This document discusses structures to allow synergy between marketing and organizational and global citizenship development programs (oGCDP). It provides guidance on planning capacity based on challenge identification and exchange flow. It recommends using a tool to plan member numbers and experiences in oGCDP and support functions. Outcomes may include not having enough members, having enough members, or having the right number but not allocated properly. It provides tips for optimized recruitment, including clear job descriptions, specific recruiters, targeted promotion, selection based on interests/values, and ongoing promotion. Timelines are provided for peak and off-peak structures at different maturity levels from beginner to mature.
AIESEC Indonesia | oGCDP Summit 2014 | oGCDP and Program Marketing Synergy Si...Christina Kelman
This document describes a simulation activity to build synergy between AIESEC Indonesia's Outgoing Global Cultural Development Program (oGCDP) and Communications functions. Participants are randomly assigned roles in oGCDP or Marketing and must complete tasks from the other department's perspective. The objectives are to understand challenges from a lack of synergy and emphasize that oGCDP is about sales while Communications is about strategic program marketing. The simulation involves creating marketing plans, partnerships, and addressing issues like low conversion rates to emphasize collaborative problem-solving.
There are three key points discussed in the document:
1. The document discusses talent planning and capacity building for entities in Tiers 3 and 4 of the GCDP program. It provides structures and guidelines for beginner, intermediate, and advanced level entities.
2. Guidelines are provided on using data and metrics to identify challenges and increase productivity. Methods for measuring productivity at different stages are also outlined.
3. The document outlines steps for entities to take based on their current capacity, including optimizing recruitment, reallocating members, and focusing on learning and development. Maintaining the right structures aligned to program goals is emphasized.
Tier 1 oGCDP Structures for peak and off-peak managementAIESEC
This document provides guidance on structuring local committees (LCs) for peak and off-peak management of global cultural development programs (GCDPs). It recommends that beginner and intermediate LCs focus only on peak realizations, while advanced and mature LCs should have structures to manage both peak and off-peak. Project-based team structures are suggested for advanced and mature LCs to manage multiple national and local GCDP projects simultaneously during peaks and off-peaks. The document also provides templates for recommended LC structures, timelines, and member job descriptions at different maturity levels.
oGIP Tier 2 structures and L&D for increased LC performanceAIESEC
The document discusses strategies for structuring teams and building capacity for growth in the oGIP programme. It recommends:
1. Picking focus learning communities (LCs) for oGIP growth based on the organizational development (OD) model and using business intelligence to identify challenges and drive productivity increases.
2. Planning team capacity using talent planning tools and conducting optimized short-term recruitments to address any gaps.
3. Developing an OD model to structure LCs and balance growth across oGIP and oGCDP based on factors like the number of LCs and whether there are expansion initiatives. The model recommends splitting focus between programs or having hybrid/support roles.
The key strategies
The document outlines marketing structures and responsibilities for startup, potential, and high potential local chapters (LCs). It includes:
- Key performance indicators (KPIs) and target numbers for realizations, raises, and sign-ups based on the LC level.
- Sample marketing team structures with a LCVP leader and 1-5 members focusing on one GlobalGiving program and 1-2 subproducts.
- Job descriptions for LCVPs and members, including designing strategies, managing channels, and ensuring recruitment targets are met.
- Channels may include online marketing, campus relations, physical events, branding, and communications.
The document provides guidance for LCs to structure their marketing teams,
Capacity and structures for high quality oGCDP AIESEC
The document provides guidance on structuring local chapters (LCs) based on their planned volume of Global Citizenship and Development Programme (GCDP) realizations for quality delivery. It outlines 4 levels of LC volumes and the recommended structures for each, including roles and responsibilities. For LCs planning 0-25 realizations, it recommends a simple structure with members fulfilling marketing, matching and delivery roles. For higher volumes, it separates roles and adds team leaders, project teams, and positions focused on processes and stakeholders. Key performance indicators center on promoter percentage and reducing detractor issues. The document aims to help LCs plan capacity and structure themselves appropriately for their realization goals.
oGCDP Tier 1 Structures for university expansions AIESEC
This document outlines best practices for structuring university expansions for AIESEC. There are two types of expansions: those initiated by the Member Committee (MC) or by the Local Committee (LC). For MC-driven expansions, the MC appoints an expansion coordinator and team leaders to build capacity and focus on the Global Internship Program. For LC-driven expansions, the parent LC appoints an expansion coordinator and separate team to build capacity for the new entity, while maintaining separate structures for the parent LC. Both expansion types should focus learning on operational processes and the Global Internship Program, and implement team minimums and International Yearly Planning to ensure success.
This document discusses strategies for growing the iGCDP program within AIESEC at different tiers.
For Tier 1 and 2 LCs, the focus should be on organic and balanced growth, balancing program growth with general internal development. For Tier 3 and 4 LCs, the focus shifts to jumping into iGCDP by scaling up program delivery.
The document then provides guidance for Tier 4 LCs, which are aiming to scale iGCDP from 0-25 raises to 25-100 raises. It recommends focusing on specific LCs for growth, using data to identify challenges, building capacity through planning and structures, implementing learning and development, and establishing team minimums to drive results.
AIESEC Indonesia | oGCDP Summit 2014 | oGCDP and Program Marketing Synergy Si...Christina Kelman
This document describes a simulation activity to build synergy between AIESEC Indonesia's Outgoing Global Cultural Development Program (oGCDP) and Communications functions. Participants are randomly assigned roles in oGCDP or Marketing and must complete tasks from the other department's perspective. The objectives are to understand challenges from a lack of synergy and emphasize that oGCDP is about sales while Communications is about strategic program marketing. The simulation involves creating marketing plans, partnerships, and addressing issues like low conversion rates to emphasize collaborative problem-solving.
There are three key points discussed in the document:
1. The document discusses talent planning and capacity building for entities in Tiers 3 and 4 of the GCDP program. It provides structures and guidelines for beginner, intermediate, and advanced level entities.
2. Guidelines are provided on using data and metrics to identify challenges and increase productivity. Methods for measuring productivity at different stages are also outlined.
3. The document outlines steps for entities to take based on their current capacity, including optimizing recruitment, reallocating members, and focusing on learning and development. Maintaining the right structures aligned to program goals is emphasized.
Tier 1 oGCDP Structures for peak and off-peak managementAIESEC
This document provides guidance on structuring local committees (LCs) for peak and off-peak management of global cultural development programs (GCDPs). It recommends that beginner and intermediate LCs focus only on peak realizations, while advanced and mature LCs should have structures to manage both peak and off-peak. Project-based team structures are suggested for advanced and mature LCs to manage multiple national and local GCDP projects simultaneously during peaks and off-peaks. The document also provides templates for recommended LC structures, timelines, and member job descriptions at different maturity levels.
oGIP Tier 2 structures and L&D for increased LC performanceAIESEC
The document discusses strategies for structuring teams and building capacity for growth in the oGIP programme. It recommends:
1. Picking focus learning communities (LCs) for oGIP growth based on the organizational development (OD) model and using business intelligence to identify challenges and drive productivity increases.
2. Planning team capacity using talent planning tools and conducting optimized short-term recruitments to address any gaps.
3. Developing an OD model to structure LCs and balance growth across oGIP and oGCDP based on factors like the number of LCs and whether there are expansion initiatives. The model recommends splitting focus between programs or having hybrid/support roles.
The key strategies
The document outlines marketing structures and responsibilities for startup, potential, and high potential local chapters (LCs). It includes:
- Key performance indicators (KPIs) and target numbers for realizations, raises, and sign-ups based on the LC level.
- Sample marketing team structures with a LCVP leader and 1-5 members focusing on one GlobalGiving program and 1-2 subproducts.
- Job descriptions for LCVPs and members, including designing strategies, managing channels, and ensuring recruitment targets are met.
- Channels may include online marketing, campus relations, physical events, branding, and communications.
The document provides guidance for LCs to structure their marketing teams,
Capacity and structures for high quality oGCDP AIESEC
The document provides guidance on structuring local chapters (LCs) based on their planned volume of Global Citizenship and Development Programme (GCDP) realizations for quality delivery. It outlines 4 levels of LC volumes and the recommended structures for each, including roles and responsibilities. For LCs planning 0-25 realizations, it recommends a simple structure with members fulfilling marketing, matching and delivery roles. For higher volumes, it separates roles and adds team leaders, project teams, and positions focused on processes and stakeholders. Key performance indicators center on promoter percentage and reducing detractor issues. The document aims to help LCs plan capacity and structure themselves appropriately for their realization goals.
oGCDP Tier 1 Structures for university expansions AIESEC
This document outlines best practices for structuring university expansions for AIESEC. There are two types of expansions: those initiated by the Member Committee (MC) or by the Local Committee (LC). For MC-driven expansions, the MC appoints an expansion coordinator and team leaders to build capacity and focus on the Global Internship Program. For LC-driven expansions, the parent LC appoints an expansion coordinator and separate team to build capacity for the new entity, while maintaining separate structures for the parent LC. Both expansion types should focus learning on operational processes and the Global Internship Program, and implement team minimums and International Yearly Planning to ensure success.
