create a current state map
3) Develop a future state map
4) Develop an implementation plan
This document consists of a VSM project template in Powerpoint format and a set of Excel templates comprising VSM charter, Results table, Implementation Plan and common VSM icons.
Operation Excellence model require a strong leadership level, agile culture, deeply understanding about organization's WHY, business process re-engineering...
Radical Candor: No BS, helping your team create better work.Digital Surgeons
Inspired by Google's Kim Scott, the Digital Surgeons team adapts Radical Candor to fit with their agile & innovative approach to designing the future of experiences.
Source: Candor, Inc.
http://www.radicalcandor.com/
DuPont Operations Manager, Paul Kirkpatrick, discussed DuPont’s step change in performance at the 2015 European Manufacturing Strategies Summit. Watch this presentation for an inside look at DuPont’s journey to world class.
Dashboard / Digest / Compliance reporting of key performance, quality and oth...p6academy
Referenced: www.p6academy.com
Source: http://coll15.mapyourshow.com
Georgia Transmission Corporation manages hundreds of active projects and we use data from Primavera and other systems to report key values that determine whether action needs to be taken. While the Project Reporting group wears many hats, two that keep our team reliable and credible with our clients and teammates are compliance reporting and customer service. Compliance internally may mean gatekeeper or enabler. Externally we have tolerances to monitor. GTC Project Reporting uses Primavera’s fields, codes and udfs in Daily Digest reporting for our schedulers and also for our co-op. We have other check and balance reports that are run to ensure payroll, customer invoicing and external alliance contract tolerances are met.
Engineering Operational Excellence in Every Manufacturing Business Process wi...Catavolt, Inc.
This slideshare describes how manufacturing engineering and research and development teams can utilize mobility for driving operational excellence in business processes throughout the organization.
Goal Summit 2016: How to be a Kickass Boss Without Losing Your Humanity or Cr...BetterWorks
Guidance — praise and criticism — is the key to being a good boss and building a great team. This interactive session from Goal Summit 2016 will help you understand why feedback is so hard, and how you can get better at giving it, getting it and encouraging it on your team. Presented by author and advisor to Twitter and Dropbox, Kim Malone Scott.
The TAUS Quality Dashboard is an industry-shared platform in which translation evaluation and productivity data is visualized in a flexible reporting environment. Users can create customized reports or filter data to be reflected in the charts. Both internal and external benchmarking is supported, offering the possibility to monitor one’s own development and to compare results to industry highs, lows and averages.
This is the ninth edition of TCS' Sustainability Report. The report addresses the key sustainability topics gleaned through interactions with the different stakeholder groups, based on the core principles of materiality and stakeholder inclusiveness. These topics cover the full range of material economic, social and environmental impacts of the organization.
A Multi-Model Case Study: High Maturity in Development + Services, Together with the Innovation Model (NP4457) by Pedro Castro Henriques, Margarida Gonçalves and Sílvia Rodrigues
QUATIC 2012
5 September 2012
Shared services secret 7: Don't be defeated by ERP and ERP Complicationssharedserviceslink.com
This session was presented at '15 Secrets to Shared Services Success" conference organised by sharedserviceslink.com.
To find out more about forthcoming conferences check http://www.sharedserviceslink.com
GPAllied is the most diverse reliability and operations consulting and services company in the world.
Combined, our unrivaled
technical expertise, solutions portfolio and global reach help you achieve rapid bottom-line improvement and sustained
cultural change.
GPAllied’s diversity and expertise result from joining together firms with experts in Maintenance and Reliability, Operational Excellence, and Workforce Development.
This winning team allows us to offer you expertise in the fields of Lean, Reliability Engineering, Six Sigma, Condition Monitoring, Change Management, Maintenance Planning and Scheduling, Workforce Development and Maintenance Craft Skills training.
However, only GPAllied can offer you solutions that fully integrate these specialties.
The topic of PPM Benefits realization is one we’re hearing more & more often in speaking with clients, prospects, and industry analysts. Even organizations with well-oiled project delivery machines often struggle with measuring the actual value they are creating.
