This document discusses the concept of Radical Candor, which is an approach to leadership communication that involves being candid yet caring. It defines Radical Candor as providing honest feedback to employees about their work in a way that shows you care personally about their growth. The document outlines four leadership styles - Radical Candor, Ruinous Empathy, Manipulative Insincerity, and Obnoxious Aggression - and argues Radical Candor is the most effective approach. It also discusses the importance of clear expectations, feedback, and consequences in a culture of Radical Candor.

1. RADICAL CANDOR
ASURPRISING SECRET TO BEINGAGOOD
LEADER
Rachel Provau RN MSN CNML
Chief Nursing Officer
Bayfront Health Spring Hill

2. Objectives
• Discuss leadership styles of communication
• Define Radical Candor
• Discuss historical and current literature relating to
Honesty and Candor
• Define the 4 quadrants of leadership styles and provide
an example
• Review the ANA Code of Ethics 2001 as it relates to
skilled communication

3. What is Radical Candor?
• Praise?
• Feedback?
• Constructive Criticism?
• Webinars ?
• Guidance…?

4. Culture of “If you can’t say something nice”
• Five Positives to one negative
• Sugarcoating
• Gentle reminders
• Making excuses
• Ignoring
• Passive-Aggressive

5. Divergent Book Series Factions
• Abnegation
• Dauntless
• Erudite
• Candor
• Amity

6. Radical Candor
• Candor – The Honest
• Being willing as a Leader to tell someone when they
made the wrong decision or “screwed up”.
• Rarely Happens because leaders are afraid of retribution
or hurting someone’s feelings

7. What style is your Leadership?

8. What it all means
Or Give a $%^&!
Or Willing to ^&*% People Off

9. John Stuart Mill
1806-1873 English Philosopher , Political economist and civil servant
Helped define the theory of individual Liberty, Slavery opposition, Women’s right
activist, Democracy, Capitalism and Profit.

10. Kim Scott, CEO Coach for Twitter, Shyp,
Rolltape and formerly Apple University
“ You have to tell people when you
think they are wrong or their work
isn’t good enough.”
https://youtu.be/4yODalLQ2lM

11. Radical Candor
• Undo the rule of “If you don’t have anything nice to say”
• This approach is Humbling
• In Person, not email
• In Private if Criticism and in Public if Praise
• Don’t Be nice be Helpful
• Don’t personalize – You are…
• Be Candid with yourself

12. The 4 quadrants
#1
#2
#3
#4

13. Obnoxious Aggression
• This is not a good leadership style but is better than
Ruinous Empathy and Manipulative Insincerity
• Method is Challenging Directly but not caring personally
• A jerk…

14. Ruinous Empathy
• Destructive Sympathy
• Sparing one’s feelings then having to give them bad news
• Afraid to pull the band aid off
• https://youtube/Y9VW7wGO4vY

15. Manipulative Insincerity
• Never challenges people
• Very Sneaky
• Manipulative
• Pot Stirrer
• Fake Praise
• Backstabber

17. Radical Candor and Civility
The 5 ‘C’s”
• Clear Expectations
• Clear Capability
• Clear Measurement
• Clear Feedback
• Clear Consequences
Examples
• Time Management
• Right skills
• Outcomes
• Fact based to give and to
take from others
• Repeat, Reward or
Release

18. American Nurses Association (ANA) Code of Ethics (ANA,2001)
that states professional nurses have an ethical mandate to
become skilled communicators.

19. References
• Kimmalonescott.com
• J. Mill- On Liberty ISBN 1-59986-973-X 1859
• G. Robins- 25 Rules of Civility + Radical Candor +
Ruinous Empathy LinkedIn Blog 2/10/2016
• P.M. Forni- Choosing Civility: The 25 rules of Considerate
Conduct 11/2003
• D. Huber- Leadership and Nursing Care Management
ISBN 978-1-4557-4071-0 1996
• R. A. Patronis-Jones- Nursing Leadership and
management: Theories, Processes and Practice ISBN
0803613628 9780803613621 2007