This document discusses strategies for growing the iGCDP program within AIESEC at different tiers.
For Tier 1 and 2 LCs, the focus should be on organic and balanced growth, balancing program growth with general internal development. For Tier 3 and 4 LCs, the focus shifts to jumping into iGCDP by scaling up program delivery.
The document then provides guidance for Tier 4 LCs, which are aiming to scale iGCDP from 0-25 raises to 25-100 raises. It recommends focusing on specific LCs for growth, using data to identify challenges, building capacity through planning and structures, implementing learning and development, and establishing team minimums to drive results.
This document provides guidance on structuring teams and job descriptions for local committees (LCs) based on their capacity level in the iGCDP program. It begins by outlining four tiers for LCs - Beginner (0-25 exchanges), Intermediate (25-100), Advanced (100-200), and Mature (200+). For each tier, it recommends appropriate team structures, number of members, sample job descriptions, and types of back office support functions needed. The goal is to optimize structures and roles to drive growth in iGCDP exchanges as LCs progress through the tiers by increasing their focus, specialization of roles, and project management capacity.
This document provides guidance on clustering entities in Tier 3 of the iGCDP OD model. It analyzes the performance of LCs in Tier 3 entities, noting that many have potential to significantly grow their RE through a focus on iGCDP. It recommends entities identify LCs to focus on for iGCDP growth based on their OD model and growth plans. Entities can use HR intelligence like team minimums and productivity metrics to identify areas for growth. The document also provides guidance on building capacity through optimized recruitment, talent planning, and structuring teams for different levels of LC performance in iGCDP.
1. Backwards planning and strategy planning involves assessing the current state of a program by analyzing key metrics like members, sales meetings, customers, raises, matches, and realizations. This helps identify gaps to focus strategies on improving specific metrics.
2. Strategies are then brainstormed to address the identified gaps, potentially involving different functions across the organization. Strategies are developed into strategic projects targeting certain program clusters.
3. The strategies and projects are prioritized using an impact/feasibility matrix to determine which should be implemented in the near future to work towards goals. This ensures efforts are focused on strategies that can realistically drive the most growth.
This document discusses strategies for retaining talent exchange (TN) partners and increasing closed-loop opportunities (CLO) in AIESEC. It analyzes survey feedback which found that TN partners value trainee quality and AIESEC professionalism most. They were dissatisfied with the selection process and communication. The document recommends implementing a faster, standardized selection process. It also suggests designating account managers to regularly meet with TN partners, understand their needs through a job questionnaire, and plan goals for raising and re-raising partnerships. This will help AIESEC better retain TN partners and increase CLO.
This document provides guidance on managing partnerships to align supply and demand through co-delivery strategies. It recommends analyzing past realization data, the external market, customer feedback, and internal AIESEC market to define key country partners and focus sub-products. Partnerships should be planned by setting goals, KPIs, processes and minimum deliverables. Raising talent numbers involves clear communication, excitement generation, and downscaling the partnership to local committees. Tracking performance and feedback ensures delivery and potential areas of improvement. Larger partnerships can be boosted by scaling up, diversifying partners, and investing in Tier 3 and 2 entities through CEEDerships, financial support, and recognition activities.
The document discusses TMP/TLP planning, which is important for aligning talent capacity to drive growth in AIESEC programs. Key points discussed include implementing team minimums to standardize teams and support productivity, using business intelligence for efficient talent allocation and growth, and aligning talent management with organizational development to support clear entity direction and goal achievement through proper structures and leadership development. Potential tier-based results for 2014-2015 include exponential program growth, strong talent pipelines, learning and development of memberships, and organizational growth.
This document discusses how to establish effective partnerships. It recommends analyzing past partnership data on supply and demand to define focus areas. Key country partners and subproducts should then be specified based on this analysis. Partnership plans should include goals, processes, deliverables and KPIs. Effective communication, downscaling information to local committees, and creating excitement among members are also emphasized to attract visitors, boost matching numbers, and ensure on-time delivery for partners. The overall goal is to align supply and demand through strategic partnerships.
This document discusses proposed changes to the operation of the Global Internship Program (GIP) function based on the New Customer Flow framework. It identifies problems with the current "raise-match-realize" process, including poor services, lack of leadership development, and low returnee engagement. The proposed changes focus on leadership development, customer experience, marketing and branding, relationship management, and redefining roles and responsibilities. It suggests structuring the function based on sub-products, standardized customer service, and designated roles for marketing, sales/consulting, CRM, and leadership development. Synergy with other functions is emphasized to ensure successful implementation of the new framework.
This document outlines a learning and development plan for AIESEC teams to deliver quality experiences during the summer peak period. It provides content, profiles/targets, possible channels, and timelines for various topics including:
- Raising quality exchanges for iGIP and iGCDP
- Measuring and addressing detractor issues
- Preparing members, teams, and exchanges virtually and in-person
- Balancing quality between iGIP and iGCDP delivery
- Educating oGIP, oGCDP, and other teams on quality principles and processes
The overall goal is to create a culture where all members work collaboratively to care for exchanges and continuously improve the end-
Qurus Success Story: Partner readiness and trainingwendylentink
Qurus' partner readiness service ensures that your channel partners from all across EMEA understand and are correctly positioned to increase their sales of your products and services.
This document discusses creating a Sales Development Program (SDP) to support growth of the iGCDP program. It recommends having the right target profile, tailored content, delivery channels, timeline and key performance indicators. The SDP should include needs assessment, program design, delivery, and evaluation to track success. It also references using a tracker system, embedding an educational framework and timeline, and including a sales conference to support the goals of the iGCDP program.
1) Understand quarterly and product-wise GIP goals and the 2014 strategic plan for raising goals, partner entities, and marketing rates and time.
2) Identify which locations need significant growth in the focused GIP programs.
3) Check if additional capacity is needed for the summer peak through reallocation or targeted recruitment and use a planning framework.
The document discusses optimizing the matching process between talents (EPs) and opportunities (TNs). It identifies key bottlenecks as EPs applying but not getting selected and a lack of alignment between expectations. It provides recommendations to improve the application process and expectations setting. This includes standardizing application materials, providing application training and support, tracking EP progress and feedback, and building relationships between EPs and local matching teams. The overall goal is to deliver the promised product to customers by having motivated EPs with the right skills and clear understanding apply to the right opportunities.
This document outlines a co-delivery framework between host and home entities to provide support for exchange participants (EPs/trainees) throughout the entire exchange process. It details strategies for various stages including: pre-exchange preparation through Outgoing Preparation Seminars and a reception wiki; exchange support through EP lead delivery and logistical coordination; and post-exchange reintegration through a Returnee Integration Seminar. The goal is to develop leaders through shared responsibilities and a focus on EP experiences in order to increase response rates and create more promoters. Templates and agendas are referenced for implementing specific strategies.
This document outlines strategies for co-delivery of the Global Cultural Development Program between AIESEC entities. It discusses responsibilities and key points for various stages of the exchange process, including:
1. Pre-exchange strategies like conducting Outgoing Preparation Seminars, building a reception wiki, and implementing a Net Promoter Score culture.
2. Exchange strategies like EP lead delivery and logistical support from the home and host entities.
3. Post-exchange strategies like a self-check out process during cultural reintegration.
The goal is to provide trainees with better preparation, alignment of expectations, and logistical support through a shared commitment between partner entities. Tracking tools and frameworks are referenced to facilitate cooperation
This document provides guidance on implementing Gen2015, AIESEC's strategy to achieve goals by 2015, within local committees. It recommends recruiting members based on Gen2015 values and skills needed for 2015 achievement. New members should be inducted into Gen2015 to understand AIESEC's purpose and culture of being purposeful, driven, and collaborative. Local committee planning and coaching should embed Gen2015. Integrated international experiences can help members experience AIESEC's impact. The overall message is empowering members to make 2015 goals a reality.
Annual Operations (AOP) and Long-Range (LRP) Planning ProcessDavid Niles
Outline an approach to the development of an Annual Operating Plan (AOP) and Long-Range Planning (LRP) process. Show an appropriate timeline to this process.
Describe the background to Hoshin Charts, Affinity Diagrams and how they fit into the AOP and LRP processes
Illustrate examples of Enterprise Infrastructure Goals and Objectives for a large manufacturing organization, and how they could fit into an AOP.
This document outlines the role of the home entity in the Global Citizenship Development Programme (GCDP). It discusses how to structure teams based on the volume of expected realizations (RE), with more advanced levels having more specialized roles and teams focused on issues, projects, processes, and stakeholder management. Team structures and member job descriptions (JD) are provided for beginner, intermediate, advanced, and mature levels. Key performance indicators (KPIs) focus on promoter percentage and eliminating detractor issues. Regular communication with experts, alignment of expectations, and support throughout the process are emphasized.
