This document summarizes a presentation by a group on operations at Big Bazaar, an Indian retail chain. It outlines the objectives of studying Big Bazaar's supply chain management and warehouse operations. It then describes how procurement occurs from centralized distribution centers and local vendors. Inventory is managed through an automated replenishment system. The document also details warehouse inbound processing, damage/defective stock management, inventory management practices, stock management on the store floor, and advantages and disadvantages of inventory management. Key findings emphasize the importance of visual merchandising, product promotions, staff training, and using IT systems.

1. P R E S E N T E D B Y :
G R O U P 9
R A J N I V A S H I S T ( P G F B 1 3 3 8 )
S A L O N I M I S H R A ( P G F B 1 3 4 3 )
S H A H B A A Z A H M E D ( P G F B 1 3 4 5 )
S H R A V A N K U M A R ( P G F B 1 3 4 7 )
S U N D R A M S I N H A ( P G F B 1 3 5 2 )
S W A T I S H A R M A ( P G F B 1 3 5 3 )
Operations at Big
Bazaar

2. OBJECTIVE OF THE STUDY
 The objective of the study is to analyse how the stock
moves from vendor to customer in a organised retail
format.
 It also includes understanding of the ware house
management of Big Bazaar.
 The study also includes Shrinkage Management.

4. SUPPLY CHAIN MANGEMENT AT BIG
BAZAAR
 Procurement in Big Bazaar happens from Central
Distribution Center and Local Vendors.
 The Stock in the store is managed by Automated
Replenishment System (ARS).
 The CDC are located in such a strategically positioned so
that it can easily cater to the nearby Big Bazaar.
 For the Stores of Eastern Zone, the CDC is located at
Barasat.

7. Warehousing at Big Bazaar
Inward Processing At Warehouse

8. Warehouse management

10. Damage and defective stock management
 Damage goods management
 Defective goods management

12. INVENTORY MANAGEMENT
 Stock of goods which is held for the purpose of future
production or sales.
 Forms-
Raw Materials
Partly finished goods
Finished goods
Spare parts etc.
 Objective-
Minimize the total (actual or expected) cost or to maximize
(actual or expected) profit.
 Variables :
The Controlled variables
The uncontrolled variables

14. Need of Inventory Management:
 Meet variation in Production Demand
 Cater to Cyclical and Seasonal Demand
 Take advantage of Price Increase and Quantity Discounts
 To decrease the setup and shortage costs.
 To meet demand on time to earn goodwill.
 For smooth running of the business.

15. MANAGEMENT OF STOCKS ON THE
FLOOR
 The stocks entered into the floor can only come out with a
customer unless damage or defective.
 The stock management on the floor depends on the foot
fall of customers.
 The stock management on the floor are analyzed by the
department manager.
 The concerned DM request for the replenishment when
the sales are high.
 The request are received by the warehouse team and
accordingly replenishment happens.

16. ADVANTAGE
• The economics of production with the large run sizes.
• The smooth and efficient running of the business.
• The economics in transportation.
• The advantage of price discounts by bulk purchasing.
• Faster and adequate service to the customers and,
• Profit from speculation in the market where price are
expected to rise.

17. DISADVANTAGES
• Ware house rent.
• Interest on invested capital.
• Physical handling.
• Accounting.
• Classification and Categories of Inventory
Models:

18. Findings
 Care of Visual merchandising for high sales.
 Product on offer to catch customer’s attention &
purchase.
 Importance of frontline staff
 Use of IT tools like Bar coding, ERP systems, CRM,
Advanced planning and scheduling systems.

19. Thank You!