This document summarizes a study on stock management at Big Bazaar retail stores. The objective of the study is to analyze how stock moves from vendors to customers and to understand warehouse and shrinkage management. It describes Big Bazaar's supply chain process, including procurement from central distribution centers and local vendors. Stocks are managed using an automated replenishment system. The document also discusses inventory management, damage/defective stock handling, and factors that influence effective stock management on store floors.

1. “A STUDY ON STOCK MANAGEMENT”
AT
Prepared by
Budhaditya Saha – 12DM003
Pritam Das – 12DM006
Chittaranjan Behra – 12DM001
Abhishek Maharana – 12DM010

2. OBJECTIVE OF THE STUDY
The objective of the study is to analyse how the stock move
from vendor to customer in a organised retail format.
It also include understanding of the ware house
management of Big Bazaar.
Even Shrinkage Management is also included as a part of
our study.

3. BIG BAZAAR
 Kishore Biyani.
 Saravana Store.
 First Big Bazaar was opened up in
the year 2001 at VIP Road, Calcutta.
 Big Bazaar launched purely in
fashion format but over a year Food
Bazaar was opened

4. BIG BAZAAR, FORUM MART
It opened in Bhubaneswar 2004.
 Situated at the heart of the city at Bapuji Nagar, Near Ram Mandir
Forum Mart
 3 Levels serving the customer

5. STOCK MANAGMENT
Stock Management or Inventory Management is managing the
stock with the company or management in the procurement of the
stock.
This stock management in retail industry involves in
procurement of goods after analyzing the various factors that drives
it and also the movement of the same to the customer.
It is indeed very important as inventory ties a large amount of
money of the company.
Moreover the stock management is essential because adequate
amount of stock always helps in saving company’s money and also
efficiently utilize the pilling space(ware house).
Also improper stock management leads to Shrinkage of goods
and hence shrinkage management now a days is an important part
of the stock management.

6. SUPPLY CHAIN MANGEMENT AT BIG
BAZAAR
Procurement in Big Bazaar happens from
 Central Distribution Center.
Local Vendors.
The Stock in the store is managed by Automated Replenishment
System (ARS).
The CDC are located in such a strategically positioned so that it can
easily caters to the nearby Big Bazaar.
For the Stores of Eastern Zone the CDC is located at Barasat.

7. SUPPLY CHAIN MANGEMENT AT BIG BAZAAR
MANUFACUT
ER
MANUFACUT
ER
MANUFACUT
ER
CENTRAL
DISTRIBUT
ION
CENTER
CENTRAL DISTRIBUTION CENTER

8. SUPPLY CHAIN MANGEMENT AT BIG BAZAAR
LOCAL
VENDORS
LOCAL
VENDORS
LOCAL
VENDORS
LOCAL PROCUREMENT

9. INWARDING PROCESS AT WARE HOUSE
WARE HOUSE MANAGEMNT
PO generated by the ARS
Received by the Vendor
Vendor delivers the goods
IRN is issued by the warehouse management team
Stock Tally. If stock tally fails than discrepancy note is generated
GRN is issued
Stock is either pilled in the ware house or sent to the floor for sale

10. WARE HOUSE MANAGEMENT
OUTWARDING PROCESS AT WARE HOUSE
Raising of PO to the vendor by the CDC
Delivery of Stock to the CDC
Receiving of the stocks after weighing, counting and generation of IRN
Information is transferred to SAP
Generation of GRN
Stocks pilled stored in the warehouse of CDC
PO generated from stores to CDC

11. Outwarding of material from CDC
Receiving of goods at the Big Bazaar store.

12. DAMAGE AND DEFECTIVE
STOCK MANAGEMENT
Damage goods management.
Defective goods management

13. MANAGEMENT OF STOCKS ON THE FLOOR
The stocks entered into the floor can only come out with a
customer unless damage or defective(expired product)
The stock mangement on the floor depends on the foot fall of
customers
The stock management on the floor are analyzed by the
department manager
The concerened DM request for the replenishment when the sales
are high.
The request are received by the warehouse team and accordingly
replenishment happens.

14. SHRINKAGE MANAGEMENT
The store is finding a huge loss in
the form of shrinkage.
In spite of high security at the
store the store is finding a high
time in managing the shrinkage.
The company ties up hard tag,
soft tag in the product to reduce
the shrinkage
Also the company has deduced new strategy of manually counting each
and every product of store every quarter. This process is called Stock Take.
Total Number of Goods in the Books – Total Number of Goods in
Physical =Shrinkage

15. TYPES OF INVENTORIES MAINTAINED
Inventories maintained in Big Bazaar are ,
 Foods
 Staples
 Apparel
 Beauty Products
 Utensils
Inventory Maintenance
 As depending on the Automated Replenishment System.
 The reorder points are set depending on the sales of previous 3 months
and hence the ARS generates the demand.

16. UNEXPECTED DEMANDS
 Contact nearby Big Bazaar.
Contact other FBB stores.
Contact Pantaloons.
They never try to lose the customer
and hence provide them the best help.

17. Perishable goods like vegetables are maintained in a shop in shop format.
This is not directly maintained by Big Bazaar but by outside vendor.
The bills are under open MRP which is settled on a daily basis.
PERISHABLE GOODS

18. RESPONSE FROM CUSTOMERS AND
OBSERVATION
 Customers are happy with the way the stocks
are arranged.
Many customers made the point that goods are
not available but when they report about that the
management arranges the same.
 It was also found the racks are arranged
properly but the labeling of the racks are wrong
many times.
Also observed that stock replenishment takes
time and hence customer needs to report to the
management.

19. THANK YOU 