This document discusses implementing a customer relationship management (CRM) system to track experiences of exchange participants (EPs), especially for managing sign-ups and applications. It recommends using a simple Google form if no CRM system is currently in place. For networks already using Podio, it provides details on how to structure Podio applications for a web form, tracking EPs going on exchange, universities, and the CRM itself to monitor EPs from selection through their exchange. The benefits of a CRM include centralized information, analytics on effective communication channels, conversion rate analysis, and optimized processes.
This document discusses talent capacity and learning & development within an organization. It includes:
1. An overview of the talent capacity model and how it relates to organizational, individual, and team flows.
2. Details on organizational flows including structure, product flow, and areas.
3. The importance of learning & development for transforming people and the organization.
4. A framework for planning learning & development by identifying gaps and customizing delivery and evaluation.
This document discusses strategies for improving results for the iGIP program at the Tier 3 level. It begins by outlining the current low performance levels and ideal future state with much higher realization numbers.
To achieve this, it recommends focusing learning and development efforts on sales capacity building, including implementing a sales development program with more emphasis on product and process knowledge over sales knowledge. It also stresses the importance of customized induction processes to quickly get new members performing.
Specific strategies proposed include picking focus learning centers for iGIP growth, optimizing recruitment to fill capacity needs, allocating members properly across functions, and implementing team minimum standards in all teams to drive accountability and results. The goal is a big jump in both absolute
This document provides guidance on structuring teams and job descriptions for local committees (LCs) based on their capacity level in the iGCDP program. It begins by outlining four tiers for LCs - Beginner (0-25 exchanges), Intermediate (25-100), Advanced (100-200), and Mature (200+). For each tier, it recommends appropriate team structures, number of members, sample job descriptions, and types of back office support functions needed. The goal is to optimize structures and roles to drive growth in iGCDP exchanges as LCs progress through the tiers by increasing their focus, specialization of roles, and project management capacity.
This document provides guidance on clustering entities in Tier 3 of the iGCDP OD model. It analyzes the performance of LCs in Tier 3 entities, noting that many have potential to significantly grow their RE through a focus on iGCDP. It recommends entities identify LCs to focus on for iGCDP growth based on their OD model and growth plans. Entities can use HR intelligence like team minimums and productivity metrics to identify areas for growth. The document also provides guidance on building capacity through optimized recruitment, talent planning, and structuring teams for different levels of LC performance in iGCDP.
1. Backwards planning and strategy planning involves assessing the current state of a program by analyzing key metrics like members, sales meetings, customers, raises, matches, and realizations. This helps identify gaps to focus strategies on improving specific metrics.
2. Strategies are then brainstormed to address the identified gaps, potentially involving different functions across the organization. Strategies are developed into strategic projects targeting certain program clusters.
3. The strategies and projects are prioritized using an impact/feasibility matrix to determine which should be implemented in the near future to work towards goals. This ensures efforts are focused on strategies that can realistically drive the most growth.
This document discusses strategies for retaining talent exchange (TN) partners and increasing closed-loop opportunities (CLO) in AIESEC. It analyzes survey feedback which found that TN partners value trainee quality and AIESEC professionalism most. They were dissatisfied with the selection process and communication. The document recommends implementing a faster, standardized selection process. It also suggests designating account managers to regularly meet with TN partners, understand their needs through a job questionnaire, and plan goals for raising and re-raising partnerships. This will help AIESEC better retain TN partners and increase CLO.
This document provides guidance on managing partnerships to align supply and demand through co-delivery strategies. It recommends analyzing past realization data, the external market, customer feedback, and internal AIESEC market to define key country partners and focus sub-products. Partnerships should be planned by setting goals, KPIs, processes and minimum deliverables. Raising talent numbers involves clear communication, excitement generation, and downscaling the partnership to local committees. Tracking performance and feedback ensures delivery and potential areas of improvement. Larger partnerships can be boosted by scaling up, diversifying partners, and investing in Tier 3 and 2 entities through CEEDerships, financial support, and recognition activities.
The document discusses TMP/TLP planning, which is important for aligning talent capacity to drive growth in AIESEC programs. Key points discussed include implementing team minimums to standardize teams and support productivity, using business intelligence for efficient talent allocation and growth, and aligning talent management with organizational development to support clear entity direction and goal achievement through proper structures and leadership development. Potential tier-based results for 2014-2015 include exponential program growth, strong talent pipelines, learning and development of memberships, and organizational growth.
This document discusses how to establish effective partnerships. It recommends analyzing past partnership data on supply and demand to define focus areas. Key country partners and subproducts should then be specified based on this analysis. Partnership plans should include goals, processes, deliverables and KPIs. Effective communication, downscaling information to local committees, and creating excitement among members are also emphasized to attract visitors, boost matching numbers, and ensure on-time delivery for partners. The overall goal is to align supply and demand through strategic partnerships.
This document discusses proposed changes to the operation of the Global Internship Program (GIP) function based on the New Customer Flow framework. It identifies problems with the current "raise-match-realize" process, including poor services, lack of leadership development, and low returnee engagement. The proposed changes focus on leadership development, customer experience, marketing and branding, relationship management, and redefining roles and responsibilities. It suggests structuring the function based on sub-products, standardized customer service, and designated roles for marketing, sales/consulting, CRM, and leadership development. Synergy with other functions is emphasized to ensure successful implementation of the new framework.
This document outlines a learning and development plan for AIESEC teams to deliver quality experiences during the summer peak period. It provides content, profiles/targets, possible channels, and timelines for various topics including:
- Raising quality exchanges for iGIP and iGCDP
- Measuring and addressing detractor issues
- Preparing members, teams, and exchanges virtually and in-person
- Balancing quality between iGIP and iGCDP delivery
- Educating oGIP, oGCDP, and other teams on quality principles and processes
The overall goal is to create a culture where all members work collaboratively to care for exchanges and continuously improve the end-
Qurus Success Story: Partner readiness and trainingwendylentink
Qurus' partner readiness service ensures that your channel partners from all across EMEA understand and are correctly positioned to increase their sales of your products and services.
This document discusses creating a Sales Development Program (SDP) to support growth of the iGCDP program. It recommends having the right target profile, tailored content, delivery channels, timeline and key performance indicators. The SDP should include needs assessment, program design, delivery, and evaluation to track success. It also references using a tracker system, embedding an educational framework and timeline, and including a sales conference to support the goals of the iGCDP program.
1) Understand quarterly and product-wise GIP goals and the 2014 strategic plan for raising goals, partner entities, and marketing rates and time.
2) Identify which locations need significant growth in the focused GIP programs.
3) Check if additional capacity is needed for the summer peak through reallocation or targeted recruitment and use a planning framework.
The document discusses optimizing the matching process between talents (EPs) and opportunities (TNs). It identifies key bottlenecks as EPs applying but not getting selected and a lack of alignment between expectations. It provides recommendations to improve the application process and expectations setting. This includes standardizing application materials, providing application training and support, tracking EP progress and feedback, and building relationships between EPs and local matching teams. The overall goal is to deliver the promised product to customers by having motivated EPs with the right skills and clear understanding apply to the right opportunities.
This document outlines a co-delivery framework between host and home entities to provide support for exchange participants (EPs/trainees) throughout the entire exchange process. It details strategies for various stages including: pre-exchange preparation through Outgoing Preparation Seminars and a reception wiki; exchange support through EP lead delivery and logistical coordination; and post-exchange reintegration through a Returnee Integration Seminar. The goal is to develop leaders through shared responsibilities and a focus on EP experiences in order to increase response rates and create more promoters. Templates and agendas are referenced for implementing specific strategies.
This document outlines strategies for co-delivery of the Global Cultural Development Program between AIESEC entities. It discusses responsibilities and key points for various stages of the exchange process, including:
1. Pre-exchange strategies like conducting Outgoing Preparation Seminars, building a reception wiki, and implementing a Net Promoter Score culture.
2. Exchange strategies like EP lead delivery and logistical support from the home and host entities.
3. Post-exchange strategies like a self-check out process during cultural reintegration.
The goal is to provide trainees with better preparation, alignment of expectations, and logistical support through a shared commitment between partner entities. Tracking tools and frameworks are referenced to facilitate cooperation
This document provides guidance on implementing Gen2015, AIESEC's strategy to achieve goals by 2015, within local committees. It recommends recruiting members based on Gen2015 values and skills needed for 2015 achievement. New members should be inducted into Gen2015 to understand AIESEC's purpose and culture of being purposeful, driven, and collaborative. Local committee planning and coaching should embed Gen2015. Integrated international experiences can help members experience AIESEC's impact. The overall message is empowering members to make 2015 goals a reality.
Annual Operations (AOP) and Long-Range (LRP) Planning ProcessDavid Niles
Outline an approach to the development of an Annual Operating Plan (AOP) and Long-Range Planning (LRP) process. Show an appropriate timeline to this process.
