A small mining contractor experienced rapid growth from two employees to over 70 in two years. To manage the expansion, the company director engaged a consulting firm to develop a business and human resources plan. The consultant conducted a survey of employees to assess the current culture and identify areas for improvement. They also assessed leadership and revised the organizational structure. As a result of implementing the recommendations, including improved communication and employee engagement, productivity increased and the company achieved 800 days without an incident. The client was pleased with the results and awarded the company additional work.