In this insightful webcast, you'll gain practical advice for addressing this next frontier of PPM practice. Susan Go, Senior Solution Consultant at PowerSteering Software, explores ways to create a reliable, repeatable process for measuring the business benefits derived from project outcomes and your PMO organization. She shares insights and tangible field examples gleaned from hands-on experience with hundreds of global deployments, so you'll come away with actionable tips for getting started with:
*Defining, tracking, and measuring both quantitative and qualitative benefits
*Leveraging a top-down portfolio management approach to drive business value
*"Auditing" benefit validity at every phase, from estimation through project completion & beyond
*Structuring the PMO to increase accountability, executive support, and organizational buy-in
The presentation demonstrates the stages for setting up a business process for a sales function
The methodology mentioned in the presentation is based on best practices used to set up business development functions for SME's for promoting their products/services.
Corporater at BSC and Strategy Forum - March 2013Pedro S. Pereira
Corporater is a specialised vendor for Balanced Scorecard and Performance Management software solutions that are flexible, ready-to-run, and that can be easily managed and configured by business users. Founded in the year 2000, Corporater has over 1000 customers from all key domains with an international presence in over 29 countries through its offices and strategic partnerships.
Corporater EPM Suite assist businesses to more effectively manage performance through building dashboards, enterprise reports, and balanced scorecards. Functionality to manage initiatives, visualize strategy, and tools to assist in budgeting, management meetings, risk management, manual and automated data collection, and analysis are also available.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
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2. An example in Mexico …engineering center
• Created to service one customer only: a multinational company.
• Provides engineering services and new product development.
• Certified in ISO9001:2000.
• Full time Lean Six Sigma organization.
• National Technology Award, First Place 2003
• 1997 - 2008 20x inorganic growth.
Success story and good example of operational excellence
3. Success Factors
• Leadership development program.
• Talent recruitment process 10:1.
• Sense of belonging to a global team … 5000 eng./ 8 countries.
• Work follows a documented process, there are metrics on
productivity and on time delivery; every deliverable has a
quality inspection.
• There is a continuous improvement process in place :
1. Quality escapes are documented,
2. root cause analysis is conducted,
3. Lean Six Sigma projects are prioritized,
4. training needs are also detected.
• Leadership development includes Six Sigma full time jobs.
4. Customer Centric Processes and Metrics
Service Delivery to
Engineering Service
Request Customer
PM Q
New Development
η σ
OTD
• Simple processes.
• Everyone knows what he/she needs to do.
• Digital tools that facilitates work.
• Metrics defined from the customer point of view.
5. Metrics …operational definitions
• Efficiency: how are we using the resources that has been paid by
the customer …applied hours on man power or EVM (project status
vs. Plan)
• OTD: how many projects are we delivering on time …from the
customer request to the acceptance of the last deliverable.
• Quality: what is the quality of each family of deliverables measured
from the customer perspective (CTQ’s)
Quality inspection through templates and certified reviewers
6. Lean Process Design
1. Process mapping “as IS”.
2. Value analysis …Lean.
3. Eliminate, integrate, digitize …or Six Sigma.
4. Improved process.
Improvement is a cyclical process
7. Operational Excellence
1. Lean processes per service type …WBS.
2. Rigor in following up and measuring projects.
3. Develop a process to measure quality per deliverable
4. Dashboard …efficiency, OTD, quality
5. Continuous improvement process …Lean / Six Sigma.
Performance Leadership1 :
The leadership team is responsible for performance …
…through motivating the team.
1 Performance Leadership By Frank Buytendijk
8. Operational Excellence
_
+
• Increased productivity • Change resistance
• Improved control • Resistance to external control
• Potential savings
• What is it for me ?
• Asset creation
• Simplification of tasks
• Motivation / retention
The “sale” of the initiative with people
• Better understanding of
is a critical success factor of any
the business
project and is a leader’s responsibility
9. ¿ Why so many projects fail ?
Process
Processes
Lean
Lean Project Mgmt.
Metrics PMI
Metrics
Six Sigma
Six Sigma
Change Mgmt.
Project Mgmt.
CAP
PMI
• BPM • Operational Excellence
• BSC • Performance Leadership
• Performance Mgmt.
The leader guides the team through
the change process:
Why it is not enough ? • what is in for me ?
…where is the people ? • where are we going ?
10. Next Steps
1. Define training needs for the project team …Lean, PM, Six Sigma.
2. Develop a WBS per service / product type …dictionary.
3. Assess current status of processes …as IS.
4. Select a service family to begin with …impact, benefit.
5. Define for that service family how to measure efficiency and OTD.
6. Define how will quality be measured for each deliverable.
7. Define a continuous improvement process.
8. Develop a wish list of digital tools …set priorities.
How do you execute your project send a strong message