Describe the background to Hoshin Charts, Affinity Diagrams and how they fit into the AOP and LRP processes
Illustrate examples of Enterprise Infrastructure Goals and Objectives for a large manufacturing organization, and how they could fit into an AOP.
This document outlines the role of the home entity in the Global Citizenship Development Programme (GCDP). It discusses how to structure teams based on the volume of expected realizations (RE), with more advanced levels having more specialized roles and teams focused on issues, projects, processes, and stakeholder management. Team structures and member job descriptions (JD) are provided for beginner, intermediate, advanced, and mature levels. Key performance indicators (KPIs) focus on promoter percentage and eliminating detractor issues. Regular communication with experts, alignment of expectations, and support throughout the process are emphasized.
This document discusses implementing a customer relationship management (CRM) system to track experiences of exchange participants (EPs), especially for managing sign-ups and applications. It recommends using a simple Google form if no CRM system is currently in place. For networks already using Podio, it provides details on how to structure Podio applications for a web form, tracking EPs going on exchange, universities, and the CRM itself to monitor EPs from selection through their exchange. The benefits of a CRM include centralized information, analytics on effective communication channels, conversion rate analysis, and optimized processes.
This document discusses talent capacity and learning & development within an organization. It includes:
1. An overview of the talent capacity model and how it relates to organizational, individual, and team flows.
2. Details on organizational flows including structure, product flow, and areas.
3. The importance of learning & development for transforming people and the organization.
4. A framework for planning learning & development by identifying gaps and customizing delivery and evaluation.
This document discusses strategies for improving results for the iGIP program at the Tier 3 level. It begins by outlining the current low performance levels and ideal future state with much higher realization numbers.
To achieve this, it recommends focusing learning and development efforts on sales capacity building, including implementing a sales development program with more emphasis on product and process knowledge over sales knowledge. It also stresses the importance of customized induction processes to quickly get new members performing.
Specific strategies proposed include picking focus learning centers for iGIP growth, optimizing recruitment to fill capacity needs, allocating members properly across functions, and implementing team minimum standards in all teams to drive accountability and results. The goal is a big jump in both absolute
This document discusses capacity building and learning & development for oGIP Tier 3 entities. It begins by assessing the current state of oGIP, with an average of 0-30 realizations per MC and 0-10 per LC. The ideal state by end of 2014 is to increase these averages. The oGIP OD model aims for a big jump in absolute and relative results. It involves picking focus LCs, planning and building capacity for fruit peaks, and providing learning and development support. Key aspects covered are recruitment optimization, structures for different LC sizes, and creating an education cycle focused on the specific needs and goals of each LC.
This document outlines how members learn through various conferences and trainings, and how that education is delivered. It discusses the roles of trainers in facilitating learning for members. Trainers need to learn skills like training needs assessment, design, facilitation, and evaluation. For those without trainers, it provides guidance on conducting a training needs assessment through member interviews and surveys. It also offers tips on training design and delivery, including understanding different learning environments and learner types, and following models like the 80-20-10 learning model and 4-mat model to create effective sessions.
This document provides guidance on selecting new members for an organization based on leadership qualities. It recommends observing potential members for characteristics like seeking out challenges and learning opportunities, interest in world issues and desire to act, seeking self-improvement aligned with one's vision and strengths, and effective communication skills. Examples are given of what these characteristics do and do not look like. The document advises training interviewers and reviewing applicants' materials before interviews. Questions to ask are suggested to determine an applicant's potential to develop leadership qualities based on past experiences, activities, and level of investment and purpose. Overall, the summary emphasizes selecting applicants who demonstrate potential for growth and excellence in leadership through their demonstrated characteristics and experiences.
The document discusses the importance of people analytics for making people decisions as a team manager in AIESEC. It outlines that people analytics involves collecting consistent data on membership over time through a quarterly employee engagement survey. This will allow benchmarking across entities and analyzing key assumptions about the membership. Entities can customize the survey with 0-5 additional questions. Guidelines are provided on designing effective questions that test hypotheses, have associated action steps, and identify pain or gain points to track over time. The survey will launch on October 17th and entities can provide feedback and submit custom questions through specified links.
This document discusses membership planning, which involves reviewing membership needs based on strategy, operations, culture, and current pipeline. It is an ongoing monthly process. The initial membership review involves the leadership team assessing goals, desired culture, membership requirements, and current pipeline. They create a membership plan using a talent worksheet. Each month, performance, behaviors, and fit are reviewed. Feedback, probation, reallocation or recruitment actions may be needed. The current pipeline is assessed and an attraction plan is made to recruit the needed profiles through the best channels.
This document provides guidance on implementing team standards. It discusses the key stages of implementing change according to the ADKAR change management model: awareness, desire, knowledge, ability, and reinforcement. For each stage, it poses questions to help assess where an individual or team is in the implementation process and what needs to be focused on to progress to the next stage, such as building knowledge if awareness and desire already exist but skills have not been developed. The overall message is that full implementation of team standards requires progressing through each stage of the ADKAR model and focusing efforts on the current point of challenge.
The document outlines new guidelines for team standards at Evolved. It summarizes the changes made which include reducing the number of checklist points from 35 to focus on key stages of a team: building, performing, and closing. The standards now act as a guideline for team leaders to create good experiences rather than just a checklist. It describes the stages a team goes through and the standards required at each stage, such as introducing the team and setting goals in the building phase, and regular check-ins and team days in the performing phase. The document shows how the standards have been evolved from minimum expectations to align with a model of delivering value to better support team leaders.
The document discusses the role of talent management in an organization. It states that people decisions are the ultimate control an organization has. The key roles of talent management are to make decisions around getting the right people, keeping them, and developing them. It emphasizes measuring success through both lag measures like retention rates and lead measures that can influence lag measures, like whether team members feel appreciated. The document provides examples of lead and lag measures and stresses the importance of tracking lead measures over time to improve lag measures. It concludes by listing many areas of knowledge important for talent management and posing frequently asked questions.
This document provides guidance on structuring marketing teams for Local Committees (LCs) based on their stage of growth and realization goals. It outlines key responsibilities for LCVPs and marketing team members focused on tasks like branding, communications, and driving specific programs like oGIP and oGCDP. Marketing teams should be sized appropriately based on realization targets and focus on just 1-2 key programs or issues. Data-driven backwards planning is recommended to set sign-up and conversion rate goals needed to achieve targeted realizations.
This document provides guidance on structuring marketing teams for Local Committees (LCs) based on their stage of growth and realization goals. It outlines key responsibilities for LCVPs and marketing team members focused on tasks like branding, communications, and driving specific programs like oGIP and oGCDP. Marketing teams should be sized appropriately based on realization targets and focus on just 1-2 key programs or issues. Data-driven backwards planning is recommended to set sign-up and conversion rate goals needed to achieve targeted realizations.
The document discusses strategies for balancing growth in both Tier 1 and Tier 2 oGIP and oGCDP programmes at the entity level. It recommends creating an OD model that allows for growth in both programmes together while balancing support from marketing and talent management. Specific strategies are provided for different entity sizes, including splitting focus between programmes, capitalizing on expansion initiatives, and optimizing processes. The role of the marketing and talent management teams and their structures are outlined to ensure balanced support. International exchange programme timelines and strategies are also discussed to drive growth in both programmes.
iGIP Tier 2 Structures, L&D and Team Minimums implementationAIESEC
This document provides guidance on structuring teams and building capacity for iGIP growth. It discusses:
1. Picking focus LCs for iGIP based on the organization's growth model and setting goals for absolute and relative growth.
2. Using business intelligence like productivity metrics and challenge identification to inform talent planning and capacity building. Key areas covered include recruitment, re-allocation, and balancing support functions.
3. Recommended team structures for different LC tiers based on considerations like realization volume, leadership pipeline, and sub-product focus. Startup LCs of 0-10 Re are suggested to have no Team Leaders, while 10-40 Re LCs could have Team Leaders split by industry or
This document discusses balancing support for GIP and GCDP growth across different levels. It recommends (1) ensuring support functions like talent management and marketing split their focus between the two programs, (2) aligning internal communications from the MC to both programs, and (3) utilizing trained NSTs to support each program separately. For high volume LCs, it suggests project-based structures focused on issues to balance productivity and capacity between the two programs. When an LC only has one VP OGX or ICX, it recommends ensuring the VP and team leaders are highly trained in both programs and that the LC has separate focus programs. The overall goal is a balancing act across levels to support growth in both GIP and
This document discusses balancing support for Growth in Income Program (GIP) and Growth in Community Development Program (GCDP) across different levels. It suggests:
1. Ensuring the right staffing and responsibilities in support functions like Talent Management and Marketing to allocate resources to each program.
2. Aligning internal communications from the Mastermind Club to tailored support for clustered Local Clubs in specific programs.
3. For high volume GCDP Local Clubs, focusing initially on productivity and education before allocating capacity to GIP to ensure balanced growth.
4. For Local Clubs with one VP overseeing both programs, highly training the VP and Team Leaders in both programs to balance support
The document provides guidance on team minimum planning and structures for team minimum teams in Learning Communities at different stages of maturity. It recommends that startup LCs have a LCVP and 2-4 members, with the LCVP responsible for learning and development. Intermediate LCs should have two core teams focused on capacity and learning/minimums, each led by a team leader. Mature LCs may use program coordinators within program teams to ensure learning and minimums while still coordinating with the LCVP team. Key performance indicators and strategies should align with the LC's challenges.
The role of OD is to develop LCs through an OD/Growth Model that defines focus LCs across programmes. This includes creating an integrated education cycle for internal communication and coaching aligned to the model. Expansions are also part of the model, with clear goals and coaching defined. Synergy between functions like TM, GIP, GCDP and Marketing is important to ensure strategic alignment based on the OD Model framework. The VP OD creates and manages this framework for strategy implementation, LC development and goal achievement.
The document outlines the role of a host entity in ensuring a high quality experience for exchange participants (EPs) in the Global Citizenship Development Programme (GCDP). It discusses structuring the local committee based on the number of expected realizations, including job descriptions and key performance indicators. For LCs with 0-25 realizations, the basic structure involves members fulfilling raising, matching, and realizing roles. For 25-100 realizations, project management roles are introduced. Larger LCs of 100-200 realizations implement local and national projects, and may outsource some services. LCs with over 200 realizations establish middle management roles to oversee experience delivery and accommodation programs.
Capacity and structures for high quality iGCDP AIESEC
The document outlines the role of a host entity in ensuring a high quality experience for exchange participants (EPs) in the Global Citizenship Development Programme (GCDP). It discusses structuring the local committee based on the number of expected realizations, including job descriptions and key performance indicators. For LCs with 0-25 realizations, the basic structure involves members fulfilling raising, matching, and realizing roles. For 25-100 realizations, project management roles are introduced. Larger LCs of 100-200 realizations implement local and national projects, and may outsource some services. LCs with over 200 realizations establish middle management roles to oversee experience delivery and accommodation programs.
The document provides guidance on creating an organizational development (OD) model and growth model for Tier 1 and Tier 2 operations. It recommends finalizing goals, focusing programs, and aligning local committees to 1-2 focus programs based on their growth model. It outlines steps to take such as grouping LCs by realization volume, allocating goals, identifying focus/growth LCs, and planning support strategies tailored to LC clusters. The output is a growth model with clear focus LCs, growth paths for programs, and a strategy for implementing the model through coaching aligned to it.
The document discusses structures and job descriptions (JDs) for teams involved in GIP quality delivery. It recommends:
1. Planning capacity based on the number of experiences per member and realization goals.
2. Creating structures with customized JDs based on realization volumes, including promotion, matching, delivery, and follow up roles.
3. Aligning marketing, raising and delivery team JDs and messages to ensure clear expectations and quality experience delivery. Key responsibilities include preparation, cultural alignment, communication and issue resolution.
4. Establishing team durations, member transitions, and cross-team collaboration to maintain continuity of EP support. KPIs focus on promoter percentages and reducing detractor issues.
The document provides guidance on structuring local committees for quality internship delivery based on planned realization goals. It recommends:
1. Planning capacity based on the number of people needed to deliver targeted realizations given member efficiency.
2. Creating structures with clear job descriptions and key performance indicators for members based on realization volume, such as dedicating members to promotion, raising, matching, and delivery roles.
3. Providing tips for customizing structures during peak periods to focus on raising, matching, or delivery as needed to meet goals.
This document outlines the proposed departmental structures and job descriptions for different levels (beginner, intermediate, growth) of an iGIP sales department.
At the beginner level, the structure includes a VP and TMPs focused on one subproduct across two industries, with a goal of 10 sales per member.
The intermediate level involves more complex structures including directors and separate focus on subproducts, with goals of 11-40 sales per member.
Job descriptions are provided for the different roles of LCVP, director, and TMP at each level, outlining their responsibilities, key activities, success metrics, hours, and competencies developed.
The document outlines a new education cycle and rewards & recognition system that aligns all education and development to individual profiles and organizational needs through various channels. It details the education timeline and conferences, and introduces changes like sales academies, education days, and functional transition meetings. Criteria are also presented for recognizing best performing LCs, TMPs, and other roles based on factors like growth, efficiency, and fulfillment of plans.
Pipeline management involves setting HR goals based on organizational goals, forecasting capacity needs, and addressing gaps. It entails tracking the number of members across areas and roles compared to goals. Regular pipeline reviews assess retention rates, recruitment needs, learning and development, and reallocation to ensure the right number and profile of people. Managing the pipeline helps forecast needs, adjust goals and productivity targets, and focus coaching to build leadership pipelines and optimize talent processes. It is a key tool to deliver the right capacity for exchange peaks and programs over time.
Pipeline management involves setting HR goals based on organizational goals, forecasting capacity needs, and addressing gaps. It entails tracking the number of members across areas and roles compared to goals. Regular pipeline reviews assess retention rates, recruitment needs, learning and development, and reallocation to ensure the right number and profile of people. Managing the pipeline helps forecast needs, adjust goals and productivity targets, and focus coaching to build leadership pipelines and optimize talent processes. It is a key tool to deliver the right capacity for exchange peaks and programs over time.
The document discusses the role of organizational development (OD) in supporting local committees (LCs) through customized strategic approaches based on their current realities and goals. It outlines how OD can help cluster LCs and guide their growth through national education cycles and OD/growth models. The role of OD involves LC planning, coaching, and tracking to ensure strategies are aligned with goals for programs like GIP. Tiers 1 and 2 LCs may focus on specific program clusters for coaching and development to drive growth. Education is key, and customized virtual training cycles focusing on areas like sales, product knowledge, and supply/demand management can help prepare LCs for peak summer periods.
iGIP Tier 1 Talent Capacity for Re-raising and up scaling AIESEC
The document provides guidance on structuring teams for LC's focused on re-raising. It outlines sample team structures for start-up, potential, high potential, and advanced LC's of varying sizes. For each structure, it emphasizes ensuring the job descriptions and KPIs of members include retaining current accounts and re-raising. The document also lists learning topics focused on re-raising, such as customer loyalty and process optimization. Finally, it recommends ways to embed re-raising KPIs into team minimums such as having dedicated re-raising teams or members, planning for re-raising goals, and evaluating re-raising results.
Similar to oGCDP Tier 2 Structures for marketing and oGCDP synergy (20)
This document outlines plans to build an ecosystem and make the organization more sustainable through various projects and partnerships. It discusses setting up a seamless digital ecosystem through projects focused on areas like finance, information management, network strategy, and partnerships. It details the leadership team responsible for different functions and projects. The goals are 100% target and fulfillment through initiatives to improve products, implement standards, and attract more partners and customers through improved digital experiences and engagement.
The survey received over 7,000 responses from AIESEC members around the world. It found that the majority of members feel satisfied working in AIESEC, though improvements could be made in areas like team leadership, planning, and personal goal setting. Specifically, many members reported not having clear job descriptions, team plans, or receiving regular personal goal setting reviews from their team leaders. The survey results aim to understand member experiences and identify areas for strengthening AIESEC's team standards and leadership development.
The document provides guidance for onboarding new members within their first 10 days. It emphasizes the shared responsibility of talent management and team leaders to ensure new members feel welcomed and gain clarity on why they joined, where they belong, and what their responsibilities are. The team leader checklist outlines key activities for the first 10 days like having lunch to get to know the new member, giving them real work, connecting them with a peer buddy, and helping them build their social network. The document also discusses considering members' expectations, retention factors, and involving other roles to make the onboarding process successful.
The document provides tips for optimizing product performance by analyzing timelines, customer needs, insights, and partnerships. It emphasizes backward planning to identify key activities and timelines needed to acquire and convert customers. Some questions to consider include identifying bottlenecks in the customer journey, competencies needed by human resources, customizing offerings for partnerships, and enabling customer advocacy. Tracking metrics at each stage is important to determine what content works for moving customers through the process.
This document discusses AIESEC's purpose and leadership development model. It begins with examining what recent world events have piqued people's emotions and how that relates to AIESEC's mission of "Peace and Fulfillment of Humankind's Potential." The document then explores how AIESEC develops leadership qualities in participants through experiential learning opportunities that facilitate an inner and outer journey. It emphasizes that leadership development is at the core of what AIESEC does.
This document provides a simple framework for product leaders to focus on goals, targets, channels, topics, processes, customers, talent, and finance when leading a product. It emphasizes setting reasonable monthly goals based on supply and demand, understanding customer pain points and needs, choosing the best channels to reach targets, customizing content for different channels and customers, streamlining internal processes, recruiting and developing the right talent, and optimizing resources and processes to improve experience and meet financial goals.
AIESEC exists to develop leadership through international internships and volunteer exchanges. Leadership skills are crucial in today's changing world, and experiences abroad provide opportunities for growth outside one's comfort zone. For AIESEC to achieve its goals and grow, it must ensure its programs provide value to organizations, appeal to customer interests, and benefit members personally. Growth requires identifying and addressing barriers like insufficient applications or approvals. AIESEC's success depends on continuously creating demand for its leadership development programs.
This document contains wisdom and insights from Local Committee Presidents (LCPs) around the world on leading AIESEC as a social enterprise. Some key points:
1) LCPs discuss the concept of AIESEC operating as a social enterprise, balancing social impact, sustainability, and financial goals. This allows AIESEC to have more freedom and opportunities to achieve greater impact.
2) Leading an LC is like being the CEO of a social enterprise. LCPs must focus on people, planet, and profit to take their committee from good to great.
3) Insights are provided on exploring local markets, asking "why not?" to spark innovation, and focusing on the core
This document discusses various topics related to organizational mission, structure, operations, branding, culture, systems, learning, projects, and execution. It focuses on defining mission, explaining mission simply, measuring success, developing legacy, and structuring thoughts. It also addresses ensuring mission is reflected in plans and timelines, using leading instead of lagging measures, having compelling scoreboards, maintaining accountability through weekly meetings, and focusing on important goals. The overall document provides guidance on analyzing an organization and its components to develop focused projects and execution strategies aligned with mission.
The document discusses what defines success and how to build a culture of success in an organization. It provides perspectives on personal and organizational success, including knowing one's goals and vision, leading sustainable growth, and fostering cultures of competition, recognition, and communication. The document also offers advice on setting action plans and working collaboratively with teams to define and achieve success.
This document discusses how to build a sales-driven culture within an organization. It addresses planning the culture by identifying key elements to develop, setting clear goals and job roles. It also covers recruiting salespeople by creating an appealing image, targeting suitable personality types, and finding potential candidates. The document outlines developing salespeople by identifying needed skills and providing assistance, experience and motivation. It discusses managing the sales force through messaging about the sales process, proper research, follow-up and diversifying tasks. The importance of sales is highlighted as impacting partners, financial sustainability and career opportunities.
This document discusses the role of "P" leaders in organizations in clarifying and communicating the organization's purpose. It emphasizes that leaders must ensure the "why" or fundamental purpose is clear to all members. This involves role modeling connection to the purpose, constantly seeking clarity on the purpose based on core ideology, and engaging members at all levels through communication channels. Keeping the purpose clear inspires greater action, innovation, influence and loyalty among members. The document advises leaders to reflect on what they have done and can do to clarify the purpose for their teams.
This document provides tips for planning a local committee's activities for the second half of the year. It suggests engaging stakeholders like the executive board, team leaders, and members to obtain buy-in. It also recommends updating information like the SWOT analysis, half-yearly report, key metrics, competitor analysis, and lessons from previous events to inform planning. The document stresses adhering to the local committee's philosophy and values. It proposes using team days for re-planning, team bonding, and priority-setting discussions to define the top goals and projects for the remainder of the year.
This document appears to be notes from a leadership coaching or training session. It includes summaries and prompts for an LC President to review their responsibilities in several key areas: LC administration; EB team management; stakeholder relationships; governance; coaching the EB; member mentoring; member connection; EB synergy; national strategies; LC strategies and projects; planning and review; succession; external representation; relationships with other levels of the organization; international relations; and culture management. It also includes prompts for the LC President to reflect on their focus, energy allocation, learning, and reasons for enjoying their role.
1) Implementing a culture of excellence requires setting high standards for recruitment and promotions to attract top talent.
2) A culture of excellence is led from the top and supported by expectations of high achievement, activity levels, and competence development for members.
3) Recognizing and celebrating high-performing members is important for retention, but standards and goals must not create a pressure environment that demotivates members.
This document discusses forming effective teams. It defines key terms like group and team, and explains why teams are important. It outlines seven elements of successful team cohesion: goals and objectives, right resources, communications, game plan, training, rewards, and leadership. It also describes the typical stages teams go through in building cohesion - forming, storming, norming, and performing. The document provides tasks for teams to demonstrate behaviors from these stages and analyze how well their team is cohesive. The overall message is that teams require understanding roles, clear goals, communication and adapting through different stages to be truly effective.
This document discusses improving the working culture at an organization called NFA. It identifies several aspects of working culture to assess, including communication between leadership and staff, knowledge management practices, use of office space, team meetings, informal communication, diversifying tasks, staff motivation, building team culture, and addressing issues. For each area, it provides questions to evaluate the current status and ways to improve the working culture. The overall aim is to consciously work on enhancing various elements of communication, processes, and staff engagement to develop an ideal working environment at NFA.
Building high performance_culture_rockefellerAIESEC
This document discusses building a high performance culture through various strategies:
1) Get the best team possible by investing in hiring selectively and selling your vision to attract industry leaders. Ensure people are doing work they love.
2) Create a sense of community and commitment from new employees by introducing them around and sharing good stories about others.
3) Understand customers deeply by learning their stories so they feel satisfied. Make the customer experience easier by fulfilling forms or delivering products quickly.
4) Have an audacious goal like reaching a large number of customers or becoming the #1 brand to motivate high performance. Accomplish the brand promises around consistency and customer experience.
The document discusses finance management at the local level. It defines finance as ensuring sustainability through activities that generate continuity and capacity to deliver more. It emphasizes that finance is strategic and involves accounting, budgeting, tracking, analyzing, reporting, and investments. The document provides tools for local finance tracking, budget execution, and investment tracking. It stresses that finance is about strategy, learning, and taking action to guarantee sustainability.
This document provides guidance for team leaders on planning, building, and managing their teams. It discusses the importance of team forming through recruitment and identity creation. It also covers team building activities, weekly team meetings, monthly reviews, and quarterly team days. For planning, it emphasizes the importance of pre-planning, building ownership, using KPIs, and planning for tracking progress. Overall, the document offers tips and best practices for team leaders to effectively start, develop, and lead their teams through various processes and activities.
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
12 steps to transform your organization into the agile org you deservePierre E. NEIS
During an organizational transformation, the shift is from the previous state to an improved one. In the realm of agility, I emphasize the significance of identifying polarities. This approach helps establish a clear understanding of your objectives. I have outlined 12 incremental actions to delineate your organizational strategy.
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...Alexey Krivitsky
Is Agile dead? It depends on what you mean by 'Agile'. If you mean that the organizations are not getting the promised benefits because they were focusing too much on the team-level agile "ways of working" instead of systemic global improvements -- then we are in agreement. It is a misunderstanding of Agility that led us down a dead-end. At Org Topologies, we see bright sparks -- the signs of the 'second wave of Agile' as we call it. The emphasis is shifting towards both in-team and inter-team collaboration. Away from false dichotomies. Both: team autonomy and shared broad product ownership are required to sustain true result-oriented organizational agility. Org Topologies is a package offering a visual language plus thinking tools required to communicate org development direction and can be used to help design and then sustain org change aiming at higher organizational archetypes.
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...Dr. Nazrul Islam
Healthy economic development requires properly managing the banking industry of any
country. Along with state-owned banks, private banks play a critical role in the country's economy.
Managers in all types of banks now confront the same challenge: how to get the utmost output from
their employees. Therefore, Performance appraisal appears to be inevitable since it set the
standard for comparing actual performance to established objectives and recommending practical
solutions that help the organization achieve sustainable growth. Therefore, the purpose of this
research is to determine the effect of performance appraisal on employee motivation and retention.
Sethurathnam Ravi: A Legacy in Finance and LeadershipAnjana Josie
Sethurathnam Ravi, also known as S Ravi, is a distinguished Chartered Accountant and former Chairman of the Bombay Stock Exchange (BSE). As the Founder and Managing Partner of Ravi Rajan & Co. LLP, he has made significant contributions to the fields of finance, banking, and corporate governance. His extensive career includes directorships in over 45 major organizations, including LIC, BHEL, and ONGC. With a passion for financial consulting and social issues, S Ravi continues to influence the industry and inspire future leaders.
Enriching engagement with ethical review processesstrikingabalance
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
A team is a group of individuals, all working together for a common purpose. This Ppt derives a detail information on team building process and ats type with effective example by Tuckmans Model. it also describes about team issues and effective team work. Unclear Roles and Responsibilities of teams as well as individuals.
A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...dsnow9802
Colby Hobson stands out as a dynamic leader in the residential construction industry. With a solid reputation built on his exceptional communication and presentation skills, Colby has proven himself to be an excellent team player, fostering a collaborative and efficient work environment.
Ganpati Kumar Choudhary Indian Ethos PPT.pptx, The Dilemma of Green Energy Corporation
Green Energy Corporation, a leading renewable energy company, faces a dilemma: balancing profitability and sustainability. Pressure to scale rapidly has led to ethical concerns, as the company's commitment to sustainable practices is tested by the need to satisfy shareholders and maintain a competitive edge.
Originally presented at XP2024 Bolzano
While agile has entered the post-mainstream age, possibly losing its mojo along the way, the rise of remote working is dealing a more severe blow than its industrialization.
In this talk we'll have a look to the cumulative effect of the constraints of a remote working environment and of the common countermeasures.
2. Planning and Building CAPACITY (for
oGCDP and marketing) based on challenge
identification, Exchange flow and OD Model
of your entity
3. GCDP Clustering for LC
oGCDP
Beginner 0-25 X RE
Intermediate 25-100 X RE
Advanced 100-200 X RE
Mature +200 X RE
4. Use TM Planning Tool to Plan for oGCDP
1. Number of Members
in oGCDP and support
functions
2. Number of TMP and
TLP Experiences in
oGCDP and support
functions
5. After planning for capacity you can have any one of these 3
outcomes
1. I do not have enough
Members in any
programme/function
2. We have enough
members in oGCDP and
support areas
3. We have the right
number of members in
the LC/MC but not
allocated in the right
proportion across
programmes/functions
6. Run an OPTIMIZED recruitment– 2 weeks!!
1. I do not have
enough Members in
any
programme/function
7. Tips to run an optimized
recruitment
1. Clear and focused Promotion of Job description
Example: Selling the global internship programme to language institutes
2. Specific people responsible for the recruitment
3. Online promotion and Offline promotion ONLY in specific
universities
4. Selection based on Interests and Values (striving for
excellence, pro active learner etc.) over only skills for the role
5. When Promotion is on-going through the year, an optimized
recruitment becomes simpler since LC/MC already has a pool of
applicants
8. Determine who is the right
member
Skill AttitudeBackground Interest Time
11. 2. We have enough
members in oGCDP
and support areas
Focus on increasing productivity through L&D
and team minimums
12. 3. We have the right
number of members in
the LC/MC but not
allocated in the right
proportion across
programmes/functions
In many cases there is enough capacity in oGCDP and
members need to be re-allocated so even the GIP
programmes have the right capacity!
13. How to balance the oGCDP and oGIP support?
Clear JD for members in
Exchange Support
Clear KPIs for each member
specifically in oGCDP, oGIP and
support areas (TM and
Marketing)
Hybrid Members – Example: TM
& Marketing members in oGIP
team and oGCDP team
14. Pick focus LCs for oGIP
and oGCDP in a way
that in most cases it is
not the same LC
growing in both
programmes
How to balance the oGCDP and oGIP support?
15. Making GCDP teams
productive to ensure GIP
growth
Ensure GCDP Team structures
are completely project based
structures focus on specific
issues and 2-3 big entity
partners so that members in
each team have very focused
JD and teams in GCDP are
productive.
16. Go through OD Toolkit to
understand better how to manage
multiple programme growth!
21. VP
Member Member Member
∞
Ra-Ma-Re
Key focus
• Start up initial issue-based oGCDP project
for local market
Member Efficiency:
0-5 Re/ member
Duration: 3 months
Member JD
• Design issue-based oGCDP project
• Ra(Marketing)-Ma-Re-Reintegration
process management
• EP’s inner-outer journey(experience)
management
• Finance/TM
BeginnerLC–Planonlyforpeaksrealizations!
(0-25 Re)
22. Back Office Supports
TM Member learning &
development
Finance Project Financial Model
Marketing &
Communication
Student Market Research;
Showcasing
ER External Resources integration
VP
Member Member Member
∞
Ra-Ma-Re
BeginnerLC
(0-25Re)
23.
24. Beginner LC
LCVP Comm/
Marketing
Member 1 Member 2
KPI:
• Number of EP’s Raised
(that fit the right Matchable EP Profiles)
• # of Leads/ Registrations from each strategy
• Increased Conversation Rate from Sign up to Raise
NOTE:
• Marketing team has 1-3 members (including LCVP)
• Marketing Team needs to focus on establishing their
market penetration for just 1 Programme
(oGIP/oGCDP) and just 1-2 Sub-products/ Issues
under this programme
10 to 40
Realisations
30 to 70+
Raised
50 to 150+ Sign
ups
(Ideally, Sign up to Raise
Conversion rate is
greater than 30%)
Sample Backwards Planning:
This means that recruitment
activities must be focused
enough to get this number of
registrations from the right
target market
Based on Statistics, how
many Raises do you nee to
get this many realisations?
Based on Statistics, how
many Sign-ups do you nee
to get this many raises?
STARTHERE
25. Beginner LC
0-10 Realisations
LCVP JD
• Designs Marketing Strategy with OGX And Marketing Team and ensures a
well designed product- customer flow*
• Works with Marketing Member to organise 2-3 KEY channels strategies (can
be online or offline) to reach the target audience
• Recruitment Period:
• Takes on the lead role of managing 1-2 of the Key Strategies and
aligned the LC’s towards this.
• Ensures that his/ her members are on track and the campaign is
running according to timeline
• Ensures that OGX is promptly responding to leads/ registrations
Members’ JD (1-2):
• Year-round:
• Ensures website and social media is always up to date with relevant
information
• Ensures Relationships with Campus/ University is well maintained
• Recruitment Period: (for each member)
• Supports in designing and developing materials for the Campaign
• Takes on the implementation of 1-2 key channel strategies and
aligns the LC’s towards this
LCVP Comm/
Marketing
Member 1 Member 2
27. VP
TL TL
∞
Ra-Ma-Re
∞
Ra-Ma-Re
(25-100 Re)
Key focus
• National project implementation, showcasing and
process standardization
Member Efficiency:
3-6 Re/ member
Duration: 3 months
Member JD
• Localize national issue-based oGCDP project
• Ra(Marketing)-Ma-Re-Reintegration process
management
• EP’s inner-outer journey (experience) management
• Showcasing
IntermediateLC
28. Back Office Supports
TM Member Learning & Development.
Finance Project financial model
Member development investment
Marketing &
Communication
Student Market Research;
National brand alignment;
Showcasing.
ER External resources integration
VP
TL TL
∞
Ra-Ma-Re
∞
Ra-Ma-Re
(25-100Re)IntermediateLC
29.
30. Intermediate LC
10 to 40
Realisations
LCVP Comm/
Marketing
Member 1 Member 2 Member 3 Member 4
NOTE:
• Marketing team has 3-5 members (including LCVP)
• Marketing Team needs to focus on scaling up in their market reach
for their focus Programme (oGIP/oGCDP) and just 1-2 Sub-
products/ Issues under this programme
30 to 70+
Raised
50 to 150+ Sign
ups
(Ideally, Sign up to Raise
Conversion rate is
greater than 30%)
Sample Backwards Planning:
KPI’s:
• Number of EP’s Raised
(that fit the right Matchable EP Profiles)
• # of Leads/ Registrations from each strategy
• Increased Conversation Rate from Sign up to Raise
This means that recruitment
activities must be focused
enough to get this number of
registrations from the right
target market
Based on Statistics, how
many Raises do you nee to
get this many realisations?
Based on Statistics, how
many Sign-ups do you nee
to get this many raises?
STARTHERE
31. Intermediate LC
LCVP Comm/
Marketing
Member 1 Member 2 Member 3 Member 4
LCVP JD
• Designs Marketing Strategy with OGX And Marketing Team and ensures a
well designed product- customer flow*
• Works with Marketing Member to organise 2-3 KEY channels strategies
(can be online or offline) to reach the target audience
• Recruitment Period:
• Takes on the lead role of managing 1-2 of the Key Strategies and
aligned the LC’s towards this.
• Ensures that his/ her members are on track and the campaign is
running according to timeline
Members’ JD (2-3 Channels Experts)
• Online Marketing (1-2 members):
• Ensures website and social media is always up to
date with relevant information,
• Explores and develops 1-2 Online Inbound
Marketing Strategies
• Campus Relations:
• Ensures Relationships with Campus/ University is
well maintained (Year Round)
• Designs and Oversees Physical Recruitment Events
Members’ JD (1-2 Designers)
• Year-round:
• Ensures website and social media is always up to
date with relevant information
• Ensures Relationships with Campus/ University is
well maintained
• Recruitment Period: (for each member)
• Takes on the implementation of 1-2 key channel
strategies and aligns the LC’s towards this
32. VP
TL TL TL TL (Off-Peak)
Advanced LC – Plan for peak and off
peak structures!
(100-200 Re)
∞Ra-Ma-Re
∞Ra-Ma-Re
∞Ra-Ma-Re
∞Ra-Ma-Re
33. VP
TL TL TL TL (Off-Peak)
Advanced LC (100-200 Re)
∞Ra-Ma-Re
∞Ra-Ma-Re
∞Ra-Ma-Re
∞Ra-Ma-Re
Key focus
Product development, Product sales and delivery
Member Efficiency
5-7 Re./ member
Structure
Project based team: 2-4 National
issue-based project + 1-2 Local new
project(off peak)
Member JD in each National Project Team
-Localize national issue-based oGCDP project
-Ra(Marketing)-Ma (IL S&D Mgt)-Re-Reintegration
process management
-EP’s inner-outer journey(experience) management:
Event management
-Showcasing
Member JD in Local New Project Team
-Product development(Design and Packaging)
-Product marketing and sales
-Ra(Marketing)-Ma-Re-Reintegration process
management
-EP’s inner-outer journey(experience) management:
Event management
34. Back Office Supports
TM Member Profiling;
Learning & Development for Members;
EducationCycle focusing on Product
Development and Sales.
Finance Financial model for New Project
Crisis management
Member L&D investment
Marketing &
Communication
Student Market Research;
Product packaging;
EwA;
Showcasing.
ER Partnership raise and engagement
IM Process optimization
Advanced LC (100-200Re)VP
TL TL TL TL (Off-Peak)
∞Ra-Ma-Re
∞Ra-Ma-Re
∞Ra-Ma-Re
∞Ra-Ma-Re
35. Timeline!
Off-Peak timeline
March-April Realization
- Team should be in place by December
- Raising period December-Jan end
- Matching: Feb and March
- Realization: April
September-October Realization
- Team should be in place by June
- Raising period June-August end
- Matching: July, August, September
- Realization: September, October
Peak timeline
June-July Realization
- Team should be in place by March first
week
- Raising period March-May end
- Matching: April - June
- Realization: June-First week August
January-February Realization
- Team should be in place by June
- Raising period June-August end
- Matching: July, August, September
- Realization: September, October
36. Advanced LC
LCVP Comm/
Marketing
Brand Team
TL
Member 1
Member 2
Brand Team
TL
Member 1
Member 2
Comms Team
TL
Member 1
Member 2
40 to 70+
Realisations
70 to 120+
Raised
150 to 300+
(Ideally, Sign up to Raise
Conversion rate is
greater than 30%)
Sample Backwards Planning:
Based on Statistics, how
many Raises do you nee to
get this many realisations?
Based on your average conversion
rate, how many Sign-ups do you need
to get this many raises?
STARTHERE
NOTE:
• Marketing team has 7-10 members (including LCVP)
• Marketing Team needs to focus on scaling up in their market reach
for their focus Programme (oGIP/oGCDP) and just 1-2 Sub-
products/ Issues under this programme
• TMP/TLP
37. Advanced LC Brand Teams
• Each Member can handle 1-2 sub-brands/ Programmes
• Market Research
• Participate in the synergy meetings with the equivalent teams in oGX
function
• Leads the development of the content marketing strategy for Their
main subproducts/ issues
• Year round management of the brand positioning for their assigned
sub-brands
• It is recommended that someone with graphic design abilities is also
within each team
LCVP Comm/
Marketing
Brand Team
TL 1
Member 1
Member 2
Brand Team 2
Channel Mgr. 1
Channel Mgr. 2
Comms Team
Member 1
Member 2
Special Comms Team
• Builds and Aligns the over-all content strategy of
their respective channels to ensure that these
spaces continue to contribute more customers and
promoters for AIESEC
• Works with the brand teams to ensure that
marketing content is aligned
• Includes management of social media channels,
website, online registrations, campus relations,
media, PR etc.
LCVP JD
• Designs Marketing Strategy with OGX And Marketing Teams and
ensures a well designed product- customer flow*
• Leads Proper and Strong Brand management in the LC
• Key role in Managing Crisis Communications
• Recruitment Period:
• Leads the creation and implementation of the marketing
strategy across the different sub-brands and channels
• Ensures that his/ her members are on track and the campaign
is running according to timeline
39. Mature LC–Planforpeaksandoffpeaks!
(>200 Re)
VP
TL TL TL Mid Manager
∞Ra-Ma-Re
∞Ra-Ma-Re
∞Ra-Ma-Re
Key focus
Project sales and delivery, Process
optimization, EP learning and service.
Member JD in issue-based Project Team
-Project design, marketing and sales;
-EP’s inner-outer journey(experience)
management: Event management
-EP Education and Management on
Exchange Process
-Showcasing
Member Efficiency
7-15 Re./ member
Duration
3 months
40. Mature LC (>200 Re)
Member JD in Stakeholder Management
Team
- Stakeholders: embassy, member,
university relationship, partner and
etc.
- Expertize in CRM management of a
corresponding stakeholder to help
effective delivery process of projects.
Member JD in Process Optimization
Team
- Expertize in a specific process
management for fast delivery process
of projects
Scale
- 1-2 stakeholders/ member;
- 1-2 members/ process.
Duration: 6-12 months
VP
TL TL TL Mid Manager
∞Ra-Ma-Re
∞Ra-Ma-Re
∞Ra-Ma-Re
41. Back Office Supports
TM Member Profiling; Member development
development path; Member L&D;
Advance HR Pipeline Management.
Finance Program financial model; EP Learning &
& Service Investment; Member L&D
Investment; Crisis management
Marketing &
Communication
Student Market Research; Product
packaging; EwA; Showcasing Program;
Program; Campus Relationship(Public
Relations)
ER Partner upselling;
Partner CRM;
IM Process optimization
Mature LC (>200Re)
VP
TL TL TL Mid Manager
∞Ra-Ma-Re
∞Ra-Ma-Re
∞Ra-Ma-Re
42. Timeline!
Off-Peak timeline
March-April Realization
- Team should be in place by December
- Raising period December-Jan end
- Matching: Feb and March
- Realization: April
September-October Realization
- Team should be in place by June
- Raising period June-August end
- Matching: July, August, September
- Realization: September, October
Peak timeline
June-July Realization
- Team should be in place by March first
week
- Raising period March-May end
- Matching: April - June
- Realization: June-First week August
January-February Realization
- Team should be in place by June
- Raising period June-August end
- Matching: July, August, September
- Realization: September, October
43.
44. Mature LC
70++
Realisations
120++
Raised
300++
(Ideally, Sign up to Raise
Conversion rate is
greater than 30%)
Sample Backwards Planning:
Based on Statistics, how
many Raises do you nee to
get this many realisations?
Based on your average conversion
rate, how many Sign-ups do you need
to get this many raises?
STARTHERE
NOTE:
• Marketing team has 10+ members (including LCVP)
• Marketing Team needs to focus on scaling up their market reach fortheir
current developed brands under focus Programme (oGIP/oGCDP/TMP/TLP)
• High Volume LC’s need to especially work on optimising their processes and
investing in IT innovations in order to increase their production capacity,
These LC’s can work with the MC to develop these evolutions
• Don’t expand the team too much horizontally
LCVP Comm/
Marketing
Brand Team
TL
Member 1
Member 2
Member 3
Brand Team TL
Member 1
Member 2
Member 3
Brand Team
TL
Member 1
Member 2
Member 3
Comms Team
TL
Member 1
Member 2
Member 3
45. Mature LC
LCVP JD
• Designs Marketing Strategy with OGX And Marketing Teams and
ensures a well designed product- customer flow*
• Leads Proper and Strong Brand management in the LC
• Key role in Managing Crisis Communications
• Recruitment Period:
• Leads the creation and implementation of the marketing
strategy across the different sub-brands and channels
• Ensures that his/ her members are on track and the campaign
is running according to timeline
Brand Teams
• Each Brand Team can handle 1-2 sub-brands/ Programmes (sub-
product for oGIP, issues foroGCDP , TMP/TLP)
• Market Research
• Participate in the synergy meetings with the equivalent teams in oGX
function
• Leads the development of the content marketing strategy for Their
main subproducts/ issues
• Year round management of the brand positioning for their assigned
sub-brands
• It is recommended that someone with graphic design abilities is also
within each team
Special Comms Team
• Builds and Aligns the over-all content strategy of
their respective channels to ensure that these
spaces continue to contribute more customers and
promoters for AIESEC (ex. Content calendar
management, Social Media analysis)
• Works with the brand teams to ensure that
marketing content is engaging and is aligned to
over-all brand objectives
• Includes management of alliances, social media
channels, website, online registrations, media
relations, PR, Campus relations etc.
• *IT support can be outsourced
LCVP Comm/
Marketing
Brand Team
TL
Member 1
Member 2
Member 3
Brand Team TL
Member 1
Member 2
Member 3
Brand Team
TL
Member 1
Member 2
Member 3
Comms Team
TL
Member 1
Member 2
Member 3
46. • When calculating productivity for oGCDP in the LC or MC, for number of
members contributing to oGCDP add the number of members from
Marketing team whose goals and JD is about driving oGCDP growth. Eg: 3
out of 7 members are working on oGIP and 4 on oGCDP then 4 members
are included into oGCDP productivity data and 3 into oGIP Productivity
data
Calculating productivity
47. Tips to manage the synergy better!
• Have specific people in the marketing team ONLY assign to oGCDP
• Marketing members for oGCDP can also be part of the oGCDP team itself so
that the synergy is perfect
• The JD and MoS of Marketing needs to be aligned to oGCDP
• On the MC level the MCVP Marketing has to balance marketing support
towards oGCDP, oGIP and TMP TLP – Check OD model content for more
information!